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The Parliamentary
& Scientific
Committee
22nd October 2013

Smart Buildings
(and People)
Doug
King

FREng FInstP FCIBSE FEI HonFRIBA

www.dougking.co.u
k
Smart Buildings

“A smart building is one that doesn't
make its occupants look stupid!”
Adrian Leaman, The Useable Buildings Trust

© Doug King 2013
www.dougking.co.uk
Smart Meters

Dumb Meter?

© Doug King 2013
www.dougking.co.uk
Smart Meters

Smart Meter?

© Doug King 2013
www.dougking.co.uk
Smart Meters

Home Energy Monitor

© Doug King 2013
www.dougking.co.uk
Smart Meters

Stationary Monitor

© Doug King 2013
www.dougking.co.uk
Smart Meters

Van Dam, Bakker, Van Hal, 2010
'Home energy monitors: impact over the medium-term’
© Doug King 2013
www.dougking.co.uk
Smart Meters

“It is not enough to presume that the information from
‘smart metering’ will encourage people to reduce their
energy consumption any more than a car
speedometer will reduce speeding”

Stevenson, Leaman, 2010
'Evaluating housing performance in relation
to human behaviour: new challenges’

© Doug King 2013
www.dougking.co.uk
Smart Interface

Which Control?

Switch Control?

© Doug King 2013
www.dougking.co.uk
Smart Interface
Ventilation Control

Lighting Control
(Wheelchair Accessible)

© Doug King 2013
www.dougking.co.uk
Smart Interface

© Doug King 2013
www.dougking.co.uk
Smart Interface

“If user controls are ambiguous in intent, poorly
labelled, or fail to show whether anything has changed
when they are operated, then the systems that lie
behind them are unlikely to operate effectively or
efficiently”
Bordass, Leaman, Bunn 2007
‘Controls for end users: A guide for good design and implementation’

© Doug King 2013
www.dougking.co.uk
Smart or Complex

© Doug King 2013
www.dougking.co.uk
Smart or Complex

© Doug King 2013
www.dougking.co.uk
Smart or Complex

© Doug King 2013
www.dougking.co.uk
Smart or Complex

© Doug King 2013
www.dougking.co.uk
Smart or Complex
“Building Automation Technology often fails to deliver
its full potential because those specifying the system
have limited understanding of how it will be operated.
This problem is compounded by a lack of training of
building Operations and Maintenance teams on the
operation of the Building Services Engineering
systems and the Building Automation Technology that
is intended to control and monitor them.”
Waide, Ure, Karagianni, Birling, Bordass, 2013
‘The scope for energy and CO2 savings in the EU
through the use of building automation technology‘
© Doug King 2013
www.dougking.co.uk
Smart Becomes Dumb

© Doug King 2013
www.dougking.co.uk
Smart Becomes Dumb
1997

© Doug King 2013
www.dougking.co.uk
Smart Becomes Dumb
2013

© Doug King 2013
www.dougking.co.uk
Smart Becomes Dumb

© Doug King 2013
www.dougking.co.uk
Smart Becomes Dumb
“The myth of intelligence is that it is ‘fit and forget’: buy
it, and the electronics will do the rest.
The actuality is that it is very much ‘fit and manage’.
Complex engineering and control systems tend to
work best in an environment in which the occupier can
resource a high level of facilities and engineering
management.
Problems start to occur where sophisticated
technology is applied in a management-poor
environment”
© Doug King 2013
www.dougking.co.uk

Cohen, Ruyssevelt, Standeven, Bordass, Leaman, 1998
‘Building Intelligence in Use: Lessons from the Probe Project’
Smart Hacking

© Doug King 2013
www.dougking.co.uk
Smart Hacking

© Doug King 2013
www.dougking.co.uk
Smart Hacking

© Doug King 2013
www.dougking.co.uk
Smart Behaviour

© Doug King 2013
www.dougking.co.uk
Smart Behaviour

© Doug King 2013
www.dougking.co.uk
Smart Behaviour

© Doug King 2013
www.dougking.co.uk
Smart Delivery
“The best design can only come from a thorough
understanding of operation
“With validation included in the procurement contract,
the designer, installer and manufacturer are intimately
involved with operation during the first 12 months or
more of occupation. Involvement in validation enables
the supply side to learn from rich and immediate
feedback on the how the specified design and
products perform in operation.”
Waide, Ure, Karagianni, Birling, Bordass, 2013
‘The scope for energy and CO2 savings in the EU through
the use of building automation technology‘
© Doug King 2013
www.dougking.co.uk
Smart Delivery

Typical Construction
© Doug King 2013
www.dougking.co.uk

King, 2010
Smart Delivery

Smart Construction
© Doug King 2013
www.dougking.co.uk

King, 2010
“Smart People can use even Dumb Buildings
intelligently”
© Doug King 2013
www.dougking.co.uk

Doug King

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PSC Smart Buildings and People by Doug King

