3. Why is innovation so important?
Innovation is what moves us forward to be able to:
Be more efficient
Be more effective
Save (time, money, lives, etc.)
Improve quality
Make new discoveries
Stay on the cutting edge
Be thought leaders
4. Innovation has redefined everything we do!
How wewe travel
we we shop
How we buy
HowHowcommunicate
How commute
How we power our lives
VS
VS
VS
VS
5. E-Procurement 1.0
Improved efficiency and handling
Took what was being done on paper
and put it online
Reduced the need for manual
intervention
Automated basic workflows like
requisition approvals
Introduced supplier networks
Basic integration into certain systems
like ERP
6. Stalled Innovation
E-Procurement 1.0 required a robust technological
backbone
Quarters-to-years to implement
Delayed time to value
Limited ability to prove ROI
Teams of resources to setup and maintain
Technology and market conditions stalled innovation
Dotcom bust
Technology skepticism
7. Introducing the Cloud & Web 2.0
More applications and innovation that have once again
redefined the way we…
Communicate (social networks, blogs)
Get information (RSS, newsfeeds)
Shop (online auctions, name your own price, supplier
aggregators)
Manage and maintain applications (less software, less
hardware)
And it is redefining the way that procurement, purchasing
and sourcing organizations work
8. 7 Innovations That Are Changing Procurement
1. Take the best from Web 2.0 to drive adoption
2. Leverage the power of the crowd to save even more
3. Notify the right people to prevent overspending
4. Educate employees as they buy to increase compliance
5. Integrate and collaborate between systems
6. Demonstrate real results and value
7. A single platform for controlling all indirect spend
10. The Status Quo
Enterprise software has to be hard
Designed for functionality, not usability
Requires hardware, software and IT to support
You need to be a highly trained expert to use it
11. Disruptive Innovation
Enterprise software can be as easy as
consumer software
Web 2.0 introduced a new generation of applications that
Are more user friendly and user focused
Puts power in the hands of the end user
Makes it easier and faster to share information
Provides a forum for anyone to say anything
12. Impact on Procurement
1. Easy to use, familiar experience
As easy to use as performing a
Google search
2. Solutions that empower users
One set of results provide purchase
options across all channels
3. Take advantage of global
suppliers and deals
Easily purchase from any supplier
within the process
14. The Status Quo
Only professional buyers can source
good deals
They are the most educated on suppliers in the space
Have the skills to negotiate favorable terms and prices
Are able to manage the process to choose the right
supplier for the right purchase
15. Disruptive Innovation
Anyone can find a good deal!
Online world changed the way we buy – personally and
professionally
Buyers – not sellers – are in control
No more global boundaries, you can buy from anyone at
anytime
Improved tools for comparison shopping, naming your
price, etc.
16. Impact on Procurement
1. Employees are skilled bargain
shoppers
They bargain shop in the personal lives
2. Employees are “experts” on what
they need to get their job done
They know what they need and who
niche suppliers in the particular area
3. Procurement does not have to be
involved in every single ad-hoc
purchase
Employees can buy from any source
through the process
18. The Status Quo
Too little, too late information
Hard to access, disjointed data
Manual processing to calculate key metrics
Received once action has already been taken
19. Disruptive Innovation
Real-time data means real-time results
Faster access to data necessary for smarter business
decisions
Instant access lets you know what is happening at that exact
moment
Proactive, customized alerts keeps you abreast of important
things as they happen
20. Impact on Procurement
1. Be in the know in real-time
Email and mobile budget and spend
alerts
2. Understand consequences
BEFORE taking action
Know the budget impact before you
decide to approve
3. Stay on track and on budget
Predict spend based on historic
trends
22. The Status Quo
Policies are created, but often ignored
Published in paper manuals or company intranets
Information not easily accessible during purchase
Employees are trained once
23. Disruptive Innovation
Empowerment, not only enablement
E-Procurement empowers users beyond just filling out a
form
Use the process as a chance to educate employees on how to
buy and from where to buy
Get end-users involved in providing feedback on suppliers and
product quality
24. Impact on Procurement
1. Employees are educated as they
buy
“How to buy” policies are accessible
WHEN they buy
2. No more excuses for not knowing
Inline alerts let users know if they
are missing information
3. Share your experience
Automated requests encourage
users to share their feedback
26. The Status Quo
Procurement has e-procurement, accounting
has ERP, employees have order forms, etc.
Multiple, disparate systems
Limited ability to work across departments
Forces manual intervention
27. Disruptive Innovation
Faster, easier, cheaper integration
More common, compatible platforms and technology
Out-of-the-box system connectors
Open APIs for integration with key systems
Automatic data flow between systems
Users continue to use existing systems with little disruption
28. Impact on Procurement
1. Eliminate the need for manual rekeying of data
System synching automatically passes information from system to
system
2. Continuous information and process flow between
departments and systems
Customizable business rules, approval workflows, invoice tolerance
matching, etc.
3. Accelerate the time to value in other investments
Extend the power of your existing systems through integration
30. The Status Quo
Procurement is a necessary function, not
a strategic asset
Spending-centric vs. savings-centric
Things HAVE to be bought for business
Use it or lose it planning and budgeting
31. Disruptive Innovation
Procurement is critical to company
success
Procurement has the power to drive real efficiencies and
savings
True process automation with flexible workflows for quick changes
/ corrections
Data / feedback to identify the best suppliers, terms and deals
Greater visibility and control to eliminate wasteful, unapproved
maverick spending
32. Impact on Procurement
1. Procurement is focused on savings –
not spending!
New tools, resources and insights
narrow in on where savings can be
obtained
2. Real-time process management and
changes
Easily add / remove people from
workflows or change limits based on
roles, responsibilities and behaviors
3. Comparative benchmarks
See how you stack up to similar users,
other companies and the competition
34. The Status Quo
Purchases are managed through one
system, expenses are managed through
another
Unable to get view of all spend against a specific budget
Have to rely on finance to provide spend insights
Two separate systems to pay for, two separate systems to
maintain
?
35. Disruptive Innovation
Multi-tenant, cloud computing
platforms
Support multiple roles, workflows and applications
through a single platform
One line of code means always the latest release and innovations
One platform equals one database for comprehensive reporting
One system for users to access, one process for approvers to
manage
36. Impact on Procurement
1. One system to drive 100% budget
compliance
Purchase requisitions and expense
reports managed from a centralized
system
2. Consistent user experience
Same easy-to-use interface for
requests and approvals
3. One system to maintain
One system to upgrade, keep
information current and to train
employees on
38. Summary
Innovation is key to improving and moving forward
7 recent innovations have radically changed procurement
1. Take the best from Web 2.0 to drive adoption
2. Leverage the power of the crowd to save even more
3. Notify the right people to prevent overspending
4. Educate employees as they buy to increase compliance
5. Integrate and collaborate between systems
6. Demonstrate real results and value
7. A single platform for controlling all indirect spend
Move to the cloud to get the latest and greatest
Cloud technologies make it possible to stay up-to-date without upgrade or IT
headaches
40. THANK YOU!
Rob Bernshteyn Mark Carlton
Chief Executive Officer Director, Solutions Consulting
rob.bernshetyn@coupa.com mark.carlton@coupa.com
Notes de l'éditeur
Take a screen shot of search with results, animation to roll down with one and 2
Strategic extension to existing system
Accelerating time to value from your investments in other solutions
Take the best from Web 2.0 to drive adoptionLeverage the power of the crowd to save even moreNotify the right people to prevent overspendingEducation, not excusesIntegrate and collaborate between systemsDemonstrate real results and valueA single platform for controlling all indirect spend