Managing for Daily Improvement (MDI): Evolution Curve
1. 1
Managing for Daily Improvement (MDI)
Evolution of the Implementation Process
Measure, Manage Visually & Improve Daily
2. Preparing to Launch MDI
Why MDI
• Respect for people
• Learning organization
• Sustain improvement
Area Readiness
• Seek to understand
• Determine what good looks like
• Prepare leadership
5. Establishment
Common Struggles
• Disengagement
• Leadership led
• Overly complex or
cluttered boards
• Staff don’t see the value
Strategy
• What is important
to the staff
• Make it simple
• Kaizen paper
• Show Up
7. The Climb
Common Struggles
• Red is viewed as ‘bad’
• Feels overwhelming
• Scope creep
• Process becomes
exposed
Strategy
• Make it safe
• Employee led
• Kamishibai
• Visually show and
celebrate improvement
9. Improvement Plateau
Common Struggles
• Mostly Green
• Improvements aren’t as
dramatic (excitement falls)
• ‘We’re fixed’ mentality
• Was PI just an event?
Strategy
• Board progression
• Attack root cause
• 5 whys
• Golden Ticket Competition
11. Culture Change
• Team takes pride in MDI
• All levels of staff own
improvement
• Kaizen mentality spreads
beyond department
• Improvement opportunities
are embraced, not feared
• Scientific approach to
problem solving
• Learning is continuous
Attributes of a Kaizen Culture