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Promoting
diversity
at the workplace: a strategy for
inclusion and competitiveness
Isabella Biletta
EESC-Labour Market Observatory
Conference, 21 February 2014, Berlin

“Tapping the full potential of diversity in the workplace:
culture, age, gender and disability aspects”
1
Managing Diversity: Why?
2nd
Generation

Disabled

♂

Diverse
population/
workforce

Foreing
Background

Workers

♀

Labour
shortages
Skills
2
Company examples: How?

Employees

US Steel KoṦice

Performance
Better Life
Motivation
Responsabilities

Economic
Financial

Housing
Carrefour

3
Managing Diversity at the workplace
What’s needed?
Changing paradigma

•
•
•
•

Willingness and clear determination
A leading figure at the top but even more convinced
people all around
Clear targets, discussion and involvement of all
Adapt and adjust .. No definitive answer….on going
dynamic process

All involved
Focus : Young people
with health problems /disabilities
•
•

Often with mental health problems (psychosocial problems)
Aged 15-24 years (generally)
• Two distinct groups:



•

Factors associated with vulnerability to exclusion in young
people







•

School leavers with no previous employment history
Young people who develop an illness/injury during their early career
and become disabled

More likely to be involved in temporary or part-time work
Greater risk of low earnings
Lower training opportunities
Often not entitled to unemployment benefit
Vulnerable to health and behavioural problems

Health – ill-health increasingly a factor in social inclusion
Anna Ludwineck

Active inclusion of young people with disabilities or health problems
http://www.eurofound.europa.eu/publications/htmlfiles/ef1226.htm
Companies’ practices
Finland

NL

Denmark The Specialist

Job Bank
-Vulnerable groups (long-term
unemployed, young people, immigrants,
people with disabilities)
-Companies in need for temporary,
seasonal staff

De Overstap – Transition
young people with disabilities (18 to 30
mostly with mental health problems)

The Specialist
young people (16-24) with Autism Spectrum
Disorder including Asperger's syndrome

-first employed at Job Bank’s premises
- move to client companies

vocational training, support for the
transition from school to work, job
maintenance
Personal support for those who are in
open employment (hiring a job coach)

private IT company employing almost exclusively
people with ASD (recognising their attention to
details, high learning ability, patterns spotting etc)

2009, 176 people found placement in 2010,
189

200 new clients per year
out of 250 clients 100 are in open
employment,
each coach has about 20 pupils

Direct employment - the company employs 50
consultants with autism.
The Specialist Foundation – providing training for
young people with ASD, youth 3 year education
programme, facilitating job placement with other IT
companies

full-time employment
training during times of low demand
At least collectively agreed wage.
Individual pathways to the open LM

over 50% of clients stay in open
employment for longer than 6 months

providing education for young people but also
highlighting the opportunities for other companies
based on its own commercial success

For companies risk-free and flexible
workforce during peak times
Programmes is answering to the Ministry
of Employment and Ministry of Social
Affairs

Role of the job coach who provides
various services both to the youngster
but also to employer. Assistance does
not stop at the moment of employment

providing education for young people but also
highlighting the opportunities for other companies
based on its own commercial success
Some observations



An integrated approach is essential with measures flexible to meet
different needs (personalised and tailored)



Skills development, training and job placement – often involving a job
coach or mentor or supported employment



After training ensure rapid placement in a real job if momentum is to be
maintained and skills are to remain relevant



Empowering the individual to take control of their career path –
individuals should be able to make real choices in this area



Employers may need support with the recruitment, training and retention
of some young people, e.g. those with disabilities



Good projects evolve over time
Focus : Gender
Persistent segregation
•

Not much achieved
 Many countries still lacking behind the Lisbon target: 60% of ♀

employed
 Medium term: EU 2020: goal 75% employment rate for ♀ and
♂ Not achievable without major increase in ♀ employment
 Currently: only 1 country (SE) /♀ + 13 countries /♂
•

Gender segregation at all levels
 Segregated Labour markets

 Polarised Occupations
 Mono gendered

Workplaces
‘Same Sex ‘Jobs =
3/5th ♀ + ♂ in Employment

8
Top Gender segregation
Proportion of women in supervisory positions,
EC12, EU15 and EU27, 1991 - 2010 (%)
35%

30%

25%

20%

EC12
EU15
EU27

15%

10%

5%

0%
1991

1995

2000

2005

2010

9
According to
GMI Ratings’
2013 Women
on Boards
Survey
‘progress on
most measures
of female
representation
continues to be
slow’: 11% of
board seats at
the world’s
largest
companies, up
from 1.7 pp.
since 2009’

