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BusinessBusiness
CommunicationsCommunications
• It’s due…WHEN?
• Next Monday’s Assignment
• GREAT Business Communication
• Finding Your Own STYLE
• How to Present Using Pictures
• Great Presentations
Today’s Agenda
Truly GreatGreat
Communication
Great Communication
Great Communication
http://www.noupe.com/how-tos/12-secrets-of-effective-business-communication.html
Ou
www.expressyourselftosuccess.com/the-seven-essentials-of-great-business-communication
Great Communicators
www.amazon.com/Simple-Secrets-Greatest-Business-Communicators/dp/1402203489
• Ask the right questions (for sales esp.)
• Present yourself as professionally as
possible at all times.
• Schedule and prepare thoroughly.
• Speak, pause, listen.
• Follow up in writing.
• Ask for feedback
Great Communication
Great Communicating
http://managementhelp.org/blogs/communications/2011/01/02/20-great-ways-to-engage-and-involve-your-
audience/
• Ty a new format
• Communicate confidently
• Use an elevator pitch
• Be responsive
• Write well
Great Communication
• Structure
• Clarity
• Consistency
• Medium
• Relevancy
• Primacy/Recency
• Psychological Rule “7 and +/- 2”
Great Communication
Use Pictures toUse Pictures to
CommunicateCommunicate
Complex IssuesComplex Issues
Dan Roam: Back of the Napkin
http://www.youtube.com/watch?
v=AeE1WT9M1Ng
GreatGreat
PresentationsPresentations
Great Presentations
www.youtube.com/watch?v=n139-iFFK24
Finding Your OwnFinding Your Own
CommunicationCommunication
STYLE
www.nten.org/articles/2012/communications-styles-how-to-get-your-
message-out-when-people-arent-listening-properly
What’s Your “STYLE”
• ThinkerThinker (Structure, logic, organization,
problem solving)
• FeelerFeeler (Expression, human interaction,
projecting feelings)
• Intuitor (Imagination, theory,
envisioning, speculation)
• SensorSensor (Doing, competing, getting
results)
What’s Your
STYLESTYLE?

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Business Communications Week 7 Ethan Chazin