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social media bootcamp


Demetrio P. Maguigad & Marissa Wasseluk
Community Media Workshop
312-369-6400
demetrio@newstips.org
Follow on Twitter @dmaguigad & @npcommunicator
http://www.communitymediaworkshop.org
Goals for today
• Develop a plan – identify audiences, objectives, strategies,
  tactics and measurement.
• Become better equipped at doing online research to keep up
  with the trends.
social media
    plan
how do you fix a broken sink?
4 basic online
communications goals
•   to inform audiences
•   to educate audiences
•   to persuade audiences
•   to entertain audiences
Social Media Planning
• audience: what are they ready for? where are they?
  what level of engagement are they at?
• objectives: what do you want to do to achieve your
  goals? what will be accomplished?
• strategies: what is your approach? what is the
  process?
• technology, tools & tactics: what are the best tools
  to help you get there?
• outcomes & analysis: what will be measured? what
  are the indicators of change or success?
Social Media Planning: People
• Develop an analysis of targeted audiences.
• Identify audience use of technology.
• Develop engagement decisions based on
  analysis and impact level to define your
  objectives.
Social Media Planning: Objectives
• Establish your objectives & goals.
• Identify what it is you want to do (to conduct
  research, to create market buzz, inform and
  sell products, provide support to customers,
  develop and improve products and services)
Social Media Planning:
                 Strategies
• Identify the process (listening for research,
  conversing to create market buzz, rally key fans,
  nurture a community, include customers to
  improve products)
• Identify what it is you want to change if you are
  successful with your objectives--impact.
• Identify how you will measure these changes.
• Learn to adapt to changes in the process.
Social Media Planning: Technology
               &Tactics
• Identify the tools needed to communicate,
  engage and measure your success.
• Identify how the tools will be used.
Key Strategies:                                                   Nurturing
  Investing Tools & Time                                            A Community:
                                                                    Building authority

                                                     Sustainability strategy: Allowing
                                                     supporters to help each other

                                  Energizing Supporters strategy: Rallying key
                                  supporters towards an action or cause
                                                                                         tools
                  Conversing & Buzz strategy: Building relationships by
                  creating and participating in conversations--direct
                  engagement

Listening & Monitoring strategy:
Collecting info and insights through conversations

                                    time
Social Media Planning:
           Outcomes & Analysis
• Lastly, collect data, information & insights.
• Analyze and measure them against your
  objectives, goals & impact.
• Adapt or accept changes.
SEO (search engine optimization)
                  strategies
•   Content: Consistent and often
•   Links: Relative content and networks
•   Keywords: Add tags, keywords and metadata
•   Organized: Clean architecture
•   References and views: Be transparent
Q+A
discussion
social media bootcamp


Demetrio P. Maguigad & Marissa Wasseluk
Community Media Workshop
312-369-6400
demetrio@newstips.org
Follow on Twitter @dmaguigad & @npcommunicator
http://www.communitymediaworkshop.org

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Social Media Bootcamp - Session 2

  • 1. social media bootcamp Demetrio P. Maguigad & Marissa Wasseluk Community Media Workshop 312-369-6400 demetrio@newstips.org Follow on Twitter @dmaguigad & @npcommunicator http://www.communitymediaworkshop.org
  • 2. Goals for today • Develop a plan – identify audiences, objectives, strategies, tactics and measurement. • Become better equipped at doing online research to keep up with the trends.
  • 4. how do you fix a broken sink?
  • 5.
  • 6. 4 basic online communications goals • to inform audiences • to educate audiences • to persuade audiences • to entertain audiences
  • 7. Social Media Planning • audience: what are they ready for? where are they? what level of engagement are they at? • objectives: what do you want to do to achieve your goals? what will be accomplished? • strategies: what is your approach? what is the process? • technology, tools & tactics: what are the best tools to help you get there? • outcomes & analysis: what will be measured? what are the indicators of change or success?
  • 8. Social Media Planning: People • Develop an analysis of targeted audiences. • Identify audience use of technology. • Develop engagement decisions based on analysis and impact level to define your objectives.
  • 9. Social Media Planning: Objectives • Establish your objectives & goals. • Identify what it is you want to do (to conduct research, to create market buzz, inform and sell products, provide support to customers, develop and improve products and services)
  • 10. Social Media Planning: Strategies • Identify the process (listening for research, conversing to create market buzz, rally key fans, nurture a community, include customers to improve products) • Identify what it is you want to change if you are successful with your objectives--impact. • Identify how you will measure these changes. • Learn to adapt to changes in the process.
  • 11. Social Media Planning: Technology &Tactics • Identify the tools needed to communicate, engage and measure your success. • Identify how the tools will be used.
  • 12. Key Strategies: Nurturing Investing Tools & Time A Community: Building authority Sustainability strategy: Allowing supporters to help each other Energizing Supporters strategy: Rallying key supporters towards an action or cause tools Conversing & Buzz strategy: Building relationships by creating and participating in conversations--direct engagement Listening & Monitoring strategy: Collecting info and insights through conversations time
  • 13. Social Media Planning: Outcomes & Analysis • Lastly, collect data, information & insights. • Analyze and measure them against your objectives, goals & impact. • Adapt or accept changes.
  • 14. SEO (search engine optimization) strategies • Content: Consistent and often • Links: Relative content and networks • Keywords: Add tags, keywords and metadata • Organized: Clean architecture • References and views: Be transparent
  • 16. social media bootcamp Demetrio P. Maguigad & Marissa Wasseluk Community Media Workshop 312-369-6400 demetrio@newstips.org Follow on Twitter @dmaguigad & @npcommunicator http://www.communitymediaworkshop.org

Editor's Notes

  1. Introduction Demetrio Maguigad
  2. Identify the problem first, develop a plan and then acquire the appropriate tools
  3. Don’t go to the hardware store first – ending up spending unnecessary time acquiring the wrong or inefficient tools
  4. Strategies & tactics encompass the learning and use of tools and providing the time to reach the goals.
  5. Introduction Demetrio Maguigad