1. 1.
28 Mundford St, North Beach WA 6020
MOBILE: 0425 280 005 EMAIL: david.gould@hotmail.com
DAVID GOULD
PERSONAL PROFILE
I am people orientated and thrive on providing service of the highest quality.
Communicating with others is one of my greatest strengths, and I enjoy interaction with a
variety of people in a dynamic environment. I genuinely enjoy the challenge of achieving
required outcomes within my personal framework of honesty and professionalism.
In all I do, I display integrity, tenacity, professionalism, and a positive attitude.
DEMONSTRATED SKILLS & ABILITIES
 Mechanical and technical experience in the automotive industry.
 Provide support, advice, and on-the-job training to peers when required.
 Capable of working unsupervised on assignments and as a team member.
 Immaculately presented and conduct myself in a professional manner.
 Experience in handling difficult clientele and customer complaints.
 Identify and understand the needs of current and potential customers, to develop long
term customer relationships.
 Honest, reliable and sensitive to customer’s needs.
 Maintain a positive work environment.
 Resolve problems and accomplish organisational goals.
 As a team member, share responsibility for team performance and accountabilities.
 Competent at problem solving and applying solutions.
 Goal setting and planning.
 Communicate easily with people, able to give and receive feedback.
 Treat people with respect and sensitivity.
 Motivating and encouraging others.
 Excellent interpersonal skills.
 Experienced in working with people from different backgrounds, both culturally and
socially.
 Possess a mature and responsible approach.
 Communicate well verbally and in written form.

2. CURRICULUM VITAE: David J. GOULD
2.
EDUCATION AND TRAINING
2015
BGC - Inducted
Koolyanobbing, WA.
2015
Truck Drivers Licence
HR-A – Licence to Operate Heavy Rigid A
2015
Perth Training Centre
(LF)- Licence to Operate Forklift Truck
2015
Perth Training Centre
(WP) – Elevated Work Platform (Boom Type)
2015
Perth Training Centre
(DG & RB) – Licence to Perform Dogging and Basic Rigging
(RA) – Licence to Perform Advanced Rigging (incl. RI)
2015
SRA – Safety & Rescue Australia
Unit: MSAPMPER200C – Hot Work Level 2 & 3
2015
SRA – Safety & Rescue Australia
Unit: MSAPMOHS217A – Gas Testing (Gas Test Atmospheres)

3. CURRICULUM VITAE: David J. GOULD
3.
EDUCATION AND TRAINING
2015
Rio Tinto – Iron Ore Inducted
Cape Lambert, WA.
Hope Down 4, WA.
Hope Down 1, WA.
Pannawonica, WA
Nammuldi, WA
– Iron Ore Essentials
– Lock holder
2015
BHP – Billiton Iron Ore Inducted
Jimblebar, WA.
Whaleback, WA.
2014
Perth Training Centre
Enter and Work in Confined Spaces Ticket
2014
Perth Training Centre
Work Safely at Heights Ticket
2014
FMG – Fortescue Iron Ore Inducted
Cloudbreak, WA.
Christmas Creek, WA.
Andersons Point (Port Hedland), WA.
2011
Blue Dog Training
CIC - Construction Induction Safety Certificate (White Card)

4. CURRICULUM VITAE: David J. GOULD
4.
EDUCATION AND TRAINING
2005
SGIO Insurance, West Perth
Certificate III in Financial Services
1998
Computer Power Training Institute
Certificate III in Business Computing
1994 - 1996
Tabor Bible College, Bayswater
Associate Diploma in Charismatic Ministry
1994
Scarborough Skillshare – Introduction to Office Skills
Office skills
1986
Carine Technical College
Pre-Apprentice Course in Panel Beating/Motor Mechanics
1985
Brookton District High
Completed Year 10 – Achievement Certificate

5. CURRICULUM VITAE: David J. GOULD
5.
EMPLOYMENT DETAILS
June 2015 to current MINPROVISE PTY LTD
Shut down, Maintenance operations and Trades Assistant
Duties:
 TA – Trades Assistant, assisting boilermaker and
electrician.
 Upgrade electrical cabling and systems on conveyors.
 Assist boilermaker, modify conveyor chute linings.
 Replace conveyor rollers.
 Remove and replace 5 tonne conveyor rollers.
 Rigging & Dogging.
 Cut and remove part of chute and replace.
 Assist boilermaker mount electrical power box using
EWP.
 Working from heights and confined spaces in a safe
manner.
June 2015 to current HEYS SITE SERVICES PTY LTD
Shut down, Maintenance operations and Trades Assistant
Duties:
 TA – Trades Assistant, assisting boilermaker and
electrician.
 Upgrade electrical cabling and systems on conveyors.
 Assist boilermaker, modify conveyor chute linings.
 Replace conveyor rollers.
 Remove and replace 5 tonne conveyor rollers.
 Rigging & Dogging.
 Cut and remove part of chute and replace.
 Assist boilermaker mount electrical power box using
EWP.
 Working from heights and confined spaces in a safe
manner.

