Real-World Data Governance: Navigating the Ocean of Data Governance Tools

Copyright © 2014 – Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com
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Real World Data GovernanceNavigating the Ocean of Data Governance ToolsMonthly Webinar Series Hosted by DataversityRobert S. Seiner –KIK Consulting / TDAN.comAugust 21, 2014 –2:00 p.m. EST
Robert S. SeinerKIK Consulting & Educational Services, LLC -KIKconsulting.com
The Data Administration Newsletter, LLC -TDAN.com
Twitter at #RWDG

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Real-World Data Governance –Monthly Webinar Series –Third Thursday @ 2pm
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September 18, 2014 –Data Governance and Metadata Best Practice
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October 16, 2014 –Governance Risk and Compliance *
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November 20, 2014 –Selecting the Right Data Governance Approach
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December 18, 2014 –Big Data Governance: What it is and why it is necessary
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Register On-Line at DATAVERSITY.net* with special guest
Real-World Data GovernanceUpcoming Webinars

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Non-InvasiveDataGovernance:
ThePathofLeastResistanceandGreatestSuccess
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ISBN9781935504856/TechnicsPublishing–September1
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KIKConsulting.com
NewHomeofNon-InvasiveDataGovernance™
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JeremySeiner(Nephew)Designer–LiveJune1
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DataGovernanceFinancialServicesConference
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DATAVERSITY&DEBTECHInternational
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JerseyCity,NewJersey–September29-30
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EnterpriseDataversity
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DATAVERSITY
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Chicago,Illinois–October6-8
Real-World Data Governance
What’s New?

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WhatexactlyisaDataGovernancetool?Isitwhatthesoftwarecompaniessayitis?Isitsomethingwecandevelopinternally?Isitthetraditionaldatadictionaryorbusinessglossary?TheanswerstothesequestionsareinreverseYes,Yes,Yesandwhateveryousayitis.Thisneedstobeexplained.
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Thismonth’sReal-WorldDataGovernancewebinarwithBobSeinerwilllookatthetypesofDataGovernanceToolsonthemarketandthetypesoftoolsthatcanbedeliveredinternallywhileevaluatingthepros,consandconsiderationsforselectingthecombinationthatwillenhancethecapabilityofyourDataGovernanceprogram.
Real-World Data GovernanceData Governance Tools

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This session will cover:
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Data Governance Tool Requirements
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Tools Available on the Market
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Tools that can be Delivered Internally
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How to Leverage Tools You Already Own
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How to Justify the Purchase of Available Software

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DataGovernance
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DataGovernanceistheExecutionandEnforcementofAuthorityOvertheManagementofDataandData-RelatedResources.
Robert S. Seiner
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DataStewardship
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DataStewardshipistheFormalizationofAccountabilityOvertheManagementofDataandData-RelatedResources.
Robert S. Seiner
RecentClientDefinitions
Formalizationofbehavioraroundthedefinition,productionandusageofdatatomanageriskandimprovequalityandusabilityofselecteddata.
Formalizationandguidanceforbehavioroverthedefinition, productionanduseofinformationandinformationrelatedassets.
Data Governance ToolsDefinitions

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Non-Invasive Data Governance™
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The practice of:
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applying formal accountability & behavior
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through non-invasive roles & responsibilities
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to existing and / or new processes
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to assure that the definition, production & usage of data
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assures regulatory compliance, security, privacy, protection & quality.
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Non-Invasive describes how governance is applied to assurenon-threatening management of valuable data assets.
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The goal is to betransparent, supportive, collaborative.

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QuestionstoAskOurselves:
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IsthePurchaseofaDataGovernanceTool“Invasive”?
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WhatExpectationsComew/thePurchaseofaDataGovernanceTool?
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IsitDataThatisGovernedorPeople’sBehaviorThatisGoverned?
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CanaTool(orUseofaTool)GovernBehavior?

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Forrester Research, Inc.
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Forrester Wave –Smart Data for Smart Decisions
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2014 Analysis of Data Governance Tools on the market.
Data Governance ToolsWhat’s going on in the market?

