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A Future for Libraries?
Perhaps, if…

Future Library Unconference Athens-Greece
9 – 10 December, 2013
Maija Berndtson
Ex Library Director (Helsinki City Library 1987-2013)
Georg Flegel (1566-1638): Stilleben – with apples
”The traditional library”
Pieter Brugel the Elder: The Fall of the Rebel Angels,
c.1562
”The Internet Library”
Benoit Mandelbrot: Fractals
”The People´s Library”
http://www.youtube.com/watch?v=G_GBwuYuOOs
”Fantasy is more
important than
knowledge”.

”Logic will take you from
A to B
but imagination takes you
anywhere”.

Albert Einstein, 1879-1955
Library
WHAT ARE LIBRARIES FOR?
Culture
all arts, continuity
Democracy
information, versatility
Development
lifelong learning
Integration
social cohesion, equality
Exploration
research
Serendipity

,2
THE STRENGTH OF
THE LIBRARY
Customer is the “doer”
Creative milieu for everyone
Face to face personal guidance
CHANGES IN THE LIBRARY
OPERATIONS
The physical form
of the library collections
loses its meaning
More diverse clientele
The concept of the learning,
working The leisure time
and clients’ need
for independent
environment expands
activities increases
The growing significance of
collaboration and interaction
The growing importance of
supporting social and digital equality

Locality and physical encounters
are still important
Library
services
diversify
Challenge

New building architecture
for digital universe

Metadata Electronic books

Open learning
Classical
literature,
music,
movies

Open
data
refinery

Exhibition and
knowledge center
Hybrid media

New knowledge
creation
Helsinki Central Library Project, Feasibility Study 2010
by Klaus Oesch

Cloud computing
National
digital
library

Meeting forum
eLibrary
http://www.helmet.fi/en-US/eLibrary/eLibrary_news

• Borrow e-books (e.g.
Overdrive e-books in
English
• Read magazines
anytime, anywhere (e.g.
Ebsco)
• Music library (e.g.
Naxos)
• IndieFlix movie service
• HelMet-pocket library
Pocket Library in Helsinki Metropolitan Area
https://github.com/helsinki-city-library/pocketlibrary

•

•

•

Pocket Library is a new kind of a
service for library patrons. It runs on
modern iPhone and Android
smartphones.
The service expands the traditional
notion of checking out materials,
making it possible for library users to
check out books and other items
directly from other users anywhere.
The latest is that the mobile is library
card, too.
To be more generally useful as a
library users personal information
assistant, it also has the ability to
manage the users' loans and explore
the library catalog.
Laptop doctor

The Laptop doctor helps customers
one-on-one with updates, security issues,
and installation of programs
Urban Office Meeting Point open for all

Modern equipment, free work and business
negotiation place
Skype calls, scanners, headsets, printing,
WLAN-N wireless, web cams for loan, chargers
Helsinki City Library – moving around
Digitize your LPs and cassettes at Vinyl Bar!
• At the new Vinyl Bar you
can listen to LPs and audio
cassettes, but also convert
them to a digital format.
• The conversion of LPs and
cassettes are specifically to
CD-format, requiring a CDR
/ CDRW disc. It functions on
a self-serve basis.
3D-printing at Meetingpoint
http://www.helmet.fi/enUS/Libraries_and_services/Meetingpointlasipalatsi/Whats_going_on/3Dprinting_at_Meetingpoint(22405)

• With our 3D-printer you are able
to print your own 3D-models or
free models from the internet.
Free and ready-to-use models can
be found for example from
www.thingiverse.com The main
purpose of Meetingpoint's printer
is to experiment and to get
familiar with the new technology.
The library as facilitator
The library provides its customers
with space, equipment, and knowhow as needed.

The customers describe what types
of events, materials, and guidance
they need.