Women on boards: progress to date
But Europe leads the change. More than half of the newly appointed
female directors in the GMI survey were added in Europe. Quotas work,
though more is needed to make change happen. Some examples in ‘How to
engage senior men to promote women to senior decision-making positions..’
(DG Justice: gender equality url)
Persistent Gender segregation
•

Affecting BOTH ♀ + ♂



Experienced most < 0 WC working in ♀ dominated job
Less satisfactory working mainly with members of same sex

EWCS 2010 Gender analysis (tbp 2013)

•

Complexity : Job quality /Gender



♂ Higher monthly pay / irrespective of Gender mix
♀ doing better : ‘avoiding long unsocial hours’, physical conditions

EWCS 2010 Trends in job quality in Europe (2012 Green and Mustafa)

•

Wording


♀ work less than ♂♀ less committed to work than ♂

∑ working hours
•

Gender gap narrowing/increasing?




Achieving equality  Closing Gender gaps
Pb: What’s measured? When comparing ♀ / ♂ situations
Closing the gap could be due to worsening of ♂ situations

11
Cultural path dependency
•

Gender socially constructed
 Intersection of institutional/ economic/ cultural environment
 Gender perspective depends on relationship between

Employment and other activity spheres
•

Gendered processes

♀ ‘Adaptive choices’

 Ex: ‘old men club’ process

•

Life course perspective
 Generation effect
 Change of behaviour across the life course
12
Category of PT workers/
country group %

Source; ESWT 04-05
13
Focus : Gender

•

On the shop floor:
organizing gender diversity
via working time flexibility
• Women often give up pay
increases/promotions and even
employment when longer hours are
demanded without making them flexibile.
Flexible schedules catering to workers’
need are the single most pressing demand
from women (but also men) on the shop
floor.
Project in Modena’s Engeneering district (IT)
http://www.officinaemilia.unimore.it/site/home/officina-emilia/i-progetti-dal-2000/sonia-la-meccanica-delle-donne-2011--.html
For
companies
•

Challenges

For Collective Bargaining
 NO homogeneous

categories of « diverse » population
 Various impacts for the overall workforce
•

For Social Partners
 Both EO and TU: attempts towards diversification
 Especially TU, the end of ‘industrial TU’
 Pb of representation and visibility

•

Crisis
 Dead end ?
 Opportunity? What kind?

For workers

The importance of all stakeholders involvement
Not business vs workers
15
Not government vs companies
Average well-being, by contract and job security, by gender

(Eurofound, Fifth European Working Conditions Survey)
Concentration of workers in the public sector
by country and gender

Source: Women, Men and Working conditions in Europe:
Secondary analysis of 5th EWCS data, Eurofound 2012 (tbp)
Diversity ….

…Bees ‘do it’

18
Many thanks…..

•

Fifth European Working Conditions Survey – Overview
report

http://www.eurofound.europa.eu/publications/htmlfiles/ef1182.htm
•

EWCS 2005: Working conditions in the European Union: the
gender perspective

http://www.eurofound.europa.eu/publications/htmlfiles/ef07108.htm
•

Trends in job quality in Europe

http://www.eurofound.europa.eu/publications/htmlfiles/ef1228.htm
19
On Diversity….
•

European Network of Cities for Local Integration Policies for
Migrants (CLIP):
Equality and diversity in jobs and services: case studies
http://www.eurofound.europa.eu/areas/populationandsociety/clipdiversitycases.htm

Equality and diversity in jobs and services: City policies for migrants in
Europe
http://www.eurofound.europa.eu/publications/htmlfiles/ef0871.htm
•

Working conditions of nationals with a foreign background

http://www.eurofound.europa.eu/ewco/studies/tn1012015s/index.htm
•

Women, men and working conditions in Europe

http://www.eurofound.europa.eu/publications/htmlfiles/ef1349.htm
•

Active inclusion of young people with disabilities or health
problems

http://www.eurofound.europa.eu/publications/htmlfiles/ef1226.htm
20
21
Isabella Biletta

