Topics to be covered include consolidation, Complete College Georgia, predictive analytics, student success, massive open online course (MOOC) maturity model, MOOC experiments and results, and statewide technology frameworks that enable transformation. Our intent is to show what worked, what did not, lessons learned, and ongoing experiments and plans

1. “Creating A More Educated Georgia”
Cutting Edge Developments
from Georgia
Shelley C. Nickel Timothy M. Renick Curtis A. Carver Jr.
Vice Chancellor for Planning Vice President for Enrollment
Management and Student
Success and Vice Provost
Vice Chancellor and CIO
Board of Regents for
University System of Georgia
Georgia State University Board of Regents for
University System of Georgia

2. “Creating A More Educated Georgia”
Agenda
• Strategic Overview
• Case Study: A Georgia State Perspective
• Technical Enablers
• Questions, Comments, a Conversation

3. “Creating A More Educated Georgia”
USG Strategic Imperatives
• Academic Excellence and Degree
Completion
• Economic Development and World Class
Research
• Accountability, Efficiency and Innovation

4. “Creating A More Educated Georgia”
University System of Georgia’s
Strategic Initiatives
• Complete College Georgia
• Student Affordability (Control Cost of Tuition, Fees and Textbooks)
• Alternative Delivery Methods (Online Education and MOOCs)
• Enrollment Challenges (Projections and Enrollment Management)
• Military Outreach
• Performance-Based Funding (Formula Review and Implementation)
• Economic Development
• Teacher Preparation
• System Efficiencies and Savings:
– Consolidation
– Academic Program Review
– Shared Services (Payroll and Benefits, Financial Aid and Procurement)
• Capital Needs:
– Space Utilization and Facility Needs
– Repair and Renovation vs. Building New
– Public-Private Partnerships and Privatized Housing (Limit Debt)
4

5. “Creating A More Educated Georgia”
University System of Georgia’s
Strategic Initiatives
• Complete College Georgia
• Student Affordability (Control Cost of Tuition, Fees and Textbooks)
• Alternative Delivery Methods (Online Education and MOOCs)
• Enrollment Challenges (Projections and Enrollment Management)
• Military Outreach
• Financial Challenges (Institutional Priorities)
• Performance-Based Funding (Formula Review and Implementation)
• Economic Development
• Teacher Preparation
• System Efficiencies and Savings:
– Consolidation
– Academic Program Review
– Shared Services (Payroll and Benefits, Financial Aid and Procurement)
• Capital Needs:
– Space Utilization and Facility Needs
– Repair and Renovation vs. Building New
– Public-Private Partnerships and Privatized Housing (Limit Debt)
5

6. “Creating A More Educated Georgia”
The University System of Georgia’s
Commitment to
the Completion Initiative
6

7. “Creating A More Educated Georgia”
7
In The Global Economy of the
21st Century, 90 Percent of the
Fastest-Growing Jobs Will
Require Postsecondary
Education.

8. “Creating A More Educated Georgia”
Education, Employment, &
Earnings
8

9. “Creating A More Educated Georgia”
9
More individuals getting more
meaningful degrees and obtaining
them at a higher rate than today.
(Based on data from Georgetown CWD, IPEDS, American
Community Survey, and System data)
20252012

10. “Creating A More Educated Georgia”
10
(adapted from Complete College America; Data source: NCHEMS – “Student Pipeline -
Transition and Completion Rates from 9th Grade to College” 2002 HS data, 2006 IPEDS)

11. “Creating A More Educated Georgia”
Complete College Georgia
Areas of Emphasis
• Partnerships with K-12 for College Readiness
• Commitment to Collegiate Access,
Affordability, & Value
• Development of New and Flexible Pathways
for Degree Completion
• Ensure Student Support for At-risk Student
Populations
• Maintain and Improve the Quality of Teaching
and Learning
11

12. “Creating A More Educated Georgia”
12
The Completion Agenda in the
Context of USG Enrollment Trends

13. “Creating A More Educated Georgia”
Total Headcount Enrollment Fall
Semester 2003-2013
13
240,000
250,000
260,000
270,000
280,000
290,000
300,000
310,000
320,000
NumberofStudents
Fall Semester

