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Michael Sharp, PhD 
User Experience Research
Previously: 
Usability and Tech Comm 
• University of Colorado Aerospace Department 
Two-phase usability protocol on in-house 3D 
rendering application 
– Phase 1 (individual sessions) identified problems 
with user interface 
– Phase 2 (a group session) determined which 
problems identified in Phase 1 would be fixed first
Previously: 
Usability and Tech Comm 
• University of Colorado at Denver, 
MSc Technical Communication 
Master’s Thesis 
– Readers’ preference for process graphics and 
outcome graphics accompanying equipment 
assembly instructions 
– Sharp, D. M. (2003). “Reader’ Preference for 
Process Graphics” Proceedings of the 2003 IEEE 
International Professional Communication 
Conference. Orlando, Florida, pp. 301 – 306.
Previously: 
UX research at Rensselaer 
Social Behavioral Research Lab 
– Designed and managed usability/gaming labs 
– Managed: 
• 3D image design for new mediation research 
• UX research projects (gaming and new mediation) 
• Research recruitment and data collection 
• Communication of research findings: 
conferences/journals/seminars 
– Directed development of interactive 3D environment 
– CV available
Previously: 
UX research at Rensselaer 
Social Behavioral Research Lab 
– Eye tracking studies and hand-held devices 
– Krull, R., Sundararajan, B., Sharp, D. M., Potts, L. 
(2004). User Eye Motion with a Handheld Personal 
Digital Assistant, Proceedings of the 2004 IEEE 
Professional Communication Society. Minneapolis, 
Minnesota, pp. 279-288. 
– Two firsts for eye tracking (on next slide): 
• Writing into “thin air” 
• Spell checking
Eye tracking firsts
Previously: 
UX research at Rensselaer 
Embodied interaction and user experience: a study of interactive, 3D 
graphics in procedural information (PhD dissertation) 
• Applied: 
– Wicked problem solving 
(R. Buchanan and H. Rittel) 
– Embodied interaction (Paul Dourish) 
– Effective interface design for direct 
manipulation (B. Schneiderman) 
• Visualization earned United States 
provisional patent: #60/754,143 
• http://search.proquest.com/docview/304835210/abstract 
• Presented at IEEE IPCC 2006 
• Published in Information Design Journal
Previously: 
UX research at Rensselaer 
Dissertation data samples: 
User familiar with task User unfamiliar with task
More recently: 
Professional UX work 
2006 – signing founder of Denver UX chapter 
2007 – Qwest.com (which later became Century 
Link) Human Factors department 
• User experience/usability: 
– Built usability lab 
– Recruited test subjects 
– Utilized Morae for data markers 
– Ran subjects through online tasks, to observe: 
• Online chat acceptance 
• Ability to “bundle” 
• http://www.centurylink.com/ (residential)
More recently: 
Professional UX work 
2007 – present: Androgames, LLC 
• User experience/usability: 
– Maintain usability for Bubbleburst across new hand-held 
devices: 
https://play.google.com/store/apps/details?id=com.andro 
games.BubbleBurst 
– Pushed the concept and designed the logo for Kaleidocam: 
https://play.google.com/store/apps/details?id=com.andro 
dev.kaleidocam 
– Drove concept to merge Kaleidocam with Sphero robotics, 
to take 3rd place at the Sphero 2012 Hack Tour: 
http://www.gosphero.com/sphero-hack-tour-2012- 
boulder/
More recently: 
Professional UX work 
2008 – Electronic Ink 
• Lead Human Factors Analyst 
– Eye tracking 
– Affinity lists 
– Activity theory / rhetorical theory 
• Led Human Factors effort on rework of web 
site for Center City Philadelphia (still in use 
today) http://www.centercityphila.org
More recently: 
Professional UX work 
2011 – Trapdoor Books 
• User experience and usability 
– Software testing / Regression testing / QA 
– Tested enhanced e-books to work on 
• Android 
• iOS 
• Kindle 
• Nook 
– Check out the features of enhanced e-books
More recently: 
Professional UX work 
2012 – Present: Radiometrics 
• Information design and usability 
– Webmaster: http://radiometrics.com/ 
– Usability testing on software products 
– Troubleshooting wiki (using DokuWiki) 
– YouTube: Liquid Nitrogen usage communication 
– Repair videos (NASA Glenn project) 
– Teach use of wiki media and document 
collaboration

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ePort

  • 1. Michael Sharp, PhD User Experience Research
  • 2. Previously: Usability and Tech Comm • University of Colorado Aerospace Department Two-phase usability protocol on in-house 3D rendering application – Phase 1 (individual sessions) identified problems with user interface – Phase 2 (a group session) determined which problems identified in Phase 1 would be fixed first
  • 3. Previously: Usability and Tech Comm • University of Colorado at Denver, MSc Technical Communication Master’s Thesis – Readers’ preference for process graphics and outcome graphics accompanying equipment assembly instructions – Sharp, D. M. (2003). “Reader’ Preference for Process Graphics” Proceedings of the 2003 IEEE International Professional Communication Conference. Orlando, Florida, pp. 301 – 306.
