EBRC Trusted Partners at ICT Spring 2014

EBRC.COM
Discover our awards and certifications
TRUSTED DATA CENTRE, CLOUD & MANAGED SERVICES
ebrc Trusted Partners
Innovate & Conquer the world
from Luxembourg

So many clouds in Europe...
Who can you trust?
EBRC.com
5, rue Eugène Ruppert • L-2453 Luxembourg
G.D. Luxembourg • Phone +352 26 06 1 • Email : info@ebrc.com
TRUSTED DATA CENTRE, CLOUD & MANAGED SERVICES
ALIEN CLOUD
PIRATE CLOUDRISKY CLOUD
FAKE CLOUD
DO IT YOURSELF CLOUD
LEAKING CLOUD
BLACK BOX CLOUD GHOST CLOUD
TRUSTED
CLOUD SERVICES

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Edito
Take Pole Position with EBRC,
and EBRC Trusted Partners
Entrepreneurs, innovative projects, new business, start-ups?
Present us your project!
Switch gear from neutral to first and Boost!
EBRC supports entrepreneurs and companies in the development and the launch of innovative businesses.
From the concept to international success, EBRC teams of experts provide the best professional advises to set-up
new businesses and start-up applications.
EBRC, your One-Stop-Shop ICT provider
With more than national & international recognitions, certifications and labels, EBRC contributes to guide and to
develop clients’ projects.
EBRC offers a large scope of services enabling clients to stay focused on their business development, compliant
with the markets regulations and reducing the Time-to-Market.
In other words, EBRC acts as a facilitator, a loyal and reliable partner and sponsor.
EBRC mission is your success
Very present in the financial market at the beginning, EBRC has developed over the year a unique know-how
in the design, implementation and operations of critical e-Business and e-Commerce infrastructures and now
works with worldwide players from industry, sales, entertainment, gaming, institutions, health, etc.
EBRC.com
Contact us and tell us about your project: boost@EBRC.com
Yves REDING
CEO
www.EBRC.com
Booth H1
Faster, higher, stronger with ebrcFaster, higher, stronger with ebrc
TRUSTED DATACENTRE, CLOUD & MANAGED SERVICES
SERVICESSERVICESSERVICESSERVICESSERVICESSERVICES
TRUSTEDTRUSTEDTRUSTED
5, rue Eugène Ruppert • L-2453 Luxembourg • G.D. Luxembourg • Phone +352 26 06 1 • www.ebrc.com

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EBRC (European Business Reliance Centre)
Positioning Luxembourg as the European Digital fortress in the heart of Europe
Fast growing company with large ambition and a taskforce of 150 employees, EBRC is ideally located in
Luxembourg, gateway for companies wishing to develop in the European and International markets.
Your One-Stop-Shop partner providing ICT Trusted Services to boost your business
Aware that confidence & transparency are key factors, EBRC provides guarantees at all levels and is involved
in international certifications processes.
«We play and act on the International market and are committed to make Luxembourg the place to be when
it comes to the digital economy. The company aims at becoming a European Centre of Excellence in the
Management of Sensitive Information. To position ourselves as a Trusted end-to-end partner, we offer a wide
range of certifications such as ISO 27001, ISO 20000, ISO 9001, ISO 14001,Tier IV and PCI DSS Level 1»,
Yves Reding, EBRC CEO.
OUR BUSINESS IS ORGANISED AROUND SIX STRATEGIC OFFERS
Our international awards recognise EBRC best practices and successes
• Best Cloud Service for the Public Sector 2014, EuroCloud
• Best Healthcare Advisory firm: IT
• Best Healthcare Advisory firm: Organisation & Operations
• Best Workplace 2014
• ICT Company of the Year 2013
• Managed Services Provider of the Year 2013
• Best Case with TrustedCloudFactory 2013, eco internet awards - Germany
• Best Case Study Example of Cloud Services for the Private Sector 2013, EuroCloud
• European Award for Cloud Services 2012, BroadGroup Data Centre Europe - London
EBRC’s success is based on our Client’s success. Understanding our customers’ business model is the key.
This can only be achieved through the development of very close working relationships.
Trusted
Advisory
Services
Trusted
Managed
Services
Trusted
Cloud
Europe
Trusted
Security
Europe
Trusted
Resilience
Services
Trusted
Data Centre
Services

