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A completely redesigned & relaunched interactive conference on CR Reporting and Communications best practice

Save £
100

AL!
7TH ANNU

The CR Reporting
& Communications
Conference

Book
b
1st No efore
vemb
2013! er

V

How to make CR reporting pay and boost stakeholder
engagement through powerful sustainability
communications
TH

TH

27 -28 NOVEMBER 2013 > LONDON REGENTS PARK MARRIOTT HOTEL

EXPERT SPEAKERS INCLUDE:

The IIRC
Head of Programmes
Kate Jefferies

Orange Group
Deputy Chief CSR Officer
Yves Nissim

www.ethicalcorp.com/reporting
3 Show your boss the business value of a CSR
disclosure strategy - with real life examples from Heads of CR

The Crown Estate
Head of Sustainability
Mark Gough

3 Demystify the G4 guidelines: Your chance to ask all your
burning questions straight to the GRI in an exclusive live debate

3 Save time, money and resources on the nitty gritty of

reporting, with new methods to manage data and develop relevant
and material KPIs

3 No-one reads your report - what do you do now?

How to remain relevant and engaging through new communication
channels

3 Stakeholder engagement 2.0: Take your sustainability

communications strategy to the next level, with best practice on
employee, supplier and customer engagement techniques
Over 750 attendees in the last 3 years

FACT!

20+ handpicked expert corporate speakers

Unilever
Vice President, Global External Affairs
and Media Relations
Miguel Veiga-Pestana

IKEA
Head of Sustainability Communications
Olivia Ross

Centrica
Head of Corporate Responsibility
Jeffrey Oatham

In-depth case studies, interactive workshops and exclusive
interview panels

Global expertise: Speakers from Switzerland, the Netherlands,
Italy, France, Sweden, Belgium and the United Kingdom

RBS
Deputy Head of Sustainability
Duncan Young

Look inside to find out more about our unrivalled speaker roster, in-depth agenda and who you’ll meet p
Working groups + Keynotes + In Depth Case Studies

THE SUMMIT IN NUMBERS
Dear colleague,
are the
How do I report against the sheer amount of indicators set out by the GRI’s G4? What
best ways to report on value chain risk? How do I ensure my CR report is readable and
engages my key stakeholders?
Sound familiar?
ed
Don’t worry – you’re not the only one! Many of your peers have repeatedly mention
these challenges to us in the past few months.
So to help you do your job better, we’ve constructed this year’s CR Reporting & Comms
Summit specifically around your key challenges and opportunities.
We’re bringing together experts from Ikea, Vodafone, Pirelli, Unilever, amongst others
– who have successfully made the business case for sustainability reporting and
communications.
all key
On day one, they will openly share with you their challenges and best practices on
from data gathering, performance
aspects of CR reporting processes and management
.
assessment, optimal disclosure methods to the right materiality analysis for your business
and
And to give you a chance to ask all your burning questions about the G4 Guidelines
join us for a special
how they will affect your job, we’ve invited a GRI C-suite executive to
debate on the issue. Come prepared!
And as your role increasingly evolves from CR disclosure to the development of a broader
of the
sustainable communications strategy, we're keeping pace by allocating a whole day
agenda to sustainable comms best practice.
engage
Here you will learn about a whole variety of innovative and traditional channels to
sustainability work, including digital media
your internal and external stakeholders in your
and much more.
a
And of course, we’re bringing back the popular live X Factor session! Be prepared for
will be debated and
judging contest where the reports from Heineken, Centrica and ING
critically assessed by a team of independent experts.
key
To ensure you extract as much value from these two days as possible, you’ll find many
from
issues discussed either in interview-style panel debates or round tables led by experts
across a range of industries such as: telecommunications, FMCG, food producers, furniture
and tyre manufacturers, finance and more.
This is your chance to not only learn from some of the best in the field (including Virgin
peers
Media, M&S, The Co-Operative, Boots, Akzo Nobel), but to also meet the rest of your
and openly share best practice.
fluff or
In a nutshell, this isn’t your usual CSR reporting conference – no vague theoretical
pitches here. Our guarantees to you:
• 2 days of honest, in-depth discussions on what matters most to you
• Plenty of practical tips from like-minded peers to take back to the office
• The networking opportunity of the year for CSR reporting and Comms professionals
I hope you can join us in London on November 27th-28th!

200+ attendees (see next page for breakdown)
20+ senior speakers from across
the globe (full list on back page)

15 interactive sessions
10+ hours of networking opportunities
1 and only sustainability reporting and
comms summit you need attend this year

OUR GUARANTEES TO YOU
➜ EXCLUSIVELY CORPORATE FOCUS

A conference agenda designed entirely for
corporates, with an audience dominated by
your corporate peers

➜ MEET THE COMMUNITY

The only meeting place that guarantees as
many large corporate practitioners. 80%+
of our delegates work directly in CR and
sustainability

➜ LEARN FROM THE BEST

Europe's recognised leading forum where
you get to meet and exchange best practice
and tips from 200+ communicators and CR
professionals

➜ AN INDEPENDENT FORUM

Our agenda is the product of primary
research, and is entirely independent.
We’re not here to sell you solutions/software/
services. You’ll receive a well-balanced,
innovative and informative briefing to
enable you to make the best decisions for
your business

➜ GET A BLUEPRINT FOR FUTURE SUCCESS

Our sessions are designed to help shape your
CR communications strategy for the coming
months and years

➜ A FULL CONTACT BOOK

Our attendees are like you – senior
executives in large corporations working on
CR reporting and communications. This is the
perfect meeting place to make long term
business connections

➜ SOLUTIONS
Elina Yumasheva
Ethical Corporation

Our speakers will teach you how they’ve
achieved results and got answers to your
biggest problems

Got any questions? Email elina.yumasheva@ethicalcorp.com or call +44 (0)20 7375 7573
Fresh perspectives and practical advice on all the key reporting and communications issues of this year

?

