1. Dana Rene Koontz
Koontz.dana@gmail.com 303 Aaron Circle
865.806.3796 Durham, NC 27713
Summary of Qualifications
o Exceptional organizational skills and attention to detail
o Able to function well individually or in a team environment
o Experience with Microsoft Office Suite, including Word, Excel, and PowerPoint
Education
University of Tennessee, Knoxville
Bachelor of Arts in Geography, December 2010
Experience
o Harris Teeter
July 2016-Present
Cashier
 Greet customers with a smile and cheerful demeanor, making polite
conversation
 Inquire about store rewards card
 Ring up orders using a cash register
 Remember PLU (Price Lookup) codes for various produce
 Accept various forms of payment, including cash, debit/credit cards, checks, and
gift cards
 Remain responsible for cash in register till throughout shift
 Bag customers' groceries and offer to assist them out to their car
o Kohl’s
September 2012-March 2015
Freight Associate
 Used planograms to determine where merchandise belonged on the sales floor
and to set up displays
 Used an RF scanner to keep track of merchandise, check availability, and
organize stockroom
 Used a computer program to print “pick slips” of online customer orders, check
availability of items, locate the merchandise ordered, then scan each item out of
the system and pack them to be shipped
 Participated in inventory preparation and count two years in a row
 Assisted customers on the sales floor in locating merchandise in the size and
style desired
 Unloaded and processed freight on the loading dock

2. Dana Rene Koontz
Koontz.dana@gmail.com 303 Aaron Circle
865.806.3796 Durham, NC 27713
o Bath and Body Works
November 2011-May 2012
Sales Associate
 Conducted sales on the cash register
 Aided customers in locating their favorite fragrance
 Pulled merchandise from stockroom and organized it on shelves and display
tables on the sales floor
 Swept, cleaned, and straightened up sales floor after closing at night
 Participated in inventory count after the end of the holiday season
Floorsetter
 Went into the store after closing time to work with the Floorset team
 Dismantled old sales displays, putting old merchandise back into the stockroom
and disposing of displays
 Used planograms to determine which display pieces to take out of storage and
which tables they went on
 Referred to planograms to determine which merchandise to pull from the
stockroom and how to set it up on display tables