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Discover our solutions for your industry
Banking & Finance
“Professional of the Financial Sector, EBRC is a Trusted Partner delivering ICT
Managed Services to the financial sector and in compliance with all the standards
related to the management of sensitive information as defined by the financial
services regulator, the CSSF (Commission de Surveillance du Secteur Financier,
Luxembourg).”
CIO of a large European Insurance Company
e-Business
“EBRC One-Stop-Shop “Trusted Services Europe” give e-Business institutions
clear security. EBRC provides us the guarantees for providing solutions, hosting,
set-up and management of the whole infrastructure backed up with PCI DSS
Level1, ISO 27001, ISO 20000, ISO 9001 certifications.”
CEO of a German e-Payment company, active in the European market
Gaming
“If you aim to develop in the European market, EBRC is the Data Centre partner
of choice able to offer the most secure and stable environment, availability, low-
latency connectivity, scalability and high bandwidth, crucial criteria to deliver the
best gaming experience those players worldwide are looking for.”
Testimonial of a major gaming company, located in Seattle (USA)
BioTech & Health
“EBRC TrustedCloudEurope is a very innovating, open, easy and reliable method
of access for all the healthcare stakeholders. EBRC proves its TrustedCloudEurope
solution is secure for the most sensitive information (biological samples data,
DNA, patients records, etc.)”
Eurocloud Europe jury, Best Use Case of Cloud Services for the Public
Sector, Paris
Innovation
“All start-ups have a common objective to make the ideas meet the market quickly.
With EBRC TrustedCloudFactory, they are able to automate the full life cycle in
only a few weeks. TrustedCloudFactory allows the deployment of a customised
PaaS, dedicated to their needs and based on standard tools, processes and
infrastructures.”
CIO of a Car-Sharing startup, active in the German market and targeting
a pan-European development

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Trusted Services Europe
Guidance and advisory in the management of operational risks,
information security, business continuity, IT services and IT Outsourcing
Our pragmatic risk based consulting approach includes a coherent understanding of
your critical business functions, the analysis of risks and vulnerabilities which could
impact your operational systems as well as your organisation’s and development’s
strategy.
Trusted
Advisory
Services
• Agile ICT Outsourcing from single component
to integrated solutions
• Continuous Improvement Program
• Performance Management
• 24/7 support of critical business processes
• Project Management : customisation,
migration, integration
• Service Level Agreement (SLA)
Key Performance Indicators (KPIs)
• Dedicated Service Account Management
• Vulnerability Management
ICT Agile Services to boost your business
“Trusted Managed Services” enable you to boost your core business while EBRC
manages the day-to-day ICT operations.
EBRC calls upon 14 years of experience to provide mature and agile ICT Managed
Services using ITIL best practices.
Our value added proposition ensures the alignment of the service with the Client’s
business needs. Industrialised delivery is a key point in providing efficient cost-
effective Managed Services, which are based on our ISO 20000 IT Service Management
framework commitments.
Trusted
Managed
Services
• Governance, Risk, Compliance
Risk Assessment, Business Impact Analysis
ISO 27005 certified Risk Managers
Information Security Management System
(ISO 27001)
PCI DSS compliance assistance
CISO assistance
• Business Continuity Management
Based on DRII and BCI best practices
BCP strategy
Crisis Management
• Security Advisory Services
Penetration testing (OSSTMM OWASP)
Security Compliance audits awareness
Forensics
Security Log Management
• Data Centre Advisory Services
Physical audit
Conception Design (Tier IV certified
Designers)
Data Centre performance efficiency
• ICT Outsourcing Performance
Advisory
Lean Six Sigma certified engineers
ITIL Service Management framework
Service Level Management
• IT Transformation – Cloud Readiness
Assessment
Multi-disciplinary team: IT architects, Project
Managers, Security Consultants
Gap Analysis
End-to-end assistance

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Technology as a Service, enabling fast secure business deployment
EBRC’s exclusive “TrustedCloudEurope” includes a full 24/7 service, which gives its
clients greater flexibility, security and quality of service.
“TrustedCloudEurope” is operated by EBRC, unique end-to-end provider, in a certified
environment (PCI DSS Level 1, ISO 20000, ISO 27001, ISO 9001).
EBRC’s objective is to reduce its Client’s Total Cost of Ownership (TCO) through
industrialisation.
• TrustedCloudFactory in partnership with InTech
• High Availability Around-the-Clock end-to-end Service
• Cloud Security Alliance alignment (CSA)
• Security Risk Management culture
(ISO 27001, PCI DSS Level 1)
• Managed / Unmanaged offer
• Structured and Standardised Services
• Deployment models : private, public, hybrid (managed or unmanaged)
Trusted
Cloud
Europe
Managed Security Services to safeguard your business
EBRC “TrustedSecurityEurope” and its “Managed Security Services” (MSS) enable our
clients to focus on their core business while we take care of their IT infrastructure and the
related threats to data and communication.
Our value added proposition takes the benefits of the long history of EBRC in Managed
Services, where security was already scoped in. The business line is open to any regular
business whatever the infrastructure model (premised based, Cloud based).
Trusted
Security
Europe
• 24x7 Service
• Monitoring Security
• Management Service
• Service Level Agreement (SLA)
• Dedicated Service Account Management
• High Availability
• Security Risk Management culture
(ISO 27001, PCI DSS Level 1)
• Based on Tools, Processes and People
• Based on 13 years of experience in the ICT
Managed Services using ITIL best practices
• Trusted Managed Security Services

