The document discusses whether eGovernment can work in the cloud. It provides examples from Digital Austria and discusses opportunities and risks of cloud computing legally, structurally, economically and technically. It also discusses using eID in the cloud and potential requirements for Austria, such as piloting projects, developing cloud-ready applications, and ensuring quality eID in the cloud. The document concludes that cloud computing promises cost reductions for eGovernment but also poses legal, technical and organizational challenges regarding citizens' personal data.
Government cloud services international experience laurence millar
Can e government work in the cloud reichstaedter
1. Can eGovernment
work in the Cloud?
Some examples from Digital Austria …
Peter Reichstädter
Chisinau, 14th February 2013
peter.reichstaedter@bka.gv.at
Cloud Computing Austria | 14.02.2013
2. Topics
Definition
– general features
Opportunities and risks
– Legally
– Structurally
– Economically
– Technically
example: eID and cloud
possible approach / requirements for Austria
Cloud Computing Austria | 14.02.2013 2|
3. selected ICT topics/trends 2013
Stuxnet
Web 2.0 Semantic Web Social EngineeringKritische Infrastruktur
Botnetze
Facebook Twitter Blogs Cyber Security CERT
Wiki Social Media GovCERT
IaaS
Private Cloud PaaS SaaS
Collaboration Participation
Mobiles Breitband Youtube Cloud Computing
Video Standardisierung Public Cloud
Smartphone
Apps Tablet
HTML5 Shared Service
Location based Services Virtualisierung Zentralisierung
App Stores Smart Meter Green IT Smart Grid
Cloud Computing Austria | 14.02.2013
4. selected ICT topics/trends 2013
Stuxnet
Web 2.0 Semantic WebSocial EngineeringKritische Infrastruktur
Botnetze
Facebook Twitter Blogs Cyber Security CERT
Wiki Social Media GovCERT
IaaS
Private Cloud PaaS SaaS
Collaboration Participation
Mobiles Breitband Youtube Cloud Computing
Video Standardisierung Public Cloud
Smartphone
Apps Tablet
HTML5 Shared Service
Location based Serices Virtualisierung Zentralisierung
App Stores Smart Meter Green IT Smart Grid
Cloud Computing Austria | 14.02.2013
5. Federal Republic of Austria
Area: 83 879 km² Population: 8,5 Mio
MobilePenetration 112% MobileInternet: 80% Mobile eID: YES
13 federal ministries - 9 regions
80 district administrations - 2357 municipalities
6. strategy and organization
must walk hand in hand
STRATEGIC ePartici-
pation
GOALS eID basic
and data government
protection information
ICT
electronic
eSignature
dossier
back office eDelivery EXAMPLE
Identifying the
strategic needs
AT
connected
government It-security
portals
eInclusion
… it needs clear decisions
ICT in the public
quite ahead before real
sector is like a large
movement can be
vessel …
planned
Cloud Computing Austria | 14.02.2013
7. use of eID
Within administration:
• in order to provide more
efficient procedures and
ID
to avoid extensive data
to be collected
Access to e-gov:
• in order to facilitate
e-government and
ID
transformation
(automated procedures)
Access to e-business:
• in order to raise quality ID
trust and security by
profiting from public
sector
$
Cloud Computing Austria | 14.02.2013
8. IOP Guidance
ARTEFACTS & INITIATIVES EUROPEAN PUBLIC
SERVICES ACTIVITIES
European Interoperability Strategy
SUPPORT
Governance
EIS
European Interoperability Framework
EIF Conception
European Interoperability
Guidelines
Architecture Guidelines Implementation
European Interoperability
Infrastructure&Services
Services & Tools
Services Tools Operation
Cloud Computing Austria | 14.02.2013
9. EU “Large Scale” pilots
Electronic Procurement
Large Scale Pilot PEPPOL
www.peppol.eu
Electronic Identity
Large Scale Pilot STORK
www.eid-stork.eu
Service Directive
Large Scale Pilot SPOCS
www.eu-spocs.eu
eHealth
Large Scale Pilot epSOS www.epsos.eu
e-Justice Communication
Large Scale Pilot e-CODEX www.e-codex.eu
Cloud Computing Austria | 14.02.2013
10. Where is the ‘e-……..’?
Cloud Computing Austria | 14.02.2013
11. Service: ['s&r-v&s]
1: the occupation or function of serving
2: the work performed by one that serves
“It is not the strongest of the species that survive,
nor the most intelligent,
but the ones most responsive to change”
Charles Darwin
11
15. E-Government may be
Informational processes
– e.g. law information system
– no immediate data protection dimension
Transactional processes
– Processing personal data
– Authentication / quality eID plays a major role
Cloud Computing Austria | 14.02.2013
16. Impacts of Cloud Computing on eID
new approaches (like eID) must be “cloud
compatible”
– from the point of view of security
– from the point of view of privacy and intellectual property
protection
we might possibly need to twist on both ends
– in the eID domain
– in the cloud domain
– to yield contractual, legal/regulatory, commercial and
technical acceptance
Cloud Computing Austria | 14.02.2013
17. Cloud - Chance and Risk
CLOUD will enable and enforce broad usage of
crypto-based services
– eID and access control
– storage and confidentiality of data
– standard security for all
at the same time knowledge and with this
awareness will be lowered at the users side
Cloud Computing Austria | 14.02.2013
18. possible approach / requirements for Austria (1)
pilot and analyse cloud projects (‚FRCC/BLSG‘)
– exchange of information and experience
– Studying and experimenting on cloud solutions e.g. eID SSO
etc.
‚Cloud-compliant application‘
– develop new applications cloud ready
– establishment of criteria, what defines "cloud compliant“
suitability criteria for cloud
– definition of suitable criteria for applications for assessing
which cloud model they fit
Cloud standards
– definition of standard requirements for Cloud Providers
– definition of a standard process model in the implementation
of cloud applications
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19. possible approach / requirements for Austria (2)
Cloud assessment
– definition of criteria catalogue and development of models for
assessment
Cloud sustainability and openness
– implement applications in the cloud so that migration is
defined / assessed and / or service for alternative cloud is
feasible (service runs at two different cloud providers)
Cloud in the administration
– evaluation and assessment of one / several government
cloud(s) for Austria and across borders
Cloud – next steps:
– identify potential services, pilot them, learn, share, …
– European Cloud Partnership (ECP)
Cloud Computing Austria | 14.02.2013 36 |
20. www.oasis-open.org
Conclusions
Cloud Computing on ICT-strategy//E-
Government “radar”
Promises of cost reductions
thus might assist getting efficiency gains
Legal, technical, organizational issues
Citizen’s personal data in transactional services
May not interfere with citizen fundamental rights
Challenging with current public cloud contracts
Standards ….
Quality eID in the Cloud to be addressed
Cloud Computing Austria | 14.02.2013
23. Cloud Computing / Austria
Thank you!
Peter Reichstädter
Federal Chancellery of Austria
Ballhausplatz 2
Wien, Vienna
A-1014
Februar 2011
Phone: +43 53115 7477
peter.reichstaedter@bka.gv.at
Cloud Computing Austria | 14.02.2013