8. Chaos Report
• Successful
means
on-‐.me,
on-‐budget,
and
with
all
features
and
func.ons
as
defined
in
the
ini.al
scope;
challenged
means
late,
over
budget,
and/or
with
less
features
and
func.ons
than
defined
in
the
ini.al
scope;
failed
means
cancelled
prior
to
comple.on,
or
delivered
but
never
used.
Monday, 13 June 2011
9. Doing the same thing
twice and expecting a
different outcome is a
sign of insanity
attrib. Albert Einstein
Monday, 13 June 2011
11. ce
st an
e si
Sponso
Sa
e R rship
tu
ye Leader
ra
p lo ship
tio
Em
n
It’s not the Products!
Co Ine Middle Managers?
mm ffec igue
un tive F at
ica Poo
tio r Pr ry
ns Man ojec i sto
agem t H
ent
Monday, 13 June 2011
12. It is a lack of ‘Focus’ on the
People aspects of change.
Monday, 13 June 2011
13. Some Examples
Cabramatta Car park
$5.9m
“Solution Development
Toolset Refresh”
Negative ROI?
Previous ITIL initiatives?
Monday, 13 June 2011
20. Kotters 8 Step Change Model
1. Create a Sense of Urgency
2. Form a Coalition
3. Create a Vision for change
4. Communicate the Vision
5. Remove Obstacles
6. Create Short-term Wins
7. Build on Change
8. Anchor the Changes in Corporate Culture
Monday, 13 June 2011
21. Engage a
Change
Professional
Monday, 13 June 2011
22. “Strategy without tactics is
the slowest route to victory.
Tactics without Strategy is
the noise before defeat.”
Sun Tzu
Monday, 13 June 2011
30. 10 Suggestions
1. Articulate the Vision
2. Start with the People in mind
3. Use a Structured approach
4. Engage a Change Professional
5. Develop a Change Strategy and associated tactics
6. Understand how your organisation does change
7. Create Feedback Mechanisms
8. Understand your role in change
9. Don’t do it alone, form a guiding coalition
10.Look after yourself
Monday, 13 June 2011
31. Ensure IT Succeeds into the future
Andrew@enduranceit.com.au http://www.enduranceit.com.au
twitter: ajfriar
Monday, 13 June 2011