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Community Resilience –
Engaging with Stakeholders
Michael Gurden
Senior Emergency Planning Officer
Essex Civil Protection & Emergency Management
for Essex County Fire & Rescue Service
Email : michael.gurden@essex.gov.uk
• Brief reminder of Command and Control
• LA responsibilities
• ECPEM role
• Recovery
• Initiatives
Emergency Response
Emergencies are co-ordinated on a multi-
agency response at three levels: -
• Strategic Gold
• Tactical Silver
• Operational Bronze
Essex Civil Protection & Emergency
Management
In January 2012 Essex County Fire &
Rescue Service formed a partnership with
Essex County Council and formed the
ECPEM team (formally ECC Emergency
Planning)
Responsibilities During An Emergency
• Emergency Assistance
Shelter (Rest Centre; Family
and Friends Reception Centre,
Humanitarian Assistance
Centre)
• Support Police at Survivor
Reception Centre
• Recovery and Clear-up
• Memorials and anniversary
remembrance
• Transportation
• Children’s Services
• Adult Social Care
• Co-ordinate the voluntary
agencies
• Co-ordinate mutual aid
District, Borough
and City Councils
Essex County Council
ECPEM Role
• Provide 24/7 Duty Officer Cover
• Maintain an Emergency Response Capability in the CERC with
trained volunteers from ECC
• Enable ECC to work with partners i.e. County Strategic Group (CSG
formed from Corporate Leadership Team and the Political
Leadership Team) and the County Tactical Group (CTG)
• Provide Liaison / Support Officer for ECC Gold representative at
Multi Agency Strategic Command Group (Gold)
• Co-ordinate the work of the Voluntary Network
• Co-ordinate the response should several LA’s be involved
7
Community Resilience
Recovery
How is it managed?
Long Term – The Scene
• Recovery cannot be underestimated in terms of
resources and time
• Decontamination
• Waste/Hazardous Material Disposal
• Resurfacing
• Co-ordinate utilities
• Environmental monitoring
Recovery
Long Term – The People
Health Issues
Psychological Issues / Trauma
Crisis Support Team for Essex (CSTE)
provides:
• Emotional and practical support for the people of
Essex who have been affected by a disaster
Recovery
Long Term – The Businesses
Business recovery including:-
• Employment Issues
• Revenue Issues
• Redevelopment Opportunities
• Rejuvenation of the local economy
Current Initiatives
Communicating with the public is a duty on all Category 1 Responders
• Multi Agency working on warning and informing under the ERF
• Engaging with communities
• Working with the local media
• Innovative ways to deliver messages to the wider community
• Establishing a National Awareness Course at the Easingwold
Emergency Planning Collage
• Developed a protocol for Variable Message System (Highways
Agency)
• Developing Community Resilience through schools
Working with Schools
Developing tool kits to engage children to
raise their awareness on emergency
planning through fun activities meeting the
national curriculum
Community Resilience
• “To engage the public to take responsibility for
themselves, their family and the wider community prior
to an emergency is difficult….the lack of interest is
characteristic of many people…..”
• Larsson and Enders 1997
• Research suggests that engagement with the community
is cost effective and can change behaviour
Community Engagement with
Stakeholders
Our aim
• Promote Community Resilience through Schools
Objectives
• Make schools a safer place for children and other school
users
• To create an environment for Children to learn and share
• To change behaviour
• To develop community resilience through Children
• Example ………..Tilly and the Tsunami
What if we could make a resilient child who is able to…….
Be confident
Communicate
Listen and understand
Understand and follow
rules
Think and plan ahead
Perceive risks and
hazards
Make considered
choices
Work in teams
Have a good
community spirit
Understand
emergencies
Appreciate the roles
of emergency
services
Interactive learning
Children aged 6
years to 11 years
learning about
Emergencies
Whatif……? CD
www.whatif-guidance.org
Interactive
Strategic Planning
5. Do you now have a Grab Bag at home, ready for
any emergency?
36%
64%
Yes
No
7. Did you enjoy the Ben and Molly 'What If'
game?
79%
21%
Yes
No
6. Do you know what a Rest Centre is?
78%
22%
Yes
No
8. Did you look at the 'What If' calendar?
63%
37%
Yes
No
Working with partners
Community Engagement
• Are you ready for winter campaign
• Using “What if” to draw the children, which draws the parents
• Engagement with other ECC Services – Trading Standards, Social
Care, Fire Service
• Positive response by All – this event acted as a trigger
• Engagement with media
• Getting the media on your side – local and national
The future
Molly and Ben?
