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Optimize Channel Coverage and Partner Loyalty with Deal Registration Jeff Zobrist, Siemens, PLM Software David Crilley, Proofpoint Channel and Partner Management
Safe Harbor Statement ,[object Object],[object Object],[object Object]
Dave Crilley Director, Channel Marketing [email_address] Jeff Zobrist Director, Global Channel Operations PLM Software [email_address]
An effective deal registration program is critical to the success of your channel strategy ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Channel conflict is a common reason for deal registration programs Source: Channel Enablers research of leading IT Vendors
Deals are being registered on the “backs of napkins” Source: Channel Enablers research of leading IT Vendors  Paper/email is still the primary mechanism to manage programs
Deal registration process best practice process flow Submit Deal  Registration Reject Deal  Registration Review Deal  Registration Find Duplicates (Merge) Approve Deal  Registration Create Account, Contact, Opportunity (optional) Partner Portal Submission Channel Manager Reviews Submitted Deals Convert Registration to  Opportunity Approval Workflow Submitted Assign Sales Team Partner Account Manager Extended Sales Team Send  Notifications Workflow Alert to Sales Team Partner View View My Opportunities View My Submitted Registrations Report Approval  Rejected Manage & Close Opportunity Opportunity Close Forecast Roll-up
Deal Registration best practice methodologies Define Goals for Program Have an Adoption Plan for Launch, Early Phase, and Ongoing Map Program from A-Z Determine Success Metrics and Track them in real time Define and Publish your Deal Reg Validation Criteria 1 3 2 5 6 Define and Communicate Value to Partners 4
Siemens PLM Software ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Touching Lives Everywhere … ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],20%
PLM: The New Enterprise Software Player
Why is PRM important to Siemens PLM Software? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Key objective: Motivating and increasing the productivity of the 4,000-5,000 partner feet on the street who represent and sell for you but don’t directly work for you
SFDC PRM – Single Sales Tool for Channel Managers
SFDC was very different from our in-house system “Opportunity based” System vs. “Account based” system ,[object Object],[object Object],[object Object],Lead Company, Contact, & Opportunity Info all in one data object Master Account (D&B) Contact(s) Opportunity(s) Convert
Siemens PLM Software  Opportunity (Deal) Registration ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Siemens PLM Software  Opportunity (Deal) Registration ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Siemens SFDC Deal Registration (Inbound Lead Process) This process outlines a lead originated by a Partner and is entered into the PRM portal as a “registered” partner lead. Traffic Cop Checks for  Dups and/or Conflict Traffic Cop Converts Lead (Assign Owner to CM) Opportunity Registered  (Date Stamp) Accept Lead? Yes Communication Sent to Partner No Partner UGS Legend Automatic Communication Sent to Partner Traffic Cop (or CM) Adds Partner to Sales Team Traffic Cop (or CM)  updates Partner Registration Type Partner works On Opportunity Partner Entered into PRM Portal (Partner Creates Lead in Portal or Mass Load) Partner Qualifies Lead and updates Partner  Status to Qualified Traffic Cop Notified the  Lead is Qualified
Siemens PLM Channel Partner Deal Registration Decision Process Existing PLM  Customer Account? YES PLM Named Enterprise Vertical Account? Deal Registered to Partner  Opportunity Created, tied to Account, and  Partner added to Sales Team Existing PLM  Customer Prospect? No No Current Opportunity  in Play?  Last 12 months (Location,  Product family, Budget, Timing) YES Deal Registration Rejected  UGS Sales Rep can decide if they want Partner involved in opportunity due to Value Add No YES YES Deal Registration Rejected  UGS Sales Rep can decide if they want Partner involved in opportunity due to Value Add Current Opportunity  in Play?  Last 12 months (Location,  Product family, Budget, Timing) YES Deal Registered to Partner  Opportunity Created, tied to Account, and  Partner added to Sales Team No YES Deal Registration Rejected  UGS Sales Rep can decide if they want Partner involved in opportunity due to Value Add Current Opportunity  in Play?  Last 12 months (Location,  Product family, Budget, Timing) No Deal Registered to Partner  Opportunity Created, tied to Account, and  Partner added to Sales Team Deal Registrations will be valid for 180 days, if activity and progress in account, then will be renewed in 90 day increments. Desire to Reward Channel Partner for Aggressiveness and Collaboration UGS Sales Rep can decide if they want Partner involved in opportunity due to Value Add No
Leads - Created Deal Registration Section ,[object Object],[object Object],[object Object],[object Object]
UGS Opportunity Management ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Opportunity Management – adding value Links on the Opportunity to key sales information on the Partner Portal Links to  Partner On-line Order System
Making it easier for Channel Partners … ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Key Lessons Learned ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Siemens PLM Software Leveraging SFDC for Channel Partner Benefits ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],A Tool designed for Siemens PLM Software Channel Partners and their Channel Managers
Thank You. Jeff Zobrist Director, Global Channel Operations PLM Software [email_address]
All About Proofpoint ,[object Object],[object Object],[object Object],[object Object],[object Object],Proofpoint provides  unified email security and data loss prevention  solutions to defend against inbound threats such as spam and viruses, prevent leaks of confidential and private information across all protocols and encrypt sensitive emails.  Proofpoint provides the most scalable and flexible deployment model including: hardware appliance, virtual appliance, hosted services and software.
