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The leading network for in-house communication professionals
             from all fields across Europe (EACD)




                  IX EACD LISBON DEBATE
         “TERRITORIAL REPUTATION MANAGEMENT:
        LEVERAGING THE PORTUGUESE EXPERIENCE”
              15th May 2012, Hotel Altis Lisboa
WHO WE ARE
   Networking         International Events




Information Sharing   Professional Skills
EACD BOARD




16 top European communicators are elected every two years
   to make up the EACD board and guide the association
EACD Members

The association was founded in 2006 in Brussels by 80 in-
             house Communication Directors




                                  2000 Members and Growing
                                       38 Nationalities
                                  Broad range of represented
                                       topics/industries
MEMBERSHIP
DEVELOPMENT
REGIONAL GROUPS
The EACD operates through a network of Regional Coordinators
who act as local ambassadors for the association and organise
                   events on a local level.



                                              Regional Debates
                                                 Seminars
                                               Coaching Days
                                                 Time-Out
Regional Group Portugal
Coordinator:

         Rui Martins,
         Communication Director
         and Head of Institutional
         Relations
         Dianova Portugal



Members: 38

Contact: portugal@eacd-online.eu /
rui.martins@dianova.pt
Working Groups
12 Industry or topic focused Working Groups each with a
                       coordinator.




                                 Make International Industry Links
                                     Develop your Profession
                                      Gain European Insight
                                       Join multiple Groups
Corporate Social Responsibility

                                  Internal Communications
Energy


                                  Professional Services
European Institutions


                                  Risk and Crisis Communications
Evaluation


                                  Social Media
Finance and Insurance


                                  Transport
Health
Events and Networking



                   Anniversary        Regional Initiatives
  European
Communication
   Summit




 Networking         European              Working Group
                Communication Award        Workshops
European Communication Summit
   The highlight of EACD calendar (5th-6th July 2012)

   2 Days of intensive communications discussion




   600 communication professionals from all across Europe

   60 notable speakers on 25 keynotes, best cases and panels
European Communication Award


            Held annually during the Summit (5th
             July 2012)

            Awarded for outstanding European
             communications

            Representatives from communications,
             the media and politics
EACD Anniversary

   Held annually in a different
    European city

   Panel Discussion on a
    contemporary issue

   Working Group meetings

   Networking reception
Publications and Surveys




                         European Communication Monitor
Coomunication Director




     Newsletter             Service Brochures
EACDnet


          Communications & Event
               Information
            Members´ Networking
                 Platform
          Regional & Working Group
                   Threads
Why did you join EACD?




Thank you for your attention. For further information, please visit:
                       www.eacd-online.eu
The IX Lisbon Debate 2012

1. How to create attractive conditions for external
   investment, tourism, trade and political relationships with
   other countries?

2. Are countries like Portugal investing in a differentiating of
   its Brand Idnetity and leveraging its characteristics and
   unique experiences aiming to fulfill economic and poltical
   benefits?

3. How to make tangible the pilars of Authenticity,
   Trustworthy and Sinergy within na intelligent national
   strategy?
Reputation

Emotional Attitudes                            Rational Drivers


                                  +
 –   Admiration                              – Economic
 –   Trust                                     performance
 –   Good feeling                            – Products & Services
 –   Esteem                                  – Innovation
                                             – Workplace
                                             – Social Responsibility
                                             – Governance
                                             – Vision & Leadership

 RepTrack™, Reputation Institute http://www.reputationinstitute.com/thought-
                  leadership/category/country-reptrak
City Brand
                             Dimensions
– Presence: city’s international status and familiarity +
  contribution to science, culture, governance
– Place: physical aspects and pleasentness of climate,
  cleanliness and attractive architecture
– People: warm, welcoming, feeling of safety
– Pre-requisites: qualities/facilities of the city
– Pulse: interested in filling spare time and exciting to
  discover
– Potential: economic and educational opportunities, good
  place to do business
                     City Brands IndexSM, Simon Anholt, GfK
http://www.gfkamerica.com/practice_areas/roper_pam/placebranding/cbi/index.en.html
Strenghthening Positive Glocal
                                    Brands

Corporations &
                         Clusters                Regions                 Nation
   Events




  History, Gastronomy, Culture, Life style, Landscape, Security, Quality of life,
               Scientific & Tecnhological Investigation, Education

             Molding                Increase            Leveraging
           experiences              attraction         differentiation

 Tourists, Conference Visitors, Investors, Influencials, Opinion makers/leaders


                  Economic Growth and Social Development
Getting   &
Start…    Enjoy..!
Speaker Carlos Pacheco, aicep Portugal Global   Speaker Juan Carlos Balloso, Future Places




Speaker João Pedro Maderia, troiaresort         Speaker Rita Costa Gomes, ModaLisboa
23 Top Communication Professionals Attended the
           9th EACD Lisbon Debate
Book NOW on your Agenda