What makes this event worth
your time and money?

Here's a sample:
H Accor – Sustainable Procurement Manager
H AkzoNobel Pulp & Performance
Chemicals – Sustainability Manager

Simple. There are four key points that set us apart
from our competitors – and guarantee you the most
useful conference experience of the year:

1

Who attended the summit last year?

More interaction and discussion with a
revolutionised conference format
Sitting through hours and hours of presentations before
desperately trying to get your questions asked in 5 minutes
of Q&A is a waste of time. So we've changed things. 50%
of a session is given over to Q&A as standard; shorter, more
dynamic case studies drilling down into key issues; new
formats – like our X-Factor for Reports where 3 leading
reports go in front of our panel of judges – and our
audience.

history delivering results
2 An unrivalled togetherofthe community
and bringing
There’s simply no other conference on CR reporting and
communications out there with our track record. Six years
and 800+ satisfied customers later, we’re still driven to
improve. There’s a breakdown of last year's attendees on
the list on the right.

H Amcor Flexibles Europe &
Americas – Sustainability Manager

H Asia Pulp & Paper
– Director of Sustainability & Stakeholder
Engagement Europe
H B&Q – Head of Sustainable Supplier
Relations

H Bacardi – Global Sustainability Director

4 The most relevant, practical andever see
forward-looking agenda you’ll
Unlike many conference companies, Ethical Corporation
spend months talking to your peers to put together an
agenda exclusively based on the needs and interests of the
CR and communications communities. Every topic on our
agenda has been requested by a peer, investigated by us,
and peer-reviewed by many leading practitioners to ensure
relevance and usefulness to our audience.

H MIT – Research Director

H Mitsubishi Corporation
– Sustainability Manager

H Nestlé – Supply Chain Director of UK
& Ireland

H New Look Retailers – Ethical Trade
& Environment Manager
H Nike – Senior Director, Sustainable
Manufacturing & Sourcing

H British American Tobacco
– International Sustainability Manager

H Novo Nordisk – Director

H Belgacom – CSR Manager

H BT – Governance and Sustainability
in Procurement
H Diageo – Global Customer Service
Development Director

H Ericsson – Global Program Supplier
Code of Conduct
H G-Star – Supply Chain Coordinator

H Golden Agri Resources
– Managing Director of Communications
& Sustainability
H Golden Agri-Resources
– Senior Manager

H Greenpeace – Forest Campaigner

H Norges Bank Investment
Management – Senior Analyst

H Novo Nordisk – Responsible Sourcing
Manager
H Oriflame – Director – Global Strategic
Sourcing
H Oriflame – Purchasing Category
Manager – Personal & Hair Care

H Outotec Oyj – Head Supply Development

H Philippine Long Distance Telephone
Company – Senior Vice President
H PTT Global Chemical – Engineer
H PTT Global Chemical
– Executive Vice President

H H&M – Relations Sustainability Director

H Reckitt Benckiser
– Director, Global Sustainability

H Inditex – CSR & Supply Chain Manager

H Sandvik – Program Manager

H Heineken – Senior Director for Global
Procurement
H Institute for Human Rights and
Business – Executive Director
H Johnson & Johnson – Manager

H Kuoni Travel Holding
– Project Officer Corporate Responsibility
H London 2012 – Head of Sustainability
H LVMH Moët Hennessy Louis
Vuitton – Direction de l'Environnement

||

With multiple award-winning reporters contributing,
along with 20+ others requested by peers, you won’t find
a more incisive, knowledgeable and dynamic set of speakers
on this topic anywhere else.

H Marshalls – Director of Sustainability

H Bata Brands – Sustainability Director

H LendLease – Head of Procurement

Contributions
3 Reporters andfrom only the best CR
Communicators in Europe

H Marks & Spencer
– Head of Sustainable Business

H Rio Tinto – Procurement Director Europe
& West Africa
H Schroder Investment Management
– Head of Responsible Investment
H Skanska – Project Leader - Sustainable
Procurement and Business
H SNCF – Sustainable Procurement Manager
H Tesco – Group Corporate Responsibility
Manager
H Timberland – European Head of CSR
H UNICEF – Head - New Business

Feedback from last year

“I liked the Summit Conference...It was also very useful to gather with
others working with the same issues as we are. Sharing experience is
essential in this field.”
– Geir Haheim, Helse Vest RHF

“Very well organised with an exciting array of speakers. All speakers
keeping on topic but adding to the debate with interesting details and
expertise.”
- James Gomme, Mitsubishi Corporation
“I was very impressed by the organisation of the event and the content
of the presentations. Also, of course, the diversity of attendees and the
level of speakers was particularly impressive. A very beneficial event for
anyone wanting to hear the very best in business and sustainability.
– Charlie Watson, Noble Resources

