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Differentiating Help Model #4 Paige Carpenter Lauren Riner Curtis Fisher
Agenda ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Introductions ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Objectives ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Current System- Online Help
Current System- Knowledgebase/FAQ
Problem Overview ,[object Object],[object Object],[object Object],[object Object],[object Object]
Proposed Solution ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Layout Changes ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Visual Representation New Support Tab New Help Tab
Implementing Best Solution ,[object Object],[object Object],[object Object],[object Object]

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