1.
DENISE E. REED
Winter Springs, FL 32708
Demwreed@gmail.com
EMPLOYMENT HISTORY
International Speedway Corporation (Daytona International Speedway) ​1/2016 ­ pres
Stadium Fan Crew/Guest Services
∙ ​Determine needs of guests that have tickets for the suite floor, if they are able to access
the floor, and where amenities are located.
∙ ​Reroute other guests to their appropriate levels and direct to appropriate areas.
​∙ ​Attend to any hurt guests on floor, if needed.
​∙ ​Stay until all guests have safely left the stadium.
​∙ Briefings to update new event procedures and costs to customers and ensure guests enjoyment of facility
Nature Coast Emergency Medical Services 2/2014 ­ 6/2015
Non­Emergency Medical Transport Driver
∙ Assess transport pickup/dropoff for entire day and determine feasibility of time frames via
computer tablet software Simpli Transport.
∙ Contact drivers and transfer clients to drivers in closer proximity to enhance shorter waiting times
∙ Testing for knowledge on fraud, waste, and abuse via computer programs
∙ Verify client eligibility for transportation from hospital via AHCA website
∙ Overnight on­call interacting with various hospitals and personnel assessing client transportation needs
Private Tutor 10/2011 – 9/2012
∙ ​ ​Tutor high school students in their homes in Mathematics
∙ Create lesson plans, homework assignments, and tests
Rissman Barrett Hurt Donahue & McLain, P.A. ​10/2009 ­ 3/2011
Paralegal/Legal Assistant (Defense medical malpractice)
∙ Projects: Prepare for trials
∙ Ascertain specific forms needed and create on Microsoft Word
∙ Pull docket and place documents in chronological order in conjunction with docket with
colored numbering system for easy access for attorney in files and create master directory
∙ Ascertain requirements from presiding Judge
∙ Ascertain jury rules and procedures from review of Florida Rules of Civil Procedure and
write summary for attorney review
∙ Court Case Projects
∙ Summaries of medical records and depositions for attorney review
∙ Scheduling depositions and integrate multiple contact times via website with confirmation
follow­up
∙ Review, coordinate, and schedule mediations in compliance with all dates on order from
court
∙ Track required steps for medical malpractice cases and personal injury cases when received
∙ Microsoft Word, Excel, Powerpoint, Outlook for mail, calendaring, task reminders, and
client contact information, expert witness contacts, filter criteria run on spreadsheets
∙ Research via Westlaw for subject matter expert witnesses

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∙ In­house training by Westlaw professionals
∙ Billing time on Time Matters, Revise and edit prior to submission for payment
∙ CPWin template documents for initial case summary for client
Legal software: CPWin, Time Matters, Pegasus, iDocs, Lexis Nexis, Westlaw, Pacers, WordPerfect Legal Edition
with dragon naturally speaking, Microsoft Office Suite.
24HR Counseling & Referral Services ​5/2008 ­ 2/2009
Case Manager
∙ Complete intake form on all potential clients w/follow­up
∙ Determine best match with mental health professional
∙ Find schedule availability matches with mental health professional and client
∙ Dispatch police and ambulance for those suicidal risks or well­being checks; trace numbers
∙ Design and implement project of the creation of 40 websites
∙ Create spreadsheets via Microsoft Excel to track maintenance, updates, completion dates
∙ Project Yellow Pages
∙ Obtain 800 numbers for all cities/counties placed within phone books throughout United States
∙ Placement of 24HR/suicide prevention categories in conjunction with location of 800
numbers
∙ Track payments of 800 numbers and deadlines for placement in yellow pages via Microsoft
Excel
∙ Create spreadsheets
∙ Project 411 Information
∙ Place 800 numbers on respective 411 database for each city/county for first placement
retrieval
∙ Create spreadsheets via Microsoft Excel to track placement
∙ Test calling 411 to determine first placement retrieval status
∙ Track payments of clients via Microsoft Excel spreadsheet
∙ Track hiring, placement, availability, and required documents of psychiatrists and psychologists
∙ Contracts with clients and employees via Microsoft Word and spreadsheets Microsoft Excel
Pasco County School District ​9/2006 ­ 5/2008
​Teacher/Substitute ­Wiregrass Ranch High School ​(9​th Grade ​
)
​∙ Project Reading: Assessment of 120 students reading levels (FCAT class)
Sarasota County School District
​Substitute Teacher ­ School in the Park
Private Prep Middle School, Math honors, Geometry honors, Algebra Honors.
Department of Juvenile Justice 2005­2010
Pasco County Juvenile Detention Center
∙ Advisory Board Member
∙ Written reports submitted to DJJ for compliance requirements after unannounced walk­through
∙ Reports sent to the state of Florida
∙ Recommendations to the Advisory Board from walk­throughs
∙ Create/attend fundraisers for Board