14. “Creating A More Educated Georgia”
Policy Changes
14

15. “Creating A More Educated Georgia”
Policy Changes (cont.)
15

16. “Creating A More Educated Georgia”
Total Credit Enrollment and FTE
(Full Time Equivalent)
16

17. “Creating A More Educated Georgia”
Number of Ga. HS Graduates and
First-time Fall USG Students
17
35000
45000
55000
65000
75000
85000
95000
2003 2004 2005 2006 2007 2008 2009 2010 2011 2012
NumberofStudents
Year
Ga. HS
Graduates
First-Time,
Full-Time Fall
USG Students

18. “Creating A More Educated Georgia”
18
50,000
60,000
70,000
80,000
90,000
100,000
110,000
120,000
NumberofStudents
Number of Georgia High School
Graduates Actual and Projected
Actual Public Plus Private (GOSA and NCES)
WICHE Projected Public and Private

19. “Creating A More Educated Georgia”
19
0
500
1,000
1,500
2,000
2,500
2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014
Tuition Fees
State College Tuition
and Fees

20. “Creating A More Educated Georgia”
National Decline in Grants to
Low-Income Students
20

21. “Creating A More Educated Georgia”
GA Household Median Income
(2000-2012)
*Adjusted for inflation
21
$56,576
$53,612 $53,227
$47,209
-
10,000
20,000
30,000
40,000
50,000
60,000
2000 2005 2010 2012

22. “Creating A More Educated Georgia”
22
0.0%
10.0%
20.0%
30.0%
40.0%
50.0%
60.0%
2010 2020 2030
Black White Hispanic Other
Source: Governor's Office of Planning and Budget, Series 2012
Georgia Residential Population Projections
by Race as a Percentage of the Total
Population

23. “Creating A More Educated Georgia”
USG Enrollment
Actual and Projected (CVIOG)
23
150,000
170,000
190,000
210,000
230,000
250,000
270,000
290,000
310,000
330,000
350,000
26,474 additional students;
8.55% growth

24. “Creating A More Educated Georgia”
Bottom Line on Enrollment
• Enrollment is driven by many factors
• We have control over some of those factors
• Managing enrollment is a top priority
• Focus in budget hearings
• Financial aid task force
• CCG Plans targeting non-completers
• Marketing plans
24

25. “Creating A More Educated Georgia”
25
USG Consolidations

26. “Creating A More Educated Georgia”
Objective
The University System of Georgia is preparing
students for the 21st century economy and
citizenship. Today the System must look internally
to ensure that it has a 21st century structure,
providing a network of institutions offering the
proper range of degrees and opportunities in
research and service to students and faculty.
The purpose of campus consolidation is to increase
the system’s overall effectiveness in creating a more
educated Georgia.
26

27. “Creating A More Educated Georgia”
Guiding Principles
The following principles guided the consolidation analysis;
each principle was considered equally in this analysis:
1. Increase opportunities to raise education attainment levels.
2. Improve accessibility, regional identity, and compatibility.
3. Avoid duplication of academic programs while optimizing
access to instruction.
4. Create significant potential for economies of scale and
scope.
5. Enhance regional economic development.
6. Streamline administrative services while maintaining or
improving service level and quality.
27

28. “Creating A More Educated Georgia”
Implementation Principles
• Principles
– Leadership – A clear, unified leadership structure shall be
established and maintained.
– Simplicity – Consolidated institutions will merge functions
and merge leadership positions; inefficient and complex
reporting relationships will be avoided.
– Oversight –The Regents’ Special Committee on
Consolidation shall oversee consolidation efforts and results.
– Transparency – Consolidation results will be monitored and
presented to interested parties. Lessons learned will be
actively shared with all participating institutions.
– Maximize use of distance education.
28

29. “Creating A More Educated Georgia”
Initial Steps
• Initial Steps
– Create Steering Committee for Implementation (for
merged institutions)
• Key stakeholders to include faculty, staff, students,
alumni, foundation, community leaders
• Cabinet Members
• USO Point of Contact
– Designate implementation leader
• President
– Establish Reporting Format / Key Indicators
29

30. “Creating A More Educated Georgia”
30
Phase One – 8 institutions into 4
University of North Georgia
South Georgia College
Middle Georgia State College
Georgia Regents University
Phase Two – 2 into 1
Kennesaw State University