The library and its customers develop
activities and events together.
Cross-European survey to measure
users’ perceptions of the benefits of ICT in
public libraries
Final report
March 2013
Susannah Quick, Gillian Prior, Ben Toombs, Luke Taylor and Rosanna Currenti
The purpose of the research was to understand the impact that public libraries in the
EU have on users’ lives.
http://www.minedu.fi/export/sites/default/OPM/Kirjastot/kansainvaelinen_ja_euyhteistyoe/Liitteet/Final_Report_-_Cross-European_Library_Impact.pdf
% of adults who have used a public library in
the last 12 months/last month
The site of the new central library in
Helsinki,www.keskustakirjasto.fi
The winner of the architectural competition of Helsinki Central Library, by ALA Architects,
Käännös
The New Central Library in Helsinki - Facts
• A hub of knowledge, skills and stories
•
•
•
•
•
•
•
•
•
•

5,000 - 6000 visitors a day
1.5 – 2.0 million visitors a year
200 000 items (books etc) to borrow
Events and guidance
10,000 m² of the library of the future
Open public space, free for all
Open 24/7 – part of it
Every day something new
Construction cost over 90 million Euros
Finished 2017-2018; 2017 The Centennial of Finland´s independence
New aspects in and for the planning
process
-

This is not a new main library with the administration and the book
magazine – it is ”a people´s palace”
User-oriented service design
Not one style all over the building
Ubiquitous building: from audiovisual to sensomotoric media culture
All senses
Knowledge, emotion and fantasy
Special attention to the acoustics and the ecology
The hottiest topic - the Sauna
• Helsinki citizens already expect the new central library
to have a sauna for their own and tourists’ delight
A Future for Libraries? Yes, if…
• we look at people´s lives and at the society, not at our services
• we are people-oriented: from collection and transactions to
relations and communication
• our service code is: Not ”to people”, yes ”for people”, more
”with customers”, and even ”by customers”
• we create personified services
• we make library a living place with different activities and thus
emphasize the role of library as public space and creative
milieu
• we move from offering access to information to knowledge
creating and innovation
• we learn to cooperate and work with different partners
The

library

is
an

enricher

of

where by thoughts,
ideas andsharing

knowledge,

skills

we together and stories
create
a new
Vision of the
civic
Helsinki City Library
society.
For me libraries are raw diamonds which need to be
refined that their value can be seen!
Thank you!

maija.berndtson@elisanet.fi

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Future Library Unconference 2013 - Maija Berndtson

