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Location Based Marketing:
You’re Where & Why the Heck Do I Care?

                              June 16, 2011
                      Engauge Lunch & Learn
Lunch & Learn Contest for an Apple TV

Check in the Foursquare and/or Gowalla
“Engauge LBS Lunch & Learn” venue(s)
and share your check-in to Twitter during
the presentation to be entered to win.

Winner will be drawn at random and will win
a new Apple TV. We will announce the
winner at the end of the presentation.
What is a “check-in”?


It is a function that facilitates the sharing of an activity. The important aspect
  of checking in is not that one is doing the activity itself, but the fact that the
               person chose to share they were doing that activity.
Key LBS Demographics
  •   18-34 year olds count for 60% of the users

  •   Users are split by genders, but males share more

  •   1 in 5 smartphone owners use check-in services

  •   Over 50% are motivated to use the service for discounts

  •   Approximately half of non-users site privacy as their biggest concern
                       Source:	
  comScore	
  May	
  2011	
  &	
  Beyond	
  2011
Foursquare

Users: Approximately 10 million worldwide. 40% are international.

Pioneer in defining the “check-in” for the masses
Foursquare User Experience




image source: TechCrunch                            image source: CNET   image source: Business Insider
Foursquare Business Experience
Foursquare Business Experience




        image source: PlacePunch
Foursquare Use Cases & Innovation
                Radio Shack - Launched nationwide special during
                the holidays. Found that Foursquare users spent on
                average 3.5 times more than non-users.

                McDonald’s - Offered 100 gift cards on Foursquare
                Day in 2010 to random users who checked in on April
                16th. Stores say a 33% increase in check-ins from
                the day before and a 40% lift for the week.

                Granata Pet Food - Introduced an innovative way to
                incorporate the Foursquare API and a billboard. Users   image source: neworld.com
                who checked in at their outdoor ad were dispensed a
image source:
4sqday.com
                trial sample of dog food.
                            Stats source: Mashable
Gowalla

Users: Approximately 1.1 million

Wants to help you “craft the narrative of your life” - CEO Josh Williams




               source: Mashable
Gowalla User Experience




image source: Mobile Marketing Watch
Gowalla Business Experience




•   Our agency helped IHG become the first large hotel chain to launch a full campaign incorporating
    Gowalla’s service across all of its eight brands.

•   Had 1,000 of IHG’s 4,400 properties listed in its database of more than 1 million “spots” (or locations)

•   16% conversion rate for people who checked into the property and then requested more info.

•   Of those people, 23% of people who received emails registered for the program.
Gowalla Disney Use Case
Facebook Places

Users: Approximately 30 million*

Foursquare “Light”
         *Source: SF Chronicle sites unnamed inside source. Reasonable considering the mobile FB reach is about 5 times that.
Facebook Places User Experience
                                                  Facebook Places Businesses Experience




image source:
TNooz.com




                                                  image source: Mashable
Gap Use Case on Facebook Places




                                               Source: ScoutLabs, 10/23/10 – 11/23/10, Query: Gap AND Facebook Places




        image source: thekrazycouponlady.com




                                                                      image source: cyberpopblog.com



image source: seocollege.org
Points and Gaming Based LBS

 •   Shopkick

 •   WeReward

 •   SCVNGR

 •   My Town
Shopkick - Encourages Store Exploration                 WeReward - Rewards Visits With Cash




   image source: iappsin.com

                                          image source: scrapsofmygeeklife.com
SCVNGR - Challenge Based Activities at Locations          My Town - Real World Monopoly




  image
  source:
  uptake.com




                                                                  image source:
                                                                  stunmedia.com




image source: bio.org                                                                          image source: techcrunch
My Town - ZonePerfect Campaign at SXSW by Engauge




- Dropped 5 bars in game. 20% chance of earning a
bar during a ZonePerfect lounge check-in.
- 2 bars redeemed for $15 iTunes gift card
- 3 bars & scratch of game earned in game rewards
- iPad giveaway to random top 10 point earner
Future of LBS
  •   Local loyalty through unique concepts

  •   Instant/Automatic check-ins

  •   Sentiment Analysis to Recommendation Engines

  •   Better Ways to Meet New People

  •   Deeper Integration Within Business Loyalty Programs & Recommendations

  •   Continued Migration to add more “Now What” to the “Where”

  •   Location based services expected to bring in $10 billion in revenue by 2016
                 *source: gigaom.com
Consumption Based Check-ins

Entertainment - GetGlue, Miso, & Philo

Beverages - Untappd
Future of TV Consumption - Rise of the Second Screen

   •   94% of TV Watchers Were Distracted When Ads Were Displayed

   •   60% of Those Distractions Were From a Smartphone

   •   70% of Tablet Owners Used Their Device While Watching TV

   •   86% of Mobile Users Access the Internet on Their Device During Shows
                 Source:	
  AdAge	
  May	
  2011	
  &	
  Nextekis	
  May	
  2011
GetGlue User Experience




                          source for images: getglue.com
Miso User Experience                             Philo User Experience       Miso




                                             image sources: philo & itunes




                       images source: miso
Untappd User Experience




          image source: oaggle.com




                                     image source: blogaboutbeer.com
Presentation by Chad Elkins - Digital Innovation Strategist


     Connect with Chad on these apps mentioned in the presentation:

        • Twitter - http://twitter.com/ratpack
        • Foursquare - https://foursquare.com/ratpack
        • Gowalla - http://gowalla.com/users/ratpack
        • SCVNGR - http://scvngr.com/ratpack
        • GetGlue - http://getglue.com/ratpack
        • Miso - http://gomiso.com/u/ratpack
        • Philo - http://www.playphilo.com/profile/2108333
        • Untappd - http://untappd.com/user/ratpack

