Concluding slides from 2010 APAC InTouch Business Forum held in Singapore on June 2010

1. Doing More in the Connected World!
Avi Schechter
Division President, Asia-Pacific
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2. iPhone units in APAC grew 474% year-over-year
350,600,000,000 text messages were sent in Q3/2009
The Connected World
174,593,365 Broadband Subscribers in APAC
is Emerging
62,053,480 Facebook users in the region
2,092,125,880 Mobile SIM in APAC
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3. Customers Embrace the New Connected Life Experiences at
High Speed….
Apple leading the customer experience APAC consumers adopting social networks as the
new way to communicate
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4. Enabling a New Array of Services and Applications
Mobile VAS Market Growth Potential Vertical Market Growth Potential
High
Emerging Asia mobile VAS market revenue (>10%)
2008-2014 (US$ mil.) M-Money
CAGR for Vertical Markets
160,000 Banking
140,000
Commerce
120,000 Transportation
Medium Health
100,000
(5% - 10%)
80,000
Energy/
60,000 Government
Building
40,000 Automation Education
20,000
Low
0 (-5% - 5%)
2010 2011 2012 2013 2014
Small Medium Large
In 2014, revenue from mobile VAS in Emerging Asia Pacific Market Size of Vertical Markets
are expected to grow to 137billion $ (Informa, June 2010)
Amdocs-Frost & Sullivan – The connected world survey May 2010
Asia Pacific Region presents the biggest opportunity for mobile
industry growth
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5. “The challenge is not the technology
The challenge in not the applications
The challenge is the business model”
Chairman Wang Jianzhou, China Mobile
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6. Service Providers have the Potential to Adopt Multiple Models
Experience Model Vertical Model Partner Enabler Model
• Industry: Communication, Media & • Industry : Vertical industries, • Industry: Comm. & other verticals
Entertainment beyond comm. (e.g. healthcare,
energy) • Customers :VNOs/ ISVs/ Large
• Customers : Consumers & enterprise/ retailers
Enterprise • Customers : Enterprise
• Services: business & operational
• Services: Communication, Media & • Services: Cloud based business capabilities to assure network-
Entertainment across LOB services, M2M, incl. Professional based services
services.
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7. What is the Fundamental Change in the
Operational Environment?
Today’s World The Connected World
• Eco System • Eco System:
• SPs focus on core communication services • SP core services enriching partner services
• Real-time
• Real time capabilities to enable prepaid • Real-time
services • Real-time to enforce policy & charging for
assured QoS and to avoid network abuse
• Scalability
• Scalability
• For billions of subscribers
• For trillions of devices
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8. Amdocs Helps You
Do More in the Connected World
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9. Do More in the Connected World with Amdocs CES 8
EXPAND QUICKER DRIVE EXPERIENCE RUN LEANER
 Roll out up to 200 base  Improve first call  Reduce charging
stations per week resolution and average hardware costs by
 REDUCE TIME TO handling time by up to 30% 30% to 70%
MARKET for new  Drive double-digit increase  Reduce smart phone
products by up to 30% in mobile internet ARPU support costs by up
 Process 230,000  Reduce order fallout by to 50%
charging events in a 20%
second
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10. Your top priorities for the connected world
Increase operation support and efficiency
 Implement flexible and scalable BSS/OSS
systems
 People expertise
 IP/network readiness
Device readiness, application availability and
service roll out * Source: Amdocs “connected world “ survey – May 2010
Amdocs unique CES 8 offering supports your
evolution to the connected world
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11. Amdocs is your partner
for Success
Amdocs has been focused on Asia for more than 12 years
Amdocs supports 300 million subscribers in APAC
50 different customers in more than 17 countries
1/3 of our Global workforce is located in the region
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12. Thank you!
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