Remember, group discounts are available! Get in touch for more information.

||
DAY ONE – Wednesday 27 November 2013

OPENING KEYNOTE 1

What evidence is there that sustainability disclosure is driving business performance?
Beyond increased employee loyalty and consumer trust, what are the benefits
of sustainability reporting to your business? In this high level panel discussion,
Unilever, Pirelli and the Crown Estate will share how they have made CR
reporting pay off. Come prepared with your tough questions. The discussion
will include focus on:

• Why integrated reporting is the only way forward according to The Crown Estate.
Hear from one of the largest UK property owners about how sustainability is
being integrated into the business to produce stronger commercial results and to
deliver a compelling story about how to create value

• CR reporting as a supply chain risk management tool: close up on Oxfam's
Labour Rights study of Unilever's Vietnamese supply chain and the positive
impact of full supply chain disclosure

Unilever, Vice President, Global External Affairs
and Media Relations, Miguel Veiga-Pestana

• CR Reporting as strategic stakeholder engagement: how measuring and
communicating sustainability to your shareholders can help you to attract
responsible investment – a Pirelli case study

Pirelli SPA, Head of Group Sustainability &
Risk Governance, Filippo Bettini
The Crown Estate, Head of Sustainability,
Mark Gough

OPENING KEYNOTE 2

GRI G4 and you: pros and cons – the debate
Are frameworks able to inspire the innovation we need to bring about an
evolution of CR reporting?What role does the Global Reporting Initiative's G4
play? Can Integrated Reporting, and its focus on communicating value, lead
to lasting change? How can we draw on best practice to evolve CR reporting
for a new generation? Three different perspectives discuss.

The International Integrated Reporting Council,
Head of Programmes, Kate Jefferies
Royal DSM, Communications Director, Herman Betten
Ethical Corporation, Contributing Editor & Daisywheel Interactive,
Founder and Managing Director, Mallen Baker

SOLUTION-DRIVEN ROUNDTABLE DISCUSSIONS

These highly interactive breakout sessions will discuss

Best Practices in CR reporting or everything you need to
know to enhance and optimise your reporting process

the below topics in a small group and will be
facilitated by industry experts. The working groups
won't be repeated, so choose your topic wisely!

ROUNDTABLE 1

ROUNDTABLE 2

ROUNDTABLE 3

Boost readership – and
readability – of your
report through digital
media channels

Optimise your CR reporting
strategy: full disclosure or
stakeholder-focused
content?

In this session, join one of the pioneers of
digital CR reporting, Virgin Media, for a chance
to hear about the latest proven techniques to
make the most of digital media channels as
part of your reporting process and external
comms:
• Get away from PDF: Know how to define
your digital reporting strategy based on
the key lessons from Virgin's years of
reporting
• Choose the right content and identify
the right digital tools and formats to use
• Manage the production process in a
cost-efficient and timely way

Some companies disclose anything and
everything in their CR report – on the other end
of the spectrum, Ikea’s reporting strategy is
extremely focused and targeted to the needs of
each stakeholder group – which way is best?
Join this session to find out.
• Is it enough to only disclose CR info to your
key stakeholders?
• Balancing materiality issues and stakeholder
pressures: how to tell your CR story while
addressing your key audiences’ needs
• How to address employees, consumers,
customers and NGOs in your CR report and
remain relevant?
• Tell us what you think works best for YOU:
full disclosure or a focused approach to
your CR reporting strategy? Time for some
honest debate!

Large scale reporting:
Develop streamlined – and
flowing – data processes to
encompass your operations
on a global level
The Titan Group, a veteran of corporate sustainability reporting, are now moving to an integrated
reporting model. This transition was in large part
possible thanks to efficient data management
processes. In this session, learn essential tips from
the global cement producer on how to coordinate
CR reporting data streams on a large scale.
• How to ensure a cost efficient and thorough
assessment of your corporate CR performance
through complex data collection systems
• Embedding CR reporting practices across the
organisation: how to delegate authority and
ensure collaboration of all parties involved in
the CR reporting process
• Materiality vs. external standards:
How to develop global KPIs aligned
with your material issues and the main
international standards such as AA 1000 SES,
WBCSD/CSI, UNGC and GRI G3 guidelines

IKEA, Sustainability
Communications Manager,
Jamie Rusby

Titan Group, Group CSR Manager
& Chair of the Board of Directors
at the Hellenic Network for CSR,
Maria Alexou

Virgin Media, Head of Sustainability and
Reporting, Katie Buchanan

Got any questions? Email elina.yumasheva@ethicalcorp.com or call +44 (0)20 7375 7573
DAY TWO – Thursday 28 November 2013

ROUNDTABLE 4

ROUNDTABLE 5

How to create more synergy
in your CR report to ensure
your B2B customers’ needs
are met

Internal engagement
techniques for robust and
cost-efficient CR data
management

When you are a pure Business-to-Business
company, how do you ensure that you comply
with high CR standards from 100+ of your main
stakeholders, including companies such as
Unilever, Nestlé and Coca Cola Enterprises? Join
this round table to learn from a private, B2B
orientated company:
• How to overcome the complexity of different
reporting systems to make the reporting
process more efficient
• Driving your materiality analysis forward,
beyond reporting requirements such as
Sedex, CDP and GRI
• Shifting approach from “compliance and risk
management” to “business opportunity”

