1. Dawn Wickman
925-216-1377
Danville, CA 94526 Email: wickmanfamily4@gmail.com
LinkedIn: linkedin.com/in/dawn-wickman-8a340257
SUMMARY
Relocation Consultant with extensive experience working with a Worldwide Relocation
Company. Expert in relocation consulting for international employees. Proven abilities in
customer service with 100% Premier Service survey scores. Excellent verbal and written
communication skills, affective leadership, organizational and time management skills, and
strong work ethic.
Specialized in the following:
 Proficient in Microsoft Office  Various Database Management Systems
 Excellent Sense of Team Morale  Client Focused with strong relationship building
PROFESSIONAL EXPERIENCE
Brookfield GRS, San Ramon, CA 2006-Present
Relocation Consultant
Consulted with Fortune 100 Company (#19 in 2015) International employees for relocations into
the US, Canada, & Latin America. Coordinate Meet and Greet sessions with assignees when
they arrived for their preview house hunting trip or final travel into the bay area. Handled one-
on-one consultations with the assignees to review their relocation package prior to their arrival.
• Maintain services, booking travel, temporary living arrangements, transportation, and
household goods shipment.
• Successfully maintain professional files for the duration of temporary assignments. Including
ongoing payments for rent, transportation allowances, per diems, education allowances,
goods & services payments and expense payments.
• Strong problem solving and critical thinking skills.
• Outstanding customer service skills with 100% premier service scores for 2013, 2014 & 2015.
• Assisted and trained other consultants when needed.
Placer Title, Danville, CA 2003-2006
Escrow Assistant
Completed in a timely manner, entire escrow process from start to finish. Initiated new escrow
orders, ordered property profiles, drew loan documents,and audited and maintained all escrow
files. Reviewed the close of escrow instructions with the sellers and/or buyers.
Real Estate Companies, Danville, CA 1987-2003
Contempo Realty/Century 21, Grubb & Ellis/Fox Carskadon, Pacific Union, UCB Realtors
Real Estate Administration Manager
Managed day to day operations of a fast-paced real estate office. Performed exceptional service
to 50+ real estate agents, and maintained, tracked and delivered real estate agents’
commissions in a timely manner. Prepared property marketing materials, managed a small staff
of employees, and prepared financial reports for the Operations Manager weekly.

2. Dawn Wickman 925-216-1377 Page Two
EDUCATION
Graduated from San Ramon Valley High School
Danville, CA
Attended Diablo Valley College
Pleasant Hill, CA
PROFESSIONAL DEVELOPMENT & CERTIFICATIONS
Code of Business Conduct and Ethics Certificate
Performance Management Training
Security Awareness Training/Certificate
Privacy of Personal Information Training/Certificate
International Mobility Training
Bribery Act Training/Certificate
TECHNICAL SKILLS
Microsoft Office 2010, Outlook 2010, IGP-Service Engine