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How to Rent
a Vacation Home
By Owner
A comprehensive checklist
for owners looking to successfully rent
out their vacation homes
The vacation rental business is booming as more travelers choose
vacation rentals over hotels and more vacation homeowners seek out
rental income to offset expenses.
If you are considering getting into the vacation rental business, it
certainly can be daunting. That’s why we’ve created a comprehensive
checklist for how to rent a vacation home by owner.
Viability
1. Is Your Home Marketable
• It is in a sought after location?
• Does it show well? Is it up to date? Does it have a
“wow” factor?
• Do you have desirable amenities to tout? (i.e.
beachfront)
2. Balance of Personal Use and Rental Supply
• Will you make enough weeks available for rent to
make it worth your effort?
3. Financial Model
• How much will you be doing yourself? Will you be
engaging a housekeeper, property manager,
concierge, rental agent?
• Assess the marketplace, forecast potential revenue
and determine the net income
Copyright © 2013 Elite Destination Homes www.elitedestinationhomes.com
Elite Destination Homes is a
boutique vacation rental
agency representing luxury
homes in premier resort
destinations across the globe
since 2005.
House Set Up
4. Rental Readiness
• Property maintenance – all repairs are taking care of
and everything is in working order
• Décor – home furnishings and accessories carefully
chosen and well maintained
• Technology – satellite or cable TV with DVD player,
VOIP phone, WiFi, iPod docking stations
• Supplies – paper goods, linens, kitchen and bathroom
necessities
• Determine your cleaning schedule
• Create a cleaning and inventory checklist
• Create an entry system for guests - keyless entry,
lockbox, property manager greets and provides key
• Create a House Manual with household instructions
for guests – how to operate the remote, etc.
5. Legal
• Check with home owner’s association and city
requirements for rental licensing
• Get the proper insurance in place
• Write up a Rental Contract
6. Positioning
• Why should someone choose your home over
another in the area?
• What is your pricing strategy?
7. Set Your Rates
• Analyze similar houses in the market
• Analyze promotional activities
8. Determine Your Promotional Plan
• How much are you willing to discount?
• How will you fill open nights in the short term and
long term?
9. Conduct a Photo Shoot
• Capture key features that set your home apart
10. Write Your Property Description
• Highlight what makes your home unique
11. Create a Welcome Letter/Pre-Trip Planner
• Build a list of information about the area along with
your personal recommendations for restaurants and
other activities
How to Rent A Vacation Home By Owner A Comprehensive Checklist
Copyright © 2013 Elite Destination Homes 2 www.elitedestinationhomes.com
According to
TripAdvisor
49%of US travelers are turning to
vacation home rentals instead
of hotels. Read more.
Sales & Reservation System
12. Sales Management
• Will you be in charge of sales or will you be assigning
an agent?
• Determine languages for taking reservations
• Develop strategy for closing leads
• Determine how you will accept and process
payments
13. Choose a Calendaring System
• Get it up and running
• Block off your personal dates for vacation and
maintenance
• Integrate with on-site service providers
14. Choose a Lead and Reservation Management System
• Get it up and running
Marketing
15. Create a Website for Your Home
• Optimize it for search engines so it can be found by
potential guests
16. Build an Email Database
• Segment the list
• Determine your content strategy and plan for
continual communication
17. Promote Your Home via Social Media
18. List Your Home With Rental Listing Services
• Research your options and their terms, the best/
biggest ones are VRBO, HomeAway, TripAdvisor,
Airbnb. These are excellent vacation home rental
sites but like any marketplace (e.g. Ebay or Craig’s
List) there is an art and a science to ranking at the
top of the listings and standing out among the crowd
• Research your competition on these sites
• Set up accounts and build your listings, renew listings
as necessary
• Continually monitor your listing rank, view and lead
volume
• Continually tweak your listings to maintain top
rankings
How to Rent A Vacation Home By Owner A Comprehensive Checklist
Copyright © 2013 Elite Destination Homes 3 www.elitedestinationhomes.com
From HomeAway’s
2012 Fall Report:
92%of vacation home buyers plan
to rent their property within the
next 12 months. Read more.
