2. Previously:
Usability and Tech Comm
• University of Colorado Aerospace Department
Two-phase usability protocol on in-house 3D
rendering application
– Phase 1 (individual sessions) identified problems
with user interface
– Phase 2 (a group session) determined which
problems identified in Phase 1 would be fixed first
3. Previously:
Usability and Tech Comm
• University of Colorado at Denver,
MSc Technical Communication
Master’s Thesis
– Readers’ preference for process graphics and
outcome graphics accompanying equipment
assembly instructions
– Sharp, D. M. (2003). “Reader’ Preference for
Process Graphics” Proceedings of the 2003 IEEE
International Professional Communication
Conference. Orlando, Florida, pp. 301 – 306.
4. Previously:
UX research at Rensselaer
Social Behavioral Research Lab
– Designed and managed usability/gaming labs
– Managed:
• 3D image design for new mediation research
• UX research projects (gaming and new mediation)
• Research recruitment and data collection
• Communication of research findings:
conferences/journals/seminars
– Directed development of interactive 3D environment
– CV available
5. Previously:
UX research at Rensselaer
Social Behavioral Research Lab
– Eye tracking studies and hand-held devices
– Krull, R., Sundararajan, B., Sharp, D. M., Potts, L.
(2004). User Eye Motion with a Handheld Personal
Digital Assistant, Proceedings of the 2004 IEEE
Professional Communication Society. Minneapolis,
Minnesota, pp. 279-288.
– Two firsts for eye tracking (on next slide):
• Writing into “thin air”
• Spell checking
7. Previously:
UX research at Rensselaer
Embodied interaction and user experience: a study of interactive, 3D
graphics in procedural information (PhD dissertation)
• Applied:
– Wicked problem solving
(R. Buchanan and H. Rittel)
– Embodied interaction (Paul Dourish)
– Effective interface design for direct
manipulation (B. Schneiderman)
• Visualization earned United States
provisional patent: #60/754,143
• http://search.proquest.com/docview/304835210/abstract
• Presented at IEEE IPCC 2006
• Published in Information Design Journal
8. Previously:
UX research at Rensselaer
Dissertation data samples:
User familiar with task User unfamiliar with task
9. More recently:
Professional UX work
2006 – signing founder of Denver UX chapter
2007 – Qwest.com (which later became Century
Link) Human Factors department
• User experience/usability:
– Built usability lab
– Recruited test subjects
– Utilized Morae for data markers
– Ran subjects through online tasks, to observe:
• Online chat acceptance
• Ability to “bundle”
• http://www.centurylink.com/ (residential)
10. More recently:
Professional UX work
2007 – present: Androgames, LLC
• User experience/usability:
– Maintain usability for Bubbleburst across new hand-held
devices:
https://play.google.com/store/apps/details?id=com.andro
games.BubbleBurst
– Pushed the concept and designed the logo for Kaleidocam:
https://play.google.com/store/apps/details?id=com.andro
dev.kaleidocam
– Drove concept to merge Kaleidocam with Sphero robotics,
to take 3rd place at the Sphero 2012 Hack Tour:
http://www.gosphero.com/sphero-hack-tour-2012-
boulder/
11. More recently:
Professional UX work
2008 – Electronic Ink
• Lead Human Factors Analyst
– Eye tracking
– Affinity lists
– Activity theory / rhetorical theory
• Led Human Factors effort on rework of web
site for Center City Philadelphia (still in use
today) http://www.centercityphila.org
12. More recently:
Professional UX work
2011 – Trapdoor Books
• User experience and usability
– Software testing / Regression testing / QA
– Tested enhanced e-books to work on
• Android
• iOS
• Kindle
• Nook
– Check out the features of enhanced e-books
13. More recently:
Professional UX work
2012 – Present: Radiometrics
• Information design and usability
– Webmaster: http://radiometrics.com/
– Usability testing on software products
– Troubleshooting wiki (using DokuWiki)
– YouTube: Liquid Nitrogen usage communication
– Repair videos (NASA Glenn project)
– Teach use of wiki media and document
collaboration