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An advanced ICT environment to support your business
EBRC is the sole ICT provider with 3 Tier IV certified Data Centres (Uptime Institute, USA).
EBRC’s 5 interconnected Data Centres (17.000 m2
) use the latest technologies and
are designed to maximise the security and the availability of critical information whilst
ensuring a minimal carbon footprint.
Our offers are scalable from racks to private suites and our dedicated “Trusted Data
Centre Services” give a head start to developing your business.
• Multiple Tier IV certified Data Centres
• 17.000 m2
of flexible scalable IT
infrastructure
• 24/7 advanced Data Centre Services
• 36 MW power availability
• 100% Green energy
• Worldwide connectivity
• Largest neutral Carrier Hotel in Luxembourg
• European broadbrand connectivity
TERALINK
• High quality connectivity
(low latency)
Trusted
Data Centre
Services
Overcome increasing risks and uncertainty
Tomorrow’s world will be based on information. But the future is becoming increasingly
uncertain. EBRC’s mission is to provide resilience, agility and “certainty” to its Clients,
offering a complete range of ICT tailored services on an “on-demand” basis.
EBRC “TrustedResilienceServices” allows our Clients to rapidly adjust and respond to
internal or external threats, especially operational risks, and remain focused on their
core business.
• 3 Business Recovery Sites, SLA 2 hours
• 1.000 fully equipped workplaces
• Trading rooms
• Financial Feeds Recovery
• Emergency Command Centres
• Mutualised Recovery Platforms
• Trusted Backup Recovery Services
• Security Management
Trusted
Resilience
Services

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Trusted Data Centre Services
Worldwide premiere
• 3 Tier IV Design Data Centres
• 1 Tier IV Constructed Facility Data Centre
17.000 m² of flexible scalable IT infrastructure
• Tier IV certified surface: 15.000m²
High Performance, redundant private network
Redundant Dynamic UPS Systems up
to 2x(N+1)
36 MW power availability
Private IT Rooms, dedicated racks half-racks
24/7 advanced Data Centre Services
5 INTERCONNECTED DATA CENTRES
HIGHLY SECURE DATA CENTRE ENVIRONMENT
Flexible and scalable “world-class” hosting solutions
Premium design Tier II + Tier III +
Tier IV - Design certified
Tier IV - Constructed
Facility
Tier IV - Design certified Tier IV - Design certified
Dedicated business
suites shared IT rooms
IT room height
Raised floor
Floor charge
500 m2
2.30 m
0.20 m
500 kg/m2
1.000 m2
2.70 m
0.50 m
1.500 kg/m2
5.000 m2
3.40 m
1.00 m
1.500 kg/m2
5.000 m2
3.50 m
1.00 m
Up to 4.000 kg/m2
5.000 m2
3.40 m
1.00 m
Up to 4.000 kg/m2
Prof. Michael Rotert
Chairman of the Board
Bernd Dürr
Auditor CEO
Harald A. Summa
eco – Association of the German Internet Industry
hereby awards the
Datacenter Star Audit
rating of
ﬁve eco Datacenter Stars (Interconnected Site)
to
ebrc
INTERCONNECTED SITE
for its above named data centers in Kayl, Windhof and Betzdorf
persuant to the audit on 13-14 August 2013.
Cologne, 11 September 2013
Monika Graß
Auditor
Jörg Mißling
Auditor
WE ARE SHAPING THE INTERNET.
AssociationoftheGermanInternetIndustry
ebrc Resilience Centre Luxembourg South
ebrc Resilience Centre Luxemburg West
ebrc European Reliance Centre East
APPROVED
ENERGY EFFICIENT
DATA CENTER
9/2013 − 9/2015
Bernd Dürr
Auditor CEO
Harald A. Summa
hereby awards the
rating of
to
ebrc
INTERCONNECTED SITE
Monika Graß
Auditor
Jörg Mißling
Auditor
APPROVED
ENERGY EFFICIENT
DATA CENTER
9/2013 − 9/2015
Bernd Dürr
Auditor CEO
Harald A. Summa
hereby awards the
rating of
to
ebrc
INTERCONNECTED SITE
Monika Graß
Auditor
Jörg Mißling
Auditor
APPROVED
ENERGY EFFICIENT
DATA CENTER
9/2013 − 9/2015
1. Resilience Centre Luxembourg City 1
2. Resilience Centre Luxembourg City 2
3. Resilience Centre Luxembourg West
4. Resilience Centre Luxembourg South
5. European Reliance Centre Luxembourg East
Subject to availability
1 2 3 4 5

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Please describe your company/activity/business
Editus Luxembourg S.A. is Luxembourg’s first local data
provider. Leading local search, the company has developed
a set of products and services focused on generating leads
and providing high-performance communication programs
for advertisers. With over 1.7 Million monthly visits, Editus’
websites rank among the most visited local websites.
Please describe your relationship/partnership with
EBRC (benefits, technological complementarity, market
opportunities, common values, etc.)
Editus has outsourced all its managed services to EBRC and
its cloud service. Furthermore, as POST Luxembourg Group
subsidiaries, both companies work jointly, each gaining access
to new business relations and partnerships as two parts –
technology services – of a unified big data goal.
Please describe your perception of the market (trails,
trends, innovations, etc.). Describe your role on the
market (expertise, value creation, support to other
businesses, etc.)
As stated by McKinsey, “Big Data is the biggest game-
changing opportunity for marketing and sales since the
Internet went mainstream almost 20 years ago, particularly
because of the unprecedented array of insights into customer
needs and behaviors it makes possible.”
Locally, EBRC and Editus join forces and launch Luxembourg’s
first big data application: luxembourgdata.editus.lu. EBRC
providing a state of the art infrastructure and Editus supplying
the data collections as Luxembourg’s reference database
provider.
This new service fully meets Editus’ role as a business
match maker, turnover developer and source for CRM data
enrichment; helping companies to get to know their clients and
partners.
CONTACT
Email: hugues.langlet@editus.lu
Phone: (+352) 49 60 51-222
Fax: (+352) 49 60 56
Hugues LANGLET
CEO
www.editus.lu
Editus Luxembourg