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​EDUCATION
Florida Technical College (LaSalle) ​Current
​Microsoft Office Project 2013 Certification Exp grad 4/2016
Project Management Certification Exp grad 2016
​CCNA Technical Certification Exp gradn2016
Grand Canyon University ​2011 ­ pres
Doctorate program in Psychology Exp Grad 2016
Emphasis: I/O Psychologist
3.98 GPA
IBM SPSS Statistical Analysis software program
Harvard Extended Business College ​4/2012­6/2012
​Business Statistical Analysis
This course was a full semester course that I finished in two months without the use of IBM SPSS software.
University of Tampa
Master of Arts in Teaching​ Concentration: Mathematics (Graduated 12/2007)
∙ Graduated summa cum laude (3.91 GPA) while teaching
∙ Math SAE 5­9, GKT, Qualify for Professional Educators Certificate
∙ “Highly qualified teacher” under the NCLB (No Child Left Behind Act)
∙ Portfolio on file with the State of Florida Department of Education
∙ Graduated summa cum laude (3.91 GPA) while teaching
∙ ESOL endorsement
∙ Created and designed webcasts
∙ Created podcasts for classroom lessons
∙ Designed lessons for classroom and group projects to demonstrate before classmates
∙ Utilized computer programs from the U.S. Department of State for testing and assessment of individuals
∙ Project Reading: Assess reading and speed levels of 120 students individually.
∙ University sent and paid for me to go to Houston, TX to participate in U.S. Department of Education
Professional Teacher’s Workshop for three days in partnership with NASA in Mathematics. Worked on
robotic project with NASA engineers and NASA’s Math Teacher of the Year.
University of Tampa
Bachelor’s in Science​ Concentration: Criminology (Graduated 5/2006)
∙ All­American Scholar from the U.S. Achievement Academy (2005)
∙ Maintained 3.4 GPA while commuting 200 miles per day and working full­time
**Wrote paper for Comparative Criminology class “​Should there be a death penalty for teenagers who
commit crimes under the age of 18​?” Pending Supreme Court case ​Roper v. Simmons​, 543 U.S. 551 (2005)
ruled the same verdict as argued in my paper​**
∙ Honors classes and by special invitation only
∙ First Amendment & Supreme Court class taught by previous ATF attorney (Professor James Beckman)
∙ Second Amendment Class taught by ATF attorney (by Special Invitation Only)
∙ Controversial Issues in Policing (by Special Invitation Only) and Intro to Justice
Admin class taught by Head of HR for Hillsborough County Sheriff’s Office
∙ Criminal law class taught by Hillsborough County Criminal Law Judge

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∙ National Security/Terrorism class taught by FBI
Embry­Riddle Aeronautical University
Bachelor of Science in Professional Aeronautics ​ (attended 2003­2005)
∙ 3.8 GPA Dean’s All Scholar List (2005)
∙ Who’s Who Among Students in American Colleges and Universities (2005)
∙ Classes taken towards Global Security & Systems certificate
∙ OSHA, NTSB classes
Central Florida Community College (n/k/a Central Florida College) ​(Graduated 12/2000)
Associates of Science in Professional Pilot Technology (with Private Pilots License)
∙ FAA Private Pilot’s License (10/16/2000)
∙ Maintained 3.4 GPA while working full­time, ground school, and flight school
∙ Commuted over 200 miles per day
∙ Microsoft Office Suite (Excel, Powerpoint, Word) project presentations required for completion of class
NON­PROFIT ORGANIZATIONS AND VOLUNTEER WORK:
∙ CERT Secretary for the SWQ (elected position & BOD)
∙ Citrus County Sheriff’s Office
CERT (Community Emergency Response Team)
Div of FEMA (President’s Citizen Corps)
FEMA classes: ICS 100, 700, & 800
Certification in Florida Airboat Rescue and Venomous Snakes (July , 2013), Traffic Control (2015)
​Car Seat Vet Technician (6/2015), Attended Florida CERT Conference in Daytona Beach 9/2015
Past­President of Finance Committee (i.e, Headstart) for SCCAA
Past Board of Directors for SCCAA
Past­President of Neighborhood Improvement Association
Past­Member of Ninety­Nines
Past­Member of Women in Aviation
Past­Member of Airplane Owners and Pilots Association
Past­President of United Methodist Women