31. “Creating A More Educated Georgia”
Lessons Learned
• Leadership Matters
• Communicate, communicate, communicate
• Takes a lot of time and effort
• Culture is the hardest to change
• Different versions and modifications to
technology slow it down
31

32. USING PREDICTIVE ANALYTICS TO
ENHANCE STUDENT SUCCESS
Timothy M. Renick
Vice President for Enrollment Management and Student Success
Vice Provost
ACE MEETING, ATLANTA
JUNE 1, 2014

33. 0.00
0.10
0.20
0.30
0.40
0.50
0.60
0.70
0.80
0.90
1970 1975 1980 1985 1990 1995 2000 2005
Bachelor'sDegreeAttainmentRate
(moving3-yeraverage)
Bottom Income Quartile
Second Income Quartile
Third Income Quartile
Top Income Quartile
82.4%
40.2%
14.9%
36.1%
16.5%
10.9%
6.2% 8.3%
Baccalaureate Degree Attainment
by Age 24 by Family Income Quartile
1970 to Present
Source: New York Times, “The Reproduction of Privilege,” March 12, 2012
THE CHALLENGE IN FRONT OF US
33

34. 34
31% 32%
40%
48%
51%
56% 58%
20%
25%
30%
35%
40%
45%
50%
55%
60%
Fall 2007 Fall 2008 Fall 2009 Fall 2010 Fall 2011 Fall 2012 Fall 2013
Pell
New Freshmen
CHANGING DEMOGRAPHICS

35. 35
TARGETED PROGRAMS
Structured Interventions
 Data based
 Pilot Programs. Revise.
 Revise again
 Promote successful programs
to donors and funders
 Scale up to maximize impact

36. 3636
Supplemental Instruction (SI)
2.41
2.60 2.68
2.55
2.15 2.06
1.89
2.82
3.24
2.93
2.74 2.64 2.73
2.26
1
2
3
4
BIOL POLS PHIL CHEM ACCT PHYS CRJU
No
SI
SI No
SI
SI No
SI
SI No
SI
SI No
SI
SI No
SI
SI No
SI
SI
MAXIMIZING EXISTING RESOURCES
Average course GPA
Non SI: 2.41
SI: 2.91
One-Year Retention
No SI: 83.5%
SI: 91.2%
Students Benefitted 2012-13:
9,700

37. 37
College Algebra
 Prior to Change: DFW rates were 43%
Fall 2012: DFW rate of 21%
 Number of Students enrolled in courses taught
through the MILE, 2012-13: 7,500+
 Additional passing grades: 1,650
COURSE REDESIGN

38. 3838
Panther Retention Grants
 Provide emergency funds to students who are registered for
classes but who are dropped for non-payment
 As little as $300 has meant the difference between a student
dropping out and being able to continue on the path to a
college degree
Grants Awarded:
Fall 2011: 41
Spring 2011: 132
2012-2013 AY: 2,600
TARGETED FINANCIAL HELP

39. 39
Georgia State’s Web-Based
GPS Advising System
 A collaboration with the Education
Advisory Board and four other
schools
 Based on 10 years of RPG data at
Georgia State and 2.5 million grades
 Live, nightly feeds from Banner and daily alerts to
advisors if students have missed any of the markers
 Predictive analytics for each student’s success in
individual majors and courses
 Tracks 700+ alerts for risk factors
ADVISEMENT

40. 40
Graduation Rate in Major by
Introductory Course Grade
The Difference Between Satisfying a Requirement
and Being on Track
ALERTS BASED ON HISTORICAL DATA

41. 41
STUDENT HISTORIES

42. 42
MAJOR MATCHING
Predictive Analytics for Courses and Majors

43. 43
• University Advisement Center student visits in first
12 months: 33,979
• Pre-Term Registration Corrections: 2,000+
• Required Advising for Major Changes: 6,536
PRELIMINARY RESULTS

45. 45
PRELIMINARY RESULTS

46. 46
GROWING NATIONAL ATTENTION
THE WALL
STREET
JOURNAL

47. 47
Georgia State Degree Conferrals
07-08 08-09 09-10 10-11 11-12 12-13
5-Yr
Change
5,857 6,188 6,419 6,901 7,365 7,590 +30%
MAKING A DIFFERENCE

