The document discusses knowledge management (KM) and outlines a workshop on making KM more effective. It describes the evolution from KM 1.0 to KM 2.0, focusing more on context and connection rather than just content and collection. The workshop covers developing a KM framework, getting buy-in, and overcoming obstacles to implementing KM programs. It also discusses the evolving role of information professionals and new innovations in KM.
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From Content and Collection to Context and Connection
1. From Content to Context and from Collection to Connection A Workshop in Making KM Effective SLA 2008 [email_address] howtosavetheworld.ca
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5. What KM 1.0 Was Supposed to Solve “Let’s centralize this to reduce wasted conversations” “Let’s put all the important stuff inside the firewall on Intranets & groupware” “Let’s put all the marketing stuff on our website”
6. The KM 1.0 Model acquire store disseminate add value Know-what Collection Content Just in case Librarians are good at this
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8. The Rise & Fall of KM 1.0 Chasing the Hottest IT: Effects of Information Technology Fashion on Organizations Ping Wang
9. Trying Again: KM 2.0 everything inside is open and shared outside unless it's illegal to do so (community of the whole world) public websites (boundaries established by firewall) public presence and 'marketing‘ stories (detailed, context-rich); visualizations "best practices' (stripped down) content format paradigm communities of passion - self-managed and ad hoc, conversation-focused communities of practice - centrally established and managed, content-focused communities RSS-publishable and subscribable personal web pages, blogs and small-group-created wikis; main information flows are what matters to each person, peer-to-peer large complicated centrally-managed intranets for 'publishing' and 'browsing' content; main information flows are top-down instruction (policies, directories), bottom-up submission content publishing, browsing and information flow personal content management tools - everyone manages their own content, just-in-time, harvestable large centralized just-in-case content repositories of 'submitted' 'reusable' documents with standardized taxonomy and search tools content management, search and delivery platform KM 2.0: all about context and connection KM 1.0: all about content and collection
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11. The KM 2.0 Model synthesize connect canvass apply Know-who Connection Context Just in time But can Librarians/IPs do this ? acquire store disseminate add value Know-what Collection Content Just in case