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Harnessing  New Media  for Your Cause Carol Cone Chairman and Founder January 14, 2009   Property of Cone, Inc.  -- Not for Distribution
Why Now for NGO’s? Property of Cone, Inc.  -- Not for Distribution Economic Turmoil  Critical Recipient Needs Employees Demand Greater Sense of Purpose Interconnected World Shopping as Activism Globalization Millennials
CAUSE is Here to Stay! Property of Cone, Inc.  -- Not for Distribution
Once upon a time… … Communication was simple  and one-way. Property of Cone, Inc.  -- Not for Distribution
Today… … everything is fragmented and blurred . Property of Cone, Inc.  -- Not for Distribution
Cone’s Definition New Media   is Technology-facilitated Dialogue Among Stakeholders Property of Cone, Inc.  -- Not for Distribution
The Challenge…Clutter “ There is simply too much, too many causes, too many links, too many email solicitations, too many widgets, too much video and too many text messages.” Property of Cone, Inc.  -- Not for Distribution
The Opportunity… ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Back to Fundamentals Property of Cone, Inc.  -- Not for Distribution Peter Blackshaw, Nielsen Online
Add nonprofit stats – from our other research Waiting to get KD’s speech on NP Cause branding Growing Competition ,[object Object],[object Object],[object Object],[object Object],[object Object],Property of Cone, Inc.  -- Not for Distribution
Add nonprofit stats – from our other research Waiting to get KD’s speech on NP Cause branding Donor Imperative 2006 Cone Nonprofit Research, 2007 Cone Holiday Trend Tracker, The Urban Institute, 2006 ,[object Object],[object Object],[object Object],[object Object],Property of Cone, Inc.  -- Not for Distribution Girl Scout  Cookie Sales Donor Influencers Team Hoyt and Easter Seals 15% Celebrities 30% Companies 40% Co-Workers 60% Places of Worship 63% Charities 64% Friends 77% Family
Nonprofit Cause Branding Communications Resources Cause  Branding Development  Activities Mission-based Services A business strategy that aligns the communication resources,  development activities and mission-based services of an  organization to generate brand equity, funds and social impact Property of Cone, Inc.  -- Not for Distribution
Add nonprofit stats – from our other research Waiting to get KD’s speech on NP Cause branding Cause Context Property of Cone, Inc.  -- Not for Distribution 2009 LBG Research Institute report “Doing More with Less: How the Economic Downturn Will Impact Corporate Giving in 2009”
Add nonprofit stats – from our other research Waiting to get KD’s speech on NP Cause branding Focused and Compelling Mission/Brand Property of Cone, Inc.  -- Not for Distribution “ Whatever it takes to save a child”
Where Do  You  Start? Property of Cone, Inc.  -- Not for Distribution GOALS Articulate Objectives/ Identify Key Audience(s)   1 STRATEGIES Discover Ideas Define Stories and Messages Identify Channel(s) 2 TACTICS Inform, Connect &  Mobilize Audience 3 RESOURCES $ Time 4 5 MEASURE & REFINE
ORGANIZATIONAL LEARNING The Journey INFORM Build Brand &  Issue Awareness CONNECT Teach, Empower,  Create Evangelists MOBILIZE Generate Funds, Advocacy & Drive Change ORGANIZATIONAL LEARNING Property of Cone, Inc.  -- Not for Distribution
Property of Cone, Inc.  -- Not for Distribution
Property of Cone, Inc.  -- Not for Distribution
Inform Property of Cone, Inc.  -- Not for Distribution
Connect Property of Cone, Inc.  -- Not for Distribution
Mobilize Property of Cone, Inc.  -- Not for Distribution
Property of Cone, Inc.  -- Not for Distribution
Start!  To Inform Property of Cone, Inc.  -- Not for Distribution
Start!  To Connect Property of Cone, Inc.  -- Not for Distribution
Start!  To Mobilize Property of Cone, Inc.  -- Not for Distribution
Fundraising Trends
Tangible Donation = $120.00 USD Property of Cone, Inc.  -- Not for Distribution
Report Back Frequently Property of Cone, Inc.  -- Not for Distribution
Smaller Donations  Property of Cone, Inc.  -- Not for Distribution
Social Networks Property of Cone, Inc.  -- Not for Distribution
Mobile Giving Property of Cone, Inc.  -- Not for Distribution www.mgive.org
Holiday Giving www.changethepresent.org Property of Cone, Inc.  -- Not for Distribution
Inform. Connect. Mobilize. Property of Cone, Inc.  -- Not for Distribution
 
Be Courageous ! Carol Cone Chairman and Founder [email_address] www.coneinc.com   www.doyoustandforsomething.com
Recommended Resources ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Property of Cone, Inc.  -- Not for Distribution
Citizen Engagement ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],2007 Cone Cause Evolution Study Property of Cone, Inc.  -- Not for Distribution
Millennials “ They are developing new approaches and ideas for problem solving; disposed towards sharing the responsibilities and rewards of effecting change in the world and equipped wit the digital tools and people power to make it happen.” Allison Fine Property of Cone, Inc.  -- Not for Distribution
Consumers are Demanding Action 93%  of social media users  believe companies should  have a presence in social media 85%  want to interact with brands  through social media Companies should: Solve my problems:  43% Listen to my feedback:  41% Develop new ways for me to interact with them:  27% Market to me:  25% Source: 2008 Cone Business in Social Media Study Property of Cone, Inc.  -- Not for Distribution
Expectations During an Economic Downturn Property of Cone, Inc.  -- Not for Distribution