19. List your home with a local villa rental agency
• Research your options and their commission rates
• Convince them to take on your home, negotiate rates
• Provide information about your home to get their
listing up
• Stay in contact to keep your home top of mind
20. List your home with international villa rental agencies
• Research your options and their commission rates
• Convince them to take on your home, negotiate rates
• Provide information about your home to get their
listing up
• Stay in contact to keep your home top of mind
Revenue Optimization
21. Review Leads and Occupancy Regularly
22. Review Channel Performance Regularly
23. Continually Research New Channels
24. Plan Promotions
25. Assess Rates vs. Competition Regularly
26. Update Promotions and Rates Across All Channels
27. Determine Additional Tactics to Increase Reservations
28. Continually Promote Via Outbound Calls, Email and Social
Channels
Vacation Sales
29. Check Email Continually for Leads
30. Respond Quickly
• According to the Harvard Business Review
responding to leads within an hour generates 7x the
conversions
• Confirm availability and rates
• Put dates on hold
31. Vet Guests
• Talk to each guest on the phone, conduct online
research as appropriate
32. Sell Your Home
• Tout it’s unique features and benefits
• Paint a rich picture of the location, the
neighborhood, the full experience
• Differentiate it from their other options
• Give them time to mull it over while staying in
contact
How to Rent A Vacation Home By Owner A Comprehensive Checklist
Copyright © 2013 Elite Destination Homes 4 www.elitedestinationhomes.com
Roughly half of owners report
that their rental income
covers at least
75%of their mortgage payment.
Read more.
33. Close the Sale
• Verify reservation
• Get a signed rental agreement
• Block the calendar
34. Collect Down Payment
35. Generate a Weekly Reservation Report
• Create a report with the details of all reservations on
the books
• Provide it to your local property manager/concierge
36. Collect Balance
Pre-Trip Planning
37. Plan Airport Transit
38. Communicate Home Access Details
• Set meeting time for local property manager/
concierge
39. Gather Special Requests (i.e. highchair, crib)
40. Provide Information About the Area
41. Make Dinner and Activity Reservations
42. Pass Guests Information to On Site Property Manager/
Concierge
On Site Property Manager/Concierge
43. Stage Home
• Attend to special requests (i.e. highchair, crib)
44. Meet and Greet Guests
• Offer Welcome Gift
45. Provide an Orientation
• Provide a tour of the home and walk them through
the House Manual
• Provide area information and activity
recommendations
46. Make Dinner and Activity Reservations
47. Attend to Any Additional Needs
48. Oversee Housekeeping
• Ensure house is cleaned and supplies restocked
before, during and after stay
49. Inventory and Damage Check
• Immediately after guest departure
How to Rent A Vacation Home By Owner A Comprehensive Checklist
Copyright © 2013 Elite Destination Homes 5 www.elitedestinationhomes.com
The total U.S. Vacation Rental
Industry is expected to reach
$25.8billion by 2014
Read more about the research
conducted by PhoCusWright.
Trip Follow Up
50. Collect Repair Costs if Necessary
51. Contact Guest After Their Stay
• Thank them
• Request feedback
• Request a review
52. Watch For and Respond to Reviews
Financials
53. Deposit Money From Renters
54. Deduct Expenses
55. Pay Service Providers
56. Pay Taxes
57. Create a Monthly Revenue Report
• Track financial performance
• Adjust financial model, sales and marketing strategy
as necessary
Renting your vacation home
doesn’t have to be a second job.
Yes, there's a lot to get done, but there are numerous people you can
partner with to make your rental business stress-free and extremely
lucrative. Check out our analysis of the different types of vacation
rental agents.
If you’re looking for a comprehensive marketing and rental sales
solution, consider us. Since 2005 Elite Destination Homes has been
providing vacation rental management services for an international
portfolio of multi-million dollar luxury homes.
It all started with a few of our own.
How to Rent A Vacation Home By Owner A Comprehensive Checklist
Copyright © 2013 Elite Destination Homes 6 www.elitedestinationhomes.com
Contact us.
Call Kathryn at 651-389-3838
to learn more or click here to submit
your home for consideration.