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Data Governance: No Single Solution
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Theproblemisn'tashortageofproducts.It'sashortageofclarity&vision.
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Conversationaboutdatagovernancemovedfromthewhytohowstage.
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Budgetingdatagovernanceactivitiesareasroutineasthoseformarketingcampaignsandtechnologypurchases.
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Suitesofdataquality,dataanalysis,MDMtools
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Datagovernancesoftwarelooksmorelikeabusinesssemanticsandmetadatamanagementtool.
RajanChandras
informationweek.com/software/information-management/data-governance-no-single-solution/d/d- id/1107215

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Evaluation Criteria for Data Governance Tools
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Usability of Business Glossary
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Custom Attributes
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Custom Relationships
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Data Stewardship
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Custom Roles
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Approval Workflows
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Data Policies, Standards and Processes
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Master Data Rules
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Allowable Values for Business Terms(Reference Data)
Sunil Soares / Information Management
information-management.com/gallery/evaluation-criteria-for-data-governance-tools-10025067-1.html
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Data Lineage
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Impact Analysis
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Hierarchy of Data Artifacts
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Profiling of Diverse Data Sources
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Data Quality Scorecard
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Data Issues Log
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Data Issue Resolution Process
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Support for Internal Audit
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Data Governance Metrics

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AreDataGovernanceToolsReadyforDataGovernance?
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Vendorsarestillmarriedtothelegacyofdatamanagementowningandrunningwithdatagovernancefocusingcapabilitiestowardtacticaldatagovernance
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Nosingledatagovernancetoolmanagesacrossallfivedatagovernancepillars(MDM,dataquality,ILM,metadata,security)-althoughsomevendors(IBM, Informatica,SAP)canwithsignificantintegrationbetweenproducts.
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Onlytwovendors(TrilliumSoftware,SAP)provideddatagovernancemetricsthatlinkeddataconditionswithactualbusinessoutcomes(regulatoryrisk,totalcostofownership,etc.)
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Onlyonevendor(Collibra)hasaninmarkettoolthatprovidesadatagovernance2.0environmentspecificallyforstrategicdatastewardshipandoperations
MicheleGoetz/Forrester
blogs.forrester.com/michele_goetz/14-06-25- are_data_governance_tools_ready_for_data_governance

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What you should know when considering data governance tools?
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Thereisnosinglesolution,butdataquality,MDMandmetadatamanagementoftenaretightlyconnectedtogovernance.
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Identifytoolsthatenforcebestpracticesforadministrativeaspectsofdatagovernance-theenduseristhebusiness;maynotbea"datageek".
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LookcarefullyatwhatittakestoconnectdataconditionsandprocessestobusinessoutcomesasthiseffortmaybeaBIorDataproject.
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Understandthevendorroadmap-choosethosethathavesolidstrategiesandprototypes/earlyreleasesgearedtowardthestrategy,process,andadministrativeaspectsofgovernance,notjustdatamanagementanddataprocessing.
MicheleGoetz/Forrester
blogs.forrester.com/michele_goetz/14-06-25- are_data_governance_tools_ready_for_data_governance

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DataQualitydoesnotEqualDataGovernance
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Businessuserstend,ifyouarelucky,toacceptthatthey“own”process,butfewacceptthattheydo,orshould,owndata.Conclusion–getoverit,andstarttalkingof“stewardship”instead
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Whensomeonetalksof“governance”,withoutanycontext,itstantamounttotalkingaboutfoolsgold.Conclusion–governance,outofcontext,isdangerous; addcontextinordertomakeitmeaningful
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“Governanceofdata/information”needstostart,orbeappliedfirst,withafocusondata/informationthatismeaningfultothebusiness:Conclusion–startagovernancefocuson“enterpriseinformation”(thatis,stuffthat’simportantlikemasterdataorreferencedata).
AndrewWhite/Gartner
blogs.gartner.com/andrew_white/2010/01/27/data-quality-does-not-equal-data-governance/

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Data Governance Tools
Tool Requirements

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Evaluation Criteria for Data Governance Tools
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Usability of Business Glossary
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Custom Attributes
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Custom Relationships
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Data Stewardship
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Custom Roles
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Approval Workflows
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Data Policies, Standards and Processes
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Master Data Rules
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Allowable Values for Business Terms(Reference Data)
Sunil Soares
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Data Lineage
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Impact Analysis
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Hierarchy of Data Artifacts
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Profiling of Diverse Data Sources
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Data Quality Scorecard
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Data Issues Log
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Data Issue Resolution Process
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Support for Internal Audit
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Data Governance Metrics
Data Governance ToolsTool Requirements

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Thecostofpoordatagovernance(DG)ishiddenin:
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InefficientBusinessProcesses
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ExcessiveDataManagementActivities
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InabilitytoUseInformationforStrategicBusinessAdvantage
How Technology Enables Data Governance
Oracle and First San Francisco Partners White Paper –December 2009
http://www.oracle.com/us/products/applications/master-data-management/042941.pdf
What are the types of tools that are availablefor purchase that will assist us
Lower These Costs?

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DataGovernancespecifically:
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HelpsEstablishStrategy,ObjectivesandPolicy
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ToEffectivelyManageCorporateData
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BySpecifyingAccountability
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ByExecutingDecisionRights
What are the types of tools that are availablefor purchase that will assist us inImplementing This Functionality?