48. 48
MAKING A DIFFERENCE
0%
10%
20%
30%
40%
50%
60%
20% 30% 40% 50% 60%
Graduation
Rate
Pell Rate
GRADUATION AND PELL RATES
OF URBAN RESEARCH
UNIVERSITIESGeorgia State

49. 49
15
30
45
60
75
90
White African
American
Hispanic
31.6% 25.6% 22%
50.8% 55.2% 66.4%
76.9% 75.8% 95.2%
Ten Years Ago Today Today, with Clearinghouse Data Added
MAKING A DIFFERENCE
Graduation + Retention + National
Student Clearinghouse Data

50. 50
Top 100 Degree Producers
2012 Bachelor's Degrees Conferred to African Americans Nationally
Total
%
Grads %Chg
Institutions State 2010-2011
1Georgia State University GA 1262 31% 17%
2FAMU FL 1224 94% 5%
3North Carolina A & T State University NC 1172 90% -6%
4Jackson State University MS 966 94% 4%
5Howard University D.C. 953 93% -10%
6University of Central Florida FL 939 9% 10%
7University of Memphis TN 862 32% 0%
8Troy University AL 859 32% 4%
9University of Florida FL 859 10% 11%
10University of South Florida-Main Campus FL 845 12% 6%
11University of North Texas TX 835 13% 11%
12Temple University PA 831 15% -5%
13University of Maryland-University College MD 809 25% 11%
14Florida Atlantic University FL 808 18% -3%
15Virginia Commonwealth University VA 805 19% 13%
Source: Diverse Issues in Higher Education
MAKING A DIFFERENCE

51. Cutting Edge Developments
from Georgia
Dr. Curtis A. Carver Jr.
Vice Chancellor and CIO
Board of Regents

52. Technical Enablers
1. Private Cloud
2. Virtual Library System
3. Learning Management
System
4. Student Information
System
5. Student Advising
System
6. Predictive Analytics
7. IT Contract
Management
8. Collaboratives
9. Transfer Articulation

53. Private Cloud: PeachNet
PeachNet: A 2,700 mile private cloud providing a
suite of services that:
– Provide virtually unlimited bandwidth for academic
use to USG institutions.
– All but one institution dual homed
– Campus focused services such as:
• storage as a service;
• backup as a service; and,
• virtual data centers as a service that
cost 40% less than Amazon;

54. PeachNet In FY15
Governor Deal and Chancellor
Huckaby are investing in
PeachNet:
– Affects 189 K-12 school
districts, 6,000 schools, and
1.6 million students;
– Increases each school’s
bandwidth as provided by
DOE by a factor of 33; and,
– Creates the technical
infrastructure to offer 300
degrees and 9,000 college
courses through
GeorgiaONmyLINE regardless
of where they are in the
state.

55. Virtual Library System
GALILEO:
– Georgia’s virtual library serving over 2,000
institutions;
– GALILEO Interconnected Libraries, the library
management system for more than 14 million
holdings;
– Digital Library of Georgia, online gateway to Georgia's
history and culture
• 452,416,154 searches;
• 30,666,340 articles downloaded;
• $22,871,532 projected 2013 savings to duplicate GALILEO.

56. GALILEO in FY15
Affordable Resources:
– Lower the student cost of
education by creating free
textbooks for the 50 most
popular courses;
– Start with eCore, our
popular online courses
cover the first two years of
the student experience;
and,
– Incentivize institution and
faculty involvement
through grants and
venture funding.

57. Learning Management System
GeorgiaView: Desire2Learn (D2L) learning management
system (LMS) on our private cloud. Some metrics:
– Largest D2L private cloud implementation in the world.
– 250,000 students log in daily
(increasingly using mobile devices);
– 50,000,000 hits a day (and growing) on a private cloud
platform that simply always works;
– 87,024 active courses in Fall 2013.
This is a 44% increase from previous semesters.

58. Example: My Georgia State Class
• 214 course components
(links, presentations, documents);
• 55 YouTube movies I authored:
– 10,926 views and
– 37,513 minutes of consumed content;
• Competency-based assessment: six quizzes, midterm
and final all of which can be completed online and
when the student is ready;
• Max Instructor ratings (5.0/5.0) from the students for
the last two years.

