13. They are not just influencing others over the internet, they are also indirectly influencing more people who might not be present over the internet You should also try this! Yes, I will
14. These are public conversations that are accessible to businesses
15. They can listen to them and understand how their products and brands are being perceived and talked about by people
16. They can respond to them and change the way their products and brands are being perceived and talked about by people hmm hmm Our brand stands for this.