6. 2. Expatriation and neuro-communication
1. Introduction: what is neuro-communication?
3. Conclusion: HR and neuro-communication
Gwen DELFORGE, 2013
7. Expatriation and neuro communication
Families issues tend to become HR issues
2/3 of expatriates accompanied with spouse, children or both (Cartus 2007)
available estimated costs can go up to 1 million $ per failure + indirect costs
(Atkins and Grant 2006)
90% of expatriates state “the success or failure of International Assignments is
directly related to the happiness of the spouse” (McNulty 2005)
Gwen DELFORGE, 2013
8. Expatriation and neuro communication
What is needed?
take care of the assignee
+
family
lower the financial risks
What can be done?
relocation individual program
relocation emotional monitoring
Gwen DELFORGE, 2013
9. Expatriation and neuro communication
Family Integration Protocol (F.I.P.) = HR tool
Online questionnaire Counseling HR for families interview
Gwen DELFORGE, 2013
10. Expatriation and neuro communication
F.I.P.: Part 1 “Online questionnaire”
15 to 20 mn
5 age groups
1. individual relocation profile
2. personal relocation plan
3. relocation advice
4. risk assessment
Gwen DELFORGE, 2013
11. Expatriation and neuro communication
F.I.P.: Part 2 “Counseling HR for families interview”
1. relocation plan’s presentation
2. emotional reactions’ management keys
3. follow up management
Gwen DELFORGE, 2013
12. 2. Expatriation and neuro-communication
1. Introduction: what is neuro-communication?
3. Conclusion: HR and neuro-communication
Gwen DELFORGE, 2013
14. Conclusion
Neuro communication and relocation:
organizing the personal integration
opening the communication channel
easy to use
Gwen DELFORGE, 2013