In this session, you will hear lessons learnt
from Alliance Boots on how to develop a cost
efficient and trustworthy CR reporting system
that works across 50 business units and in 25
different countries with specific focus on:
• How to get buy in from your finance team or
what it means when CR data is fully
managed by the finance team
• How to overcome a lack of robust CR data in
the countries where CR practices are not
developed yet and encourage change
• Incorporate newly acquired business into
your CR reporting process on a timely basis to
ensure business flow

Tetra Pak, Director, Environment
Commercial Relations &
Communication, Charlotta Lyon

Alliance Boots Group, Director of
Corporate Social Responsibility,
Richard Ellis

ROUNDTABLE 6

ROUNDTABLE 7

Assurance: how to maximise
added value in a changing
reporting landscape

Data management 2.0:
build a unified corporate
responsibility data solution
for time and cost efficiency

The one and only...

The changes in G4, the birth of integrated
reporting, the requirements of CDP as well as
the attentions of the financial markets and
regulators place even more pressure on
companies to focus report assurance on what
really matters - to both the business and to
external stakeholders. Join this roundtable to
gain insight from one of Europe’s leading
practitioners with 18 years’ frontline practical
experience in CR assurance. The session will
address:
• Why bother with assurance?
• What do G4 and the IIRC Framework mean for
the future of report assurance?
• How to get the most out of the assurance
process for external credibility and to drive
internal performance
ERM CVS, Head of
Report Assurance,
Jennifer Iansen-Rogers

Being able to effectively manage sustainability
and CSR data is a challenge and the scope of
reporting is continually evolving. During this
interactive session, SustainIt will show you how
to optimise your data management through the
latest systems, IT and software:
• Understanding your data strategy. What data
do you have, need and want?
• Implementing your data strategy. How do
you ensure that your data is useful and
accurate?
• The potential of your data. What is available
to optimise your data in the most effective
way for your company
SustainIt, Senior Sustainability Consultant & Business
Development Manager, Joe Jones
SustainIt, Sustainability & Sales
Executive, Ailsa Burns

➜ Check the website!
We will be updating the conference agenda up until the day
of the event.
For the full event updates and latest speaker line-up go to:

www.ethicalcorp.com/reporting

In this opening plenary session, three
sustainability reports will be critically
assessed on their strengths and
weaknesses by a team of expert judges.
The brave participants will explain the
rationale behind their reports.
Once the judging panel have shared their
opinion, it’s your turn to decide which
report wins through live voting!

Expert Judges:

H Marks & Spencer, Head of Delivery – Plan A
& Sustainable Business, Adam Elman

H The Co-operative Group, Head of Ethical
Policies & Sustainability Reporting, Barry Clavin
H Royal Bank of Scotland Group, Deputy Head
of Sustainability, Duncan Young

H Ethical Corporation, Contributing Editor
& Daisywheel Interactive Founder and Managing
Director, Mallen Baker

Brave Participants:

H Centrica, Head of Corporate Responsibility,
Jeffrey Oatham
H Heineken, Corporate Social Responsibility
Director, Jan Willem Vosmeer

H ING Group, Marketing Sustainability Director,
Remco Barbier

GROUP DISCOUNTS AVAILABLE
Bring your sustainability /
communications colleague along
Get the most out of the event and ensure
a unified and holistic approach across
both business functions.

➜ Buy three conference passes – get the
4th one free

➜ Buy four conferences passes – get
one free conference pass + free
subscription to the Ethical
Corporation magazine

Reserve your place at the Summit today at www.ethicalcorp.com/reporting
Practical advice, interactive discussions and in-depth case studies – everything you need for a successful 2012!

PLENARY

Build an authentic dialogue with your consumers and customers
How do you build clear and honest communications about the
sustainability aspects of your company and its offering? Drawing from their
strong reputation as ethical and trusted brands, IKEA, Orange and AlcatelLucent will share lessons learnt on how to...
• Successfully communicate sustainability, including product-related
messages, by demonstrating the benefits and sharing your progress
• Build cost efficient and targeted campaigns through a variety
of marketing channels including catalogues, stores, online media
and more

• Engage your consumers in sustainability and encourage behaviour
change through recycling campaigns
• Build a dialogue with your consumers, customers
and other stakeholders throughout all your global
operations for increased brand loyalty and trust
Ikea, Head of Sustainability Communications, Olivia Ross
Orange, Deputy Chief CSR Officer, Yves Nissim
Alcatel-Lucent, Head of Brand & Corporate Sustainability,
Christine Diamente

PRACTICAL & FOCUSED DISCUSSION GROUPS

Best Practice in Stakeholder Engagement and overall CR communications strategies
These highly interactive breakout sessions will discuss the below topics in a small group and will be facilitated by industry experts.

