Slides from my 2008 KMWorld & Intranets presentation From Content to Context and from Collection to Connection

1. From Content to Context and from Collection to Connection The Changing Role of the IP How Gen Millennium Shares Knowledge Innovation in KM: What’s Next KMWorld & Intranets 2008 [email_address] howtosavetheworld.ca slideshare.net/davepollard

2. What KM 1.0 Was Supposed to Solve (1994-2003) “Let’s centralize this to reduce wasted conversations” “Let’s put all the important stuff inside the firewall on Intranets & groupware” “Let’s put all the marketing stuff on our website” (A PRIVATE SECTOR PERSPECTIVE)

4. The Rise & Fall of KM 1.0 Chasing the Hottest IT: Effects of Information Technology Fashion on Organizations Ping Wang

5. Trying Again: KM 2.0 (2004-) everything (unless illegal/top secret) accessible to all (no Intranet) public websites (boundaries established by firewall) public presence stories (detailed, context-rich); visualization-rich analyses "best practices' (stripped down) content format paradigm communities of passion - self-managed and ad hoc, conversation-focused communities of practice - centrally established and managed, content-focused communities RSS-publishable and subscribable personal web pages, blogs and small-group-created wikis; main information flows are p2p large complicated centrally-managed intranets to publish and browse content; main information flows are up-down content publishing, browsing and information flow personal content management tools - everyone manages their own content, just-in-time, harvestable large centralized just-in-case content repositories of 'submitted' 'reusable' documents with standardized taxonomy and search tools content management, search and delivery platform KM 2.0: context + connection KM 1.0: content + collection

6. The KM 2.0 Model make sense connect canvass scan Know-who Connection Context Just in time But can IPs do this ? acquire store disseminate add value Know-what Collection Content Just in case publish

8. KM 2.0: JIT Canvassing facilitate creation of p2p communities of passion create canvassing request form self-managed CoPs canvassing request form user seeks information completes form distributes Information request assesses who to canvass create virtual presence tools responses from those canvassed follow-up conversations real-time virtual presence tools Knowledge transfer

9. KM 2.0: Environmental Scanning News, Magazines, Trade Publications RSS Feeds, Profiles Hot & Emerging Issues Lists Surveys “ Seeing What’s Next” activities Internal “What It Means” Discussions Cultural Anthropology Customer and Employee Interviews “ Thinking the Customer Ahead” Events Filters Abstracts Distribution Lists URGENCY IMPORTANCE Seeing What’s Next LIKELIHOOD % CONSEQUENCE $ Risk/Opportunity Assessment Urgency/Importance Assessment sensemaking

10. KM 2.0: Sensemaking ALERT BRIEFING New & Urgent? New & Important? SURVEY RESEARCH What do People Think/ What are They Doing? What Does it All Mean? GUIDANCE What Should We Do? P2P EVENTS Who Should Be Talking About It? SELF- ASSESSMENT TOOLS How Are We Doing? environmental scan canvass Analyze, question invite checklist etc. direct

11. KM 2.0: Visualization https://www.llnl.gov/

12. KM 2.0: Just in Time Who’s Available To Answer My Question Right Now? www.google.com/talk/

13. KM 2.0: Simple Virtual Presence Desktop VideoConferencing: Simple Virtual Presence Real Time Anywhere 7/24 Free vyew.com

15. Blogs as Courseware http://newmediaocw.wordpress.com/ What else might emerge in KM 2.0?

17. Simulations & Scenarios http://www.openthefuture.com/2008/05/simfutures.html What else might emerge in KM 2.0?

18. Proximity Locators dodgeball.com What else might emerge in KM 2.0?

19. Affinity Detectors ntag.com What else might emerge in KM 2.0?

20. Peer-to-Peer Sharing of Education slideshare.net/DavePollard/ What else might emerge in KM 2.0?

21. Content Moves to Cyberspace http://docs.google.com/ What else might emerge in KM 2.0?

22. Mind Mapping http://freemind.sourceforge.net/ What else might emerge in KM 2.0?

23. GPS/GoogleMaps Mashups http://healthmap.org/en What else might emerge in KM 2.0?

24. Open Space Problem-Solving openspaceworld.org What else might emerge in KM 2.0?

25. Virtual World Collaboration What else might emerge in KM 2.0?