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PEDRO PEREIRA
 Vice President
  CORPORATER
   Middle East
Best Practices Of Performance Management And
Strategy Execution Software Implementation
With Corporater
Presented by Pedro Pereira, Vice President
Corporater Middle East
DO YOU KNOW ME?
Agenda

•  Implementing software to execute strategy in line with
   the Execution Premium Process™ (XPP)

•  How to use Corporater to prepare executives for strategy
   review meetings: the power of strategy workflow to boost
   the performance culture

•  Exploring how organizations behave before and after the
   implementation of software for automating strategy
   execution process
Drive your strategy-performance
                                   DRIVE YOUR
                                    STRATEGY
                                  PERFORMANCE
Corporater company profile
       Business in Control
       Corporater is changing the way people view corporate          Fast Facts
       performance management software solutions. Our slogan is      •    Founded in 2000
       Business in Control - we deliver solutions that are fully
       managed and configured by corporate users. We believe         •    More than 1000 customers
       that the focus should be on how you run your organization--   •    200,000 users worldwide
       not on the technology.
                                                                     •    Offices in UAE, Norway,
       Strategy-driven Performance Management                             USA, Argentina, India and
       By placing strategy at the center of corporate performance         Romania
       management, Corporater supports alignment of all your         •    Headquartered in Norway
       business practices. This enables a holistic approach to
       strategic execution by harmonizing performance disciplines,   •    Arabic version available
       such as operations, budgeting, risk management, quality,
       etc.

       Your Performance Management Partner
       When you choose Corporater, you begin a partnership with a
       team of corporate performance management software
       specialists. Years of experience and customer-driven
       development ensure you have all the features needed to
       maintain a culture of performance across your entire
       organization.


                               Thought Leadership:
                               Kaplan & Norton, Paul Niven,
                               Jeroen de Flander;
                               WWW.EPMREVIEW.COM



                                                 2-6
Middle East References

         UAE                                        Ajman




                                                    Dubai



                         1st
                     ADOPTERS!
                               	


                     Middle East
                     Operations

Oman




 Qatar                               Saudi Arabia
                         2-7
WHY USE SOFTWARE?
•    Helps you to document strategy
      ü  One place to have your Strategy Execution/
          Balanced Scorecard model
      ü  Acts as the focal point for strategy execution
      ü  Acts as “one version of the truth” – no competition
          with other personal documents

•    Helps you to structure strategy
•    Helps you to clarify strategy
•    Helps you to develop your strategy
•    Helps you to follow       up and review your
     strategy execution
•    Helps you to communicate strategy
      ü  Accessible to everyone
      ü  Cheaper to automate than to do things manually
2012 Palladium Kaplan-Norton BSC CertifiedTM

                         •  Stage 1: Develop the Strategy

                         •  Stage 2: Translate the Strategy

                         •  Stage 3: Align the Organization

                         •  Stage 4: Plan Operations

                         •  Stage 5: Monitor and Learn

                         •  Stage 6: Test and Adapt
Corporater EPM Suite


                                                       Key Benefits

                                                       •    Strategic Alignment
                         Process
                      •    Resource Planning
                                                       •    Executive Reporting
       Quality
                           Projects
    •    Accountability
                         Vision, 
                                                       •    Decision Support
                        Mission,
                                                       •    Operational Reporting
                        Strategy
                                                       •    Performance Feedback
       Risk
                                Finance
                                                       •    Workflow Management
                                                       •    Meeting Views
               Operational
                            •    Performance Analysis
                                    HR




                                              2-10
Enabling Strategy Execution: Essential Tools
for Making Strategy Everyone’s Job



       Dashboards         Strategy maps             Reports




       Scorecards         Theme views            Driver models




           Library of Measures, KPIs, Risks & Initiatives


                       Information and Data


                                    2-11
Enabling Strategy Execution: Essential Tools
for Making Strategy Everyone’s Job



       Dashboards         Strategy maps             Reports




       Scorecards         Theme views            Driver models




           Library of Measures, KPIs, Risks & Initiatives     Results


                       Information and Data


                                    2-12
Enabling Strategy Execution: Essential Tools
for Making Strategy Everyone’s Job

     Visualization   Management          Analysis       Workflow


       Dashboards           Strategy maps             Reports




       Scorecards           Theme views             Driver models




             Library of Measures, KPIs, Risks & Initiatives


                         Information and Data


                                      2-13
Strategy Maps- To effectively communicate strategy




                        2-14
©2012 Palladium Group, Inc.   2-15
Dashboards- What do I need to know right now?