Evolution of Molly and Ben
Thank You
Questions?

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Community resilience michael_gurden

  • 1. Community Resilience – Engaging with Stakeholders Michael Gurden Senior Emergency Planning Officer Essex Civil Protection & Emergency Management for Essex County Fire & Rescue Service Email : michael.gurden@essex.gov.uk
  • 2. • Brief reminder of Command and Control • LA responsibilities • ECPEM role • Recovery • Initiatives
  • 3. Emergency Response Emergencies are co-ordinated on a multi- agency response at three levels: - • Strategic Gold • Tactical Silver • Operational Bronze
  • 4. Essex Civil Protection & Emergency Management In January 2012 Essex County Fire & Rescue Service formed a partnership with Essex County Council and formed the ECPEM team (formally ECC Emergency Planning)
  • 5. Responsibilities During An Emergency • Emergency Assistance Shelter (Rest Centre; Family and Friends Reception Centre, Humanitarian Assistance Centre) • Support Police at Survivor Reception Centre • Recovery and Clear-up • Memorials and anniversary remembrance • Transportation • Children’s Services • Adult Social Care • Co-ordinate the voluntary agencies • Co-ordinate mutual aid District, Borough and City Councils Essex County Council
  • 6. ECPEM Role • Provide 24/7 Duty Officer Cover • Maintain an Emergency Response Capability in the CERC with trained volunteers from ECC • Enable ECC to work with partners i.e. County Strategic Group (CSG formed from Corporate Leadership Team and the Political Leadership Team) and the County Tactical Group (CTG) • Provide Liaison / Support Officer for ECC Gold representative at Multi Agency Strategic Command Group (Gold) • Co-ordinate the work of the Voluntary Network • Co-ordinate the response should several LA’s be involved
  • 7. 7
  • 9. Recovery How is it managed? Long Term – The Scene • Recovery cannot be underestimated in terms of resources and time • Decontamination • Waste/Hazardous Material Disposal • Resurfacing • Co-ordinate utilities • Environmental monitoring
  • 10. Recovery Long Term – The People Health Issues Psychological Issues / Trauma Crisis Support Team for Essex (CSTE) provides: • Emotional and practical support for the people of Essex who have been affected by a disaster
  • 11. Recovery Long Term – The Businesses Business recovery including:- • Employment Issues • Revenue Issues • Redevelopment Opportunities • Rejuvenation of the local economy
  • 12. Current Initiatives Communicating with the public is a duty on all Category 1 Responders • Multi Agency working on warning and informing under the ERF • Engaging with communities • Working with the local media • Innovative ways to deliver messages to the wider community • Establishing a National Awareness Course at the Easingwold Emergency Planning Collage • Developed a protocol for Variable Message System (Highways Agency) • Developing Community Resilience through schools
  • 13. Working with Schools Developing tool kits to engage children to raise their awareness on emergency planning through fun activities meeting the national curriculum
  • 14. Community Resilience • “To engage the public to take responsibility for themselves, their family and the wider community prior to an emergency is difficult….the lack of interest is characteristic of many people…..” • Larsson and Enders 1997 • Research suggests that engagement with the community is cost effective and can change behaviour
  • 15. Community Engagement with Stakeholders Our aim • Promote Community Resilience through Schools Objectives • Make schools a safer place for children and other school users • To create an environment for Children to learn and share • To change behaviour • To develop community resilience through Children • Example ………..Tilly and the Tsunami
  • 16. What if we could make a resilient child who is able to……. Be confident Communicate Listen and understand Understand and follow rules Think and plan ahead Perceive risks and hazards Make considered choices Work in teams Have a good community spirit Understand emergencies Appreciate the roles of emergency services
  • 18. Children aged 6 years to 11 years learning about Emergencies
  • 19.
  • 20.
  • 23.
  • 26. 5. Do you now have a Grab Bag at home, ready for any emergency? 36% 64% Yes No 7. Did you enjoy the Ben and Molly 'What If' game? 79% 21% Yes No 6. Do you know what a Rest Centre is? 78% 22% Yes No 8. Did you look at the 'What If' calendar? 63% 37% Yes No
  • 28. Community Engagement • Are you ready for winter campaign • Using “What if” to draw the children, which draws the parents • Engagement with other ECC Services – Trading Standards, Social Care, Fire Service • Positive response by All – this event acted as a trigger • Engagement with media • Getting the media on your side – local and national
  • 29.