  10th REGIONAL EACD LISBON DEBATE
      “Going Global: managing effective
        multicultural communications”

                      16th October 2012

4 case studies will show how international portuguese companies are dealing
with communication & reputation management’s challenges and opportunities
               in the countries where they are operating in…

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Presentation eacd 2012 portugal

  • 1. The leading network for in-house communication professionals from all fields across Europe (EACD) IX EACD LISBON DEBATE “TERRITORIAL REPUTATION MANAGEMENT: LEVERAGING THE PORTUGUESE EXPERIENCE” 15th May 2012, Hotel Altis Lisboa
  • 2. WHO WE ARE Networking International Events Information Sharing Professional Skills
  • 3. EACD BOARD 16 top European communicators are elected every two years to make up the EACD board and guide the association
  • 4. EACD Members The association was founded in 2006 in Brussels by 80 in- house Communication Directors  2000 Members and Growing  38 Nationalities  Broad range of represented topics/industries
  • 6. REGIONAL GROUPS The EACD operates through a network of Regional Coordinators who act as local ambassadors for the association and organise events on a local level.  Regional Debates  Seminars  Coaching Days  Time-Out
  • 7. Regional Group Portugal Coordinator: Rui Martins, Communication Director and Head of Institutional Relations Dianova Portugal Members: 38 Contact: portugal@eacd-online.eu / rui.martins@dianova.pt
  • 8. Working Groups 12 Industry or topic focused Working Groups each with a coordinator.  Make International Industry Links  Develop your Profession  Gain European Insight  Join multiple Groups
  • 9. Corporate Social Responsibility Internal Communications Energy Professional Services European Institutions Risk and Crisis Communications Evaluation Social Media Finance and Insurance Transport Health
  • 10. Events and Networking Anniversary Regional Initiatives European Communication Summit Networking European Working Group Communication Award Workshops
  • 11. European Communication Summit  The highlight of EACD calendar (5th-6th July 2012)  2 Days of intensive communications discussion  600 communication professionals from all across Europe  60 notable speakers on 25 keynotes, best cases and panels
  • 12. European Communication Award  Held annually during the Summit (5th July 2012)  Awarded for outstanding European communications  Representatives from communications, the media and politics
  • 13. EACD Anniversary  Held annually in a different European city  Panel Discussion on a contemporary issue  Working Group meetings  Networking reception
  • 14. Publications and Surveys European Communication Monitor Coomunication Director Newsletter Service Brochures
  • 15. EACDnet Communications & Event Information Members´ Networking Platform Regional & Working Group Threads
  • 16. Why did you join EACD? Thank you for your attention. For further information, please visit: www.eacd-online.eu
  • 17. The IX Lisbon Debate 2012 1. How to create attractive conditions for external investment, tourism, trade and political relationships with other countries? 2. Are countries like Portugal investing in a differentiating of its Brand Idnetity and leveraging its characteristics and unique experiences aiming to fulfill economic and poltical benefits? 3. How to make tangible the pilars of Authenticity, Trustworthy and Sinergy within na intelligent national strategy?
  • 18. Reputation Emotional Attitudes Rational Drivers + – Admiration – Economic – Trust performance – Good feeling – Products & Services – Esteem – Innovation – Workplace – Social Responsibility – Governance – Vision & Leadership RepTrack™, Reputation Institute http://www.reputationinstitute.com/thought- leadership/category/country-reptrak
  • 19. City Brand Dimensions – Presence: city’s international status and familiarity + contribution to science, culture, governance – Place: physical aspects and pleasentness of climate, cleanliness and attractive architecture – People: warm, welcoming, feeling of safety – Pre-requisites: qualities/facilities of the city – Pulse: interested in filling spare time and exciting to discover – Potential: economic and educational opportunities, good place to do business City Brands IndexSM, Simon Anholt, GfK http://www.gfkamerica.com/practice_areas/roper_pam/placebranding/cbi/index.en.html
  • 20. Strenghthening Positive Glocal Brands Corporations & Clusters Regions Nation Events History, Gastronomy, Culture, Life style, Landscape, Security, Quality of life, Scientific & Tecnhological Investigation, Education Molding Increase Leveraging experiences attraction differentiation Tourists, Conference Visitors, Investors, Influencials, Opinion makers/leaders Economic Growth and Social Development
  • 21. Getting & Start… Enjoy..!
  • 22. Speaker Carlos Pacheco, aicep Portugal Global Speaker Juan Carlos Balloso, Future Places Speaker João Pedro Maderia, troiaresort Speaker Rita Costa Gomes, ModaLisboa
  • 23. 23 Top Communication Professionals Attended the 9th EACD Lisbon Debate
  • 24. Book NOW on your Agenda 10th REGIONAL EACD LISBON DEBATE “Going Global: managing effective multicultural communications” 16th October 2012 4 case studies will show how international portuguese companies are dealing with communication & reputation management’s challenges and opportunities in the countries where they are operating in…