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Boston Workshop: Jan. 14, 2009: Harnessing New Media for Your Cause

  • 1. Harnessing New Media for Your Cause Carol Cone Chairman and Founder January 14, 2009 Property of Cone, Inc. -- Not for Distribution
  • 2. Why Now for NGO’s? Property of Cone, Inc. -- Not for Distribution Economic Turmoil Critical Recipient Needs Employees Demand Greater Sense of Purpose Interconnected World Shopping as Activism Globalization Millennials
  • 3. CAUSE is Here to Stay! Property of Cone, Inc. -- Not for Distribution
  • 4. Once upon a time… … Communication was simple and one-way. Property of Cone, Inc. -- Not for Distribution
  • 5. Today… … everything is fragmented and blurred . Property of Cone, Inc. -- Not for Distribution
  • 6. Cone’s Definition New Media is Technology-facilitated Dialogue Among Stakeholders Property of Cone, Inc. -- Not for Distribution
  • 7. The Challenge…Clutter “ There is simply too much, too many causes, too many links, too many email solicitations, too many widgets, too much video and too many text messages.” Property of Cone, Inc. -- Not for Distribution
  • 8.
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  • 11. Nonprofit Cause Branding Communications Resources Cause Branding Development Activities Mission-based Services A business strategy that aligns the communication resources, development activities and mission-based services of an organization to generate brand equity, funds and social impact Property of Cone, Inc. -- Not for Distribution
  • 12. Add nonprofit stats – from our other research Waiting to get KD’s speech on NP Cause branding Cause Context Property of Cone, Inc. -- Not for Distribution 2009 LBG Research Institute report “Doing More with Less: How the Economic Downturn Will Impact Corporate Giving in 2009”
  • 13. Add nonprofit stats – from our other research Waiting to get KD’s speech on NP Cause branding Focused and Compelling Mission/Brand Property of Cone, Inc. -- Not for Distribution “ Whatever it takes to save a child”
  • 14. Where Do You Start? Property of Cone, Inc. -- Not for Distribution GOALS Articulate Objectives/ Identify Key Audience(s) 1 STRATEGIES Discover Ideas Define Stories and Messages Identify Channel(s) 2 TACTICS Inform, Connect & Mobilize Audience 3 RESOURCES $ Time 4 5 MEASURE & REFINE
  • 15. ORGANIZATIONAL LEARNING The Journey INFORM Build Brand & Issue Awareness CONNECT Teach, Empower, Create Evangelists MOBILIZE Generate Funds, Advocacy & Drive Change ORGANIZATIONAL LEARNING Property of Cone, Inc. -- Not for Distribution
  • 16. Property of Cone, Inc. -- Not for Distribution
  • 17. Property of Cone, Inc. -- Not for Distribution
  • 18. Inform Property of Cone, Inc. -- Not for Distribution
  • 19. Connect Property of Cone, Inc. -- Not for Distribution
  • 20. Mobilize Property of Cone, Inc. -- Not for Distribution
  • 21. Property of Cone, Inc. -- Not for Distribution
  • 22. Start! To Inform Property of Cone, Inc. -- Not for Distribution
  • 23. Start! To Connect Property of Cone, Inc. -- Not for Distribution
  • 24. Start! To Mobilize Property of Cone, Inc. -- Not for Distribution
  • 26. Tangible Donation = $120.00 USD Property of Cone, Inc. -- Not for Distribution
  • 27. Report Back Frequently Property of Cone, Inc. -- Not for Distribution
  • 28. Smaller Donations Property of Cone, Inc. -- Not for Distribution
  • 29. Social Networks Property of Cone, Inc. -- Not for Distribution
  • 30. Mobile Giving Property of Cone, Inc. -- Not for Distribution www.mgive.org
  • 31. Holiday Giving www.changethepresent.org Property of Cone, Inc. -- Not for Distribution
  • 32. Inform. Connect. Mobilize. Property of Cone, Inc. -- Not for Distribution
  • 33.  
  • 34. Be Courageous ! Carol Cone Chairman and Founder [email_address] www.coneinc.com www.doyoustandforsomething.com
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  • 37. Millennials “ They are developing new approaches and ideas for problem solving; disposed towards sharing the responsibilities and rewards of effecting change in the world and equipped wit the digital tools and people power to make it happen.” Allison Fine Property of Cone, Inc. -- Not for Distribution
  • 38. Consumers are Demanding Action 93% of social media users believe companies should have a presence in social media 85% want to interact with brands through social media Companies should: Solve my problems: 43% Listen to my feedback: 41% Develop new ways for me to interact with them: 27% Market to me: 25% Source: 2008 Cone Business in Social Media Study Property of Cone, Inc. -- Not for Distribution
  • 39. Expectations During an Economic Downturn Property of Cone, Inc. -- Not for Distribution