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Can eGovernment
work in the Cloud?

Some examples from Digital Austria …




Peter Reichstädter
Chisinau, 14th February 2013
peter.reichstaedter@bka.gv.at
Cloud Computing Austria | 14.02.2013
Topics
 Definition
     – general features


 Opportunities and risks
     –   Legally
     –   Structurally
     –   Economically
     –   Technically

 example: eID and cloud

 possible approach / requirements for Austria

Cloud Computing Austria | 14.02.2013             2|
selected ICT topics/trends 2013

                                                    Stuxnet
       Web 2.0 Semantic Web                 Social EngineeringKritische Infrastruktur
                                                                              Botnetze
 Facebook Twitter Blogs                       Cyber Security CERT
Wiki Social Media                                  GovCERT
                                                             IaaS
                                          Private Cloud PaaS      SaaS
Collaboration Participation
Mobiles Breitband     Youtube Cloud Computing
                      Video Standardisierung Public Cloud
  Smartphone
Apps Tablet
             HTML5                                  Shared Service
Location based Services                         Virtualisierung Zentralisierung

  App Stores             Smart Meter Green           IT    Smart Grid
   Cloud Computing Austria | 14.02.2013
selected ICT topics/trends 2013

                                                   Stuxnet
       Web 2.0             Semantic WebSocial EngineeringKritische Infrastruktur
                                                                         Botnetze
 Facebook Twitter Blogs                      Cyber Security CERT
Wiki Social Media                                  GovCERT
                                                             IaaS
                                          Private Cloud PaaS      SaaS
Collaboration Participation
Mobiles Breitband     Youtube Cloud Computing
                      Video Standardisierung Public Cloud
  Smartphone
Apps Tablet
             HTML5                                 Shared Service
Location based Serices                         Virtualisierung Zentralisierung

  App Stores             Smart Meter Green          IT   Smart Grid
   Cloud Computing Austria | 14.02.2013
Federal Republic of Austria
Area: 83 879 km² Population: 8,5 Mio
MobilePenetration 112% MobileInternet: 80% Mobile eID: YES
13 federal ministries - 9 regions
80 district administrations - 2357 municipalities
strategy and organization
must walk hand in hand
  STRATEGIC                                ePartici-
                                            pation
  GOALS                      eID                             basic
                           and data                      government
                          protection                     information



                                                                                      ICT
                   electronic
                                                                eSignature
                     dossier
                   back office                                   eDelivery            EXAMPLE
                                       Identifying the
                                       strategic needs
                                                                                      AT
                         connected
                         government                      It-security
                           portals

                                           eInclusion

                                                                         … it needs clear decisions
  ICT in the public
                                                                           quite ahead before real
  sector is like a large
                                                                                 movement can be
  vessel …
                                                                                           planned
 Cloud Computing Austria | 14.02.2013
use of eID

Within administration:
   • in order to provide more
       efficient procedures and
                                       ID
       to avoid extensive data
       to be collected

Access to e-gov:
   • in order to facilitate
       e-government and
                                       ID
       transformation
       (automated procedures)


Access to e-business:
   • in order to raise quality         ID
       trust and security by
       profiting from public
       sector
                                            $
Cloud Computing Austria | 14.02.2013
IOP Guidance
                ARTEFACTS & INITIATIVES              EUROPEAN PUBLIC
                                                    SERVICES ACTIVITIES

 European Interoperability Strategy




                                          SUPPORT
                                                      Governance
                          EIS

European Interoperability Framework
                EIF                                   Conception

       European Interoperability
               Guidelines
        Architecture Guidelines                     Implementation

       European Interoperability
        Infrastructure&Services
            Services & Tools
             Services Tools                            Operation




 Cloud Computing Austria | 14.02.2013
EU “Large Scale” pilots
 Electronic Procurement
Large Scale Pilot PEPPOL
                                       www.peppol.eu

    Electronic Identity
 Large Scale Pilot STORK
                                       www.eid-stork.eu

      Service Directive
 Large Scale Pilot SPOCS
                                       www.eu-spocs.eu

             eHealth
 Large Scale Pilot epSOS               www.epsos.eu

e-Justice Communication
 Large Scale Pilot e-CODEX             www.e-codex.eu

Cloud Computing Austria | 14.02.2013
Where is the ‘e-……..’?