                        2-16
©2012 Palladium Group, Inc.   2-17
Scorecards




                        Objectives
                        Measures




Periodic reporting of status and results of objectives,
measures, and initiatives
                                 2-18
KPIs Details




               2-19
Strategic Initiatives




Portfolio, Programs, Project Management. Action plans and
tasks and milestones.

                             2-20
Risk Assessments




                   2-21
Drivers Model




Measures are organized based on how they contribute to
adding value to objectives and other measures
                             2-22
Alignment and Cascading




                      2-23
Reports

•  Bring information from multiple business units and
   functional areas into one view
   –    Management meetings
   –    Strategic meetings
   –    Operational reviews
   –    Alerts and notifications
•  ‘Rule based’
   –  Reusable report templates based on the context of the report
         •    Business unit
         •    User
         •    Time period
         •    Dynamic conditions (ie. status, progress, etc.)



                                          2-24
Dynamic reporting




                    2-25
Dynamic reporting




                    2-26
Notifications and Alerts

Automate workflow to ensure follow-up of results

Example:

•  Red KPIs:
   –  Should have comments made by the individuals responsible
      for the measures
   –  If comments are not provided by a set date, a reminder should
      be sent to the person responsible
   –  Objective owners should receive a summary of the results and
      comments
   –  Comments for red KPIs should be included in a summary of
      the top level scorecard

                                2-27
Analysis
Drill-down- integration with source data

Benchmarking- easily compare performance of different business units




                                           2-28
Implementation Approach
 Initiation Phase                         Design & Configuration                            Final Delivery
    1-2 working weeks                             3-7 working weeks                          2-3 working weeks



  1. Software                          4. Super Users Certification Training                    6. Testing
  Installation                                  --- Knowledge Transfer ---                     Acceptance



     2. Readiness                                                                             7. End Users
                                    3. Design                5. Configuration
     Assessment                                                                             Workshop Training



                      8. Value Added Services & Project Management Reviews


Out of the box software solution
                                                              Focus on Knowledge Transfer
 ü  No development – ready-to-run                           ü  Easy to use – give the power back to
 ü  Rich functionalities                                        business users (Business in Control)
 ü  Quick Implementation (no hidden bills)                  ü  Low implementation cost

                                                            2-29
Summary

•  Should be managed by business users- not IT

•  Should be highly configurable and flexible enough to
   reflect your management and reporting models

•  Should be able to easily capture manual data input
   and offer full integration with data sources
   (automation)




                           2-30
THANK YOU!




     2-31

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Corporater at BSC and Strategy Forum - March 2013