12
EMC Corporation is a global leader in enabling businesses
and service providers to transform their operations and deliver
IT as a service. Fundamental to this transformation is Cloud
Computing. Through innovative products and services, EMC
accelerates the journey to Cloud Computing, helping IT
departments to store, manage protect and analyse their most
valuable asset-information-in a more agile, trusted and cost-
efficient way.
Over 15% of the worldwide offering of Tier IV Data Centres
is concentrated in Luxembourg. A Tier IV Data Centre is the
most stringent level of Data Centres, which is designed to
host mission critical computer systems, with fully redundant
subsystems and compartmentalised security zones.
This is where EMC comes into play within the Trusted Managed
Services offering from EBRC. In 2012, EBRC and EMC have
signed a major partnership for the EBRC Trusted Backup and
Restore Services (TBRS) in EBRC TrustedCloudEurope. The
joint solution consists in a unique replicated BackUp solution to
EBRC 2 Tier IV certified Data Centres (Uptime Institute, USA).
In addition, due to its PSF Status, the information does not
leave EBRC Data Centres in Luxembourg. The encrypted data
remains the customer’s property. Both EBRC and EMC already
have a track record in the banking industry in Luxembourg but
this solution is also very attractive for e-commerce outlets
and other companies looking for a secure and fully redundant
Bakup and Restore “Pay-as-You-Go” Cloud solution.
businesses, etc.)
EMC believes that to be competitive in the mobile and cloud
era, businesses need to redefine themselves as software-
defined enterprises, offering unique experiences to their
customers on mobile devices and providing greater and more
timely insight to business users. To achieve this, they must
transform their IT infrastructures and operations. The best
option for customers is to invest in best-of-breed, integrated
technology solutions that take a software-defined approach to
infrastructure and are architected horizontally, allowing them to
select the market offerings that are right for their unique needs.
Arnaud BACROS
Country Manager
EMC Belux
luxembourg.emc.com
EMC2
By building a completely virtualised and automated Software-
Defined Data Centre, customers will lower the cost of running
IT and provide the foundation for faster, more agile IT. This
Software-Defined Data Centre provides a seamless cloud
environment that can be extended from private cloud to the
public cloud, forming a secure hybrid cloud – removing barriers
to providing self-service and the highest service levels ever.
To differentiate themselves, customers must build new
applications in an agile way, with new platforms, and target
those applications at mobile devices. Those mobile devices
all need to be managed by IT to secure corporate information,
while driving employee productivity and satisfaction. As
enterprises start to store and analyse the massive data sets
that are available, they will gain new insights about their
customers and their business. This requires a “Data Lake” to
store these vast amounts of information, and provide the ability
to analyse and correlate it. Finally, an adaptive, data-driven
approach to security that watches and analyses all activity is
required to quickly recognise anomalies and act before it’s too
late.
Each company in the EMC Federation - EMC, VMware, Pivotal
and RSA - provides unique products, services and expertise to
deliver on these solutions. And while most vendors are building
vertical stacks with no choice at the layers, our horizontally
architected, software-defined approach includes both leading
technologies and partner ecosystems to drive the new IT
agenda – with customer choice.

