1. Communications
for all
We believe that connectivity is a
starting point for economic growth
and improved quality of life.
Connectivity
is improving
livelihoods…
For every 10% increase
in broadband penetration,
GDP increases by
one percentage point
Source: Ericsson and Arthur D. Little, 2010-2011
To date Connect To Learn
has brought 21st-century
education to 33 schools
…by making
around the world
education available
to everyone…
About 2.5 billion people
worldwide are unbanked …by bridging the
– yet 1.7 billion of them
digital divide…
have mobile phones with
the potential to access
m-commerce services
Source: World Bank
There are 43 million refugees worldwide
…by fostering
peace and
185,000 people have registered on the reconnecting
Refugees United mobile platform families…
Source: Refugees United and UNHCR
…and by
supporting Ericsson Response
disaster-relief volunteers have assisted
in more than 40 relief
efforts.
efforts in 30 countries
over the past 12 years
Source: Ericsson

2. reducing our
environmental
impact
We are reducing our
environmental impact
throughout our value chain.
The
carbon footprint
of an average ICT
user is estimated to
decrease 20%
between 2007 By 2017, 85% of the world’s
and 2020… population will have access to
mobile-broadband coverage
via 3G networks
Ericsson’s Psi Ψ 3G coverage
…so we are solution reduces power
designing consumption by up to 40%
products and
solutions to The Antenna-Integrated Radio
make this (AIR) cuts energy consumption
happen… by 40%
Ericsson increased its video
conference rooms globally by …finding
60% in 2012, contributing to smarter ways of
the reduction of CO 2e working…
emissions per employee
…and reducing
carbon emissions
34% of our global in our own
facilities use certified operations. In Sweden, we have used
green electricity 100% certified green
electricity since 2008
and 74% at measured
European facilities Source: Ericsson

3. enabling a
low-carbon
economy Wa
ste
Transport
& travel 13%
3%
Forestry 17%
The ICT sector contributes
Industry
ICT
2%
Agriculture
14%
about 2% of global CO 2 e
19%
emissions, but can help
eliminate a significant portion
Buildings
8% Energy supply
26%
of the remaining 98% from
other industries.
ICT
2%
Source:
Ericsson and
TeliaSonera, 2012
By 2050, 70% of
the global population
will reside in an urban
area or city.
Source:
UN HABITAT
The SMARTer 2020 study
estimates that ICT-enabled
solutions could reduce
global CO 2e emissions by ICT solutions
16.5% in 2020 will enable the
Source: GeSI low-carbon
economy
of the future… The CO 2e from an annual
mobile subscription is
equal to driving a car for
about 1.5 hours
Smart grids can help address
67% of the energy lost due
to inefficiencies before Stockholm Royal
…and will transform
reaching the consumer Seaport is an
industries and
Source: Ernest Orlando Lawrence ICT-enabled city
Berkeley National Laboratory and GeSI cities. district that will be
climate-positive
by 2030
Source: Stockholm Royal
Seaport Innovation
Center
373
A 2012 study of eight ICT-related
services in six countries showed they
could produce energy savings of 373
million million barrels of oil equivalents per year
Source: Yankee Group and GeSI
Source: Ericsson

4. conducting
business
responsibly
Wherever we operate,
integrity and high ethical
standards are fundamental
to our work.
Through high ethical
standards and our
Close to 100% of Ericsson Code of Business
employees worldwide have Ethics, we promote fair
acknowledged our Code of
employment, safe
Business Ethics
working conditions
and concern for the
environment.
We have zero
tolerance for Our auditors conducted
corruption… over 640 supplier Code of
Conduct audits in 2012
…and put human
rights in focus
throughout our
value chain.
In 2012, Ericsson joined the
Institute for Human Rights and
Business Framework to discuss
best practice for corporate
responsibility in Myanmar
Our Sales Compliance Board
is improving internal
governance of human rights
issues in the sales process
Source: Ericsson