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Organizational Learning Presentation (Training & Development) - Visual Learning Style

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Devanshi Shah
Devanshi Shah

- Successfully applied appropriate training methods to design and deliver a dynamic learning experience that meets the specified learners' needs - Team split up into three pairs that focused on the three different learning styles (Visual, Auditory, Kinesthetic) - Created and presented an in-class training session based on the Visual Learning Style

Recrutement & RH
1  sur  25
5 Disciplines to becoming a learning organization 1. Personal mastery 2. Building a shared vision 3. Mental models 4. Team learning 5. Systems thinking 2
Principles of Learning Organization 0 Everybody is considered a learner 0 People learn from each other 0 Learning is part of a change process 0 Continuous formal and informal learning 0 Learning is an investment 3
4 Key Dimensions of a Learning Organization 1. Vision 2. Culture 3. Learning Dynamics and Systems 4. Knowledge Management and Infrastructure (Table 2.1) 4
Two types of knowledge in Organization: Explicit Knowledge: patents or copyrights and other forms of intellectual property. Tacit Knowledge: intuition, know-how, little tricks, and judgement. 5
2 Types of Knowledge Explicit Knowledge Tacit Knowledge 0 Can be written into procedures or coded into database 0 Is transferred fairly accurately 0 Only 20% of corporate knowledge is explicit 0 80% of corporate knowledge 0 Almost impossible to transfer 0 Well-known example: Decision-making behaviour of dealers in financial markets 0 Is said to be instinctual http://www.youtube.com/watch?v=cPNMQh6-I98 6
Human Capital • Knowledge, skills, and abilities of employees Renewal Capital • Intellectual property Structural Capital • Formal systems and informal relationships • Allow employees to: Communicate, solve problems, and make decisions Relationship Capital • Organization’s relationships with suppliers, customers, and competitors: • Influence how they do business Customer Capital • Value of an organization’s relationships with its customers 5 Types of Intellectual Capital Intellectual Capital: An organization’s knowledge, experience, relationships, process discoveries, innovations, market presence, and community influence. 7
Knowledge Management 0 Knowledge Management: The creation, collection, storage, distribution, and application of complied “know-what” and “know-how”. http://www.youtube.com/watch?v=5iTPg5SrD2M 8
4 Types of Knowledge Management 1. Knowledge Acquisition (Environmental Scanning) 2. Knowledge Interpretation (Mental Models) 3. Knowledge Dissemination (Sharing) 4. Knowledge Retention (Knowledge Repositories) 9
Knowledge Acquisition Internal Environmental Scanning External Environmental Scanning 0 Internal individuals, teams, departments 0 External information from other organizations, customers, industry watchers, marketplace 10
