1. Right from the start TM
Change Your Supply Chain to
Reap Its Huge Dormant Value!
2. Why Change?
PUSH has Collapsed and PULL Reigns
The 90’s
Wholesale
Habits
Volume Driven
E-Com
The Long
Tail
Wholesale down
Class A retailers sell
30% off-price
Average retailers sell
50-55% off-price
Value Problem
Survivors will
have fast, flexible
and reactive
supply chains
Wholesale > Retail
End of season sales
clearances
Small retail networks
Volume Era
Big-data retail
E-Com up to 10% of
market
Number of POs up,
units per PO down
SKU Explosion
“Facebook” commerce
takes off
New product every 8
weeks
Maturity of big-data
combined w/ digital
brick & mortar concept
New Competitors
3. Make your Supply Chain the Key Source of Value
Your Supply Chain has significant Value which can be uncovered with high ROI (100%-
500%) and low risk investments (Pull Attitude) where marketing and PR requires huge
investments with dubious ROI (Push Attitude)
Challenge
How can you turn your supply chain into a competitive advantage by delivering with
minimum inefficiencies (waste) the right product at the right time to your consumers
thus becoming more eco-friendly?
Solution
Improve labor and capital efficiency while decreasing lead-times and material costs
Key Benefits
• Increase the percentage of full price sales (current average below 50%)
• Increase sales, brand attractiveness and consumer loyalty by delivering new
collections with accelerated frequency (Class A companies: 6-12 / year)
• Reduce product costs by 10% or more by lowering waste and increasing efficiencies
• Improve quality and consumer satisfaction thus losing < 0.1% of sales due to the
“cost-of-poor-quality”
4. Use IMPACTIVA to Reap the Huge Dormant Value
within Your Supply Chain
Sustainable
leading-edge
supply chain
optimization
Quality
Assurance /
Quality
Control
Quality
Management
Systems
Process
Optimization
Our services allow you to
improve your ability to
design and deliver the
right product at the
right time to your
consumers with
minimum waste
5. QA/QC Impactiva does the fishing
QMS
Impactiva teaches the
factory how to fish
PO
Impactiva teaches the
factory how to be a
world-class fisherman
Use IMPACTIVA to Reap the Huge Dormant Value
within Your Supply Chain
6. How we Help our Clients Uncover Value
European Retailer
• +90% improvement in product quality within first season - maintained for
+7 years
North American Brand
• 20 day reduction in lead-time by optimizing material supply chain
• Product claims due to material quality dropped by 99%
Global Trading Company
• Decrease in factory quality chargebacks by +90% generating millions in savings
Asian Manufacturer
• 28% improvement in units produced per operator per day resulting in savings of
USD 300,000 / month
8. • Established in 2003 by:
- Jose R. Suarez: industry professional since 1991
with a Cornell University Operations Research and
Industrial Engineering B.S. and a Masters in
Engineering
- Stanley Motta: Panama’s most influential business
leader and Chairman of Motta International and the
Board of Copa Airlines (NYSE: CPA)
• +300 team members with offices in Dongguan (China),
Chennai (India), Taipei (Taiwan)
• Our professionals are uncovering Supply Chain Value
in more than 400 factories and material vendors in
Africa, Asia, Europe and South America
IMPACTIVA Fast Facts
Jose R. Suarez Stanley Motta
9. ETHICS
• Ethics is the foundation of our Company
• 6 processes exist to ensure our commitment to the highest level of
ethical behavior
• We are proud to be corruption free, setting the standard for ethics
in the inspection industry
INTEGRITY
• We speak with honesty, courage and care
• Philosophy of absolute transparency brings faster learning and
continuous improvement
• Our motto: “What we know our clients will always know”
Our Values
10. PURPOSE
To empower industry with innovative, sustainable, hands-on solutions
that add value to the Clients we serve
MISSION
To revolutionize the lifestyle* industry by delivering sustainable
leading-edge supply chain practices
* Footwear, leather goods, leather, apparel, fabric, outdoor gear, etc.