What is Messaging Security? Inbound Threats Came First Outbound Threats Followed Enterprise SMTP, HTTP, IM  and FTP services Security threats have always been a problem to enterprises 101010101010101 0101010101010101 101010101010101 01010101010101010 101010101010101 101010101010101 1010101010101010 01010101010101010 1010101010101010 01010101010101 101010101010101 0101010101010101 101010101010101 0101010101010101010101 101010101010101 101010101010101 1010101010101010 01010101010101010 1010101010101010 01010101010101010 Spam Phishing Directory harvest Denial of service Viruses Botnets Intellectual property Corporate governance Security, privacy  and compliance
Proofpoint Snapshot ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Strategic Partners
Proofpoint – Deal Registration Key Challenges ,[object Object],[object Object],[object Object],[object Object],[object Object]
Proofpoint – Deal Registration Goals ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Proofpoint Deal Registration – Process Map Assign to Proofpoint salesperson & notify partner automated Proofpoint admin NO YES Partner enters deal registration request in  Proofpoint Partner Portal (creates Lead) “ declined” message sent to partner “ request received”  message to partner, cc to Proofpoint Sales mgmt Approve request? Convert to Stage 0 Opportunity “ approved” message sent to partner, cc to Proofpoint Sales mgmt Partner  pursues with Proofpoint Salesperson Add partner salesperson to Sales Team
Proofpoint Deal Registration – Approval Criteria ,[object Object],[object Object],[object Object],[object Object],[object Object]
Proofpoint Deal Registration – Approval Process
Proofpoint Deal Registration – Partner View
Balancing Carrots and Sticks - What’s in it for Partners? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Adoption Strategies ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Proofpoint – Results ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
What’s next? Get a one on one demo Get it now & start a pilot Learn More
Session Feedback Let us know how we’re doing! ,[object Object],[object Object],[object Object],[object Object],[object Object],We strive to improve, t hank you for filling out our survey. ,[object Object],[object Object]

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S C P004 Morris 091807

  • 1. Optimize Channel Coverage and Partner Loyalty with Deal Registration Jeff Zobrist, Siemens, PLM Software David Crilley, Proofpoint Channel and Partner Management
  • 2.
  • 3. Dave Crilley Director, Channel Marketing [email_address] Jeff Zobrist Director, Global Channel Operations PLM Software [email_address]
  • 4.
  • 5. Channel conflict is a common reason for deal registration programs Source: Channel Enablers research of leading IT Vendors
  • 6. Deals are being registered on the “backs of napkins” Source: Channel Enablers research of leading IT Vendors Paper/email is still the primary mechanism to manage programs
  • 7. Deal registration process best practice process flow Submit Deal Registration Reject Deal Registration Review Deal Registration Find Duplicates (Merge) Approve Deal Registration Create Account, Contact, Opportunity (optional) Partner Portal Submission Channel Manager Reviews Submitted Deals Convert Registration to Opportunity Approval Workflow Submitted Assign Sales Team Partner Account Manager Extended Sales Team Send Notifications Workflow Alert to Sales Team Partner View View My Opportunities View My Submitted Registrations Report Approval Rejected Manage & Close Opportunity Opportunity Close Forecast Roll-up
  • 8. Deal Registration best practice methodologies Define Goals for Program Have an Adoption Plan for Launch, Early Phase, and Ongoing Map Program from A-Z Determine Success Metrics and Track them in real time Define and Publish your Deal Reg Validation Criteria 1 3 2 5 6 Define and Communicate Value to Partners 4
  • 9.