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Bernard LECANU
Chairman
www.eudca.com
EUDCA
THE EUROPEAN DATA CENTRE ASSOCIATION
The European Data Centre Association has been established
because the Data Centre industry believes that the time has
come for it to have an organisation that is able to speak on
its behalf and represent its interests. This united voice will give
the industry more authority and standing when dealing with
the various external bodies that affect the way it goes about
its business.
Who has set it up?
The EUDCA has been set up by a group of leading companies
who operate in the Data Centre industry. These founder
members come from a number of European countries, they
are drawn from across the various parts of the sector, and
they range from major international companies to independent
operators.
What is it for?
Its principal role will be to influence public policy at European
level to ensure that its members can operate effectively
without unnecessary regulation and in a business-friendly
environment. The association also has an important function
role in explaining to a wider audience its crucial role in the
continued development of the digital economy and in ensuring
that its major contribution is more widely recognised.
What will it do?
In the sphere of government and regulation the EUDCA’s
direct role will be help guide policy in a direction that assists
its members and the wider industry continue to develop and
grow. In a number of areas the European Union and certain
national governments are developing policies whose effect
on the industry is not fully understood by those making the
polices.
The areas that need to be watched include energy, the
environment, and planning. However, financial matters,
including taxation, could emerge. The EUDCA will lobby
to explain fully the industry’s concerns and position on
these matters and to influence policy from the start of its
development.
There will be a need to put in place the facility for monitoring
the European Parliament and possibly, at times, some of the
national Parliaments. Linked to this process is explaining the
key role the industry plays in the modern economy. This should
position the industry as a force that is prepared to invest,
contributes to growth, could provide jobs, and that therefore
should not be burdened by unnecessary costs. This means
there is an education role for the EUDCA in relation to opinion-
formers.
Part of this will be the full use of the modern media in its
various forms. It is important that the EUDCA has its set of
key messages that it can keep using, accompanied by regular
comments on any issue that has an impact on the sector.
Who can be members?
The EUDCA will mainly have members operating within the
European Union and Switzerland.
What services will it offer?
Apart from its public affairs and media roles the EUDCA will
seek to raise standards across the industry:
Professional development for those already working in the
industry and training for those seeking to enter the sector.
It might lead to a system of certification contributing to the
professionalising of the whole industry.
As the association develops it may offer other professional
services that will benefit its members and increase the range of
professional advice available.
What does it hope to achieve?
The goal of the EUDCA is to have a single voice that can
speak on behalf of the Data Centre industry. There is no body
that currently fulfils that function. The member companies will
have more weight and power when they seek to influence
policy and public perceptions. By having one body covering
a wide variety of members, a more strategic approach will be
developed to external threats or problems and clear, crisp and
coherent messages should then evolve. The EUDCA will make
it far easier for the Data Centre industry to explain both its
achievements to a wider audience and why it is an increasingly
vital part of everyday life in the digital age.

So many Data Centres in Europe...
Who can you trust?
EBRC.com
5, rue Eugène Ruppert • L-2453 Luxembourg
G.D. Luxembourg • Phone +352 26 06 1 • Email : info@ebrc.com
TRUSTED DATA CENTRE, CLOUD MANAGED SERVICES
FAIRY DATA CENTRE
STONE AGE DATA CENTRECHEESY DATA CENTRE
BANKRUPT DATA CENTRE
EXPLOSIVE DATA CENTRE
RISKY DATA CENTRE
RED HOT DATA CENTRE
forsale
WHOLESALE DATA CENTRE
forsale
forsale
forsale
forsale
forsale
TRUSTED
DATA CENTRE
SERVICES

16
Alexandre
ROCHEGUDE
CEO and Cofounder
www.flashiz.com
FLASHiZ
FLASHiZ: ‘‘a Solution for the future’’
FLASHiZ, an innovative company founded in 2011 by
professionals from the Financial Sector and the Payments
Industry strives to simplify electronic payment while reducing
costs for both consumers and commercial organisations.
FLASHiZ offers a free, simple mobile application that delivers a
secured service of electronic payment via smartphone through
a QR code or NFC based system. It enables users to pay in
store, online, pay printed invoices and even make peer-to-peer
payments. FLASHiZ also offers to merchants an innovative
digital loyalty solution directly integrated to payment.
It can be seamlessly integrated to any merchant system, (it just
requires a traditional cash platform on the merchant’s side).
Neither the merchant nor the consumers have to invest into
further hardware.
This innovation is already accepted in more than 600 points
of sales and reached an objective of 12,000 customers in
Luxembourg. FLASHiZ is also available in Spain and in France
where the company developed a grey labelling mobile payment
solution for E.Leclerc retails store. Beyond Europe, FLASHiZ is
currently deploying its solution in Asia thanks to a Joint Venture
founded in 2013 with the Indonesian Sinarmas Group.
For FLASHiZ, the Cloud was a real MUST to benefit from a
“pay as you grow” infrastructure aligned with their business
development. The challenge was to find the right Trusted
service partner the right platform to deploy FLASHiZ to obtain
their Professional of the Financial Sector (PSF) recognition...
and that is how FLASHiZ got in touch with EBRC.
A strong partnership
EBRC, European Centre of Excellence in the Management
of Sensitive Information based in Luxembourg, guarantees a
unique “One-Stop-Shop” offering ICT Trusted Services.
In the framework of the PFS status, EBRC meets the
requirements of the CSSF, and is therefore allowed to operate
ICT services for banks, financial institutions and investment
fund companies. EBRC TrustedCloudEurope environment,
within EBRC three Tier IV certified Data Centres (unique
worldwide), combined with CSA recommendations alignment
(Cloud Security Alliance, U.S.A.), ISO 27001 (Information
Security standard), ISO 20000 (IT Service Management
standard) and PCI DSS Level 1 (Payment Card Industry Data
Security Standard) accreditations gave the way to build the
final solution.
A 6-month-Proof of Concept was carried out in order to give
FLASHiZ and EBRC values and feed-backs to adapt the
environment with the high level of security and confidentiality
requested by the CSSF. The POC was concluded by a
successful external audit asked by the regulator validating the
solution. All criteria were met to give FLASHiZ the green flag to
start their business.
businesses, etc.)
The Strategy behind the Product
FLASHiZ is a product with much market potential thanks to
the innovative nature of the application and its multi-channel
portability. The strategy hidden behind to make it successful
can be described as follows: first build the solution to the
highest specifications, then integrate a supply network and
finally introduce it to the consumers.
The product has stemmed from a very large research and
development project, throughout which the software solution
was built from scratch with external support of InTech (state-
of-the-art development consulting company).
Cloud Computing has been since day one in the heart of
FLASHiZ’s development, offering quick provisioning in line
with rapid transactions growth. Now that the product has
been launched and attracts a growing number of consumers,
the next step is to implement FLASHiZ’s strong international
growth plan.
Ontopofitshigh-endsecuritylevel,EBRCTrustedCloudEurope
and TrustedManagedServices innovative approach has also
been a key element to support FLASHiZ. Specialised in
developing long-term strategies for on-going growth, EBRC
supports companies in their journey to success.

