3. I wish I had known that the solution for needing to teach our users how to search our catalog was to create a system that didn't need to be taught. Tennant, Roy. What I Wish I Had Known. Library Journal. November 15, 2005. http://www.libraryjournal.com/article/CA6282632.html
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6. Usability Expert : Ok, so this is the search form... Librarian(s): So... is this the simple search form or the advanced search? Usability Expert : This is the search form. Singer, Ross. Polishing the Turd: The Danger of Redesigning the OPAC. May 9, 2005. http://dilettantes.blogspot.com/2005/05/polishing-turd-dangers-of-redesigning.html