  • 10.
  • 11. PLM: The New Enterprise Software Player
  • 12.
  • 13. SFDC PRM – Single Sales Tool for Channel Managers
  • 14.
  • 15.
  • 16.
  • 17. Siemens SFDC Deal Registration (Inbound Lead Process) This process outlines a lead originated by a Partner and is entered into the PRM portal as a “registered” partner lead. Traffic Cop Checks for Dups and/or Conflict Traffic Cop Converts Lead (Assign Owner to CM) Opportunity Registered (Date Stamp) Accept Lead? Yes Communication Sent to Partner No Partner UGS Legend Automatic Communication Sent to Partner Traffic Cop (or CM) Adds Partner to Sales Team Traffic Cop (or CM) updates Partner Registration Type Partner works On Opportunity Partner Entered into PRM Portal (Partner Creates Lead in Portal or Mass Load) Partner Qualifies Lead and updates Partner Status to Qualified Traffic Cop Notified the Lead is Qualified
  • 18. Siemens PLM Channel Partner Deal Registration Decision Process Existing PLM Customer Account? YES PLM Named Enterprise Vertical Account? Deal Registered to Partner Opportunity Created, tied to Account, and Partner added to Sales Team Existing PLM Customer Prospect? No No Current Opportunity in Play? Last 12 months (Location, Product family, Budget, Timing) YES Deal Registration Rejected UGS Sales Rep can decide if they want Partner involved in opportunity due to Value Add No YES YES Deal Registration Rejected UGS Sales Rep can decide if they want Partner involved in opportunity due to Value Add Current Opportunity in Play? Last 12 months (Location, Product family, Budget, Timing) YES Deal Registered to Partner Opportunity Created, tied to Account, and Partner added to Sales Team No YES Deal Registration Rejected UGS Sales Rep can decide if they want Partner involved in opportunity due to Value Add Current Opportunity in Play? Last 12 months (Location, Product family, Budget, Timing) No Deal Registered to Partner Opportunity Created, tied to Account, and Partner added to Sales Team Deal Registrations will be valid for 180 days, if activity and progress in account, then will be renewed in 90 day increments. Desire to Reward Channel Partner for Aggressiveness and Collaboration UGS Sales Rep can decide if they want Partner involved in opportunity due to Value Add No
  • 19.
  • 20.
  • 21. Opportunity Management – adding value Links on the Opportunity to key sales information on the Partner Portal Links to Partner On-line Order System
  • 22.
  • 23.
  • 24.
  • 25. Thank You. Jeff Zobrist Director, Global Channel Operations PLM Software [email_address]
  • 26.
  • 27. What is Messaging Security? Inbound Threats Came First Outbound Threats Followed Enterprise SMTP, HTTP, IM and FTP services Security threats have always been a problem to enterprises 101010101010101 0101010101010101 101010101010101 01010101010101010 101010101010101 101010101010101 1010101010101010 01010101010101010 1010101010101010 01010101010101 101010101010101 0101010101010101 101010101010101 0101010101010101010101 101010101010101 101010101010101 1010101010101010 01010101010101010 1010101010101010 01010101010101010 Spam Phishing Directory harvest Denial of service Viruses Botnets Intellectual property Corporate governance Security, privacy and compliance
  • 28.
  • 29.
  • 30.
  • 31. Proofpoint Deal Registration – Process Map Assign to Proofpoint salesperson & notify partner automated Proofpoint admin NO YES Partner enters deal registration request in Proofpoint Partner Portal (creates Lead) “ declined” message sent to partner “ request received” message to partner, cc to Proofpoint Sales mgmt Approve request? Convert to Stage 0 Opportunity “ approved” message sent to partner, cc to Proofpoint Sales mgmt Partner pursues with Proofpoint Salesperson Add partner salesperson to Sales Team
  • 32.
  • 33. Proofpoint Deal Registration – Approval Process
  • 34. Proofpoint Deal Registration – Partner View
  • 35.
  • 36.
  • 37.
  • 38. What’s next? Get a one on one demo Get it now & start a pilot Learn More
  • 39.