“Elite quickly and efficiently brought
my Vineyard Estate home to a level it
would have taken me much longer to
achieve, and that includes rental
revenue.  Guests love their experience
here.  Elite added value to my real
estate.”
- Mike F, Owner in Sonoma County, CA

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How To Rent A Vacation Home By Owner

  • 1. How to Rent a Vacation Home By Owner A comprehensive checklist for owners looking to successfully rent out their vacation homes The vacation rental business is booming as more travelers choose vacation rentals over hotels and more vacation homeowners seek out rental income to offset expenses. If you are considering getting into the vacation rental business, it certainly can be daunting. That’s why we’ve created a comprehensive checklist for how to rent a vacation home by owner. Viability 1. Is Your Home Marketable • It is in a sought after location? • Does it show well? Is it up to date? Does it have a “wow” factor? • Do you have desirable amenities to tout? (i.e. beachfront) 2. Balance of Personal Use and Rental Supply • Will you make enough weeks available for rent to make it worth your effort? 3. Financial Model • How much will you be doing yourself? Will you be engaging a housekeeper, property manager, concierge, rental agent? • Assess the marketplace, forecast potential revenue and determine the net income Copyright © 2013 Elite Destination Homes www.elitedestinationhomes.com Elite Destination Homes is a boutique vacation rental agency representing luxury homes in premier resort destinations across the globe since 2005.
  • 2. House Set Up 4. Rental Readiness • Property maintenance – all repairs are taking care of and everything is in working order • Décor – home furnishings and accessories carefully chosen and well maintained • Technology – satellite or cable TV with DVD player, VOIP phone, WiFi, iPod docking stations • Supplies – paper goods, linens, kitchen and bathroom necessities • Determine your cleaning schedule • Create a cleaning and inventory checklist • Create an entry system for guests - keyless entry, lockbox, property manager greets and provides key • Create a House Manual with household instructions for guests – how to operate the remote, etc. 5. Legal • Check with home owner’s association and city requirements for rental licensing • Get the proper insurance in place • Write up a Rental Contract 6. Positioning • Why should someone choose your home over another in the area? • What is your pricing strategy? 7. Set Your Rates • Analyze similar houses in the market • Analyze promotional activities 8. Determine Your Promotional Plan • How much are you willing to discount? • How will you fill open nights in the short term and long term? 9. Conduct a Photo Shoot • Capture key features that set your home apart 10. Write Your Property Description • Highlight what makes your home unique 11. Create a Welcome Letter/Pre-Trip Planner • Build a list of information about the area along with your personal recommendations for restaurants and other activities How to Rent A Vacation Home By Owner A Comprehensive Checklist Copyright © 2013 Elite Destination Homes 2 www.elitedestinationhomes.com According to TripAdvisor 49%of US travelers are turning to vacation home rentals instead of hotels. Read more.
  • 3. Sales & Reservation System 12. Sales Management • Will you be in charge of sales or will you be assigning an agent? • Determine languages for taking reservations • Develop strategy for closing leads • Determine how you will accept and process payments 13. Choose a Calendaring System • Get it up and running • Block off your personal dates for vacation and maintenance • Integrate with on-site service providers 14. Choose a Lead and Reservation Management System • Get it up and running Marketing 15. Create a Website for Your Home • Optimize it for search engines so it can be found by potential guests 16. Build an Email Database • Segment the list • Determine your content strategy and plan for continual communication 17. Promote Your Home via Social Media 18. List Your Home With Rental Listing Services • Research your options and their terms, the best/ biggest ones are VRBO, HomeAway, TripAdvisor, Airbnb. These are excellent vacation home rental sites but like any marketplace (e.g. Ebay or Craig’s List) there is an art and a science to ranking at the top of the listings and standing out among the crowd • Research your competition on these sites • Set up accounts and build your listings, renew listings as necessary • Continually monitor your listing rank, view and lead volume • Continually tweak your listings to maintain top rankings How to Rent A Vacation Home By Owner A Comprehensive Checklist Copyright © 2013 Elite Destination Homes 3 www.elitedestinationhomes.com From HomeAway’s 2012 Fall Report: 92%of vacation home buyers plan to rent their property within the next 12 months. Read more.