FLASHEZ, C’EST PAYÉ !
FLASHIZ.COM

18
Key Performance
Michel KALIS
Managing Director
www.key-performance.eu
Accelerate your eBusiness!
Fast websites have higher rankings, visitors stay longer, buy
more. Fast websites show improved conversion rates and
increased revenue. Key Performance will help you to improve
your web (and mobile) monitoring and to achieve and maintain
world-class performance by combining best of breed solutions
with in-depth skills and many years of experience.
Key-Performance is the preferred supplier for website
performance optimisation for many leading brands (Philips,
Shell, Heineken, KLM, Peugeot-Citroen, ING, etc. and of
course EBRC). We specialise in the following areas:
• Performance testing: test your performance to solve an
issue or to prepare for an upcoming marketing campaign or
as part of acceptance testing
• Web monitoring: know for sure that your website is
performing well and receive alarms when something goes
wrong
• Site acceleration: accelerate your performance without
changing the code: CDN, front end optimisation
• Competitive benchmarking: compare your performance
with your competitors and ensure that you stay ahead
• Application performance: we identify bottlenecks across
your infrastructure and deep inside your application (PHP,
Java, .Net, Sharepoint, etc.)
• HandsOnSupport:wWecanprovideyouwithperformance
experts and proven methodologies to work with your internal
employees. On-site and remote
We are proud partners of the technology leaders in this
domain:
Keynote, Riverbed, Akamai, CD Networks, NewRelic.
As a specialist in website optimisation, Key Performance
helps EBRC to provide their customers with fast and reliable
websites.
As an objective third party, Key Performance measures
performance and availability as part of standard SLA reporting.
EBRC uses Key Performance to demonstrate to its customers
that a new website is capable of performing well under
expected load by simulating realistic load for global locations
while measuring customer satisfaction.
We take the viewpoint of the end-user, measuring end-to-end,
from outside. Using real user data or synthetic load. From
anywhere in the world.
Key Performance will help you to identify potential bottlenecks
and fix them pro-actively before your customers even notice!
businesses, etc.)
Trends of the market are:
• Have web-based applications, also for internal applications
• Dynamic websites allowing to personalise per user the
content
• Keep coherent databases with no need to duplicate those
• Increase page size and complexity
• More and more far away visitors: North America, Asia/pacific
is one click away!
• But all this very often with performance degradation.
We help you to have or keep a fast and reliable website for
all visitors.
Measure. Analyse. Improve.

VISIT US!
Booth H1
Free website
performance test

20
Marc LAZARD
CEO
www.opendatasoft.com
OpenDataSoft is a turnkey SaaS platform designed for smart
and easy transformation of all types of data into innovative
services (APIs, data visualizations, real-time monitoring). Its
mission: make it easier for anyone to publish, share and reuse
data.
Business users daily deal with lots of data but don’t extract all
their value. OpenDataSoft helps them monetize their data on
the Web and through applications.
With OpenDataSoft, any non-tech user can turn any data into
interactive data visualizations and share it everywhere on the
Web (social media, website embeds) and into APIs to build
innovative business applications.
OpenDataSoft’s approach is unique:
• the platform is turnkey and SaaS, making it very easy to
launch comprehensive portals in hours
• our pricing model is based on usage (data volume and API
queries)
• our platform allows simple integration into Web and mobile
applications
• our data visualizations are state-of-the art (automatic
generation of maps and graphs, embed feature...)
Founded in 2011 and headquartered in Paris, France,
OpenDataSoft powers data sharing portals for customers such
as the French Ministry of Higher Education and Research, the
Paris Region, the City of Brussels, the French National Railway
Company, Veolia, m2ocity.
OpenDataSoft, EBRC InTech have developed an Open-
Data-as-a-Service solution to simplify information access with
dedicated expertise and a turnkey SaaS platform:
• data is stored in EBRC TrustedCloudEurope,
• datasets are published with the OpenDataSoft platform in the
secured TrustedCloudEurope environment,
• integration and customization are delivered by InTech.
Storage quality, processing publishing in a single interface,
and quick integration are the key elements of the solution.
Customers are guaranteed the highest level of efficiency and
security for their data.
businesses, etc.)
With Web 2.0, a whole new generation of Web interactions
has emerged: intuitive interfaces, drag’n’drops, WYSIWYG…
Business users are now looking for the same types of features
at home and in the work place. They need user-friendly
solutions that have been designed for them and not for tech
people.
When working with complex data, they also need to instantly
understand what the data are about. Data visualizations
(charts, maps, graphs…) are key elements in the increasingly
data-driven processes and tasks.
Besides, business applications are unavoidable. It is important
to ease data integration into these applications, for example
with APIs.
These fundamental issues are at the core of OpenDataSoft’s
development.
OpenDataSoft

