2. An ORGANIZATION means : “ A consciously coordinated social unit, composed of two or more people , that functions on a relatively continuous basis to achieve a common goal or set of goals.”
3. Who is Manager : “ Individual who achieve goals through other people”.
7. Organizational Behavior OB is the field of study that investigates the impact that individuals, groups and structure have on behavior within organizations, for the propose of applying such knowledge towards improving within organization's effectiveness.
16. Other challenges and opportunities 1. Responding to outsourcing . 2. Improving customer service. . 3. Improving to people ski… 4. Empowering people. . 5. Stimulating Innovation and change. 6. Coping with temporariness . 7. Working in network organization. 8. Helping employees balance work life conflicts. 9.Improving ethical behavior.
17. Basic OB Model Individual Level Group Level Organization Systems Level
18. Ability Values and Altitudes Personality And emotions Biographical Characteristics Individual learning Motivation Perception Individual Decision making Individual Level
19. Group Decision Making Leadership And trust Group Structure Conflict Work Team Power and Politics Communication Group Level
20. Organizational culture Organization structure And design Human resource Policies and practices Organizational system level