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Lbs client-lunch&learn

  • 1. Location Based Marketing: You’re Where & Why the Heck Do I Care? June 16, 2011 Engauge Lunch & Learn
  • 2. Lunch & Learn Contest for an Apple TV Check in the Foursquare and/or Gowalla “Engauge LBS Lunch & Learn” venue(s) and share your check-in to Twitter during the presentation to be entered to win. Winner will be drawn at random and will win a new Apple TV. We will announce the winner at the end of the presentation.
  • 3. What is a “check-in”? It is a function that facilitates the sharing of an activity. The important aspect of checking in is not that one is doing the activity itself, but the fact that the person chose to share they were doing that activity.
  • 4. Key LBS Demographics • 18-34 year olds count for 60% of the users • Users are split by genders, but males share more • 1 in 5 smartphone owners use check-in services • Over 50% are motivated to use the service for discounts • Approximately half of non-users site privacy as their biggest concern Source:  comScore  May  2011  &  Beyond  2011
  • 5. Foursquare Users: Approximately 10 million worldwide. 40% are international. Pioneer in defining the “check-in” for the masses
  • 6. Foursquare User Experience image source: TechCrunch image source: CNET image source: Business Insider
  • 8. Foursquare Business Experience image source: PlacePunch
  • 9. Foursquare Use Cases & Innovation Radio Shack - Launched nationwide special during the holidays. Found that Foursquare users spent on average 3.5 times more than non-users. McDonald’s - Offered 100 gift cards on Foursquare Day in 2010 to random users who checked in on April 16th. Stores say a 33% increase in check-ins from the day before and a 40% lift for the week. Granata Pet Food - Introduced an innovative way to incorporate the Foursquare API and a billboard. Users image source: neworld.com who checked in at their outdoor ad were dispensed a image source: 4sqday.com trial sample of dog food. Stats source: Mashable
  • 10. Gowalla Users: Approximately 1.1 million Wants to help you “craft the narrative of your life” - CEO Josh Williams source: Mashable
  • 11. Gowalla User Experience image source: Mobile Marketing Watch
  • 12. Gowalla Business Experience • Our agency helped IHG become the first large hotel chain to launch a full campaign incorporating Gowalla’s service across all of its eight brands. • Had 1,000 of IHG’s 4,400 properties listed in its database of more than 1 million “spots” (or locations) • 16% conversion rate for people who checked into the property and then requested more info. • Of those people, 23% of people who received emails registered for the program.
  • 14. Facebook Places Users: Approximately 30 million* Foursquare “Light” *Source: SF Chronicle sites unnamed inside source. Reasonable considering the mobile FB reach is about 5 times that.
  • 15. Facebook Places User Experience Facebook Places Businesses Experience image source: TNooz.com image source: Mashable
  • 16. Gap Use Case on Facebook Places Source: ScoutLabs, 10/23/10 – 11/23/10, Query: Gap AND Facebook Places image source: thekrazycouponlady.com image source: cyberpopblog.com image source: seocollege.org
  • 17. Points and Gaming Based LBS • Shopkick • WeReward • SCVNGR • My Town
  • 18. Shopkick - Encourages Store Exploration WeReward - Rewards Visits With Cash image source: iappsin.com image source: scrapsofmygeeklife.com
  • 19. SCVNGR - Challenge Based Activities at Locations My Town - Real World Monopoly image source: uptake.com image source: stunmedia.com image source: bio.org image source: techcrunch
  • 20. My Town - ZonePerfect Campaign at SXSW by Engauge - Dropped 5 bars in game. 20% chance of earning a bar during a ZonePerfect lounge check-in. - 2 bars redeemed for $15 iTunes gift card - 3 bars & scratch of game earned in game rewards - iPad giveaway to random top 10 point earner
  • 21. Future of LBS • Local loyalty through unique concepts • Instant/Automatic check-ins • Sentiment Analysis to Recommendation Engines • Better Ways to Meet New People • Deeper Integration Within Business Loyalty Programs & Recommendations • Continued Migration to add more “Now What” to the “Where” • Location based services expected to bring in $10 billion in revenue by 2016 *source: gigaom.com
  • 22. Consumption Based Check-ins Entertainment - GetGlue, Miso, & Philo Beverages - Untappd
  • 23. Future of TV Consumption - Rise of the Second Screen • 94% of TV Watchers Were Distracted When Ads Were Displayed • 60% of Those Distractions Were From a Smartphone • 70% of Tablet Owners Used Their Device While Watching TV • 86% of Mobile Users Access the Internet on Their Device During Shows Source:  AdAge  May  2011  &  Nextekis  May  2011
  • 24. GetGlue User Experience source for images: getglue.com
  • 25. Miso User Experience Philo User Experience Miso image sources: philo & itunes images source: miso
  • 26. Untappd User Experience image source: oaggle.com image source: blogaboutbeer.com
  • 27. Presentation by Chad Elkins - Digital Innovation Strategist Connect with Chad on these apps mentioned in the presentation: • Twitter - http://twitter.com/ratpack • Foursquare - https://foursquare.com/ratpack • Gowalla - http://gowalla.com/users/ratpack • SCVNGR - http://scvngr.com/ratpack • GetGlue - http://getglue.com/ratpack • Miso - http://gomiso.com/u/ratpack • Philo - http://www.playphilo.com/profile/2108333 • Untappd - http://untappd.com/user/ratpack