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By:
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CreatingandEnforcingPoliciesonDataSecurityandDataAccessRights
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MonitoringandMeasuringQuality,Movement,AvailabilityandAccuracy
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ProvidingtheBenefitsofhavingImplementedMDM
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LeveragingTechnologytoManageDataasanAsset
What are the types of tools that are availablefor purchase that will assist us inImplementing This Functionality?

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ToolstoAssistin“FormalizingAccountability”
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LinkingSteward(s)totheData,Processes
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TriggeringCommunicationstotheAccountableParties(Stewards)
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FormalizingDecisionMakingThroughWorkFlow

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Tools to Assist in Governing Workflow
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To Assist in Formalizing Processes and Workflows
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To Record and Cross Reference of Process Steps and Governance Roles
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To Formally Identify Accountability for Steps of the Process
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To Specify RASCI –Responsible, Accountable, Supportive, Consulted, Informed
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To Cross Reference for Methodology, Project, Risk Management, Requests
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To Specify and Communicate Outcomes, Deliverables, Milestones, Timelines, …

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Tools to Assist in Communications
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To Assist in Formalizing Communications & AwarenessRequired Content
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To Record Cross Reference of Content and Governance Roles
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To Formally Identify Communications Topics & Awareness Checklist
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To Identify Audience, Content, Message, Media, Timing, …
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To Specify When / If Refreshes are Necessary

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TOOLS ON THE
MARKET

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Data Governance ToolsTools on the Market
Data Governance Tools, Forrester 2014

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What kind of tools are on the market to assist with Data Governance?
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Adaptive –Business Glossary –Metadata, EA & IT Portfolio Manager
Adaptive.com
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ASG –Cloud, Content & Systems Metadata
ASG.com
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Collibra –Data Governance Center
Collibra.com
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Global Ids –Manage, Integrate, Govern Business Information
Globalids.com
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IBM –Data Governance Unified Process
IBM.com
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Informatica –Data Integration, Masking, Quality, Replication, MDM, …
Informatica.com

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What kind of tools are on the market to assist with Data Governance?
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Information Builders –Intelligence, Integration & Integrity
IBI.com
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Innovative Systems –Data Management, Cleanse, MDM, Change Management
InnovativeSystems.com
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SAS Institute / DataFlux –Data Management, Quality, Governance & MDM
SAS.com
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SAP –Business Applications, Database & Technologies
SAP.com
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Trillium –Business Solution & Data Quality Products
TrilliumSoftware.com
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The WHO’s WHO of Data Management Tool Vendors !!!

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TOOLS
DEVELOPED
INTERNALLY

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“Picture Worth a Thousand Words” Tool –Policy / Principles / Dimensions
Data Governance ToolsTools Developed Internally

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Operating Model of Roles & Responsibilities Tool:
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Definition of Roles, Basis for the Program
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Used to Formalize Roles & Responsibilities, Engage, Communicate
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Data Governance (on some level) is Already Taking Place!
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Be Non-Invasivein Your Approach to Identifying People into Roles
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Covers Executive, Strategic, Tactical, Operational & Support
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Pyramid Structure Has Meaning
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Arrows Have Meaning

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Operational LevelOperational Data Stewards (existing) Data Definers, Producers, UsersThese people are presently defining, producing and using data as part of theirjobs. Recording of the Operational DataStewards will be an important enabler of improved communications, coordinationand cooperation among stewards. Tactical LevelData Domain StewardsPer assigned Subject AreasData Steward CoordinatorsOne per Business UnitStrategic LevelData Governance CouncilData Governance Sponsors Groupor Group of similar participation. One person, plusalternate, for each Business Unit represented & IT. Consider financial services & human resources. Executive LevelData Steering CommitteeSenior-most level knowledge of the program. Leverage existing business structure as possible. If no structure exists, utilize an IT Steering Committeeor an executive founded board or council. Operational Level - Business Unit SpecificStrategic - EnterpriseTactical Level - Cross Business UnitExecutiveNon-Invasive Data Governance™ Operating Modelof Roles & Responsibilities Escalation / Approval Path Data Governance Program Team (DGPT) IT Subject Resource Experts Data Governance Program TeamData Governance Team ManagerResponsible for Administering the Program, facilitating use of the Data Governance Council, communicating program components and value to the Organization. Advisory assistance from other levels. IT Subject Resource ExpertsSystem/Data Resource ExpertsIT Staff including ApplicationDevelopment, Data Design, Security, and other DataResource Management. Communication
EXISTS
EXISTS
EXISTS
NEW
LEVERAGE
NEW