Anna Ludwineck

Thank you for your attention!
www.eurofound.europa.eu
ibi@eurofound.europa.eu
alu@eurofound.europa.eu

22

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Promoting diversity at the workplace: a strategy for inclusion and competitiveness

  • 1. Promoting diversity at the workplace: a strategy for inclusion and competitiveness Isabella Biletta EESC-Labour Market Observatory Conference, 21 February 2014, Berlin “Tapping the full potential of diversity in the workplace: culture, age, gender and disability aspects” 1
  • 3. Company examples: How? Employees US Steel KoṦice Performance Better Life Motivation Responsabilities Economic Financial Housing Carrefour 3
  • 4. Managing Diversity at the workplace What’s needed? Changing paradigma • • • • Willingness and clear determination A leading figure at the top but even more convinced people all around Clear targets, discussion and involvement of all Adapt and adjust .. No definitive answer….on going dynamic process All involved
  • 5. Focus : Young people with health problems /disabilities • • Often with mental health problems (psychosocial problems) Aged 15-24 years (generally) • Two distinct groups:   • Factors associated with vulnerability to exclusion in young people      • School leavers with no previous employment history Young people who develop an illness/injury during their early career and become disabled More likely to be involved in temporary or part-time work Greater risk of low earnings Lower training opportunities Often not entitled to unemployment benefit Vulnerable to health and behavioural problems Health – ill-health increasingly a factor in social inclusion Anna Ludwineck Active inclusion of young people with disabilities or health problems http://www.eurofound.europa.eu/publications/htmlfiles/ef1226.htm
  • 6. Companies’ practices Finland NL Denmark The Specialist Job Bank -Vulnerable groups (long-term unemployed, young people, immigrants, people with disabilities) -Companies in need for temporary, seasonal staff De Overstap – Transition young people with disabilities (18 to 30 mostly with mental health problems) The Specialist young people (16-24) with Autism Spectrum Disorder including Asperger's syndrome -first employed at Job Bank’s premises - move to client companies vocational training, support for the transition from school to work, job maintenance Personal support for those who are in open employment (hiring a job coach) private IT company employing almost exclusively people with ASD (recognising their attention to details, high learning ability, patterns spotting etc) 2009, 176 people found placement in 2010, 189 200 new clients per year out of 250 clients 100 are in open employment, each coach has about 20 pupils Direct employment - the company employs 50 consultants with autism. The Specialist Foundation – providing training for young people with ASD, youth 3 year education programme, facilitating job placement with other IT companies full-time employment training during times of low demand At least collectively agreed wage. Individual pathways to the open LM over 50% of clients stay in open employment for longer than 6 months providing education for young people but also highlighting the opportunities for other companies based on its own commercial success For companies risk-free and flexible workforce during peak times Programmes is answering to the Ministry of Employment and Ministry of Social Affairs Role of the job coach who provides various services both to the youngster but also to employer. Assistance does not stop at the moment of employment providing education for young people but also highlighting the opportunities for other companies based on its own commercial success
  • 7. Some observations  An integrated approach is essential with measures flexible to meet different needs (personalised and tailored)  Skills development, training and job placement – often involving a job coach or mentor or supported employment  After training ensure rapid placement in a real job if momentum is to be maintained and skills are to remain relevant  Empowering the individual to take control of their career path – individuals should be able to make real choices in this area  Employers may need support with the recruitment, training and retention of some young people, e.g. those with disabilities  Good projects evolve over time
  • 8. Focus : Gender Persistent segregation • Not much achieved  Many countries still lacking behind the Lisbon target: 60% of ♀ employed  Medium term: EU 2020: goal 75% employment rate for ♀ and ♂ Not achievable without major increase in ♀ employment  Currently: only 1 country (SE) /♀ + 13 countries /♂ • Gender segregation at all levels  Segregated Labour markets  Polarised Occupations  Mono gendered Workplaces ‘Same Sex ‘Jobs = 3/5th ♀ + ♂ in Employment 8