  • 1. PEDRO PEREIRA Vice President CORPORATER Middle East
  • 2. Best Practices Of Performance Management And Strategy Execution Software Implementation With Corporater Presented by Pedro Pereira, Vice President Corporater Middle East
  • 4. Agenda •  Implementing software to execute strategy in line with the Execution Premium Process™ (XPP) •  How to use Corporater to prepare executives for strategy review meetings: the power of strategy workflow to boost the performance culture •  Exploring how organizations behave before and after the implementation of software for automating strategy execution process
  • 5. Drive your strategy-performance DRIVE YOUR STRATEGY PERFORMANCE
  • 6. Corporater company profile Business in Control Corporater is changing the way people view corporate Fast Facts performance management software solutions. Our slogan is •  Founded in 2000 Business in Control - we deliver solutions that are fully managed and configured by corporate users. We believe •  More than 1000 customers that the focus should be on how you run your organization-- •  200,000 users worldwide not on the technology. •  Offices in UAE, Norway, Strategy-driven Performance Management USA, Argentina, India and By placing strategy at the center of corporate performance Romania management, Corporater supports alignment of all your •  Headquartered in Norway business practices. This enables a holistic approach to strategic execution by harmonizing performance disciplines, •  Arabic version available such as operations, budgeting, risk management, quality, etc. Your Performance Management Partner When you choose Corporater, you begin a partnership with a team of corporate performance management software specialists. Years of experience and customer-driven development ensure you have all the features needed to maintain a culture of performance across your entire organization. Thought Leadership: Kaplan & Norton, Paul Niven, Jeroen de Flander; WWW.EPMREVIEW.COM 2-6
  • 7. Middle East References UAE Ajman Dubai 1st ADOPTERS! Middle East Operations Oman Qatar Saudi Arabia 2-7
  • 8. WHY USE SOFTWARE? •  Helps you to document strategy ü  One place to have your Strategy Execution/ Balanced Scorecard model ü  Acts as the focal point for strategy execution ü  Acts as “one version of the truth” – no competition with other personal documents •  Helps you to structure strategy •  Helps you to clarify strategy •  Helps you to develop your strategy •  Helps you to follow up and review your strategy execution •  Helps you to communicate strategy ü  Accessible to everyone ü  Cheaper to automate than to do things manually
  • 9. 2012 Palladium Kaplan-Norton BSC CertifiedTM •  Stage 1: Develop the Strategy •  Stage 2: Translate the Strategy •  Stage 3: Align the Organization •  Stage 4: Plan Operations •  Stage 5: Monitor and Learn •  Stage 6: Test and Adapt
  • 10. Corporater EPM Suite Key Benefits •  Strategic Alignment Process •  Resource Planning •  Executive Reporting Quality Projects •  Accountability Vision, •  Decision Support Mission, •  Operational Reporting Strategy •  Performance Feedback Risk Finance •  Workflow Management •  Meeting Views Operational •  Performance Analysis HR 2-10
  • 11. Enabling Strategy Execution: Essential Tools for Making Strategy Everyone’s Job Dashboards Strategy maps Reports Scorecards Theme views Driver models Library of Measures, KPIs, Risks & Initiatives Information and Data 2-11
  • 12. Enabling Strategy Execution: Essential Tools for Making Strategy Everyone’s Job Dashboards Strategy maps Reports Scorecards Theme views Driver models Library of Measures, KPIs, Risks & Initiatives Results Information and Data 2-12
  • 13. Enabling Strategy Execution: Essential Tools for Making Strategy Everyone’s Job Visualization Management Analysis Workflow Dashboards Strategy maps Reports Scorecards Theme views Driver models Library of Measures, KPIs, Risks & Initiatives Information and Data 2-13
  • 14. Strategy Maps- To effectively communicate strategy 2-14
  • 16. Dashboards- What do I need to know right now? 2-16
  • 18. Scorecards Objectives Measures Periodic reporting of status and results of objectives, measures, and initiatives 2-18
  • 19. KPIs Details 2-19
  • 20. Strategic Initiatives Portfolio, Programs, Project Management. Action plans and tasks and milestones. 2-20
  • 22. Drivers Model Measures are organized based on how they contribute to adding value to objectives and other measures 2-22
  • 24. Reports •  Bring information from multiple business units and functional areas into one view –  Management meetings –  Strategic meetings –  Operational reviews –  Alerts and notifications •  ‘Rule based’ –  Reusable report templates based on the context of the report •  Business unit •  User •  Time period •  Dynamic conditions (ie. status, progress, etc.) 2-24
  • 27. Notifications and Alerts Automate workflow to ensure follow-up of results Example: •  Red KPIs: –  Should have comments made by the individuals responsible for the measures –  If comments are not provided by a set date, a reminder should be sent to the person responsible –  Objective owners should receive a summary of the results and comments –  Comments for red KPIs should be included in a summary of the top level scorecard 2-27
  • 28. Analysis Drill-down- integration with source data Benchmarking- easily compare performance of different business units 2-28
  • 29. Implementation Approach Initiation Phase Design & Configuration Final Delivery 1-2 working weeks 3-7 working weeks 2-3 working weeks 1. Software 4. Super Users Certification Training 6. Testing Installation --- Knowledge Transfer --- Acceptance 2. Readiness 7. End Users 3. Design 5. Configuration Assessment Workshop Training 8. Value Added Services & Project Management Reviews Out of the box software solution Focus on Knowledge Transfer ü  No development – ready-to-run ü  Easy to use – give the power back to ü  Rich functionalities business users (Business in Control) ü  Quick Implementation (no hidden bills) ü  Low implementation cost 2-29
  • 30. Summary •  Should be managed by business users- not IT •  Should be highly configurable and flexible enough to reflect your management and reporting models •  Should be able to easily capture manual data input and offer full integration with data sources (automation) 2-30
  • 31. THANK YOU! 2-31