Independent software testing and validation services for Oracle CRM Solutions

Independent Software Testing Services
Independent Software Testing Services
50%reduction in
regression test cycle
30%reduction in time to
market plans
72% customers shift loyalties
due to product quality
TEST, TEST &TEST
your products
with
Independent
Testing/
Validation

Independent Testing Services
© Copyright 2013 CRMIT. All rights reserved.
www.crmit.com
Independent
Testing/Validation Partner - why?
• Testing/Validation phase is usually shrunk by unplanned increase in
development effort within the same project schedule, thereby
adversely affecting quality.
• Testing/Validation is done by implementation vendor- no third party
angle.
• Need for an Independent Testing/Validation partner to validate
whether the business requirements are met by the implementation
vendor.

www.crmit.com
CRMIT Solutions’ Testing Centre of Excellence (T-CoE) is dedicated
exclusively for providing stringent Independent Software Testing/Validation
Services which is aimed at ensuring, enhancing and enriching end user
experience.
Our high level of competency and extensive experience in focused domains
in testing/validation large scale applications has placed us in a commanding
position in the independent software testing/validation & certification eco-space.
Our testing/validation methodology that is aligned to multiple development
methodologies including Iterative / Agile development coupled with constant
refinement of processes by incorporating inputs from our consultants, who
understand the nuances of customers’ requirements from a quality, timelines &
budget perspectives has put us in a client partnering position, when it comes
to end user satisfaction.
Independent
Testing/Validation Services

www.crmit.com
Testing/Validation Philosophy
• Analyze and articulate/quantify the translated business value of the solution
that is being implemented/deployed.
• Analyze and focus on end user requirements (including implied
requirements).
• Implement the right testing/validation strategy with the right resources having
the “testing” mindset.
• Provide the right infrastructure and use the right automation tool(s) to ensure
effective testing/validating across the different lines of testing.
• Effectively execute testing/validating within the defined time lines and
budget, also leveraging expertise in open source tools for test automation.
• Ensure optimization mechanisms are applied to offer wide range of cost-
effective testing solutions.
• Ensure loopback mechanisms for constant improvements in processes.

www.crmit.com
Core Testing/Validation Services
TEST
CONSULTING
Test strategy &
planning
FUNCTIONAL
TESTING
Integration Testing
System Testing
TEST
AUTOMATION
SPECIALIZED
TESTING
Non Functional
Requirements
(NFR) Testing
TEST RESULT
ANALYSIS &
REPORTING
UAT &
SUPPORT
PRODUCT CERTIFICATION (ISO 9126 / IEEE)
CRM - CX

www.crmit.com
Test Consulting
CRMIT Solutions’ understands testing needs and provides balanced and
tailored approach for testing. Our experience includes providing right test
strategy and planning which are guided by business goals and objectives.
We also identify the risks during planning phase and assist with mitigation
plans.
As a partner we bring experience in practicing, researching, and defining
software testing processes, and assist in optimizing testing efficiency through
a mix of QA tools and methodologies consistent with the industry best
practices.

www.crmit.com
Functional Testing
Functional testing checks
features and operational
behavior of a product to
ensure compliance with
specifications.
 Initiation
 Tests planning
 Tests design
 Tests execution
 Analysis & reporting
 Completion
Stages
Our Clientele includes..

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Automation of testing means
software usage to control tests
execution, to compare actual vs.
predicted outcomes, to set up test
preconditions, as well as other test
control and reporting functions.
Automation helps in minimization
of efforts, needed for manual
testing.
 Test automation reduces
regression test cycles by 30-50%
in time and cost
 Reduce release cycles and time-
to-market plans by up to 30%
improving ROI on development
and maintenance budgets
 Increase of software quality by
avoidance of manual error
Benefits
Test Automation

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Specialized Testing Services
CRMIT Solutions
offers Specialized
testing services to
meet the specific
emerging needs of
our customers.
SPECIALIZED
TESTING
SERVICES
Usability
Testing
Performance
Testing
Security
Testing
Data
Migration
Testing
Portability
Testing
Compatibility
Testing
Localization
Testing
Analytics
Testing
Social
Networking
Integration
Testing
Mobility
Testing
Cloud Testing

www.crmit.com
Usability testing ensures that
the application behaves exactly
according to what is expected
by users and meets usage
standards like ease of
navigation, ease of use, and
system response to certain
user actions.
 Improves Customer
Experience
 Provide more follow-on
business due to satisfied
customers
Benefits:
Specialized Testing:
Usability Testing

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Performance testing is conducted
to determine how a system
performs under load:
• Expected load on the system
• Stress (max load the system
can take)
 Measure response time &
resource usage at different
loads (as per expected usage)
 Define possible breakpoints &
maximum load
 Identify possible bottlenecks in
the system & gather data to
provide optimization
recommendations.
Goals
Performance Testing