6. CURRICULUM VITAE: David J. GOULD
6.
EMPLOYMENT DETAILS
Dec 2014 to current MULTOTEC PTY LTD
Shut down operations
Duties:
 Upgrade panel screens and railing for mining screen
processors.
 Co-ordinate lifts, dogging and rigging.
 Manually handle and transport panel screens
throughout OPF (Ore Processing Facility).
 Grinding huck bolts and replace.
 Replace spray bars with new seals.
 Monitor crew as a stand by person and or any
potential hazards as fire watch.
 Working from heights and confined spaces in a safe
manner.
 Rigging & Dogging.
Jan 2004 – Dec 2014 SGIO INSURANCE – CUSTOMER CALL CENTRE
Customer Service Consultant
Duties:
 Inbound call centre with strong customer service
and sales focus.
 Provide assistance and advice to customer’s day to
day insurance needs.
 Consistently meet and exceed key performance
indicators.
 Handle customer complaints and update records.
Feb 2003 – Jan 2004 BANKWEST – CUSTOMER CALL CENTRE
Customer Service Consultant
Duties:
 Inbound call centre with strong customer service
focus.
 Provide assistance and advice to customer’s day to
day banking and provide appropriate financial
solutions.
 Consistently meet and exceed key performance
indicators.

7. CURRICULUM VITAE: David J. GOULD
7.
EMPLOYMENT DETAILS
1999 Oct – Feb 2003 TELSTRA – PABX ORDER’S & INVOICING
Customer Service & Consultant/Data Processor
Duties:
 Provide consultancy advice and solutions to
customer’s telecommunications requirements.
 Develop and maintain customer relationships.
 Update records.
 Handle customer complaints.
 Provide advice which satisfies the customer’s
requirements.
1999 Mar - Oct SKILL TECH CONSULTING PTY LTD
Gas Meter Reader
Duties:
 Accurately and efficiently perform gauge readings.
 Be the public face of an essential utility.
1997 - 1998 ACCENT ART GALLERY & FRAMING
Customer Service Officer
Duties:
 Manage visual displays.
 Customer care.
1997 Feb - July TELSTRA – WHITE PAGES DIRECTORY LISTINGS
Customer Consultant/Data Processor
Duties:
 Provide consultancy advice and solutions to
customer’s telecommunications directory
requirements.
 Update records.
 Handle difficult clientele and customer complaints.
 Provide strategies which satisfy the customer’s
requirements.

8. CURRICULUM VITAE: David J. GOULD
8.
EMPLOYMENT DETAILS
1991 - 1993 WILLIAMSON’S MOTOR HOUSE
Mechanical Trades Assistant
Duties:
 Assist tradesman on mechanical repairs.
 Service and mechanical repairs of customer’s motor
vehicles.
1990 - 1991 RILCO PROCESS HEAT
Factory Hand (Labourer)
Duties:
 Chemical pouring and moulding polyurethane for
gas pipe lines.
1990 - 1990 TRIAD MINERALS
Mineral Processor
Duties:
 Processing exploration samples, in preparation for
analysis.
1989 - 1990 JR’s AUTO & TYRE SERVICE (Solo Petro)
Apprenticeship in Motor Mechanics
(Transferred from Hardey Road Repairs)
1988 - 1989 HARDEY ROAD REPAIRS (Omex Petro)
Commenced Apprenticeship in Motor Mechanics
Duties:
 Service and mechanical repairs of motor vehicles.
 Assist tradesman on mechanical repairs.
 Customer service, bookings and maintain accounts.
 Serving customer’s on fuel pumps.
 Tyre repairs.
 Monitor and maintain the fuel tank levels of the
service station.

9. CURRICULUM VITAE: David J. GOULD
9.
EMPLOYMENT DETAILS
1986 - 1988 COLIN’S SMASH REPAIRS
Commenced Apprenticeship in Panel Beating
Duties:
 Body and panel repairs to damaged vehicles.
 Maintain a clean working environment (workshop).
 Assist the tradesmen.

10. CURRICULUM VITAE: David J. GOULD
10.
REFEREES
Business
Gary Malloch Jeff England
Multotec Pty Ltd Multotec Pty Ltd
Site Supervisor Site Supervisor
41 Competition Way, 41 Competition Way,
Wangara WA 6065 Wangara WA 6065
Telephone: (08) 9406 3500 Telephone: (08) 9406 3500
Mobile: 0488 041 578 Mobile: 0407 545 466
Joel Vickers Marlon Lockyear
Site Supervisor Heys Site Services Pty Ltd
Minprovise Pty Ltd Shop 4, 59 Kinross Dr,
88 Welshpool Rd, Kinross WA 6028
Welshpool WA 6106 Telephone: (08) 9305 5006
Telephone: (08) 9359 6800
Mobile: 0408 550 407
Sascha Dickson Fiona Counsel
SGIO Insurance SGIO Insurance
Team Manager Team Manager
Level 1, 46 Colin St, Level 1, 46 Colin St,
West Perth WA 6005 West Perth WA 6005
Mobile: 0401 036 369 Mobile: 0404 475 658
Character
Tyler Henderson Michelle D’Costa
3 Wooramel St, 46 Lakeshore Close,
Heathridge WA 6027 Ballajura WA 6066
Mobile: 0439 859 111 Mobile: 0413 768 616
John Towie
Independent Diamond Laboratories
Unit 2/50 Westchester Rd,
Malaga WA 6069
Telephone: (08) 9249 9188
REFERENCES
Available upon request.