Wipro - Transport Initiatives

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CONNECTKaro
People * Transport * Cities
11th March 2014

Agenda
FMG & Transport Overview
Employee Perception Analysis
BMTC Operations Overview
Sustainability Concepts
Way Forward
1
2
3
4
5

Policy
Procedure
SLAs & Checklist
Facilities Management Group- Gamut of Operations

FMG India Score Card
• Mn Sq. ft. of Space
• Locations ISO 14001 & OHSAS 18001 certified
• Thousand Employees catered to
• Mn Lt of Fresh Water consumed per month
• Mn KWH of Energy consumed per Month
• Thousand Employees Commute by Bus & Cabs daily
• Thousand Meals served daily across our Cafeterias
• Mn Lt of Water is Recycled & used in-house per month
1 9
2 2
1 6 0
1 0
2 9
4 2
6 2
7 5
6
6

Overview of Wipro Transport - Bangalore
Overview
BDC
Transport
Catering to
40,000
employees base
across 19
locations
Servicing-
General, Shift,
Inter-Office,
Late-Evening,
Night and
Special Needs
10,000
employees
transported
every day using
98 buses and
450 cabs
Operating over
2,000 trips per
day clocking
100,000 KM a
day
User First:
Dedicated 24x7
Help desk, IT
Applications,
Info through
SMS
Sustainability–
Promoting
cycling, Electric
Cars, Railway
transport and
car pooling Operations
Excellence: On
Time arrival and
Departure –
Over 98%
Supported by 55
team members
and 19 business
partners
100% on time
Vendor payment
& obtaining No-
Due certificate
month on month

Perception Map
Employee transportation
Quality of buses
Flexibility
Routes
Travel time and
Comfort
Cost
Services to
different sectors
in City
Service Transaction and Perception Points

The thought of CBS roll off, though
initiated, had not taken off smoothly.
Customer Experience/ Cost/
Flexibility was still an hindrance
though CBS discussion got rolled out
The team at Wipro was
looking for all possible
alternatives to go friendly
with Customer Experience/
Cost/ Flexibility.
Constant talks/ meetings
with BMTC officials and in-
turn gaining confidence to
enhance public transport
as an option to cater Wipro
was the best alternative
thought of
CBS (Common Bus Services)
Customer Experience/
Cost/ Flexibility - 2007
Availability of Alternate
Transport - 2007

Critical Perception Points
Customer Experience-
2007
Cost/ Flexibility - 2007
Customer Experience/
Cost / Flexibility - 2014
Evolution from 2007 to date,
Customer Experience/ Cost/
Flexibility has reached level above
“Unbelievable” Perception point.
With introduction of different types
of buses, comfortability and route
flexibility, Wipro has emerged in
contributing beyond the brim

1750
4826
6550
8350
10050
11080
90
271
390
520
650
690
0
2000
4000
6000
8000
10000
12000
14000
May 09 May 10 May 11 May 12 May 13 14-Mar
Users Trips
BMTC Initiative at EC
BMTC – Routes Operated 5 Year BMTC Users Trend
633 %
(In 5
Years)
766 %
(In
5years
Sl.
No
Routes
Total
Busses
Daily
Trips
From To
1 G3 30 146
EC Wipro
Gate 6
Brigade Road (MG
Road)
2 356C 13 50 Majestic (KBS)
3 BB3 4 8 Peenya 2nd Stage
4 276G 4 12 Vidyaranyapura
5 356P 4 12
Basaweshwara
Nagar
6 375A 5 14 Kengeri (KHBQ)
7 505 6 15 ITPL
8 505A/201R 2 2 C V Raman Nagar
9 500E 4 8 Hebbal
10 356CW 15 120 Silk Board
11 600KB 6 40 Vijayanagar
12 348N 1 2 Majestic (KBS)
13 KBS3E 10 42 Majestic (KBS)
14 505E 10 55 Tin Factory
15 600CF 8 35 Banshankari
16 600KD 4 8 Vijayanagar TTMC
17 600KC 1 2 Banshankari
18 600M 1 2 Banshankari
19 500EK 1 2 Kengeri (KHBQ)
20 378A 15 60 Kengeri (KHBQ)
21 600NL 6 12 Vijayanagar
150 690

Reduction in Wipro Buses Due to BMTC
Bus Users Trend No. of Buses Trend
Parameters
Number of
Buses
Average
Kms/Day
Average
Kms/Annum
Avg KPL per
Bus
Fuel
Consumed
Reduced
CO2/Annum
Buses Run in 2007 177 930 4,014,360 3 1,338,120
Today's Buses 70 6,300 1,587,600 3 529,200
Savings due to BMTC 107 9,630 2,426,760 808,920 2,184,084
8504
6800
6098
4441
3752 3700
2899
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
0
1000
2000
3000
4000
5000
6000
7000
8000
9000
2008
March
2009
March
2010
March
2011
March
2012
March
2013
March
2014
March
177
161
139 138
126
108
70
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
0
20
40
60
80
100
120
140
160
180
200
2008
March
2009
March
2010
March
2011
March
2012
March
2013
March
2014
March