DISCUSSION GROUP 1

DISCUSSION GROUP 2

Employee engagement 2.0: Leverage
your employees’ expertise and deliver
cost-effective CR solutions across your
business

Supplier engagement as a driver for positive
change in your value chain

Your employees are your main asset - all CR changes should start
with them. In this session you will learn from one of the veterans
of CSR on how, with effective engagement and comms
techniques, you can direct your employees’ knowledge and skills
towards building a more sustainable business.
• How to make your employees understand the sustainability
agenda and embed it into their daily role
• How to incentivise your employees to engage with your CR work
by using financial and non-financial rewards
• Ensure CR knowledge transfers across all your operations: lessons
learnt from running the champions network
Alliance Boots Group, Director of Corporate Social
Responsibility, Richard Ellis

➜ The working groups won't be repeated,

In this session you will learn how to effectively communicate new and
sometimes complicated business ideas to your suppliers to elevate the social
and environmental standards of your value chain. In this session, learn proven
supplier and customer engagement techniques from Akzo Nobel and DSM:
• Find out how Akzo Nobel made a successful business case to their suppliers
to incentivise a transition into the use of renewables and ensure a win-win
situation
• Learn about DSM’s Global Supplier Sustainability Program and find out how
it brings supplier compliance and solutions together to create joint value in
innovation and sustainability while bringing DSM closer to its sustainability
aspirations
• Develop a set of metrics together with your customers and suppliers
to minimise social and environmental impacts of your operations,
improve production processes and meet legislative
environments and sustainability trends
Akzo Nobel, Director Future-proof Supply Chains,
Peter J. Nieuwenhuizen
Royal DSM, Communications Director, Herman Betten

so choose your topic wisely!

CLOSING PLENARY

The future of CR disclosure and sustainability comms: driving meaningful change
In this closing session, you will hear from three industries – Finance, Pulp & Paper and Food & Beverages - and from the perspectives of three functions:
Sustainability, Comms and Public Affairs. Our three experts will discuss the future of sustainability communications in light of their own company strategies, and
what this will mean for you. This is your opportunity to bring up your tough questions and insights, to make this exclusive round-up as useful and relevant to
you as possible. Issues discussed will include:
• RBS on driving trust through strong internal engagement: how to embed ethical behaviour in your workforce and generate a positive cultural shift
• Nestlé on introducing ‘Creating Shared Value’ into their operations: Best comms techniques to embed nutrition, water and rural development issues into
business thinking
• UPM on how to turn reputational risks into opportunities through powerful long-term sustainability communications
Royal Bank of Scotland Group, Deputy Head of Sustainability, Duncan Young
Nestlé, Director Public Affairs, Hilary Parsons
UPM, Head of Communications UK & Ireland, Will Stone

Remember, group discounts are available! Get in touch for more information.
R E G I S T E R

N O W

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SILVER PASS

PRIORITY CODE BOX

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Register by:

SAVE £150 WHEN YOU QUOTE THIS CODE!

WHAT YOU GET:

Delegates who purchase a
DIAMOND PASS get our newly
published report:
COMMUNICATIONS,
CAMPAIGNS AND SOCIAL
MEDIA
HOW CO
MP
RESPOND ANIES
CONSUM TO
ERS AND
ACTIVIST
S IN A CR
ISIS

July 201
2

DIAMOND PASS

Learn how to build your
company's reputation that
enhances your credibility and
trust now and in the future.

For more information go to:
http://reports.ethicalcorp.com/reports/smcc

SILVER PASS

• Access to all super-panels, workshops and
case studies

• Evening drinks reception

Communications,
Campaigns and
Social Media. How
companies respond
to consumers and
activists in a crisis

GOLD PASS

• Access to all super-panels, workshops and
case studies

• Evening drinks reception

• Your basic pass to access all sessions,
networking drinks, pre-conference
e-networking platform and post event notes.

• Access to all presentation slides and session
notes post conference

• Access to all presentation slides and session
notes post conference

• Pre-conference E-networker to schedule
meetings

• Pre-conference E-networker to schedule
meetings

• Complete MP3 recordings of every plenary
session at the conference

+ Complete MP3 recordings of every plenary

• List your CR report in EthicalCorp showcase
channel (worth £250)

+ List your CR report in EthicalCorp showcase

• 1 year subscription to Ethical Corporation
Magazine (worth £495)

+ 1 year subscription to Ethical Corporation

session at the conference
channel (worth £250)
Magazine (worth £495)

+ A copy of our essential report on crisis
communications and use of social media to
enhance your corporate reputation
(worth £695)

2. ENTER YOUR DETAILS

Please photocopy this form for multiple registrations

Mr / Mrs / Ms / Dr : . . . . . . . . . . . . . . . . . . . . . . .First name: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

SPEAKING, EXHIBITING,
SPONSORSHIP AND NETWORKING
OPPORTUNITIES

Last name: . . . . . . . . . . . . . . . . . . . . . . . . . . . .Job title: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Highlight your company’s work, raise your
profile and connect with senior corporate
sustainability and CR professionals

Telephone: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Raise the profile of your service or product with a
focused group of senior decision-makers in major
corporations working in corporate responsibility,
sustainability, communications, corporate affairs
and strategy:

Address: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

•

Over 10 hours of face-to-face networking time

Payment Choose one payment option

•

Intimate networking environment – 8
exhibition booths, all coffee breaks, buffet
lunches and evening drinks reception will take
place in the exhibit/networking area

•

•

Address delegates and raise your profile with a
speaking/sponsorship position – 10-15 minutes
presentation time plus ample Q&A time
Online pre-conference networking group – chat
with delegates before the conference

This event sold out last year and will do so
again – contact Aaron Jackson or Oliver Bamford
NOW on +44 (0)20 7375 7244 or email
aaron.jackson@ ethicalcorp.com /
oliver.bamford@ethicalcorp.com

Company: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Email: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

............................................................................
City: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Post code: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
n Credit Card (we’ll call to pick up your details)

n Invoice NB: Full payment must be received before the event

3. REGISTER
CALL: Ethical Corporation +44 (0) 20 7375 7575.
FAX: This form to+44 (0) 20 7375 7576.
EMAIL: The registration team on register@ethicalcorp.com.
MAIL: This form to Ethical Corporation, 7–9 Fashion Street, London, E1 6PX, UK.
WEB: Go to www.ethicalcorp.com/supplychain and submit your details for
instant confirmation of your place!

