David Graham Whittle has over 25 years of experience in commercial vehicle repair and fleet maintenance. He currently works as a Fleet Maintenance Coordinator, where he authorizes repairs, maintains documentation, and works to minimize vehicle downtime. He also has experience estimating vehicle damage and managing insurance claims. His skills include problem solving, communication, and ensuring work is completed to schedule and budget.

1. DAVID GRAHAM WHITTLE
23 Beechmoore, Moore,
Warrington, Cheshire.
WA4 6UE.
Telephone. Mobile 07835188565
Telephone. Home. 01925 740678
PROFILE
I am currently a Fleet Maintenance Co-ordinator with responsibility to authorise and control all trailer/vehicles
expenditure and maintain documentation in line with legislative requirements, requiring communication with
customers and external service providers to deliver scheduled and non-scheduled trailer/vehicle repairs and to
work with suppliers to minimise breakdown response times by utilising all available resources and deliver
scheduled maintenance in line with the fixed maintenance plan.
I am also an experienced accident damage estimator, with 4 years experience of vehicle insurance
assessment and body repair having Glassmatix and Audatex accreditation, familiar with current vehicle model
technology. I am also an experienced workshop and production line supervisor, being a qualified specialist
commercial vehicle assessor and repairer with 25 years experience of a wide range of vehicles including
specialist and fire appliances. Flexible and motivated, part coded welder, taking pride in delivering a high
quality chassis and body work build and repair service, fabricating purpose made one off components as and
when needed. I am able to work confidently alone, within a team, and to liaise with management and
customers alike, often to tight deadlines.
KEY SKILLS
• Utilisation of all network resources to deliver the most cost effective breakdown and repair service which
meets the businesses agreed customer service level agreements
• Clear and concise reporting on a daily basis to management on job progress and outstanding work.
• Liaison with network / non-network repairers, customers and internal management for cost control
purposes.
• Problem identification and resolution skills
• Pre-delivery vehicle inspection and quality control checks on tractor units, trailers, coaches and buses to
confirm customer specification and satisfy DVLA legal requirements.
• Ensured that VOR were inspected, repaired and returned to service in a timely manner to minimise
disruption of day to day operations.
• Computer Literate in Microsoft and Industry Standard Tools
• Time management skills
• Experienced in assessing damage and repair estimates to all types of motor vehicles relating to motor
insurance claims.
• Experienced in repair cost negotiation with approved and non-approved repairers
• On and off-site commercial accident damage estimation record taking and costing using standard times
and labour rates. Thereafter assessing work undertaken to manage damage costs. Experience gained over
many years of carrying out this kind of work.
• Liaison with external suppliers to rectify identified defects.
• Time management of end to end insurance claim process
• Drive, initiative and positive attitude.
• Check of chassis alignment and re-jig as necessary
• Production Line Management
• Shift supervisor responsibilities, management of on-site job-card records to ensure compliance with Volvo
standards and procedures.
• Responsible for NVQ level training of apprentices.
• Coded welder. Gas, electric arc and Mig
• Extensive full cab change knowledge and experience
• Daily on-site yard and workshop risk assessment, record taking of damage, defects and risk identified and
reporting to management.
• Off-site liaison with customers prior to undertaking off-site warranty work.
• Customer liaison to assist in problem causation and resolution.
• Liaised with customers to acquire appropriate documentation to enable return of vehicle to owner.
• Use of initiative in fabrication of one off custom made components.

2. Cartwright Trailers October 2014 - Present
FLEET MAINTENANCE CO-ORDINATOR
Main Responsibilities and Objectives
• Effectively manage and authorisation of all costs associated with vehicle scheduled and non-scheduled repairs.
• Utilise all network resources to deliver the most cost effective breakdown and repair service which meets the
businesses agreed customer service level agreements.
• Utilising Cartwright Fleet services in house fleet systems ensure all work is documented and controlled in a
professional and accurate manner.
• Ensure all recharges are identified and managed.
• Liaise with external contractors / government agency’s to ensure full O Licence compliance.
• Manage recharge process effectively
• Highlight any compliance or service failure issues to the Maintenance Control Team Leader.
• Maintain a good professional working relationship within the network service providers and continually monitor VOR’s
and vehicle downtime of all fleet assets to ensure such downtime is kept to a minimum
Inchcape Mercedes Benz UK Ltd
FLEET VEHICLE CO-ORDINATOR Mar 2014 – Oct 2014
Main Responsibilities and Objectives
• Management of DVLA related vehicle pre-receipt administration
• Management of vehicle receipt and inspection upon on-site delivery to meet Service Level Requirements
• Management of all pre Customer Delivery requirements
• Customer Interface at Vehicle handover/delivery with detailed vehicle control instruction.
Eddie Stobart Ltd June 2013 – Mar 2014
FLEET MAINTENANCE CO-ORDINATOR
Main Responsibilities and Objectives:
• Part of a team dedicated to cost control and customer service.
• To determine required response level to breakdown calls and reported defects
• To ensure that suppliers work efficiently and cost effectively.
• Take case ownership of individual incidents liaising with Accident Management Company and Operations Teams.
• To ensure that suppliers comply with service level agreements, company operating procedures and ISO requirements.
• To ensure that associated company maintenance records are retained to highest level to ensure compliance whether
legislative or company procedures.
• To update Transform system with breakdowns, defects and purchase orders
• Cover holidays for opposite shift.
• Keep up to date with news items and process updates as detailed on the ESL Intranet system.
• Internal Interfaces - Liaise with Fleet Managers, Operations, Drivers and other ESL staff
• External Interfaces - Contract Hauliers, Accident Management Companies, Fleet Maintainers and Driver Agencies
CIS General Insurance 2009 - 2013
INSURANCE ASSESSOR
Main Responsibilities and Objectives:
• Part of a team dedicated to cost control and customer service.
• Communicating with network and non network vehicle repairers, managing repair costs and customer service.
• Assessing damage to vehicles, using the latest estimating technology, receiving assessments, images, identifying
methods and agreeing costs
• Using a variety of information and research, responsible for contacting customers to discuss and agree vehicle
valuations
• Working with appropriate systems to track claims throughout the technical process and minimising the claims life cycle.
• Using management information from business partners such as Glassmatix and Audatex to monitor vehicle repair and
value trends.
• Utilising repair over replacement, plastic repairs and innovative techniques, management of repair costs and CFS
initiatives.

