1. Debra Thornton
1013 Valley Stream Dr.
Wheeling, Illinois 60090
DThorn1013@outlook.com
847 215 8921
PROFESSIONAL EXPERIENCE
SIEMENS INDUSTRY INC, Mount Prospect, Illinois
Fortune 500 Company
Credit and Collections Analyst 2 2/2015-7/2015
nd resolution accounts reducing past due items from 2013-2014
UNITED STATIONERS, Deerfield, Illinois
Fortune 500 Company
Credit Analyst (contract covering leave) 2014
lyze credit reports in order to implement various credit limits.
ed over limit accounts by25% in 8 weeks.
month and 49% in third month.
GRAINGER INC, Niles, Illinois
Fortune 500 Company
Collections Coordinator 1981-12/31/2013
-house collection agency transitioning out; was able to back fill the position of clearing up all
the aged accounts and establish contact with the new accounts.
been adopted department wide
and business partnering projects.
reach out to the correct service representatives to assist needs.
processes to meet or exceed goals when the clearing time of the checks changed from 30 days to less
than 4 days.
Accounts Receivable Coordinator (2008-2013)
- long system generated problem, reducing previously required employee hours to
manually identify and correct dozens of entry errors daily, this was done by integrating system changes
to verify dollar amounts before completing transactions.
goals.
2. Credit Services Specialist (1995-2008)
Received a goal achievement from management for mapping, implementing and continually improving
on the Refund, Wire Transfer, Tax Credit and Unidentified Payment processes.
use today.
payments.
- wide understanding of needed business partner participation
were being met. Resulted in an accounts receivable change. Spread sheets were added to facilitate a
quicker shipping response to our export customers.
SOFTWARE EXPERIENCE:
SAP, Get Paid, Microsoft Excel, Turbo Sales, Timberline and Quick Books operating systems.
EDUCATION:
WILBUR WRIGHT COLLEGE, Chicago, IL
ASS, Accounting and General Business
h, Creative Writing, Accounting,
Business Law and Marketing.
training, CPR, excel, ethics training, talent management, performance drivers training, performance
management training and continuous improvement training