  • 1. The Parliamentary & Scientific Committee 22nd October 2013 Smart Buildings (and People) Doug King FREng FInstP FCIBSE FEI HonFRIBA www.dougking.co.u k
  • 2. Smart Buildings “A smart building is one that doesn't make its occupants look stupid!” Adrian Leaman, The Useable Buildings Trust © Doug King 2013 www.dougking.co.uk
  • 3. Smart Meters Dumb Meter? © Doug King 2013 www.dougking.co.uk
  • 4. Smart Meters Smart Meter? © Doug King 2013 www.dougking.co.uk
  • 5. Smart Meters Home Energy Monitor © Doug King 2013 www.dougking.co.uk
  • 6. Smart Meters Stationary Monitor © Doug King 2013 www.dougking.co.uk
  • 7. Smart Meters Van Dam, Bakker, Van Hal, 2010 'Home energy monitors: impact over the medium-term’ © Doug King 2013 www.dougking.co.uk
  • 8. Smart Meters “It is not enough to presume that the information from ‘smart metering’ will encourage people to reduce their energy consumption any more than a car speedometer will reduce speeding” Stevenson, Leaman, 2010 'Evaluating housing performance in relation to human behaviour: new challenges’ © Doug King 2013 www.dougking.co.uk
  • 9. Smart Interface Which Control? Switch Control? © Doug King 2013 www.dougking.co.uk
  • 10. Smart Interface Ventilation Control Lighting Control (Wheelchair Accessible) © Doug King 2013 www.dougking.co.uk
  • 11. Smart Interface © Doug King 2013 www.dougking.co.uk
  • 12. Smart Interface “If user controls are ambiguous in intent, poorly labelled, or fail to show whether anything has changed when they are operated, then the systems that lie behind them are unlikely to operate effectively or efficiently” Bordass, Leaman, Bunn 2007 ‘Controls for end users: A guide for good design and implementation’ © Doug King 2013 www.dougking.co.uk
  • 13. Smart or Complex © Doug King 2013 www.dougking.co.uk
  • 14. Smart or Complex © Doug King 2013 www.dougking.co.uk
  • 15. Smart or Complex © Doug King 2013 www.dougking.co.uk
  • 16. Smart or Complex © Doug King 2013 www.dougking.co.uk
  • 17. Smart or Complex “Building Automation Technology often fails to deliver its full potential because those specifying the system have limited understanding of how it will be operated. This problem is compounded by a lack of training of building Operations and Maintenance teams on the operation of the Building Services Engineering systems and the Building Automation Technology that is intended to control and monitor them.” Waide, Ure, Karagianni, Birling, Bordass, 2013 ‘The scope for energy and CO2 savings in the EU through the use of building automation technology‘ © Doug King 2013 www.dougking.co.uk
  • 18. Smart Becomes Dumb © Doug King 2013 www.dougking.co.uk
  • 19. Smart Becomes Dumb 1997 © Doug King 2013 www.dougking.co.uk
  • 20. Smart Becomes Dumb 2013 © Doug King 2013 www.dougking.co.uk
  • 21. Smart Becomes Dumb © Doug King 2013 www.dougking.co.uk
  • 22. Smart Becomes Dumb “The myth of intelligence is that it is ‘fit and forget’: buy it, and the electronics will do the rest. The actuality is that it is very much ‘fit and manage’. Complex engineering and control systems tend to work best in an environment in which the occupier can resource a high level of facilities and engineering management. Problems start to occur where sophisticated technology is applied in a management-poor environment” © Doug King 2013 www.dougking.co.uk Cohen, Ruyssevelt, Standeven, Bordass, Leaman, 1998 ‘Building Intelligence in Use: Lessons from the Probe Project’
  • 23. Smart Hacking © Doug King 2013 www.dougking.co.uk
  • 24. Smart Hacking © Doug King 2013 www.dougking.co.uk
  • 25. Smart Hacking © Doug King 2013 www.dougking.co.uk
  • 26. Smart Behaviour © Doug King 2013 www.dougking.co.uk
  • 27. Smart Behaviour © Doug King 2013 www.dougking.co.uk
  • 28. Smart Behaviour © Doug King 2013 www.dougking.co.uk
  • 29. Smart Delivery “The best design can only come from a thorough understanding of operation “With validation included in the procurement contract, the designer, installer and manufacturer are intimately involved with operation during the first 12 months or more of occupation. Involvement in validation enables the supply side to learn from rich and immediate feedback on the how the specified design and products perform in operation.” Waide, Ure, Karagianni, Birling, Bordass, 2013 ‘The scope for energy and CO2 savings in the EU through the use of building automation technology‘ © Doug King 2013 www.dougking.co.uk
  • 30. Smart Delivery Typical Construction © Doug King 2013 www.dougking.co.uk King, 2010
  • 31. Smart Delivery Smart Construction © Doug King 2013 www.dougking.co.uk King, 2010
  • 32. “Smart People can use even Dumb Buildings intelligently” © Doug King 2013 www.dougking.co.uk Doug King