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Learningtechnology holland 081110
- 1. Learning technology progress and prospects Martyn Sloman www.martynsloman.co.uk m.sloman@kingston.ac.uk
- 2. www.trainingjournal.com ‘New technologies are not just ways of delivering the same content differently, they open up new opportunities for people to learn’ TJ L&D2020 Emerging Conclusions
- 3. The 1990s: technology transforms training
- 4. ‘90% of training in organisations should be delivered electronically by 2003’ Tom Peters speaking at the ASTD Conference, Florida, June 2001
- 5. Trust your judgement “For every complex problem, there is a solution that is simple, neat, and wrong” H. L. Mencken
- 6. ASTD State of the Industry Reports “Use of Learning Technology” 1997 – 9.1% 1998 – 8.5% 1999 – 8.4% 2000 – 8.8% 2001 – 10.5% 2002 – 15.4% 2003 – 23.6% 2004 – 27.0% 2005 – n.a. 2006 – 30.2% 2007 – 32.6% 2008 – 31.8% www.astd.org
- 7. • most organisations (57%) use e-learning, it’s available to many more people than actually make use • “which learning and development practices are most effective?” (7%) • “e-learning is more effective when combined with other forms of learning” • “e-learning demands a new attitude on the part of the learner” CIPD 2008 : Annual Learning & Development Survey …..and e-learning accounts for 12% of total training time for those who use e-learning www.cipd.co.uk/surveys
- 8. The potential of e-learning is huge - but progress to date has been patchy E-learning is about learning - not about technology
- 17. Start with the learner Support and automate Take account of intermediaries
- 18. Good design engages the learner and embeds activity in the organisation Relevance drives out resistance
- 19. Web 2.0/social networking? “the second-generation of internet-based communities that encourage collaboration between users” “the business revolution in the computer industry caused by the move to the internet as platform, and an attempt to understand the rules for success on that new platform” www.cipd.co.uk/helpingpeoplelearn
- 20. Supporting, accelerating and directing learning through enhanced technology information repositories expert opinion discussion threads “googlisation” of learning on-line assessment
- 21. Supporting, accelerating and directing learning through enhanced technology online support webinars virtual worlds electronic job aids
- 29. Face-book at B&Q
- 30. Second life
- 34. What is EPSS? “Basically an electronic performance support system is an integrated, computer-based environment that provides workers immediate access to a full range of information, tools and training – often right on the same automated information system where workers do their job” The Mitre Corporation on www.unc.edu/cit
Notes de l'éditeur
- Base round supporting, accelerating and developing Research Insight What learning, training and development does Infosys Ina Bearings Move organisation up value – Ireland vs. Wales Learning and training PowerPoint Skills Cat flap New role definition Barriers to learning Role of line managers Support and Challenge Swedish Radio Harvey Nichols or Piccadilly Rolls Royce Characteristic of good practice Could offer as workshop New technology Value of learning
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- In 2005 the CPS established an on-line Prosecution College. This is organised into a number of faculties, each of which offer a series of on-line modules. The first range of programmes that were developed and tested were components for lawyer induction. Here the modules concentrate on technical subjects like the Bail Act, identification, custody and evidence. Completion of these modules, which will take approximately four hours, is compulsory for all newly-recruited lawyers before they attend classroom sessions. Support and monitoring is provided by line managers and internal Lawyer Induction tutors. However, there are clear standards on what is to be expected and these are issued to all learners with the name of their immediate manager identified. Most importantly, induction appears in the performance targets that are set for CPS areas. Such learning and development targets were introduced for the first time in April 2005 and are reviewed on a quarterly basis. One other interesting approach to embedding their use within the organisation is a feature of the design of the modules themselves. At some stages learners are presented with a scenario: an example would be an outline of an exchange that has taken place between a suspected shoplifter, a store detective and a police officer. The learner is invited to submit a short free-form text commentary on the exchange, highlighting its conformance to the CPS guidelines. This commentary is sent immediately to the learning and development team who forward the individual’s assembled commentaries to one of 80 internal tutors or mentors who are employed by the CPS. These tutors have committed to respond to the learner within a certain time period (five days).
- The use of an EPSS is especially effective where one or more of the following criteria apply: Many complex and infrequently performed tasks Tasks are regularly changing Needs consistency across practitioners Complex decision making processes Need access to reference information Remote or sub-office locations High staff turnover rate Little or no time for training From Neil Oliver Vega Paper His definition ‘An EPSS is essentially an electronic mechanism (e.g. laptop) that provides support to the user’s performance at the point where a task is being carried out, and the term Electronic Performance support system was first coined by Gloria Gery in the late 1970s.