Ecological Sustainability
0
500000
1000000
1500000
2000000
2500000
Per Day Per Month Per
Annmum
Reduced Kms
9,630
202,230
2,426,760
0
100000
200000
300000
400000
500000
600000
700000
800000
900000
Per Day Per Month Per Annmum
Reduced Diesel
3,210
67,410
808,920
0
500000
1000000
1500000
2000000
2500000
Per Day Per Month Per Annmum
Reduced CO2
8,667
182,007
2,184,084

Employees
•Coverage – Any time service
(ATBS)
•Economic
•Increased Route Coverage.
•Variety of Buses ((Volvo, BIG10,
Jn Nurm & Suvarna )
•Services through NICE Road &
Elevated Flyover- Reduced Travel
Time
•Flexibility – Travel across with
same Bus pass.
•Increased Employee C-Sat
Society
•Reduced Pollution
•Reduced CO2 Footprint
•Decongestion of Roads
•Meet Infrastructural demand
Organization
•Support Scalability
•Cost Saving
•Optimisation
•Capitalization on public transport
Wipro with Societal Approach
ELCIA annual report (2009-10) stated “ Wipro’s
public transport adoption is a success story that is
unparalleled in the recent times”
Wipro’s Sustainability Report (2009-10) states that “Wipro has focused on minimizing the
carbon footprint by encouraging public transport systems and car pooling, optimizing public
bus routes and by providing end-to-end transport services. 48 % of our India employees use
the company operated transport services, 14 % use their personal vehicles while the
remaining 38% use public transport. The GHG Footprint onaccount of employee commute,
ammounting to 42,745 tonnes is a significant reduction from 51,210 tonnes in 2008-09”

BMTC Success Story Sharing Session
Dear All,
As a part of its Ecological Sustainability initiative – eco-eye, Wipro is pleased to invite you to the Eco Forum - a platform for sharing
best practices in ecological sustainability.
In this edition of the Eco-Forum, Mr. Syed Zameer Pasha (IAS), Managing Director - Bangalore Metropolitan Transport Corporation
(BMTC), has kindly consented to be the Guest Speaker. We will be sharing the success story on use of Public Transport (BMTC) by
Wipro Employees at our Electronic City Campus followed by an interaction session with MD of BMTC.
The event details are as under:
Date: Feb 1st, 2010
Time: 12.00 noon followed by lunch
Venue: Wipro’s Electronic City Campus (EC – 3), Ground Floor (Adjacent to Kamat Cafeteria)
We look forward to meeting you at the event.
RSVP: Preetha.rajesh@wipro.com
(About Eco Eye: A concerted Wipro-wide initiative to transform the way we do business & engage all our stakeholders. The initiative
aims to make Wipro ecologically sustainable in every dimension. Website Refer www.wiprocorporate.com/ecoeye/)

Present Public Transportation System
Parking
Facility
BMTC
Boarding Point
BMTC
Control Point
Employee
Alighting Area

BMTC Bus Stop at Wipro
Before After
No Footpath at the alighting point
No Footpath/Signage at the Boarding point
Earmarked Footpath &
Dedicated BMTC Alighting Point
Earmarked Footpath &
Dedicated BMTC Boarding Point

BMTC Bus Stop Enhancement
Before: No Road Divider
After: Enhanced Road Divider & Proper Signage

Facility available for BMTC Staff

Bus Day at Wipro

Wipro Transport – In News

Commendation
This is really a
great
initiative…I am
dropping my
car on some of
the days and
using these
services. BIG10
is a big hit.
Ragavendra
Annarao
The frequency
of the buses is
fantastic
! Great Job by
the FMG !!
Yogesh
Ganesh
Diwakar
GOOD GOOD
GOOD. I don't
have any other
words to say.
Guhagiri
Guhanamasiva
yam
Thanks for the
invite. It’s very
good to hear
such good things
happening at EC
IT Campus. The
session was
fantastic and the
information was
phenomenal.
These sessions
inspires all and
contributes a lot
to the go green
environment.
Personally I
learnt more on
green aspect and
the information
on BMTC.
Dilip Tiwari,
Mindtree
The frequency
of the buses is
fantastic
! Great Job by
the FMG !!
Yogesh
Ganesh
Diwakar
This is fantastic
and buses are
within campus
so that as a
user gives me
the comfort of
not walking far
out or jostling in
crowds!
Veena
Padmanabhan
This is so good
for not only
people using the
2/4 wheelers.
But also for
people who
happen to miss
their Wipro
busses. :-)
Ganesh
Praveen

Hard Work being Recognized

Best Peoples Manager
– 2009 Achieved

Way Forward
Electronic City SJP 2 SJP 1
Total employees as on date 22000 11083 900
Travelling by personal car 1736 1050 191
Personal 2 wheeler 2815 1800 141
Get dropped by 4W or 2W 250 200
Company cab (BPO & 24X7) 2300 2270
Company Bus (pass holders) 2749 951
By auto (estimated) 500 250
BMTC 11080 3500
Bicycles 70 40
Walk to office 500 250
Buses operated by Wipro 70 28
• Consultant been on-boarded to access ways in which public transportation can
be increased at all locations
• Wipro stepping towards greener tomorrow
• Wipro mobility vision by moving entire bus transport to BMTC in Bangalore
during the coming years
• During current FY, Wipro has replicated the concept of Bangalore in other locations by
moving to public transport at Mumbai (Suburban Railway) and NCR (Delhi Metro)

Thank You
Umesh M
Senior Manager- Facilities
Management Group

Wipro - Transport Initiatives

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