  • 4. Previously: UX research at Rensselaer Social Behavioral Research Lab – Designed and managed usability/gaming labs – Managed: • 3D image design for new mediation research • UX research projects (gaming and new mediation) • Research recruitment and data collection • Communication of research findings: conferences/journals/seminars – Directed development of interactive 3D environment – CV available
  • 5. Previously: UX research at Rensselaer Social Behavioral Research Lab – Eye tracking studies and hand-held devices – Krull, R., Sundararajan, B., Sharp, D. M., Potts, L. (2004). User Eye Motion with a Handheld Personal Digital Assistant, Proceedings of the 2004 IEEE Professional Communication Society. Minneapolis, Minnesota, pp. 279-288. – Two firsts for eye tracking (on next slide): • Writing into “thin air” • Spell checking
  • 7. Previously: UX research at Rensselaer Embodied interaction and user experience: a study of interactive, 3D graphics in procedural information (PhD dissertation) • Applied: – Wicked problem solving (R. Buchanan and H. Rittel) – Embodied interaction (Paul Dourish) – Effective interface design for direct manipulation (B. Schneiderman) • Visualization earned United States provisional patent: #60/754,143 • http://search.proquest.com/docview/304835210/abstract • Presented at IEEE IPCC 2006 • Published in Information Design Journal
  • 8. Previously: UX research at Rensselaer Dissertation data samples: User familiar with task User unfamiliar with task
  • 9. More recently: Professional UX work 2006 – signing founder of Denver UX chapter 2007 – Qwest.com (which later became Century Link) Human Factors department • User experience/usability: – Built usability lab – Recruited test subjects – Utilized Morae for data markers – Ran subjects through online tasks, to observe: • Online chat acceptance • Ability to “bundle” • http://www.centurylink.com/ (residential)
  • 10. More recently: Professional UX work 2007 – present: Androgames, LLC • User experience/usability: – Maintain usability for Bubbleburst across new hand-held devices: https://play.google.com/store/apps/details?id=com.andro games.BubbleBurst – Pushed the concept and designed the logo for Kaleidocam: https://play.google.com/store/apps/details?id=com.andro dev.kaleidocam – Drove concept to merge Kaleidocam with Sphero robotics, to take 3rd place at the Sphero 2012 Hack Tour: http://www.gosphero.com/sphero-hack-tour-2012- boulder/
  • 11. More recently: Professional UX work 2008 – Electronic Ink • Lead Human Factors Analyst – Eye tracking – Affinity lists – Activity theory / rhetorical theory • Led Human Factors effort on rework of web site for Center City Philadelphia (still in use today) http://www.centercityphila.org
  • 12. More recently: Professional UX work 2011 – Trapdoor Books • User experience and usability – Software testing / Regression testing / QA – Tested enhanced e-books to work on • Android • iOS • Kindle • Nook – Check out the features of enhanced e-books
  • 13. More recently: Professional UX work 2012 – Present: Radiometrics • Information design and usability – Webmaster: http://radiometrics.com/ – Usability testing on software products – Troubleshooting wiki (using DokuWiki) – YouTube: Liquid Nitrogen usage communication – Repair videos (NASA Glenn project) – Teach use of wiki media and document collaboration