The document discusses the design of heritage experience from the perspectives of pause and duration. It argues that pause allows for meaningful personal experiences by connecting people to heritage in an intimate way. It suggests that duration facilitates shared engagements by enabling people to participate in establishing and changing the social significance of heritage over multiple interactions. The challenges for HCI design are to understand how experience develops over time on a personal level, and how significance grounds and changes across various engagements. The overall goal is to design for meaningful experiences and shared participation in cultural heritage.

1. On
Pause
and
Dura,on,
or:
The
Design
of
Heritage
Experience
Elisa
Giaccardi,
PhD
Ins%tute
of
Culture
and
Technology
Universidad
Carlos
III
de
Madrid
HCI
2011,
July
6-­‐8

2. Heritage
‘in
prac,ce’
• Unofficial
and
lived
heritage
prac%ces
‘in
the
wild’
• Heritage
value
and
social
significance
of
everyday
ar%facts
and
places
• Heritage
as
cultural
process
unfolding
through
mul%ple
interac%ons
and
shared
engagements
On
heritage
ma@ers:
Elisa
Giaccardi
(2011)
Things
we
value,
Interac(ons,
18:1,
17-­‐21.
HCI 2011 elisa.giaccardi@uc3m.es

3.
Dura,on
as
experien,al
construct
• Historical
events
and
experiences
are
reconstructed
and
recomposed,
mobilized
in
always
changing
‘orders
of
meaning’
See:
Gaston
Bachelard,
Dialec(cs
of
Dura(on
See
also:
Kevin
Lynch,
Nigel
ThriX,
Brian
Massumi
HCI 2011 elisa.giaccardi@uc3m.es

4.
Pause
as
point
of
cumula,on
• Memories
and
hopes
precipitate
in
the
moment,
concurring
to
shape
our
immediate
experience
of
the
heritage
See:
McCarthy,
J.
&
Wright,
P.C.
(2005)
Time,
place
and
technology
in
museums:
A
dialogical
approach
to
the
experience.
Re-­‐thinking
Technology
in
Museums.
University
of
Limerick,
29-­‐30
June
2005.
HCI 2011 elisa.giaccardi@uc3m.es

5. mobile
compu%ng
social
compu%ng
tangible
compu%ng
Silence
of
the
Lands

6. pause

7. Considers
a
person’s
interac%on
with
the
natural
environment
at
a
specific
%me
and
in
a
specific
place

8. Enhanced
listening
Field
recording

9. I
enjoyed
the
way
it
called
my
a=en(on
to
sounds
I
might
not
have
a=ended
to
otherwise.
I
have
enjoyed
those
trails
more
when
I
walked
them
a@er
recording
there
(Fogli
&
Giaccardi,
AVI
2008)

10. dura,on

11. Considers
how
mul%ple
experiences
come
together
on
very
different
levels
to
give
resonance,
meaning
and
value
to
a
shared
sense
of
heritage

12. Affec%ve
visualiza%on Collabora%ve
mapping

13. I
learned
from
their
trials.
For
example,
there
are
not
many
animal
sounds
in
the
heat
of
the
day,
I
no(ced,
so
I
planned
to
walk
later
in
the
day
(Fogli
&
Giaccardi,
AVI
2008)

14. For
heritage
prac,ce…

15. Designing
for
Designing
for
Meaningful
Shared
experiences
engagements
[Pause]
Facilitate
designs
that
[Dura,on]
Facilitate
designs
enable
people
to
connect
to
that
enable
people
to
par%cipate
the
heritage
on
a
personal
and
in
the
grounding
and
changing
in%mate
level.
of
heritage
value
and
social
significance.
HCI 2011 elisa.giaccardi@uc3m.es

16. Challenges
for
HCI

17. Situated
and
extended
Dislocated
and
mul,ple
temporality
temporali,es
Understanding
how
personal
Understanding
how
the
experience
develops
over
%me.
significance
of
experience
grounds
and
changes
across
See:
Friedman
&
Nathan
CHI
2010;
a
mul%tude
of
personal
Karapanos
et
al.
CHI
2009;
Khalid
&
Dix
engagements.
PUC
2010;
Halloran
et
al.
2006;
Iversen
et
al.
2010;
McCarthy
&
Wright
2005)
HCI 2011 elisa.giaccardi@uc3m.es

18. Thank
you
for
listening.
email:
elisa.giaccardi@uc3m.es
twiger:
elisa
giaccardi