  • 1. A Future for Libraries? Perhaps, if… Future Library Unconference Athens-Greece 9 – 10 December, 2013 Maija Berndtson Ex Library Director (Helsinki City Library 1987-2013)
  • 2. Georg Flegel (1566-1638): Stilleben – with apples ”The traditional library”
  • 3.
  • 4. Pieter Brugel the Elder: The Fall of the Rebel Angels, c.1562 ”The Internet Library”
  • 5.
  • 6. Benoit Mandelbrot: Fractals ”The People´s Library” http://www.youtube.com/watch?v=G_GBwuYuOOs
  • 7.
  • 8. ”Fantasy is more important than knowledge”. ”Logic will take you from A to B but imagination takes you anywhere”. Albert Einstein, 1879-1955
  • 10. WHAT ARE LIBRARIES FOR? Culture all arts, continuity Democracy information, versatility Development lifelong learning Integration social cohesion, equality Exploration research Serendipity ,2
  • 12. Customer is the “doer”
  • 14. Face to face personal guidance
  • 15. CHANGES IN THE LIBRARY OPERATIONS
  • 16. The physical form of the library collections loses its meaning
  • 18. The concept of the learning, working The leisure time and clients’ need for independent environment expands activities increases The growing significance of collaboration and interaction
  • 19. The growing importance of supporting social and digital equality Locality and physical encounters are still important
  • 21. Challenge New building architecture for digital universe Metadata Electronic books Open learning Classical literature, music, movies Open data refinery Exhibition and knowledge center Hybrid media New knowledge creation Helsinki Central Library Project, Feasibility Study 2010 by Klaus Oesch Cloud computing National digital library Meeting forum
  • 22. eLibrary http://www.helmet.fi/en-US/eLibrary/eLibrary_news • Borrow e-books (e.g. Overdrive e-books in English • Read magazines anytime, anywhere (e.g. Ebsco) • Music library (e.g. Naxos) • IndieFlix movie service • HelMet-pocket library
  • 23. Pocket Library in Helsinki Metropolitan Area https://github.com/helsinki-city-library/pocketlibrary • • • Pocket Library is a new kind of a service for library patrons. It runs on modern iPhone and Android smartphones. The service expands the traditional notion of checking out materials, making it possible for library users to check out books and other items directly from other users anywhere. The latest is that the mobile is library card, too. To be more generally useful as a library users personal information assistant, it also has the ability to manage the users' loans and explore the library catalog.
  • 24. Laptop doctor The Laptop doctor helps customers one-on-one with updates, security issues, and installation of programs
  • 25. Urban Office Meeting Point open for all Modern equipment, free work and business negotiation place Skype calls, scanners, headsets, printing, WLAN-N wireless, web cams for loan, chargers
  • 26. Helsinki City Library – moving around
  • 27. Digitize your LPs and cassettes at Vinyl Bar! • At the new Vinyl Bar you can listen to LPs and audio cassettes, but also convert them to a digital format. • The conversion of LPs and cassettes are specifically to CD-format, requiring a CDR / CDRW disc. It functions on a self-serve basis.
  • 28. 3D-printing at Meetingpoint http://www.helmet.fi/enUS/Libraries_and_services/Meetingpointlasipalatsi/Whats_going_on/3Dprinting_at_Meetingpoint(22405) • With our 3D-printer you are able to print your own 3D-models or free models from the internet. Free and ready-to-use models can be found for example from www.thingiverse.com The main purpose of Meetingpoint's printer is to experiment and to get familiar with the new technology.
  • 29. The library as facilitator The library provides its customers with space, equipment, and knowhow as needed. The customers describe what types of events, materials, and guidance they need. The library and its customers develop activities and events together.
  • 30. Cross-European survey to measure users’ perceptions of the benefits of ICT in public libraries Final report March 2013 Susannah Quick, Gillian Prior, Ben Toombs, Luke Taylor and Rosanna Currenti The purpose of the research was to understand the impact that public libraries in the EU have on users’ lives. http://www.minedu.fi/export/sites/default/OPM/Kirjastot/kansainvaelinen_ja_euyhteistyoe/Liitteet/Final_Report_-_Cross-European_Library_Impact.pdf
  • 31. % of adults who have used a public library in the last 12 months/last month
  • 32.
  • 33.
  • 34. The site of the new central library in Helsinki,www.keskustakirjasto.fi
  • 35. The winner of the architectural competition of Helsinki Central Library, by ALA Architects, Käännös
  • 36.
  • 37. The New Central Library in Helsinki - Facts • A hub of knowledge, skills and stories • • • • • • • • • • 5,000 - 6000 visitors a day 1.5 – 2.0 million visitors a year 200 000 items (books etc) to borrow Events and guidance 10,000 m² of the library of the future Open public space, free for all Open 24/7 – part of it Every day something new Construction cost over 90 million Euros Finished 2017-2018; 2017 The Centennial of Finland´s independence
  • 38. New aspects in and for the planning process - This is not a new main library with the administration and the book magazine – it is ”a people´s palace” User-oriented service design Not one style all over the building Ubiquitous building: from audiovisual to sensomotoric media culture All senses Knowledge, emotion and fantasy Special attention to the acoustics and the ecology
  • 39. The hottiest topic - the Sauna • Helsinki citizens already expect the new central library to have a sauna for their own and tourists’ delight
  • 40. A Future for Libraries? Yes, if… • we look at people´s lives and at the society, not at our services • we are people-oriented: from collection and transactions to relations and communication • our service code is: Not ”to people”, yes ”for people”, more ”with customers”, and even ”by customers” • we create personified services • we make library a living place with different activities and thus emphasize the role of library as public space and creative milieu • we move from offering access to information to knowledge creating and innovation • we learn to cooperate and work with different partners
  • 41. The library is an enricher of where by thoughts, ideas andsharing knowledge, skills we together and stories create a new Vision of the civic Helsinki City Library society.
  • 42. For me libraries are raw diamonds which need to be refined that their value can be seen! Thank you! maija.berndtson@elisanet.fi