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Resiliience
1. Building Resiliency
How to Thrive in Times of Change
Center for Creative Leadership
07/05/12 04:33 AM by Dr.Rajesh Patel,Director, nrv 1
mba,email:1966patel@gmail.com
2. RESILENCY
“More than education, more than
experience, more than training, a
person’s level of resilience will determine
who succeeds and who fails. That’s true
in the cancer ward, it’s true in the
Olympics, and it’s true in the boardroom.”
How Resilience Works
Harvard Business Review
May, 2002
07/05/12 04:33 AM by Dr.Rajesh Patel,Director, nrv 2
mba,email:1966patel@gmail.com
3. Definition:
Resilience means we can be
challenged and not break down. It is
the ability to bounce back, learn,
and even thrive in the face of
adversity.
07/05/12 04:33 AM by Dr.Rajesh Patel,Director, nrv 3
mba,email:1966patel@gmail.com
4. Why is Resiliency Important?
Because change is so pervasive.
Organizations change mission,
strategy or focus. Staff turnover
and budget struggles all create
change in their wake!
07/05/12 04:33 AM by Dr.Rajesh Patel,Director, nrv 4
mba,email:1966patel@gmail.com
5. Can You Become Resilient??
07/05/12 04:33 AM by Dr.Rajesh Patel,Director, nrv 5
mba,email:1966patel@gmail.com
6. Nine Areas of Resilience
• Acceptance of Change
How can I succeed when the rules have changed??
This is the way I have always done it!!
• Pay attention to the people and the work around you.
Seek out new challenges that stretch your skill or
minimize your weaknesses
• Pay attention to your mental well-being. Take
discomfort as a signal to explore your feelings and
thoughts.
• Examine change on its own terms – what can you
control
07/05/12 04:33 AM by Dr.Rajesh Patel,Director, nrv 6
mba,email:1966patel@gmail.com
7. 2. Continuous Learning
• At the end of each day write down one thing you
learned or one thing you knew already but had
confirmed
• Review a professional disappointment that occurred
recently (past 6 months). What is your perspective
now.
• Look back on a professional success that occurred in
your career. What do you know now that you didn’t
know then?
07/05/12 04:33 AM by Dr.Rajesh Patel,Director, nrv 7
mba,email:1966patel@gmail.com
8. The Learning Curve
Learning
Performance
Time
07/05/12 04:33 AM by Dr.Rajesh Patel,Director, nrv 8
mba,email:1966patel@gmail.com
9. Think about a struggle you’ve
successfully dealt with…
07/05/12 04:33 AM by Dr.Rajesh Patel,Director, nrv 9
mba,email:1966patel@gmail.com
10. 3. Self Empowerment
• What are your strengths?
• Develop new strengths
• Create your own board of directors or advisors.
07/05/12 04:33 AM by Dr.Rajesh Patel,Director, nrv 10
mba,email:1966patel@gmail.com
11. 4. Sense of Purpose
• Why?
• Why do you do the work that you
do?
• What gives it meaning?
• Flow
07/05/12 04:33 AM by Dr.Rajesh Patel,Director, nrv 11
mba,email:1966patel@gmail.com
12. Is there a difference between who
you are
And what you do?
07/05/12 04:33 AM by Dr.Rajesh Patel,Director, nrv 12
mba,email:1966patel@gmail.com
13. 5. Personal Identity
• Your job is just one facet of your identity
• Sense of personal identity creates links
between: feelings, beliefs, values and actions!
•"The essence of metaphor is understanding and
experiencing one kind of thing in terms of another."
• Develop a personal metaphor for your goals
I’m forever hitting a brick wall
I’m the captain of my fate
07/05/12 04:33 AM by Dr.Rajesh Patel,Director, nrv 13
mba,email:1966patel@gmail.com
14. 1. Personal and Professional Networks
“Developing a good-sized network
is truly a transferable skill”
• Personal as well as professional relationships
create a
strong base of support.
07/05/12 04:33 AM by Dr.Rajesh Patel,Director, nrv 14
mba,email:1966patel@gmail.com
15. 1. Reflection
• Establish Routines that build in reflection
• Rearrange priorities to make time for reflection
• Use your performance appraisal as time for
reflection
• Keep a journal
07/05/12 04:33 AM by Dr.Rajesh Patel,Director, nrv 15
mba,email:1966patel@gmail.com
16. 1. Skill Shifting
• Don’t be afraid to change your definition
• Where else would your skills be appreciated?