22
The world’s leading provider of open source enterprise
IT products and services
More than two decades ago, Red Hat had a spark of an
idea—a vision for developing better software. Then and now,
collaboration with an ecosystem of IT leaders, open source
advocates, developers, and partners creates the perfect
foundation for the future of IT—Red Hat® Enterprise Linux®.
But that was just the beginning.
Today, Red Hat is at the forefront of open source software
development for enterprise IT, with a broad portfolio of
products and services for commercial markets.
That vision for developing better software is a reality, as CIOs
and IT departments around the world rely on us to deliver
solutions that meet their business needs. Solutions that provide
technology leadership, performance, security, and unmatched
value to more than 90% of Fortune 500 companies.* Trusted
and innovative solutions preparing them for the future of IT.
Products and Services
Red Hat provides the only fully open technology stack. And
with a fully open stack, you are not locked in. You are not
limited to a vendor’s vision of your future.
To support its stack, Red Hat provides a variety of services,
including award-winning support, consulting, and training.
EBRC is Red Hat’s mayor Data Centre and Managed
Services provider in the Luxembourg area and beyond. At
this moment, EBRC is a Red Hat Advanced Solution Provider
and a Certified Red Hat Advanced Hosting Partner. The highly
skilled and trained technical staff combined with the visionary
management has created the ideal surrounding for any cost
effective, highly innovating and mission critical challenge.
During the 6 year partnership, EBRC and Red Hat have been
offering to our mutual customers an enterprise class alternative
on the Operating System, Middleware and Hybrid Cloud level.
This long lasting strong relationship provides an in-depth
access to the Red Hat global support services and product
management. With the input and feedback of EBRC and their
customers, Red Hat has and will be able to address all the
customers and EBRC’s needs for current and future projects.
We grow when we share!
businesses, etc.)
Red Hat is a connective hub in a global network of customers,
partners, research and academic organizations, and open
source communities. Bringing these innovative groups
together fosters collaboration. And with a wide range of
computing requirements, distinct approaches, and differing
skills, the result is technology that meets the needs of today’s
computing environments more effectively than any one group
could have created alone.
Driving Innovation with Open Source
We deliver this technology to customers in two ways:
1. Offering commercial products for demanding environments
Deploying solutions from Red Hat and its partners helps
customers benefit from the best of both worlds—innovative
technology coupled with the services, security, predictability,
and quality that their businesses demand.
2. Sponsoring freely available open source projects
We are experts at collaboration—developing new technology,
solving common problems, and sharing the benefits with our
customers and partners.
For the past 20 years, the Red Hat open source software
development model has produced high-performance, cost-
effective solutions. Our model mirrors the highly interconnected
world we live in—where ideas and information can be shared
worldwide in seconds.
This model allows our customers to enjoy the highest levels
of technology innovation while remaining aligned with real-
world business requirements. Traditional, proprietary software
development models cannot match this efficient, rapid,
customer-focused method.
Red Hat gives customers the maximum value from their
investments by delivering solutions in collaboration with
our hardware and software partners. These extensive
collaborations connect every aspect of the enterprise, and
help customers deploy integrated and certified configurations.
At Red Hat, open source is not what we do, it’s how we do
what we do.
Interoperability and cost savings
Coupled with our subscription model, open source
standardisation results in low entry and exit costs. Our
customers can choose the solutions and suppliers that best fit
their needs, minimising vendor lock-in.
CIOs and IT departments select Red Hat because we help
them successfully deploy secure infrastructures that offer the
best return on their investments. Red Hat helps them meet the
demands of their businesses with practical, proven solutions.
Redhat
Jim WHITEHURST
CEO
www.redhat.com