Places are strictly limited, register today!

Cancellation Policy: Places are
transferable without any charge.
Cancellations after 2 September 2013
incur an administrative charge of 25%.
If you cancel your registration after 16
September 2013 we will be obliged to
charge the full fee. Please note – you
must notify Ethical Corporation in
writing of a cancellation, or we will be
obliged to charge the full fee. The
organisers reserve the right to make
changes to the programme without
notice. For more details about prices
please see terms & conditions on
www.ethicalcorp.com/reporting
The most long-running and well-respected CR communications and reporting conference in Europe

Save £
100

AL!
7TH ANNU

The CR Reporting
& Communications
Conference

Book
b
1st No efore
vemb
2013! er

V

EXPERT SPEAKERS INCLUDE:

How to make CR reporting pay and boost stakeholder
engagement through powerful sustainability
communications
27TH-28TH NOVEMBER 2013 > LONDON REGENTS PARK MARRIOTT HOTEL

www.ethicalcorp.com/reporting
3
3
3
3
3
3

Highly focused agenda: Everything you need to know to be a better reporter and communicator in 2014
Your favourite sessions, new and improved: Live voting, super panel interviews, round tables
and working groups
Don’t sit on the side-line, join the debate. Real time critical analysis of sustainability reports
during our Reporting x factor session
Robust debate, in-depth discussion and problem solving from a leading roster of CR,
communications and marketing speakers from the UK and all over Europe
200+ senior execs working in and out of CR, communications, corporate affairs
and reporting to meet with you over two days
Unique networking opportunities and best practice sharing in our LinkedIn group
exclusively for those focused on CR Reporting and Communications

Have a look at all the European experts currently confirmed to contribute!
Royal Bank of Scotland Group,
Deputy Head of Sustainability,
Duncan Young

ING Group, Marketing Sustainability
Director, Remco Barbier
The Co-Operative Group, Head of Ethical
Policies & Sustainability Reporting,
Barry Clavin

Nestlé, Director Public Affairs, Hilary
Parsons
UPM, Head of Communications UK
& Ireland, Will Stone

Ethical Corporation, Contributing
Editor & Daisywheel Interactive, Founder
and Managing Director, Mallen Baker

Akzo Nobel, Director Future-proof Supply
Chains, Peter J. Nieuwenhuizen

Centrica, Head of Corporate Responsibility,
Jeffrey Oatham

IKEA, Head of Sustainability
Communications, Olivia Ross

Heineken, Corporate Social Responsibility
Director, Jan Willem Vosmeer

Alliance Boots Group, Director of
Corporate Social Responsibility,
Richard Ellis
Marks & Spencer, Head of Delivery
- Plan A & Sustainable Business,
Adam Elman

Titan Group, Group CSR Manager,
Maria Alexou

The International Integrated Reporting
Council, Head of Programmes, Kate
Jefferies
Alcatel-Lucent, Head of Brand & Corporate
Sustainability, Christine Diamente

SPONSOR:

Royal DSM, Communications Director,
Herman Betten
IKEA, Sustainability Communications
Manager, Jamie Rusby
Virgin Media, Head of Sustainability and
Reporting, Katie Buchanan
Unilever, Vice President, Global
External Affairs and Media Relations,
Miguel Veiga-Pestana

Tetra Pak, Director, Environment
Commercial Relations & Communication,
Charlotta Lyon

Pirelli SPA, Head of Group Sustainability
& Risk Governance, Filippo Bettini

Orange Group, Deputy Chief CSR Officer,
Yves Nissim

ORGANISER:

ERM CVS, Head of Report Assurance,
Jennifer Iansen-Rogers

For more information, visit www.ethicalcorp.com/reporting

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Completely redesigned interactive CR conference on best practice