  • 9. Top Gender segregation Proportion of women in supervisory positions, EC12, EU15 and EU27, 1991 - 2010 (%) 35% 30% 25% 20% EC12 EU15 EU27 15% 10% 5% 0% 1991 1995 2000 2005 2010 9
  • 10. According to GMI Ratings’ 2013 Women on Boards Survey ‘progress on most measures of female representation continues to be slow’: 11% of board seats at the world’s largest companies, up from 1.7 pp. since 2009’ Women on boards: progress to date But Europe leads the change. More than half of the newly appointed female directors in the GMI survey were added in Europe. Quotas work, though more is needed to make change happen. Some examples in ‘How to engage senior men to promote women to senior decision-making positions..’ (DG Justice: gender equality url)
  • 11. Persistent Gender segregation • Affecting BOTH ♀ + ♂   Experienced most < 0 WC working in ♀ dominated job Less satisfactory working mainly with members of same sex EWCS 2010 Gender analysis (tbp 2013) • Complexity : Job quality /Gender   ♂ Higher monthly pay / irrespective of Gender mix ♀ doing better : ‘avoiding long unsocial hours’, physical conditions EWCS 2010 Trends in job quality in Europe (2012 Green and Mustafa) • Wording  ♀ work less than ♂♀ less committed to work than ♂ ∑ working hours • Gender gap narrowing/increasing?    Achieving equality  Closing Gender gaps Pb: What’s measured? When comparing ♀ / ♂ situations Closing the gap could be due to worsening of ♂ situations 11
  • 12. Cultural path dependency • Gender socially constructed  Intersection of institutional/ economic/ cultural environment  Gender perspective depends on relationship between Employment and other activity spheres • Gendered processes ♀ ‘Adaptive choices’  Ex: ‘old men club’ process • Life course perspective  Generation effect  Change of behaviour across the life course 12
  • 13. Category of PT workers/ country group % Source; ESWT 04-05 13
  • 14. Focus : Gender • On the shop floor: organizing gender diversity via working time flexibility • Women often give up pay increases/promotions and even employment when longer hours are demanded without making them flexibile. Flexible schedules catering to workers’ need are the single most pressing demand from women (but also men) on the shop floor. Project in Modena’s Engeneering district (IT) http://www.officinaemilia.unimore.it/site/home/officina-emilia/i-progetti-dal-2000/sonia-la-meccanica-delle-donne-2011--.html
  • 15. For companies • Challenges For Collective Bargaining  NO homogeneous categories of « diverse » population  Various impacts for the overall workforce • For Social Partners  Both EO and TU: attempts towards diversification  Especially TU, the end of ‘industrial TU’  Pb of representation and visibility • Crisis  Dead end ?  Opportunity? What kind? For workers The importance of all stakeholders involvement Not business vs workers 15 Not government vs companies
  • 16. Average well-being, by contract and job security, by gender (Eurofound, Fifth European Working Conditions Survey)
  • 17. Concentration of workers in the public sector by country and gender Source: Women, Men and Working conditions in Europe: Secondary analysis of 5th EWCS data, Eurofound 2012 (tbp)
  • 19. Many thanks….. • Fifth European Working Conditions Survey – Overview report http://www.eurofound.europa.eu/publications/htmlfiles/ef1182.htm • EWCS 2005: Working conditions in the European Union: the gender perspective http://www.eurofound.europa.eu/publications/htmlfiles/ef07108.htm • Trends in job quality in Europe http://www.eurofound.europa.eu/publications/htmlfiles/ef1228.htm 19
  • 20. On Diversity…. • European Network of Cities for Local Integration Policies for Migrants (CLIP): Equality and diversity in jobs and services: case studies http://www.eurofound.europa.eu/areas/populationandsociety/clipdiversitycases.htm Equality and diversity in jobs and services: City policies for migrants in Europe http://www.eurofound.europa.eu/publications/htmlfiles/ef0871.htm • Working conditions of nationals with a foreign background http://www.eurofound.europa.eu/ewco/studies/tn1012015s/index.htm • Women, men and working conditions in Europe http://www.eurofound.europa.eu/publications/htmlfiles/ef1349.htm • Active inclusion of young people with disabilities or health problems http://www.eurofound.europa.eu/publications/htmlfiles/ef1226.htm 20
  • 21. 21
  • 22. Isabella Biletta Anna Ludwineck Thank you for your attention! www.eurofound.europa.eu ibi@eurofound.europa.eu alu@eurofound.europa.eu 22