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Committing to
Recommendations
Eric Colson | Stitch Fix
Data
a11 a12 a13 … a1n
a21 a22 a23 … a2n
:
am1 am2 am3 … amn
a11 a12 a13 … a1n
a21 a22 a23 … a2n
:
am1 am2 am3 … amn
SIZE: 6
BRAND: Callaise-Cole
PRICE: $108.00
COLOR: Cobalt
NECKLINE:
11 inches
LENGTH:
37 inches
WAISTLINE:
26”, cinched.
FABRICATION:
Jersey
TOP CUT: loose
WEATHER:
Moderate, warm
SPENDINESS:
moderate
BODY TYPE:
Body type 1 affinity: High
Body type 2 affinity: Medium
Body type 3affinity: High
HEMLINE:
folsom
OPACITY:
medium
SHOULDER CUT:
Hawethorn
b11 b12 b13 … b1n
b21 b22 b23 … b2n
:
bm1 bm2 bm3 … bmn
b11 b12 b13 … b1n
b21 b22 b23 … b2n
:
bm1 bm2 bm3 … bmn
HEIGHT: 5’4”
WEIGHT: 125
AGE: 31
CUP SIZE: B
BODY SHAPE :
athletic
CITY:
Nashville
SHOULDERS:
broad
MOM: true
FAVORITE
COLORS:
blue, black, tan
FAVORITE
FABRICS:
cotton, jersey
SPENDINESS
PREFERENCE:
moderate
PROFESSION:
marketing
SIZE:
7-8, M, 27 ins
SHOULDERS: 17
inches
WAIST: 28
HIPS: 35
ARM LENGTH: 18
INSEAM: 30
FEMUR : 14
TORSO :
FOREARM
2 :1
Algorithms
a11 a12 a13 … a1n
a21 a22 a23 … a2n
:
am1 am2 am3 … amn
a11 a12 a13 … a1n
a21 a22 a23 … a2n
:
am1 am2 am3 … amn
w1(trendiness) + w2(personalized)
f (:)
b11 b12 b13 … b1n
b21 b22 b23 … b2n
:
bm1 bm2 bm3 … bmn
b11 b12 b13 … b1n
b21 b22 b23 … b2n
:
bm1 bm2 bm3 … bmn
preppy
edgy
glam
boho
casual
classic
romantic
bar top
λ1
λ2
Human Judgment
1. Leveraging unstructured data
“I am 3 months pregnant so
please be generous on size!”
2. Curation
3. Fostering a relationship
Complementary
AlgorithmsAlgorithms HCIHCI
Reinforcing
Thoughtful
Consideration
Loved this! I probably wouldn't have even tried it on because of the fear of
horizontal stripes, but it was actually very flattering.
“I love trying on new items that I never would have picked out for myself!”
“I never would have even picked any of the clothes up had I been out shopping, so it was a fun experiment to try on styles and
fabrics I’d never have chosen.”
“I am starting to realize just how adventurous I really am with clothing.”
“I hated it when I saw it, but then I tried it on and LOVED it!”
“it pushed me out of my comfot zone, and I love it”
“I saw something like this at the store but
didn’t even think to pick it up. But you sent it
to me and I tried it on and loved it!”
“I didn’t think something can feel so soft!”

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Committing to Recommendations Strata 2013

  • 2.
  • 3.
  • 4.
  • 5.
  • 6.
  • 7.
  • 9. a11 a12 a13 … a1n a21 a22 a23 … a2n : am1 am2 am3 … amn a11 a12 a13 … a1n a21 a22 a23 … a2n : am1 am2 am3 … amn SIZE: 6 BRAND: Callaise-Cole PRICE: $108.00 COLOR: Cobalt NECKLINE: 11 inches LENGTH: 37 inches WAISTLINE: 26”, cinched. FABRICATION: Jersey TOP CUT: loose WEATHER: Moderate, warm SPENDINESS: moderate BODY TYPE: Body type 1 affinity: High Body type 2 affinity: Medium Body type 3affinity: High HEMLINE: folsom OPACITY: medium SHOULDER CUT: Hawethorn
  • 10. b11 b12 b13 … b1n b21 b22 b23 … b2n : bm1 bm2 bm3 … bmn b11 b12 b13 … b1n b21 b22 b23 … b2n : bm1 bm2 bm3 … bmn HEIGHT: 5’4” WEIGHT: 125 AGE: 31 CUP SIZE: B BODY SHAPE : athletic CITY: Nashville SHOULDERS: broad MOM: true FAVORITE COLORS: blue, black, tan FAVORITE FABRICS: cotton, jersey SPENDINESS PREFERENCE: moderate PROFESSION: marketing SIZE: 7-8, M, 27 ins SHOULDERS: 17 inches WAIST: 28 HIPS: 35 ARM LENGTH: 18 INSEAM: 30 FEMUR : 14 TORSO : FOREARM 2 :1
  • 12. a11 a12 a13 … a1n a21 a22 a23 … a2n : am1 am2 am3 … amn a11 a12 a13 … a1n a21 a22 a23 … a2n : am1 am2 am3 … amn w1(trendiness) + w2(personalized) f (:) b11 b12 b13 … b1n b21 b22 b23 … b2n : bm1 bm2 bm3 … bmn b11 b12 b13 … b1n b21 b22 b23 … b2n : bm1 bm2 bm3 … bmn preppy edgy glam boho casual classic romantic bar top λ1 λ2
  • 14. 1. Leveraging unstructured data “I am 3 months pregnant so please be generous on size!” 2. Curation 3. Fostering a relationship
  • 17. Loved this! I probably wouldn't have even tried it on because of the fear of horizontal stripes, but it was actually very flattering. “I love trying on new items that I never would have picked out for myself!” “I never would have even picked any of the clothes up had I been out shopping, so it was a fun experiment to try on styles and fabrics I’d never have chosen.” “I am starting to realize just how adventurous I really am with clothing.” “I hated it when I saw it, but then I tried it on and LOVED it!” “it pushed me out of my comfot zone, and I love it” “I saw something like this at the store but didn’t even think to pick it up. But you sent it to me and I tried it on and loved it!” “I didn’t think something can feel so soft!”