Knowledge Interpretation (Mental Models) Real World Information Feedback Decision 11
Knowledge Dissemination Knowledge Sharing 12
Knowledge Retention Knowledge Repositories – organizations must build tools to quickly compile, store, and retrieve this knowledge, a kind of intellectual inventory. 13
3 Characteristics of Communities of Practice http://www.youtube.com/watch?v=2paN0Ox- Ia0&feature=youtu.be 1. Domain 2. Community 3. Practice 14
Types of Learning Formal Learning Informal Learning 0 Control of Learning rest on Organization 0 There is usually delay in use what is learned 0 Highly structured and scheduled 0 Specific outcome 0 Not tailored to individual 0 Example: Lecture based 0 Control of Learning rest on learner 0 Immediate use of what is learned 0 Unstructured and occurred naturally 0 May not have specific outcome 0 Specific to individual 0 Example: Group discussions 15
Group Level Learning Individual Level Learning Organizational Level Learning Multilevel Systems Model of Organizational Learning 16
QUIZ TIME 17
What type of knowledge management is this? 18
Which intellectual capital is missing? 19
Which type of Knowledge in Organization is missing? ????? Individual Level Learning Organizational Level Learning 20
Formal or Informal Learning? 21
What type of practice is used in informal learning? 22
Video References 0 Dale, S. (2008). Communities of practices explained[Web]. Retrieved from http://www.youtube.com/watch?v=2paN0Ox- Ia0&feature=youtu.be 0 K3CubedLtd. (2012). Why should you be interested about knowledge management today? [Web]. Retrieved from http://www.youtube.com/watch?v=5iTPg5SrD2M 0 eClerxServices. (2012). Best ways to transfer knowledge[Web]. Retrieved from http://www.youtube.com/watch?v=cPNMQh6-I98 23
Wed Images References 0 unknown. (Artist). [Web Photo]. Retrieved from http://blog.westinteractive.com/wp-content/uploads/Benjamin- Franklin-Clip-Art3.png 0 unknown. (Artist). [Web Photo]. Retrieved from http://www.challenge.gov.sg/wp-content/uploads/2011/01/be-a- willing-learner-201101-03.jpg 0 unknown. (Artist). [Web Photo]. Retrieved from http://www.monkeymagic.net/wp- content/uploads/2013/07/368207381_5181538f5e.jpg 0 unknown. (Artist). [Web Photo]. Retrieved from http://ozmosis.com/uploads/knowledge-everywhere-icon-lg.png 0 unknown. (Artist). [Web Photo]. Retrieved from http://www.phf.org/Picture Library/Grouplearningtogether.png 24
Wed Images References 0 unknown. (Artist). [Web Photo]. Retrieved from http://www.chemistryland.com/CHM107/Obstacles/PitfallsOfLear ning.htm 0 unknown. (Artist). [Web Photo]. Retrieved from http://www.infotrieve.com/share-and-collaborate 0 unknown. (Artist). [Web Photo]. Retrieved from http://www.royceassociates.com/wp- content/uploads/2009/06/chart21.gif 0 unknown. (Artist). [Web Photo]. Retrieved from http://drsaraheaton.files.wordpress.com/2012/02/istock-family- play-time.jpg 0 unknown. (Artist). [Web Photo]. Retrieved from http://www.150queen.com/wp- content/uploads/2012/10/Discussion.jpg 25

