1. CYNTHIA GONZALES
3316 E Fairfax Rd, Cleveland Heights, OH 44118
cgmeiit@gmail.com  cell: 216-798-6741
QUALIFICATIONS PROFILE
Accomplished, quality-focused education professional with a history of transforming education utilizing technology, and
blended learning programs for students and professionals. A master coach with 14 years of experience in leading and training
teachers on the latest technological advancements.
 Passionate, self-directed, and organized professional with extensive experience in technology.
 Motivated, with a strong work ethic and a successfultrack record of improving technology and software programs
within schools in Ohio and nationwide.
 Keen acumen for analyzing data as well as evaluating instructional effectiveness in the technology realm in ways that
support School Improvement plans.
 Thrives in deadline-driven environments with excellent collaboration skills.
PROFESSIONAL SKILLS
Operating Systems:
 Proficient: Windows 2007, 2010, Skype, Webinar, Team Viewer,PowerSchool, Smart Notebook.
 IT Support and training for the following applications: Instructional Learning Systems, Online Assessments,
Performance Series,A+, Success Maker and Compass Learning, NWEA,N-Computing Thin Client, Chromebook,
HP Hardware,Smart board, and Interactive Board Technology, HMH online Curriculum (Think Central and HRW).
 Telecommunications: Engineering Economics, Project Management, Training Instructor, Network Planning, Public
Speaking, and Technical Writing. WAN engineer and support for the following equipment: Fiber Optics Design,
WDM/DWDMs,Telephony, DSO,T1, DS3 configurations and troubleshooting, Fujitsu SONET Equipment, SONET
Ring (OC 3, 12, 48, and 192) configurations, Cisco Routers, Cisco Switches, D marcs,Nortel SONET Equipment,
FDPs,Frame and ATM, Tellabs equipment.
PROFESSIONAL EXPERIENCE
National Curriculum Implementation Specialist/IT Specialist
Mosaica Education Inc. /AccelSchools June 2009 – Present
New York, NY
Analyze data for the North East Ohio schools and nationwide to identify ways to enhance instruction and improve
achievement within schools, utilizing online assessment data and curriculum. Observe, coach and model for teachers using
online assessments in an effort to improve instruction. Provide professional development and train teachers,principals and
curriculum coordinators in creating learning paths for students based on their assessment results. Develop targeted plans for
teachers and students to increase academic achievement. Communicate teacher efficiency to building principals via
classroom observations and student achievement data. Thorough analysis of all school achievement data, including state
assessment,quarterly and weekly (for at risk programs) in an effort to identify trends and establish strategies for
improvement (Ohio, Michigan, Atlanta, North Carolina, Illinois, Washington D.C.,Colorado, Arizona, Philadelphia).
Consistently provide professional development for curriculum specialists and teachers nationally. Advise principals and
curriculum specialists in implementation, best practice in online curriculum instruction, online assessment tools,
management, and school-specific professional development.

2. IT Field Engineer
Mosaica Education Inc. September 2005 – May 2009
Ohio, Michigan, Georgia, Arizona, Colorado,Philadelphia,Washington D.C.
Allocated, planned forecasted and budgeted IT expenditures for 14 area schools. Project managed a 9 school start-up in
Northeast Ohio. Was in charge of infrastructure build-out of network, and deployment as well as configuration of all end user
hardware and equipment for of Northeast Ohio schools. Evaluated and prepared bid summaries. Maintained Track IT
ticketing systems. Implemented and executed IT hardware,software upgrades, created image for all new computer equipment
and migration. Installed, deployed, and repaired, all network and end user equipment. Trained and instructed staff members
for Windows applications, Office products, A+ILS, Compass Odyssey, NWEA, and Performance Series. Provided support
and training for over 50 schools throughout the US and Overseas.
IT Administrator/Curriculum Specialist (Math, Science & Technology)
Mosaica Education Inc. August 2002 – September 2005
Denver Arts and Technology Academy, Denver CO
Curriculum Specialist:
Provided support to elementary, middle school, special education, and specials teachers in the areas of curriculum
implementation within Math, Science and Technology. Worked cooperatively with teachers to appropriately utilize pacing
guides and to create standards based assessments. Modeled effective teaching and classroom management strategies.
Established strategies for technology implementation. Observed teachers and provided positive feedback to enhance
curriculum implementation. Organized all school fundraising and school performances (Paragon Nights) with the
collaboration of the school staff. Responsible for the monitoring of all classroom resources and materials needed to
implement the curriculum effectively. After-school tutor and Saturday school tutor for select students in kindergarten
through the eighth grade utilizing the ILS System Success Maker.
IT:
Allocated, planned, forecasted and budgeted IT expenditures. Approved invoices and purchase orders. Assisted in
development and management of computer lab. Evaluated and prepared bid summaries. Maintained, tracked IT ticketing
systems. Implemented and executed IT hardware and software upgrades and migration. Installed, repaired, ILS applications,
switches, hubs, routers, and wireless equipment. Performed monthly back-ups. Supported and trained staff members for
Windows applications, Office products and instructional software.
Co-location Engineer/Project Manager
Qwest Communications September 1995 – February 2002
Denver CO
Head Engineer and Project Manager for Collocation Customer Projects. Planned and executed multiple corporate projects.
Consulted in technical planning and budget. Delegated work load to various groups and organizations. Create PO’s for
vendors and warehouse equipment. Prepared and reviewed vendor contracts. Spearheaded and instructed employee training
sessions. Supervised and equipped facility requests for access and network backbone. Analyzed and designed Company
provisioning databases. Created Power Request Changes (PRCs),Network Change Directives (NCDs and NCD P).
Implemented Dark Fiber plans and budget. Prepared and Issued EDPs,MOPs and As Built. Engineered site surveys and
central office floor plans. Designed and migrated linear, access,collocation traffic from F&E to TBS database SONET Rings
(OC192,OC48,OC12,OC3) space and Power for dark fiber customer, and direct connects.

3. EDUCATIONAL BACKGROUND
Bachelor of Liberal Arts
CENTRO DE BELLAS ARTES, MEXICO CITY, MEXICO
Loretto Heights College
LIBERAL ARTS/EDUCATION,DENVER,COLORADO
Metro State College
LIBERAL ARTS/EDUCATION, DENVER, COLORADO
Certificate of Completion
NORTEL OC-192/48/12, MONTREAL, CANADA
REFERENCES AVAILABLE UPON REQUEST