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Security testing is a process to
determine that an information
system protects data and
maintains functionality as
intended.
 Confidentiality
 Integrity
 Authentication
 Authorization
 Improved application quality
 Decreased level of risks from
unauthorized intervention
 Due level of privacy and
information security to satisfy
clients/ system users
 Marketing advantages gained
through compliance with
market standards
Benefits
Security Testing

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Our testing services ensure the
correctness of data from multiples
source systems or staging system
to your new system with maximum
confidence by verifying Quality
and Quantity of data Loaded
 Ensure business operation
continuity
 Confirm that all the data is
migrated correctly.
 Identify data errors and design
the repair method.
Goals:
Data Migration Testing

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Testing to determine if the
software can be ported to
specified hardware or software
platforms, usually for
conformation to an ABI
(Application Binary Interface)
specification.
.
• Identify the cause of an
application to fail when ported
to its various environments so
that the underlying defects can
be identified, analyzed, fixed,
and prevented in the future.
• Improved application quality
Goals:
Portability Testing

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Compatibility Testing is aimed at
verifying whether the software
interacts and functions as
expected on different browsers,
operating systems, hardware,
network and so on. Compatibility
Testing plays an important role in
case software is required to run on
different platforms with different
software and hardware
combinations.
 Ensure that the product meets
the requirements on all the
supported browsers, OS etc...
 Gain customer satisfaction
and better business.
Benefits:
Compatibility Testing

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Localization testing process
means testing of a product
adapted for usage in a foreign
market. Successfully localized
products have a high-quality native
language translation (considering
cultural peculiarities) and retain the
functionality of the product.
 GUI translation checks
 Verify adaptation of interface
elements
 Copy check user guide, help,
and other auxiliary
documentations
Benefits
Localization Testing

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Analytics testing involves testing
the UI, Reports for newly
added/modified, customized
fields, templates, error
messages etc.
.
 Verify the Reports data,
Template, Error messages are
as per the requirement.
Goals:
Analytics Testing

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Our testing Service ensures the
integration of Social Networking
sites like Facebook, Linkedin,
Twitter, etc with application under
test.
Goals:
SSP
 Ensure an application works in
all supported networking sites.
Social Networking
Integration Testing

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Mobility testing ensures the quality
of mobile applications on both
hardware and software.
 Using a set of devices.
 Using software device
emulators for standardized
lines of devices
Stages
mCRM
Mobility Testing

www.crmit.com
Cloud testing is a subset of software
testing in which simulated real-world
Web traffic is used to test cloud-based
Web applications.
We can bring our expertise in testing
On Demand applications to your
product.
small to medium-sized IT
organizations have migrated to cloud
solutions. As a result, cloud testing has
become necessary to validate
functional system and business
 Reduction in capital
expenditure
 Highly scalable
 Optimize application
availability & performance
Benefits:
Cloud Testing

www.crmit.com
Test Result Analysis & Reporting
Test Result Analysis and Reporting is very important as it helps the
stakeholders to take a decision on the release:
 To help development team achieve better quality in future releases.
 To help customers with key decision making with respect to release of
products thereby adding value to the customer.
 Gives a boost to customer confidence both in terms of the product and the
reliability on the test team.

www.crmit.com
UAT Support
• User Acceptance Testing is one of the most critical and final phase of the
project delivery and involves significant support.
• Leveraging the knowledge of our in house talents we assist and provide
support in carrying out UAT focussing on key business areas.

www.crmit.com
Industry Experience
Financial Services
Industrial
Manufacturing
Travel &
Transportation
Insurance
Education
& Research
Engineering &
Construction
Public Sector
HealthcareConsumer Goods
High Technology
Retail
Life Science

www.crmit.com
Enabling Excellence
2012 Winner
*Awards and Accolades won by our CRM customers
Best Customer Relationship
Management Program Award
Best SaaS-Based Program Award
National
Award
for
E-
governance
2007-08

www.crmit.com
+91 (80) 4292 5555
Reach us
Americas
1525 McCarthy Blvd
Suite 1000,Milpitas, CA 95035
USA
EMEA
Talbot House, 204-226, Imperial
Drive, Rayners Lane,
Harrow HA2 7HH
London
Australia & N Zealand
Suite 19, 103 George Street
Parramatta, NSW 2150
Australia
Japan
2-21-7-703 Kiba,
Koto- Ku,
Tokyo 135-0042,
Japan
Malaysia
B-5-8 Plaza
Mont Kiara 50480
Kuala Lumpur,
Malaysia
+603 2726 2759+81 3 5809 8444
+1 (678) 447 1371 + 44 20 8872 4127 +61 2 9186 2550
Middle East
# 14, CRMIT Towers, BTM Layout 1st Stage, 100 Ft Ring Road, Bangalore 560068. India
Rest of Asia
Salahuddin Ayubi Road ,
Riyadh,
Kingdom of Saudi Arabia

www.crmit.com
Thank you
sales@crmit.com

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