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Organizational Learning Presentation (Training & Development) - Visual Learning Style

  • 1.
  • 2. 5 Disciplines to becoming a learning organization 1. Personal mastery 2. Building a shared vision 3. Mental models 4. Team learning 5. Systems thinking 2
  • 3. Principles of Learning Organization 0 Everybody is considered a learner 0 People learn from each other 0 Learning is part of a change process 0 Continuous formal and informal learning 0 Learning is an investment 3
  • 4. 4 Key Dimensions of a Learning Organization 1. Vision 2. Culture 3. Learning Dynamics and Systems 4. Knowledge Management and Infrastructure (Table 2.1) 4
  • 5. Two types of knowledge in Organization: Explicit Knowledge: patents or copyrights and other forms of intellectual property. Tacit Knowledge: intuition, know-how, little tricks, and judgement. 5
  • 6. 2 Types of Knowledge Explicit Knowledge Tacit Knowledge 0 Can be written into procedures or coded into database 0 Is transferred fairly accurately 0 Only 20% of corporate knowledge is explicit 0 80% of corporate knowledge 0 Almost impossible to transfer 0 Well-known example: Decision-making behaviour of dealers in financial markets 0 Is said to be instinctual http://www.youtube.com/watch?v=cPNMQh6-I98 6
  • 7. Human Capital • Knowledge, skills, and abilities of employees Renewal Capital • Intellectual property Structural Capital • Formal systems and informal relationships • Allow employees to: Communicate, solve problems, and make decisions Relationship Capital • Organization’s relationships with suppliers, customers, and competitors: • Influence how they do business Customer Capital • Value of an organization’s relationships with its customers 5 Types of Intellectual Capital Intellectual Capital: An organization’s knowledge, experience, relationships, process discoveries, innovations, market presence, and community influence. 7
  • 8. Knowledge Management 0 Knowledge Management: The creation, collection, storage, distribution, and application of complied “know-what” and “know-how”. http://www.youtube.com/watch?v=5iTPg5SrD2M 8
  • 9. 4 Types of Knowledge Management 1. Knowledge Acquisition (Environmental Scanning) 2. Knowledge Interpretation (Mental Models) 3. Knowledge Dissemination (Sharing) 4. Knowledge Retention (Knowledge Repositories) 9
  • 10. Knowledge Acquisition Internal Environmental Scanning External Environmental Scanning 0 Internal individuals, teams, departments 0 External information from other organizations, customers, industry watchers, marketplace 10
  • 11. Knowledge Interpretation (Mental Models) Real World Information Feedback Decision 11
  • 13. Knowledge Retention Knowledge Repositories – organizations must build tools to quickly compile, store, and retrieve this knowledge, a kind of intellectual inventory. 13
  • 14. 3 Characteristics of Communities of Practice http://www.youtube.com/watch?v=2paN0Ox- Ia0&feature=youtu.be 1. Domain 2. Community 3. Practice 14
  • 15. Types of Learning Formal Learning Informal Learning 0 Control of Learning rest on Organization 0 There is usually delay in use what is learned 0 Highly structured and scheduled 0 Specific outcome 0 Not tailored to individual 0 Example: Lecture based 0 Control of Learning rest on learner 0 Immediate use of what is learned 0 Unstructured and occurred naturally 0 May not have specific outcome 0 Specific to individual 0 Example: Group discussions 15
  • 16. Group Level Learning Individual Level Learning Organizational Level Learning Multilevel Systems Model of Organizational Learning 16
  • 18. What type of knowledge management is this? 18
  • 19. Which intellectual capital is missing? 19
  • 20. Which type of Knowledge in Organization is missing? ????? Individual Level Learning Organizational Level Learning 20
  • 21. Formal or Informal Learning? 21
  • 22. What type of practice is used in informal learning? 22
  • 23. Video References 0 Dale, S. (2008). Communities of practices explained[Web]. Retrieved from http://www.youtube.com/watch?v=2paN0Ox- Ia0&feature=youtu.be 0 K3CubedLtd. (2012). Why should you be interested about knowledge management today? [Web]. Retrieved from http://www.youtube.com/watch?v=5iTPg5SrD2M 0 eClerxServices. (2012). Best ways to transfer knowledge[Web]. Retrieved from http://www.youtube.com/watch?v=cPNMQh6-I98 23
  • 24. Wed Images References 0 unknown. (Artist). [Web Photo]. Retrieved from http://blog.westinteractive.com/wp-content/uploads/Benjamin- Franklin-Clip-Art3.png 0 unknown. (Artist). [Web Photo]. Retrieved from http://www.challenge.gov.sg/wp-content/uploads/2011/01/be-a- willing-learner-201101-03.jpg 0 unknown. (Artist). [Web Photo]. Retrieved from http://www.monkeymagic.net/wp- content/uploads/2013/07/368207381_5181538f5e.jpg 0 unknown. (Artist). [Web Photo]. Retrieved from http://ozmosis.com/uploads/knowledge-everywhere-icon-lg.png 0 unknown. (Artist). [Web Photo]. Retrieved from http://www.phf.org/Picture Library/Grouplearningtogether.png 24
  • 25. Wed Images References 0 unknown. (Artist). [Web Photo]. Retrieved from http://www.chemistryland.com/CHM107/Obstacles/PitfallsOfLear ning.htm 0 unknown. (Artist). [Web Photo]. Retrieved from http://www.infotrieve.com/share-and-collaborate 0 unknown. (Artist). [Web Photo]. Retrieved from http://www.royceassociates.com/wp- content/uploads/2009/06/chart21.gif 0 unknown. (Artist). [Web Photo]. Retrieved from http://drsaraheaton.files.wordpress.com/2012/02/istock-family- play-time.jpg 0 unknown. (Artist). [Web Photo]. Retrieved from http://www.150queen.com/wp- content/uploads/2012/10/Discussion.jpg 25