3. • Providing specialist technical advice to claims and customers.
Thomas Hardie Commercials - Wigan 1997 – 2009
BODYSHOP SUPERVISOR and COMMERCIAL VEHICLE REPAIRER
Responsible for management of staff and the repair of crash damaged vehicles within the workshop, mostly Volvo as this
is a franchised Volvo dealer, but also coaches and buses as main agents for the repair of Wrights buses and for Shearings
coaches.
• Chassis and bodywork repair
• Full cab changes
• Truck delivery and collection
• Off-site direct liaison with customers prior to undertaking warranty work.
• Training of body shop apprentices
S&W Commercials of Atherton
COMMERCIAL VEHICLE REPAIRER 1996 - 1997
Responsible for repair of large heavy commercial vehicles to light vans and a range of military vehicles.
• Repair of a range of heavy to light vehicles
• Military vehicle repairs, landrovers and bedford trucks, and sankey trailers
• Use of cab pulling jigs
• Small on-spec repairs
ALPLA of Golborne – (Plastics Moulding specialist)
PLYSU of Woburn Sands / Littleborough, Rochdale– (Plastics Moulding specialist) 1992 - 1994
MACHINE SETTER
Responsible for the setting up of large multi-cavity blow moulding machinery producing a variety of plastic containers.
• Machine setting
• Mould removal
• Colour changes
• Undertaking quality control checks
Aston Martin Lagonda of Newport Pagnall 1989 - 1992
GLASS FIBRE LAMINATOR / MOULD MAKER
Responsible for the production of glass fibre parts for Aston Martin cars
• Production and fitting of glass fibre parts to a range of AM cars
• Main mould maker in workshop
• Worked closely with development team regarding the design of parts for Aston Martin Vantage and DB7
COCA COLA Schweppes of Milton Keynes 1986 - 1989
PRODUCTION SUPERVISOR
Production Supervisor of high speed canning equipment.
• Production Manager for canning site.
• Allocation of work on main line
• Administration and Quality Control
• Production control reporting
Henlock of Johannesburg, South Africa 1983 - 1985
COMMERCIAL BODYSHOP FOREMAN
Responsible for the repair of a variety of heavy and light commercial vehicles including, MACK, OSHKOSH, FORD and
SCANIA.

4. • Management of 15 bodyshop staff
• Generation of quotations for repairs
• Responsible for the repair and servicing of commercial and light vehicles, heavy plant and diesel powered generators
generally off-site using a mobile workshop normally in the Northern Transvaal region.
Warrington Commercial Vehicles of Haydock 1977 - 1982
APPRENTICE / QUALIFIED COMMERCIAL VEHICLE BODY REPAIRER
Responsible for the repair of a variety of heavy and light commercial vehicles.
• Removal and re-fitting of cabs
• Tipping gear fitment
• Pre-delivery inspections
• Production of glass fibre parts used in truck repairs
PROFESSIONAL QUALIFICATIONS
Institute of Automotive Engineering Assessors – Section 2,3 and 4 passed (working towards full
IAEA membership)
Audatex Accreditation
Glassmatix Accredited
City and Guilds of London Institute - Parts 1 & 2 Vehicle body build and repair
EDUCATION
Cansfield High School 1971 – 1976
7 CSEs:
English Maths History
Geography Community Studies Science
Technical Drawing
TRAINING
North Western Advisory Council for Further Education – Parts 1 & 2 Vehicle body build and repair
Catagory C (LGV Class 2) driving licence.catagory D (restricted PSV licence)
PERSONAL
Date of Birth: 30 May 1960
Nationality: British
INTERESTS
Motorcycling, cycling; fell walking, cooking