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bpost ran a solid consumer survey ,[object Object],Sample Data Collection ,[object Object],[object Object],[object Object],[object Object],Target
Agenda ,[object Object],[object Object]
Mail Moment remains important for Belgian consumers 20% 16% 54% 10% Everyday 6 times /week 5 times /week Less than 5 times/week 90% check the letterbox at least 5 times a week Source :  Market Probe 58% 13% 15% 58% receive mail everyday Everyday 4 times /week 3 times /week 2 times /week Once /week Less than once/week Source :  Market Probe
Belgian consumers still consider the Mail Moment as a privileged moment Enjoy looking through their mail Always curious what’s in their mail Hurry to empty the letter box Source :  Power of DM Study (MAS) 2005 ; Market Probe (2010) 2005 2010
Having Internet access doesn’t impact the Mail Moment experience Enjoy looking through their mail Always curious what’s in their mail Hurry to empty the letter box Source :  Market Probe (2010) All Internet users only
Agenda ,[object Object],[object Object]
Addressed DM remains the preferred advertising medium Source :  Market Probe 2010  “ Overall, which media do you like the most for advertising messages?” In het algemeen, via welk medium ontvangt u het liefst reclame ? De manière générale, sur quel média préférez-vous la publicité ?
And consumers like receiving ads through letterbox channel Source :  Market Probe 2010  “ I like receiving advertising via this medium” Ik ontvang graag reclame via dit medium J’aime recevoir de la publicité via ce canal
The information received through the letterbox is the most convincing Useful Information Credible information Trustworthy information Addressed DM TV Press E-mail Social Networks Radio Source :  Market Probe “ Advertising through this medium provides me with...” Unaddressed DM La publicité via ce média me fournit de l’information crédible -  Reclame via dit medium geeft me geloofwaardige informatie La publicité via ce média m’offre des informations utiles -  Reclame via dit medium geeft me nuttige informatie Je fais confiance à la publicité reçue au travers de ce média -  Ik heb vertrouwen in de reclame die ik krijg via dit medium
and DM is scoring better than other media on response-related dimensions J’aime recevoir de la publicité via ce canal  -  Ik ontvang graag reclame via dit medium   La publicité via ce média m’irrite souvent -  Reclame via dit medium irriteert me vaak   La publicité via ce média m’incite à réagir -  Reclame via dit medium spoort me om dan te reageren   La publicité via ce média retient souvent mon attention -  Reclame via dit medium houdt vaak mijn aandacht vast   Source :  Market Probe
but is still perceived as non green Advertising via this medium cares about environment ‘ Reading a newspaper can consume 20% less carbon than viewing news online.’ Swedish Royal Institute for Technology Source :  Market Probe ‘  The paper industry is a relatively small user of wood. Of the wood extracted from the world’s forests, 53% is used for energy production, 28% is used by sawmills and only around11% is used directly by the paper industry.’ FAO Statistics 2007 ‘  In Europe, forests are growing and now cover 44% of the land area. 98% of all European forests are covered by a management plan or equivalents.’ MCPFE, Europe’s Forests 2007

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Return on appreciation p8 nl cover

  • 1.  
  • 2.
  • 3.
  • 4. Mail Moment remains important for Belgian consumers 20% 16% 54% 10% Everyday 6 times /week 5 times /week Less than 5 times/week 90% check the letterbox at least 5 times a week Source : Market Probe 58% 13% 15% 58% receive mail everyday Everyday 4 times /week 3 times /week 2 times /week Once /week Less than once/week Source : Market Probe
  • 5. Belgian consumers still consider the Mail Moment as a privileged moment Enjoy looking through their mail Always curious what’s in their mail Hurry to empty the letter box Source : Power of DM Study (MAS) 2005 ; Market Probe (2010) 2005 2010
  • 6. Having Internet access doesn’t impact the Mail Moment experience Enjoy looking through their mail Always curious what’s in their mail Hurry to empty the letter box Source : Market Probe (2010) All Internet users only
  • 7.
  • 8. Addressed DM remains the preferred advertising medium Source : Market Probe 2010 “ Overall, which media do you like the most for advertising messages?” In het algemeen, via welk medium ontvangt u het liefst reclame ? De manière générale, sur quel média préférez-vous la publicité ?
  • 9. And consumers like receiving ads through letterbox channel Source : Market Probe 2010 “ I like receiving advertising via this medium” Ik ontvang graag reclame via dit medium J’aime recevoir de la publicité via ce canal
  • 10. The information received through the letterbox is the most convincing Useful Information Credible information Trustworthy information Addressed DM TV Press E-mail Social Networks Radio Source : Market Probe “ Advertising through this medium provides me with...” Unaddressed DM La publicité via ce média me fournit de l’information crédible - Reclame via dit medium geeft me geloofwaardige informatie La publicité via ce média m’offre des informations utiles - Reclame via dit medium geeft me nuttige informatie Je fais confiance à la publicité reçue au travers de ce média - Ik heb vertrouwen in de reclame die ik krijg via dit medium
  • 11. and DM is scoring better than other media on response-related dimensions J’aime recevoir de la publicité via ce canal - Ik ontvang graag reclame via dit medium La publicité via ce média m’irrite souvent - Reclame via dit medium irriteert me vaak La publicité via ce média m’incite à réagir - Reclame via dit medium spoort me om dan te reageren La publicité via ce média retient souvent mon attention - Reclame via dit medium houdt vaak mijn aandacht vast Source : Market Probe
  • 12. but is still perceived as non green Advertising via this medium cares about environment ‘ Reading a newspaper can consume 20% less carbon than viewing news online.’ Swedish Royal Institute for Technology Source : Market Probe ‘ The paper industry is a relatively small user of wood. Of the wood extracted from the world’s forests, 53% is used for energy production, 28% is used by sawmills and only around11% is used directly by the paper industry.’ FAO Statistics 2007 ‘ In Europe, forests are growing and now cover 44% of the land area. 98% of all European forests are covered by a management plan or equivalents.’ MCPFE, Europe’s Forests 2007