  • 1. A completely redesigned & relaunched interactive conference on CR Reporting and Communications best practice Save £ 100 AL! 7TH ANNU The CR Reporting & Communications Conference Book b 1st No efore vemb 2013! er V How to make CR reporting pay and boost stakeholder engagement through powerful sustainability communications TH TH 27 -28 NOVEMBER 2013 > LONDON REGENTS PARK MARRIOTT HOTEL EXPERT SPEAKERS INCLUDE: The IIRC Head of Programmes Kate Jefferies Orange Group Deputy Chief CSR Officer Yves Nissim www.ethicalcorp.com/reporting 3 Show your boss the business value of a CSR disclosure strategy - with real life examples from Heads of CR The Crown Estate Head of Sustainability Mark Gough 3 Demystify the G4 guidelines: Your chance to ask all your burning questions straight to the GRI in an exclusive live debate 3 Save time, money and resources on the nitty gritty of reporting, with new methods to manage data and develop relevant and material KPIs 3 No-one reads your report - what do you do now? How to remain relevant and engaging through new communication channels 3 Stakeholder engagement 2.0: Take your sustainability communications strategy to the next level, with best practice on employee, supplier and customer engagement techniques Over 750 attendees in the last 3 years FACT! 20+ handpicked expert corporate speakers Unilever Vice President, Global External Affairs and Media Relations Miguel Veiga-Pestana IKEA Head of Sustainability Communications Olivia Ross Centrica Head of Corporate Responsibility Jeffrey Oatham In-depth case studies, interactive workshops and exclusive interview panels Global expertise: Speakers from Switzerland, the Netherlands, Italy, France, Sweden, Belgium and the United Kingdom RBS Deputy Head of Sustainability Duncan Young Look inside to find out more about our unrivalled speaker roster, in-depth agenda and who you’ll meet p
  • 2. Working groups + Keynotes + In Depth Case Studies THE SUMMIT IN NUMBERS Dear colleague, are the How do I report against the sheer amount of indicators set out by the GRI’s G4? What best ways to report on value chain risk? How do I ensure my CR report is readable and engages my key stakeholders? Sound familiar? ed Don’t worry – you’re not the only one! Many of your peers have repeatedly mention these challenges to us in the past few months. So to help you do your job better, we’ve constructed this year’s CR Reporting & Comms Summit specifically around your key challenges and opportunities. We’re bringing together experts from Ikea, Vodafone, Pirelli, Unilever, amongst others – who have successfully made the business case for sustainability reporting and communications. all key On day one, they will openly share with you their challenges and best practices on from data gathering, performance aspects of CR reporting processes and management . assessment, optimal disclosure methods to the right materiality analysis for your business and And to give you a chance to ask all your burning questions about the G4 Guidelines join us for a special how they will affect your job, we’ve invited a GRI C-suite executive to debate on the issue. Come prepared! And as your role increasingly evolves from CR disclosure to the development of a broader of the sustainable communications strategy, we're keeping pace by allocating a whole day agenda to sustainable comms best practice. engage Here you will learn about a whole variety of innovative and traditional channels to sustainability work, including digital media your internal and external stakeholders in your and much more. a And of course, we’re bringing back the popular live X Factor session! Be prepared for will be debated and judging contest where the reports from Heineken, Centrica and ING critically assessed by a team of independent experts. key To ensure you extract as much value from these two days as possible, you’ll find many from issues discussed either in interview-style panel debates or round tables led by experts across a range of industries such as: telecommunications, FMCG, food producers, furniture and tyre manufacturers, finance and more. This is your chance to not only learn from some of the best in the field (including Virgin peers Media, M&S, The Co-Operative, Boots, Akzo Nobel), but to also meet the rest of your and openly share best practice. fluff or In a nutshell, this isn’t your usual CSR reporting conference – no vague theoretical pitches here. Our guarantees to you: • 2 days of honest, in-depth discussions on what matters most to you • Plenty of practical tips from like-minded peers to take back to the office • The networking opportunity of the year for CSR reporting and Comms professionals I hope you can join us in London on November 27th-28th! 200+ attendees (see next page for breakdown) 20+ senior speakers from across the globe (full list on back page) 15 interactive sessions 10+ hours of networking opportunities 1 and only sustainability reporting and comms summit you need attend this year OUR GUARANTEES TO YOU ➜ EXCLUSIVELY CORPORATE FOCUS A conference agenda designed entirely for corporates, with an audience dominated by your corporate peers ➜ MEET THE COMMUNITY The only meeting place that guarantees as many large corporate practitioners. 80%+ of our delegates work directly in CR and sustainability ➜ LEARN FROM THE BEST Europe's recognised leading forum where you get to meet and exchange best practice and tips from 200+ communicators and CR professionals ➜ AN INDEPENDENT FORUM Our agenda is the product of primary research, and is entirely independent. We’re not here to sell you solutions/software/ services. You’ll receive a well-balanced, innovative and informative briefing to enable you to make the best decisions for your business ➜ GET A BLUEPRINT FOR FUTURE SUCCESS Our sessions are designed to help shape your CR communications strategy for the coming months and years ➜ A FULL CONTACT BOOK Our attendees are like you – senior executives in large corporations working on CR reporting and communications. This is the perfect meeting place to make long term business connections ➜ SOLUTIONS Elina Yumasheva Ethical Corporation Our speakers will teach you how they’ve achieved results and got answers to your biggest problems Got any questions? Email elina.yumasheva@ethicalcorp.com or call +44 (0)20 7375 7573