  Cloud Computing Austria | 14.02.2013
Service: ['s&r-v&s]
1: the occupation or function of serving
2: the work performed by one that serves




         “It is not the strongest of the species that survive,

                                   nor the most intelligent,
                    but the ones most responsive to change”

     Charles Darwin




    11
How Cities Evolve




 12
missing confidence?
    13
15/02/2013
Situation and conditions
Gartner Hype Cycle




Cloud Computing Austria | 14.02.2013   16 |
E-Government may be

 Informational processes

    – e.g. law information system
    – no immediate data protection dimension


 Transactional processes

    – Processing personal data
    – Authentication / quality eID plays a major role




Cloud Computing Austria | 14.02.2013
Impacts of Cloud Computing on eID

 new approaches (like eID) must be “cloud
  compatible”
      – from the point of view of security
      – from the point of view of privacy and intellectual property
        protection


 we might possibly need to twist on both ends
      – in the eID domain
      – in the cloud domain
      – to yield contractual, legal/regulatory, commercial and
        technical acceptance



Cloud Computing Austria | 14.02.2013
Cloud - Chance and Risk

 CLOUD will enable and enforce broad usage of
  crypto-based services

     – eID and access control
     – storage and confidentiality of data
     – standard security for all

 at the same time knowledge and with this
  awareness will be lowered at the users side


Cloud Computing Austria | 14.02.2013
possible approach / requirements for Austria (1)

 pilot and analyse cloud projects (‚FRCC/BLSG‘)
     – exchange of information and experience
     – Studying and experimenting on cloud solutions e.g. eID SSO
       etc.
 ‚Cloud-compliant application‘
     – develop new applications cloud ready
     – establishment of criteria, what defines "cloud compliant“
 suitability criteria for cloud
     – definition of suitable criteria for applications for assessing
       which cloud model they fit
 Cloud standards
     – definition of standard requirements for Cloud Providers
     – definition of a standard process model in the implementation
       of cloud applications

Cloud Computing Austria | 14.02.2013                                    35 |
possible approach / requirements for Austria (2)

 Cloud assessment
     – definition of criteria catalogue and development of models for
       assessment
 Cloud sustainability and openness
     – implement applications in the cloud so that migration is
       defined / assessed and / or service for alternative cloud is
       feasible (service runs at two different cloud providers)
 Cloud in the administration
     – evaluation and assessment of one / several government
       cloud(s) for Austria and across borders


 Cloud – next steps:
     – identify potential services, pilot them, learn, share, …
     – European Cloud Partnership (ECP)
Cloud Computing Austria | 14.02.2013                                  36 |
www.oasis-open.org

Conclusions
   Cloud Computing on ICT-strategy//E-

    Government “radar”
            Promises of cost reductions
            thus might assist getting efficiency gains

      Legal, technical, organizational issues
            Citizen’s personal data in transactional services
            May not interfere with citizen fundamental rights
            Challenging with current public cloud contracts
            Standards ….

      Quality eID in the Cloud to be addressed
 Cloud Computing Austria | 14.02.2013
www.oasis-open.org

Congratulations to EGC / MD ….
   Wow, cool stuff ….




      Project = result!


      Collaboration


      …


 Cloud Computing Austria | 14.02.2013
Cloud Computing Austria | 14.02.2013
Cloud Computing / Austria
Thank you!


Peter Reichstädter

Federal Chancellery of Austria
Ballhausplatz 2
Wien, Vienna
A-1014
         Februar 2011
Phone: +43 53115 7477
peter.reichstaedter@bka.gv.at


Cloud Computing Austria | 14.02.2013

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Can e government work in the cloud reichstaedter

