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HOW SEMANTIC SEARCH DRIVES
TRUST AND CREATES AUTHORITY
David Amerland
http://davidamerland.com
Presented at Technical Business
Groups (TBC) conference
Search used to be like this:
Which means the web used to be
like this:
When everything is
compartmentalized it
becomes difficult to
understand what things really
mean or how true they are.
Websites come and go
Say “goodbye”
to evil:
And“Hello”
to friendly:
Welcome
And anyone can be anyone…
Semantic Search finds and joins the
dots of our digital life
Fleshing out the “who” from the
“what”:
TRUST
AND JUST “LIKE THAT” SCORES DETERMINED BY
ALGORITHMS AND HUMAN QUALITIES BEGIN TO OVERLAP
BUILDING TRUST
The trust growth curve
Assessment
Connection
Contact
Perception
What does it take?
Communication
Connectivity
Time spent building online relationships
AmountofDatathatyouproduce
Trust
Authority
Semantic Search Demands
Reputation
Becoming an “Authority” requires:
• Identity
• Conversations
• Sharing
• Presence
• Relationships
• Reputation
• Communities/groups
It all comes together in the Knowledge Graph
When search only looked
at code it was easy to keep
online and offline activities
separate.
Online Pressing Requirement: Clean code
and smooth browsing experience
Offline Pressing Requirement: increase
profits at any cost.
Now our professional connections
define who we are:
Source: LinkedIn
The Online and Offline worlds are
converging through our devices
By bridging
the online and
offline worlds
semantic
search makes
everything we
do matter.
Resources
• <Google Semantic Search>
<http://goo.gl/wcL9fS>
• <Google+ Hangouts for Business>
http://goo.gl/AVWmEh
• http://davidamerland.com

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How semantic search drives trust and creates authority

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