1. DERIK D. WATTS
12825 Clifford Circle  Carmel, IN 46032  derikwatts@yahoo.com  (317) 490-8546
Operations / Finance / Human Resources / Information Technology
SUMMARY OF QUALIFICATIONS
 25 years of Operations Management experience with strong business, financial and leadership skills
 Have managed operations with up to 200+ seasonal and full time employees
 Redesigned a company website to allow audio and video webcasts to build business
 Technical skills include: MS Office, Apple products, QuickBooks, Peachtree, MAS500, CRM databases,
networks, servers and telecommunications
 Human resources and Information Technology for small to medium companies
CAREER ACCOMPLISHMENTS
 Increase in up time of server along with workstations
 Cut sales expense by 75% by utilizing laptop and iPad technology
 Created a “Just in Time Inventory” system for a food service operation that cut food purchases 30% and
wasted food by 60%
 Increased customer base by 10% each year for 7 years running
 Brought long time non-compliant Branch up to compliance and maintained 90% favorable audit scores
 Systems administrator on several platform
 Implementation, install, training, support for several technology platforms – servers, desktop,
telecommunications.
PROFESSIONAL EXPERIENCE
Project Manager July 2015-Present
MERCHANTS BANK OF INDIANA Carmel, IN
Merchants Bank of Indiana Mortgage originates mortgages for single and family units.
 Software reports and maintenance
Office Manager February 2014-May 2015
ACCESS NATIONAL MORTGAGE Carmel, IN
Access National Mortgage originates mortgages for single family homes.
 Daily support of local human resources and accounting.
 Personal finances for owners
 Branch IT support – access, printing, software and hardware issues
 Server maintenance and health of network
 Consult with technology vendors for services and products

2. Warehouse Mortgage Processor October 2012-February 2014
MERCHANTS BANK OF INDIANA Carmel, IN
Merchants Bank of Indiana Warehouse mortgage processes the purchase, funding and selling of mortgages.
 Process funding’s and payoffs of correspondent and retail mortgages
SALES & POLICYHOLER SERVICES November 2011-October 2012
PMA, USA – WASHINGTON NATIONAL / CNO FINANCIAL GROUP, INC Carmel, IN
PMA, USA sells supplemental health insurance to farming and rural residents
 Door to door sales of supplemental health products (CancerAid, Heart Care, Comp Care)
 Inbound call center representative assisting life insurance policyholders
OPERATIONS MANAGEMENT November 2009-March 2011
DARLINGTON COOKIE COMPANY Noblesville, IN
Darlington Cookie Company is one of the 250 distributors nationwide for the products of Darlington Farms
 Took the lead in operations, accounting and information technology for this struggling start-up firm
 Introduced the latest technology to the sales staff including a Customer Relationship Management
System
BUSINESS MANAGER / CFO September 2004-January 2009
MIDWEST SPORTS COMPLEX Indianapolis, IN
Midwest Sports and Social Complex is the largest recreational and competitive sports complex in
Indianapolis, and consists of 147 acres with 6 full sized lighted softball diamonds,8 lighted sand volleyball
courts, 4 full sized irrigated soccer fields, and a full service bar and restaurant
 Managed the Human Resource function of this employer of 100+ seasonal and full time employees
 Lead the implementation of a modern computerized method for tracking league and tournament
schedules for the over 500 softball teams and over 200 volleyball teams
 Managed the daily schedules for multiple managers and executives of this nearly 24/7 seasonal operation
 Reported to and provided accounting and financial statements to the CEO
 Planned and managed events and emceed the Fan Wagon Tours of other complexes for league games
 Provided all technical support of webcasts, software, hardware, internet connectivity(Ethernet, wireless,
cellular) along with bandwidth
ADDITIONAL EXPERIENCE
 Branch Manager, FCFCU, Indianapolis IN September 2003-September 2004
 Office Manager/LFS, Indianapolis IN June 2002-September 2003
 Financial Advisor, American International Group/VALIC, Carmel IN May 1999-June 2002
 Human Resource Manager / Network Administrator, Tronitech, Indianapolis, IN April 1998-May 1999
 Staff Accountant, Conseco, Carmel, IN January 1994-April 1998
EDUCATION AND TRAINING
B.S. GENERAL STUDIES / BUSINESS
INDIANA UNIVERSITY Indianapolis, IN
GPA 3.2