59. GeorgiaView in FY15
• 7 predictive analytics pilots
• Learning management
system maturity model
• Added 50 new third-party
solutions in the first year
thus increasing rate of
innovation adoption by a
factor of 75.

60. Student Information System
GeorgiaBest: Common student information system
for all 31 USG and 28 TCSG institutions
– Optional system hosting with 8 institutions
participating
– 69% cost savings compared to public cloud offerings
from Ellucian or more than $1 million a year;
– More than $2 million in annual savings through
centrally developed common modules;

61. GeorgiaBest in FY15
Task: Accelerate the integration
between the LMS and SIS so that
the institutions have greater
agility in offering new courses or
sections of existing courses based
on student demand.
• Current System: Daily.
• New Basic Cable: Several
times a day with no additional
funding.
• Premium Cable: Transfers
information every 15 minutes.
Currently available but very
expensive.

62. Student Advising System
DegreeWorks: Common student information
system for all 31 USG and 28 TCSG institution
– 13 institutions hosted centrally
• 51% cost savings compared to public cloud offerings
from Ellucian or,
• $425,000 in institutional savings each year.
• Lowering institutional hosting costs by an additional
$5,000 from $65,000 to $60,000 per year in FY15 to
create additional institutional savings.

63. DegreeWorks in FY15
Goal: intrusive advising
– Allow advisors to block
schedule classes while
within the advising
system;
– Harvest the projected
class schedules to predict
faculty and course loads;
– Block students from
viewing courses that will
not count for their degree.

64. Predictive Analytics
• 7 Educational Advisory Board
implementations
• 7 Desire2Learn pilots
• 2 Oracle OBIEE pilots
• Leverage points:
– Administration
– Faculty

65. Predictive Analytics in FY15
Given that there are sixteen institutions in
predictive analytics pilots or implementations,
there exists the potential to explore offering
EAB and D2L analytics to all institutions so as to
empower operational and tactical innovation.

66. IT Contract Management
The Point: USG’s single point-of-contact for contract
management and software store that saves our institutions
tens of millions annually. Saved Georgia taxpayers tens of
millions of dollars annually through 2014 initiatives such as:
– Adobe: This unlimited license contract saved the system $38
million compared to large company discount pricing, or more
than $10 million based on academic pricing.
– Blackboard: Negotiated a 72% increase in scope (18 to 31
institutions) at same annual cost AND no annual escalators for
five years.
– LANDesk: Has been sold to fewer than half our 31 institutions
to date, but has already resulted in a savings of $793,000.

67. The Point in FY15
• Strengthen social
collaboration
components
• Strengthen strategic
partner engagement:
– Strategic vendor days
– Conferences
• Explore external
contract review

68. Collaboratives
INGRESS (Intra-Georgia Registration Sharing
System): USG’s uniquely innovative multi-institution
registration tool, facilitating multi-institution
collaborative course offerings.
– Helped 28,055 students graduate faster by leveraging
the educational capabilities of the entire state;
– Twenty institutions currently use – two more are
scheduled to join this fall;
– Explore greater adoption of eCore for student
success.

69. What is GATRACS?
The Georgia Transfer Articulation Cooperative Services (GATRACS) is a partnership between the
following:
• University System of Georgia (USG)
• Technical College System of Georgia (TCSG)
• Georgia Independent College Association (GICA)
• Georgia Department of Education (GADOE)
• Georgia Student Finance Commission (GSFC)
How does GATRACS help Georgia students?
It provides students transferring within these system with a step-by-step process to determine
course transfer credits between institutions, statewide.
Participating
Institutions:
USG = 31
TCSG = 25
GICA = 17
Total institutions = 73
Over 18,000 students have used the GATRACS Portal as of May 2014.

70. “Creating A More Educated Georgia”
Questions, Comments, a Conversation
Shelley Nickel Timothy M. Renick Curtis A. Carver Jr.
Vice Chancellor for Planning Vice President for Enrollment
Management and Student
Success and Vice Provost
Vice Chancellor and CIO
Board of Regents for
University System of Georgia
Georgia State University Board of Regents for
University System of Georgia