07/05/12 04:33 AM by Dr.Rajesh Patel,Director, nrv 16
mba,email:1966patel@gmail.com
17. 1. Relationship to Money
• Nowhere is it more evident how you relate to the
outside world than your attitude toward money!
07/05/12 04:33 AM by Dr.Rajesh Patel,Director, nrv 17
mba,email:1966patel@gmail.com
18. The Valley of Chaos
Learning
Performance
Time
07/05/12 04:33 AM by Dr.Rajesh Patel,Director, nrv 18
mba,email:1966patel@gmail.com
20. Fostering Individual Resilience
• Continuous learning
• Realistic optimism
• Sense of purpose and meaning
• Ritualized Ingenuity
• Social Network
07/05/12 04:34 AM by Dr.Rajesh Patel,Director, nrv 20
mba,email:1966patel@gmail.com
21. Fostering Organizational Resilience
• Establish a learning culture
• Create a compelling vision or
“sticky” message
• Create opportunities to innovate
• Networks that extend across
boundaries
• http://kimandjason.com/blog/
• Cuteoverload.com
07/05/12 04:34 AM by Dr.Rajesh Patel,Director, nrv 21
mba,email:1966patel@gmail.com
Notes de l'éditeur
What is your initial emotional response to a change in your personal and professional life?
Think about the survivors during the Great Depression. It wasn’t only the best educated or those with the financial means that rose above this national catastrophe – it was people who were willing to make changes – to
Resilience is a concept that’s closely related to emotional intelligence (see Goleman, pg. 44). It has to do with our ability to adapt and cope throughout life, and it is specifically associated with the ability to bounce back from adversity. Though there is no standard definition of resilience, the word implies elasticity or buoyancy. A metaphor from nature would be a green twig that has a fresh, vital living core so that when you step on it or bend it, it springs back. It is a multidimensional concept like leadership or intelligence, and therefore it cannot be easily isolated and resilient people cannot be easily put into a slot.
Resilience is a concept that’s closely related to emotional intelligence (see Goleman, pg. 44). It has to do with our ability to adapt and cope throughout life, and it is specifically associated with the ability to bounce back from adversity. Though there is no standard definition of resilience, the word implies elasticity or buoyancy. A metaphor from nature would be a green twig that has a fresh, vital living core so that when you step on it or bend it, it springs back. It is a multidimensional concept like leadership or intelligence, and therefore it cannot be easily isolated and resilient people cannot be easily put into a slot.
[Common question = can resilience be learned or is it genetic?] [Answer: people who research resilience agree that it is something that you can learn (though there are some genetic factors that contribute, such as physical hardiness). For instance, George Vaillant, director of the Study of Adult Development at the Harvard Medical School has followed selected groups of people for a fifty-year span of time. He found that resilience can be cultivated and learned throughout our lifetime.]
Being in the moment. Practice this exercise. Go for a walk, and try to remind yourself only to think about what is occurring during your walk – What do you see How do you feel. How long are you able to do this without your mind wandering back to work or something you need to do when you return home.
Learning does not only mean going for a degree or some sort of certification. It can be a hobby or a personal interest that stretches your mind and helps you to grow.
When you learn a new skill there is a drop in performance in other areas. For example, when a baby learns to walk, there will be a regression in other behaviors as the child adapts to this new skill.
How did you get through the valley? What resources did you draw on? How would you help others?
Meet with your peers to discuss common challenges and solutions. These should be people you trust from the same level of responsibility as you.
Have you ever worked on a project that took up all your time and attention and at the end you feel energized?? This type of experience is likely tied to your personal goals.
If you were to design a personal logo what would it be, what represents your values, your mission. Think about the roles you play in your professional life. Would you make changes
Make a list of people you can depend on Put down the names of people you go to sharing success stories What do you know about each of these people on your list? Choose a name from that list – what can you do for that person today?
When you take time to reflect you develop a degree of self awareness that will support your resiliency in both your professional and personal life. Use it as a self feedback tool.
Volunteer Help out with a project Stretch your technical skills Describe 3-5 different jobs you could do today with your current skills!
You cannot be flexible toward change if you are living beyond your means. Decide what you need and what you want. Think of alternative ways to earn money. Is there a gap between what you want and the money that’s available?? Within those gaps are opportunities. What can you do without or what can you do to bridge that gap. A passive income….what does that mean.