  • 4. 19. List your home with a local villa rental agency • Research your options and their commission rates • Convince them to take on your home, negotiate rates • Provide information about your home to get their listing up • Stay in contact to keep your home top of mind 20. List your home with international villa rental agencies • Research your options and their commission rates • Convince them to take on your home, negotiate rates • Provide information about your home to get their listing up • Stay in contact to keep your home top of mind Revenue Optimization 21. Review Leads and Occupancy Regularly 22. Review Channel Performance Regularly 23. Continually Research New Channels 24. Plan Promotions 25. Assess Rates vs. Competition Regularly 26. Update Promotions and Rates Across All Channels 27. Determine Additional Tactics to Increase Reservations 28. Continually Promote Via Outbound Calls, Email and Social Channels Vacation Sales 29. Check Email Continually for Leads 30. Respond Quickly • According to the Harvard Business Review responding to leads within an hour generates 7x the conversions • Confirm availability and rates • Put dates on hold 31. Vet Guests • Talk to each guest on the phone, conduct online research as appropriate 32. Sell Your Home • Tout it’s unique features and benefits • Paint a rich picture of the location, the neighborhood, the full experience • Differentiate it from their other options • Give them time to mull it over while staying in contact How to Rent A Vacation Home By Owner A Comprehensive Checklist Copyright © 2013 Elite Destination Homes 4 www.elitedestinationhomes.com Roughly half of owners report that their rental income covers at least 75%of their mortgage payment. Read more.
  • 5. 33. Close the Sale • Verify reservation • Get a signed rental agreement • Block the calendar 34. Collect Down Payment 35. Generate a Weekly Reservation Report • Create a report with the details of all reservations on the books • Provide it to your local property manager/concierge 36. Collect Balance Pre-Trip Planning 37. Plan Airport Transit 38. Communicate Home Access Details • Set meeting time for local property manager/ concierge 39. Gather Special Requests (i.e. highchair, crib) 40. Provide Information About the Area 41. Make Dinner and Activity Reservations 42. Pass Guests Information to On Site Property Manager/ Concierge On Site Property Manager/Concierge 43. Stage Home • Attend to special requests (i.e. highchair, crib) 44. Meet and Greet Guests • Offer Welcome Gift 45. Provide an Orientation • Provide a tour of the home and walk them through the House Manual • Provide area information and activity recommendations 46. Make Dinner and Activity Reservations 47. Attend to Any Additional Needs 48. Oversee Housekeeping • Ensure house is cleaned and supplies restocked before, during and after stay 49. Inventory and Damage Check • Immediately after guest departure How to Rent A Vacation Home By Owner A Comprehensive Checklist Copyright © 2013 Elite Destination Homes 5 www.elitedestinationhomes.com The total U.S. Vacation Rental Industry is expected to reach $25.8billion by 2014 Read more about the research conducted by PhoCusWright.
  • 6. Trip Follow Up 50. Collect Repair Costs if Necessary 51. Contact Guest After Their Stay • Thank them • Request feedback • Request a review 52. Watch For and Respond to Reviews Financials 53. Deposit Money From Renters 54. Deduct Expenses 55. Pay Service Providers 56. Pay Taxes 57. Create a Monthly Revenue Report • Track financial performance • Adjust financial model, sales and marketing strategy as necessary Renting your vacation home doesn’t have to be a second job. Yes, there's a lot to get done, but there are numerous people you can partner with to make your rental business stress-free and extremely lucrative. Check out our analysis of the different types of vacation rental agents. If you’re looking for a comprehensive marketing and rental sales solution, consider us. Since 2005 Elite Destination Homes has been providing vacation rental management services for an international portfolio of multi-million dollar luxury homes. It all started with a few of our own. How to Rent A Vacation Home By Owner A Comprehensive Checklist Copyright © 2013 Elite Destination Homes 6 www.elitedestinationhomes.com Contact us. Call Kathryn at 651-389-3838 to learn more or click here to submit your home for consideration. “Elite quickly and efficiently brought my Vineyard Estate home to a level it would have taken me much longer to achieve, and that includes rental revenue.  Guests love their experience here.  Elite added value to my real estate.” - Mike F, Owner in Sonoma County, CA