  • 1. Can eGovernment work in the Cloud? Some examples from Digital Austria … Peter Reichstädter Chisinau, 14th February 2013 peter.reichstaedter@bka.gv.at Cloud Computing Austria | 14.02.2013
  • 2. Topics  Definition – general features  Opportunities and risks – Legally – Structurally – Economically – Technically  example: eID and cloud  possible approach / requirements for Austria Cloud Computing Austria | 14.02.2013 2|
  • 3. selected ICT topics/trends 2013 Stuxnet Web 2.0 Semantic Web Social EngineeringKritische Infrastruktur Botnetze Facebook Twitter Blogs Cyber Security CERT Wiki Social Media GovCERT IaaS Private Cloud PaaS SaaS Collaboration Participation Mobiles Breitband Youtube Cloud Computing Video Standardisierung Public Cloud Smartphone Apps Tablet HTML5 Shared Service Location based Services Virtualisierung Zentralisierung App Stores Smart Meter Green IT Smart Grid Cloud Computing Austria | 14.02.2013
  • 4. selected ICT topics/trends 2013 Stuxnet Web 2.0 Semantic WebSocial EngineeringKritische Infrastruktur Botnetze Facebook Twitter Blogs Cyber Security CERT Wiki Social Media GovCERT IaaS Private Cloud PaaS SaaS Collaboration Participation Mobiles Breitband Youtube Cloud Computing Video Standardisierung Public Cloud Smartphone Apps Tablet HTML5 Shared Service Location based Serices Virtualisierung Zentralisierung App Stores Smart Meter Green IT Smart Grid Cloud Computing Austria | 14.02.2013
  • 5. Federal Republic of Austria Area: 83 879 km² Population: 8,5 Mio MobilePenetration 112% MobileInternet: 80% Mobile eID: YES 13 federal ministries - 9 regions 80 district administrations - 2357 municipalities
  • 6. strategy and organization must walk hand in hand STRATEGIC ePartici- pation GOALS eID basic and data government protection information ICT electronic eSignature dossier back office eDelivery EXAMPLE Identifying the strategic needs AT connected government It-security portals eInclusion … it needs clear decisions ICT in the public quite ahead before real sector is like a large movement can be vessel … planned Cloud Computing Austria | 14.02.2013
  • 7. use of eID Within administration: • in order to provide more efficient procedures and ID to avoid extensive data to be collected Access to e-gov: • in order to facilitate e-government and ID transformation (automated procedures) Access to e-business: • in order to raise quality ID trust and security by profiting from public sector $ Cloud Computing Austria | 14.02.2013
  • 8. IOP Guidance ARTEFACTS & INITIATIVES EUROPEAN PUBLIC SERVICES ACTIVITIES European Interoperability Strategy SUPPORT Governance EIS European Interoperability Framework EIF Conception European Interoperability Guidelines Architecture Guidelines Implementation European Interoperability Infrastructure&Services Services & Tools Services Tools Operation Cloud Computing Austria | 14.02.2013
  • 9. EU “Large Scale” pilots Electronic Procurement Large Scale Pilot PEPPOL www.peppol.eu Electronic Identity Large Scale Pilot STORK www.eid-stork.eu Service Directive Large Scale Pilot SPOCS www.eu-spocs.eu eHealth Large Scale Pilot epSOS www.epsos.eu e-Justice Communication Large Scale Pilot e-CODEX www.e-codex.eu Cloud Computing Austria | 14.02.2013
  • 10. Where is the ‘e-……..’? Cloud Computing Austria | 14.02.2013
  • 11. Service: ['s&r-v&s] 1: the occupation or function of serving 2: the work performed by one that serves “It is not the strongest of the species that survive, nor the most intelligent, but the ones most responsive to change” Charles Darwin 11
  • 13. missing confidence? 13 15/02/2013
  • 14. Situation and conditions Gartner Hype Cycle Cloud Computing Austria | 14.02.2013 16 |
  • 15. E-Government may be  Informational processes – e.g. law information system – no immediate data protection dimension  Transactional processes – Processing personal data – Authentication / quality eID plays a major role Cloud Computing Austria | 14.02.2013
  • 16. Impacts of Cloud Computing on eID  new approaches (like eID) must be “cloud compatible” – from the point of view of security – from the point of view of privacy and intellectual property protection  we might possibly need to twist on both ends – in the eID domain – in the cloud domain – to yield contractual, legal/regulatory, commercial and technical acceptance Cloud Computing Austria | 14.02.2013
  • 17. Cloud - Chance and Risk  CLOUD will enable and enforce broad usage of crypto-based services – eID and access control – storage and confidentiality of data – standard security for all  at the same time knowledge and with this awareness will be lowered at the users side Cloud Computing Austria | 14.02.2013
  • 18. possible approach / requirements for Austria (1)  pilot and analyse cloud projects (‚FRCC/BLSG‘) – exchange of information and experience – Studying and experimenting on cloud solutions e.g. eID SSO etc.  ‚Cloud-compliant application‘ – develop new applications cloud ready – establishment of criteria, what defines "cloud compliant“  suitability criteria for cloud – definition of suitable criteria for applications for assessing which cloud model they fit  Cloud standards – definition of standard requirements for Cloud Providers – definition of a standard process model in the implementation of cloud applications Cloud Computing Austria | 14.02.2013 35 |
  • 19. possible approach / requirements for Austria (2)  Cloud assessment – definition of criteria catalogue and development of models for assessment  Cloud sustainability and openness – implement applications in the cloud so that migration is defined / assessed and / or service for alternative cloud is feasible (service runs at two different cloud providers)  Cloud in the administration – evaluation and assessment of one / several government cloud(s) for Austria and across borders  Cloud – next steps: – identify potential services, pilot them, learn, share, … – European Cloud Partnership (ECP) Cloud Computing Austria | 14.02.2013 36 |
  • 20. www.oasis-open.org Conclusions  Cloud Computing on ICT-strategy//E- Government “radar”  Promises of cost reductions  thus might assist getting efficiency gains  Legal, technical, organizational issues  Citizen’s personal data in transactional services  May not interfere with citizen fundamental rights  Challenging with current public cloud contracts  Standards ….  Quality eID in the Cloud to be addressed Cloud Computing Austria | 14.02.2013
  • 21. www.oasis-open.org Congratulations to EGC / MD ….  Wow, cool stuff ….  Project = result!  Collaboration  … Cloud Computing Austria | 14.02.2013
  • 22. Cloud Computing Austria | 14.02.2013
  • 23. Cloud Computing / Austria Thank you! Peter Reichstädter Federal Chancellery of Austria Ballhausplatz 2 Wien, Vienna A-1014 Februar 2011 Phone: +43 53115 7477 peter.reichstaedter@bka.gv.at Cloud Computing Austria | 14.02.2013