PRODUCTS AND SERVICES
Learn more: redhat.com

24
Luc COSTERS
Country Manager
Belgium Luxembourg
www.vmware.com
vmware
VMware is the leader in virtualisation and Cloud infrastructure
solutions that enable businesses to thrive in the Cloud Era.
Customers rely on VMware to help them transform the way
they build, deliver and consume Information Technology
resources in a manner that is evolutionary and based on their
specific needs.
Our vision is to radically simplify IT, we are focused on three
core strategic initiatives (software-defined Data Centre, hybrid
Cloud Computing and Mobility) that will deliver next-generation
virtualised infrastructure for Cloud services to all devices.
VMware’s virtualised infrastructure will help you complete the
evolution of IT from how you know it today, to IT as a Service
- easy, on-demand, self-service access for your business or
organisation to applications and data, anytime, from anywhere.
In essence, personalised IT.
With 2013 revenues of $5.21 billion, VMware has more than
500,000 customers and 55,000 partners. The company is
headquartered in Silicon Valley with offices throughout the
world.
EBRC has a long term relationship with VMware.
When they started their new business unit/activity
TrustedCloudEurope, the EBRC Technical team was
convinced by the added value and advantages of the VMware
Cloud technology.
It’s not the first time that we participate in a common event to
demonstrate our strong partnership.
Some customers do already subscribe the quality of our
common offering after their first real life experience.
As Cloud is one of the first focus areas of our customers for the
next years, we (EBRC VMware) are well prepared to deliver
what Customers need in terms of flexibility, security and cost
reduction.
businesses, etc.)
IT organisations face unprecedented challenges. Internal
business customers continue to demand rapid delivery
of innovative services to respond to outside threats and
opportunities. Hamstrung by limited staff and budget, IT
struggles to keep up, often exhausting resources simply trying
to respond to changing business requests.
In this tense environment, the options have been few: delay
innovation that fuels the business or allow business users to
procure services without IT oversight that ensures reliability,
security, compliance and governance standards are met for
the business.
With Cloud Computing and VMware, your organisation can
achieve something truly unique. IT can innovate more rapidly
while maintaining reliability, security and governance for all
applications and services under its control. Your internal IT
team can more effectively match external suppliers’ more-
efficient business models and public rate cards, and build a
scalable, secure and manageable Cloud—your Cloud—that
addresses your organisation’s unique business challenges.
Your Cloud accelerates IT so that you can deliver results for
your business.

26
International Certifications Awards
CERTIFICATIONS
AWARDS MEMBERSHIPS
Bernd Dürr
Auditor CEO
Harald A. Summa
hereby awards the
rating of
to
ebrc
INTERCONNECTED SITE
Monika Graß
Auditor
Jörg Mißling
Auditor
APPROVED
ENERGY EFFICIENT
DATA CENTER
9/2013 − 9/2015
Bernd Dürr
Auditor CEO
Harald A. Summa
hereby awards the
rating of
ﬁve eco Datacenter Stars (Single Site)
to
ebrc
SINGLE SITE
for its data center ebrc European Reliance Centre East in Betzdorf
Monika Graß
Auditor
Organizational Security ★★★★★
Structural Building Security ★★★★★
Supply Security ★★★★★
Technical Security ★★★★★
Jörg Mißling
Auditor
APPROVED
ENERGY EFFICIENT
DATA CENTER
9/2013 − 9/2015
ISO 9001
BUREAU VERITAS
Certification
ISO 27001
BUREAU VERITAS
Certification
Reliance Centre East
Resilience Centre South
Resilience Centre West
ICT COMPANY OF THE YEAR 2013
MANAGED SERVICES PROVIDER OF THE YEAR 2013
MANAGED SERVICES PROJECT OF THE YEAR 2012
OUTSTANDING CONTRIBUTION TO LUXEMBOURG ICT 2012
BEST COMMITMENT FOR EUROPEAN DATACENTER SERVICES 2011
OUTSTANDING CONTRIBUTION TO LUXEMBOURG ICT 2010
BEST COMMITMENT FOR EUROPEAN DATACENTER SERVICES 2010
BEST INFORMATION SECURITY DATA MANAGEMENT COMPANY 2009
BEST HOSTING MANAGED SERVICES PROVIDER 2009
BEST INFORMATION SECURITY DATA MANAGEMENT COMPANY 2008
BEST HOSTING SERVICE PROVIDER 2008
BEST INFORMATION SECURITY PROVIDER 2007
L
U
XEMBOURG AWAR
D
S
L
U
XEMBOURG AWAR
D
S
EUROPEAN AWARD FOR CLOUD SERVICES 2012
BEST REGIONAL EUROPEAN DATA CENTRE FACILITY 2010
BEST MANAGED SERVICES PROVIDER 2009
BEST RISK MITIGATION SERVICE PROVIDER 2009
BEST DATA CENTRE EUROPE OPERATOR 2008
LAURÉAT 2011
EUROPE
Best Case Study
for Public Sector
Services 2011
Best Case Study
Example of Cloud Services
for the Private Sector 2013
Best Cloud Services for
the Public Sector 2014
LUXEMBOURG
Best Healthcare Advisory Firm – IT
Best Healthcare Advisory Firm – Organisation and operations

Faster, higher, stronger with ebrcFaster, higher, stronger with ebrc
TRUSTED DATACENTRE, CLOUD MANAGED SERVICES
SERVICESSERVICESSERVICESSERVICESSERVICESSERVICES
TRUSTEDTRUSTEDTRUSTED
5, rue Eugène Ruppert • L-2453 Luxembourg • G.D. Luxembourg • Phone +352 26 06 1 • www.ebrc.com

EBRC.COM
The unique service provider worldwide operating 3 Tier IV certified Data Centres
Trusted
Advisory
Services
Trusted
Managed
Services
Trusted
Cloud
Europe
Trusted
Security
Europe
Trusted
Resilience
Services
Trusted
Data Centre
Services
LUX
E
M
BOURG AWARDS
2013
ICT Company of the Year
Managed Services Provider of the Year
Best Cloud Service
for the Public Sector
Best Healthcare Advisory Firm
IT/Organisation and operations

EBRC Trusted Partners at ICT Spring 2014

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