Our Purpose and Mission
12. 2003
• Company founded based on an industrial engineering
philosophy of quality assurance (versus quality
control) and producing Right from the start TM
• Leather QA service launched
2004
• Founder Jose R. Suarez moves to Dongguan, China
to ramp up operations in Asia
• Leather QA service commitment set at +98.0% of
leather problem-free
2005
• Offices are established in Dongguan (China) and
Chennai (India)
• Footwear QA service is launched with a service
commitment of +99.6% of pairs problem-free
2006
• Leather Goods QA service is launched
• Formal learning department is created
The Team at Your Service
Company History
2008
• A subsidiary in Europe is established
2009
• Apparel QA service is launched
2010
• Professional Advisory Board is established
• Corporate finance office is opened in Taiwan
2011
• Formal R&D Department is established
2013
• Supply Chain Engineering and Quality Management
services launched
2014
• Footwear QA Service achieves < 0.1% of client’s
wholesale revenue lost due to poor quality
13. • Veteran of the
purebred cattle
breeding business
• Helped to develop
the certified Angus
Beef Program
• Founder and
principal of
Premier Beef,
Premier Angus
and Premier Corp.
The Team at Your Service
Our Board of Advisors
Robert Bohlen Marc Castagnet John Naughton Roberto Saco Regis Vogel
• Founded SgT
Group, a quality
control and supply
chain outsourcing
provider to the
textile industry
• Pioneered the use
of pick and pack
logistic-distribution
warehouses in
Asia, Africa and
Eastern Europe
• Sr. VP Quality,
Health, Safety and
Environmental at
Keurig Green
Mountain
• Former global
leadership
positions at Dell
and Nokia in
operations, supply
chain, engineering
and quality
management
• Principal at Aporia
Advisors, a
business process
consulting firm
• Past President of
the American
Society for Quality
• Served as VP of
Quality and VP of
Strategic Planning
at the American
Express Company
• Sr. Director of
Development
Services and
Strategic Solutions
at University of
Michigan
• Served as CTO,
Chief Architect and
Head of Software
Development at
major global
organizations
14. Appendix - Process Optimization
Challenge
Design multiple supply chains to meet the dual consumer
demands of fast fashion and lower prices while eliminating waste
and thus becoming more eco-friendly
Solution
Re-engineer the speed, flexibility and resources required to
develop, commercialize and produce your products by doing
more with less
Key Benefits
• Increase sales, brand attractiveness and consumer loyalty by
delivering new collections with accelerated frequency versus
industry norm of 2 to 4 turns per year
• Reduce percentage of product that gets marked down from
industry average of 50% to 20%
• Reduce product costs by 10%, 15%....
• Improve consumer satisfaction by delivering 99.9% of sales
with perfect quality
Risks Addressed
• Low productivity
• Long lead-times
• Excess labor
• Excess work-in-
process inventory
• Excess floor space
• Delivery delays
15. Appendix - Quality Management Systems
Challenge
Increase your supply chain’s speed and decrease its costs by
ensuring that your Team, factories and material vendors assume
total ownership of quality from development through shipment
Solution
Build robust quality management systems and train your entire
supply chain to manage them with defined targets for
continuous improvement
Key Benefits
• Reduce product costs by nominating and controlling the
performance of 100% of your material vendors
• Increase the speed at which new collections can be
launched as wasteful time buffers are eliminated
• Gain transparency in your entire supply chain eliminating
expensive final product lab testing by eradicating restricted
substances
Risks Addressed
• Delays in product
launches
• Shipment delays
• Damage to brand
equity
• Lost sales
• Chargebacks
• Dissatisfied
customers and
consumers
16. Appendix - Quality Assurance / Quality Control
Challenge
Consistently deliver the right product with the right quality thus
increasing consumer brand loyalty and sales
Solution
Permanently place Impactiva Technicians in your factories and
material vendors anywhere in the world to ensure that your
product and commercialization samples are produced Right
from the start TM
Key Benefits
• Improve consumer satisfaction by delivering 99.9% of sales
with perfect quality
• Eliminate the permanent draining loss of disappointed
consumers and customers
• Drop ship to clients bypassing your distribution centers
saving time and costs
• Eliminate corruption from your supply chain
Risks Addressed
• Damage to brand
equity
• Lost sales
• Chargebacks
• Corruption
• Factory waste
• Leadership time