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Common Data Matrix Tool:
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Assists in Inventory of Data, Data Stores, Systems, System of Record, …
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Assists in Identifying, Recognizing and Recording Stakeholders of Data
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Assists in Formalizing Accountability for Data and Information
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Record Cross Reference of Domains (Subject Areas) and Potential Stakeholders
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Formally Manage Master Data Categories into Domains & Sub-Domains
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Identify Strategic, Tactical and Operational Stakeholders
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Formally Identify and Engage the Knowledgeable IT Resources

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Work Flow Templates Tools:
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Assists in Formalizing Processes and Workflows
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Record Cross Reference of Process Steps and Governance Roles
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Formally Identify Accountability for Steps of the Process
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Specify RASCI –Responsible, Accountable, Supportive, Consulted, Informed
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Cross Reference for Methodology, Project, Risk Management, Requests
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Specify Outcomes, Deliverables, Milestones, Timelines, …

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Issue Resolution Templates Tools:
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Assists in Formalizing Processes and Workflows
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Record Cross Reference of Issue Resolution Steps and Governance Roles
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Formally Identify Accountability for Steps of the Process
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Specify RASCI –Responsible, Accountable, Supportive, Consulted, Informed
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Cross Reference for Specific Activities to Resolve Data Issues
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Specify Outcomes, Deliverables, Milestones, Timelines, to Resolve Issue

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Communications Matrix Tool:
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Assists in Formalizing Communications & AwarenessRequired Content
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Formally Identify Communications & Awareness Checklist
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Identify Audience, Content, Message, Media, Timing, …
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Message and Delivery May / Will be Different Depending on Audience
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Specify When / If Refreshes are Necessary

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Tools Can Be Internally Developed
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Formalize Roles & Responsibilities
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Formalize Accountability for Data and Information
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Formalize Processes Associated with Governing Data
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Formalize Awareness of Data Governance Activities
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Use Tools as a Component of a Successful Governance Program
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Formalize How This Meta-Data is Recorded and Made Available
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Tools Become the “Face” of Your Data Governance Program

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TOOLS YOUALREADY OWN

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DataDefinitionTools–GoverningDataDefinition
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DataModelingTool(s)
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BusinessGlossary/DataDictionary
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DataProductionTools–GoverningDataProduction
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ExtractionTransformationLoad(ETL)Tool(s)
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DataEntryForms/Labels/Constraints
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DataUsageTools–GoverningDataUsage
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ReportWriterTool(s)
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AnalyticalTool(s)
Data Governance ToolsTools You Already Own

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Data Governance ToolsTools You Already Own
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DataAdministrationTools–GoverningDataAdministration
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MetadataRepositoryTool(s)
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ChangeManagementTool(s)
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DataQualityTools–GoverningDataQuality
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DataProfilingTool(s)
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DataIssueLog/Process
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DataProcessTools–GoverningDataProcess
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WorkflowManagementTool(s)
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DecisionMakingProcessTool(s)

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JUSTIFYING THE
PURCHASE

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Howdoesthetooldifferfromwhatwealreadyown?
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Whatefficiencyandeffectivenesswillbegainedbyusingthetool?
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WhatistheTCO(TotalCostofOwnership)ofthetool?
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License
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Maintenance
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HumanResources
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Training
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Whatisthevalue/benefitwewillgetfromthetool?
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Howwillthetoolhelpustodothingswecannotpresentlydo?
Data Governance ToolsJustifying the Purchase of Tools

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Howdoesitimpactthe…ofDataGovernance?
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Goals
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Objectives
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Scope
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BestPractice
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Policy/Guidelines
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Roles&Responsibilities
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Process
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Communications
Data Governance ToolsJustifying the Purchase of Tools

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Summary
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What’s Happening in the Marketplace?
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Data Governance Tool Requirements
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Tools that are Available on the Market
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Tools that can be Delivered Internally
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Leveraging Tools You Already Own
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Justifying the Purchase of Software
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Question and Answers

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Real-World Data Governance –Monthly Webinar Series –Third Thursday @ 2pm
–
September 18, 2014 –Data Governance and Metadata Best Practice
–
October 16, 2014 –Governance Risk and Compliance *
–
November 20, 2014 –Selecting the Right Data Governance Approach
–
December 18, 2014 –Big Data Governance: What it is and why it is necessary
–
Register On-Line at DATAVERSITY.net* with special guest
Real-World Data GovernanceUpcoming Webinars

50
Twitter at #RWDG 50
Robert S. Seiner
KIK Consulting & Educational Services –KIKconsulting.com
The Data Administration Newsletter -TDAN.com
Post Office Box 112571, Pittsburgh, Pennsylvania 15241
412.220.9643, 412.220.9644 (Fax)
rseiner@kikconsulting.com, rseiner@tdan.com
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Real-World Data Governance: Navigating the Ocean of Data Governance Tools

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