  • 3. Fresh perspectives and practical advice on all the key reporting and communications issues of this year ? What makes this event worth your time and money? Here's a sample: H Accor – Sustainable Procurement Manager H AkzoNobel Pulp & Performance Chemicals – Sustainability Manager Simple. There are four key points that set us apart from our competitors – and guarantee you the most useful conference experience of the year: 1 Who attended the summit last year? More interaction and discussion with a revolutionised conference format Sitting through hours and hours of presentations before desperately trying to get your questions asked in 5 minutes of Q&A is a waste of time. So we've changed things. 50% of a session is given over to Q&A as standard; shorter, more dynamic case studies drilling down into key issues; new formats – like our X-Factor for Reports where 3 leading reports go in front of our panel of judges – and our audience. history delivering results 2 An unrivalled togetherofthe community and bringing There’s simply no other conference on CR reporting and communications out there with our track record. Six years and 800+ satisfied customers later, we’re still driven to improve. There’s a breakdown of last year's attendees on the list on the right. H Amcor Flexibles Europe & Americas – Sustainability Manager H Asia Pulp & Paper – Director of Sustainability & Stakeholder Engagement Europe H B&Q – Head of Sustainable Supplier Relations H Bacardi – Global Sustainability Director 4 The most relevant, practical andever see forward-looking agenda you’ll Unlike many conference companies, Ethical Corporation spend months talking to your peers to put together an agenda exclusively based on the needs and interests of the CR and communications communities. Every topic on our agenda has been requested by a peer, investigated by us, and peer-reviewed by many leading practitioners to ensure relevance and usefulness to our audience. H MIT – Research Director H Mitsubishi Corporation – Sustainability Manager H Nestlé – Supply Chain Director of UK & Ireland H New Look Retailers – Ethical Trade & Environment Manager H Nike – Senior Director, Sustainable Manufacturing & Sourcing H British American Tobacco – International Sustainability Manager H Novo Nordisk – Director H Belgacom – CSR Manager H BT – Governance and Sustainability in Procurement H Diageo – Global Customer Service Development Director H Ericsson – Global Program Supplier Code of Conduct H G-Star – Supply Chain Coordinator H Golden Agri Resources – Managing Director of Communications & Sustainability H Golden Agri-Resources – Senior Manager H Greenpeace – Forest Campaigner H Norges Bank Investment Management – Senior Analyst H Novo Nordisk – Responsible Sourcing Manager H Oriflame – Director – Global Strategic Sourcing H Oriflame – Purchasing Category Manager – Personal & Hair Care H Outotec Oyj – Head Supply Development H Philippine Long Distance Telephone Company – Senior Vice President H PTT Global Chemical – Engineer H PTT Global Chemical – Executive Vice President H H&M – Relations Sustainability Director H Reckitt Benckiser – Director, Global Sustainability H Inditex – CSR & Supply Chain Manager H Sandvik – Program Manager H Heineken – Senior Director for Global Procurement H Institute for Human Rights and Business – Executive Director H Johnson & Johnson – Manager H Kuoni Travel Holding – Project Officer Corporate Responsibility H London 2012 – Head of Sustainability H LVMH Moët Hennessy Louis Vuitton – Direction de l'Environnement || With multiple award-winning reporters contributing, along with 20+ others requested by peers, you won’t find a more incisive, knowledgeable and dynamic set of speakers on this topic anywhere else. H Marshalls – Director of Sustainability H Bata Brands – Sustainability Director H LendLease – Head of Procurement Contributions 3 Reporters andfrom only the best CR Communicators in Europe H Marks & Spencer – Head of Sustainable Business H Rio Tinto – Procurement Director Europe & West Africa H Schroder Investment Management – Head of Responsible Investment H Skanska – Project Leader - Sustainable Procurement and Business H SNCF – Sustainable Procurement Manager H Tesco – Group Corporate Responsibility Manager H Timberland – European Head of CSR H UNICEF – Head - New Business Feedback from last year “I liked the Summit Conference...It was also very useful to gather with others working with the same issues as we are. Sharing experience is essential in this field.” – Geir Haheim, Helse Vest RHF “Very well organised with an exciting array of speakers. All speakers keeping on topic but adding to the debate with interesting details and expertise.” - James Gomme, Mitsubishi Corporation “I was very impressed by the organisation of the event and the content of the presentations. Also, of course, the diversity of attendees and the level of speakers was particularly impressive. A very beneficial event for anyone wanting to hear the very best in business and sustainability. – Charlie Watson, Noble Resources Remember, group discounts are available! Get in touch for more information. ||
  • 4. DAY ONE – Wednesday 27 November 2013 OPENING KEYNOTE 1 What evidence is there that sustainability disclosure is driving business performance? Beyond increased employee loyalty and consumer trust, what are the benefits of sustainability reporting to your business? In this high level panel discussion, Unilever, Pirelli and the Crown Estate will share how they have made CR reporting pay off. Come prepared with your tough questions. The discussion will include focus on: • Why integrated reporting is the only way forward according to The Crown Estate. Hear from one of the largest UK property owners about how sustainability is being integrated into the business to produce stronger commercial results and to deliver a compelling story about how to create value • CR reporting as a supply chain risk management tool: close up on Oxfam's Labour Rights study of Unilever's Vietnamese supply chain and the positive impact of full supply chain disclosure Unilever, Vice President, Global External Affairs and Media Relations, Miguel Veiga-Pestana • CR Reporting as strategic stakeholder engagement: how measuring and communicating sustainability to your shareholders can help you to attract responsible investment – a Pirelli case study Pirelli SPA, Head of Group Sustainability & Risk Governance, Filippo Bettini The Crown Estate, Head of Sustainability, Mark Gough OPENING KEYNOTE 2 GRI G4 and you: pros and cons – the debate Are frameworks able to inspire the innovation we need to bring about an evolution of CR reporting?What role does the Global Reporting Initiative's G4 play? Can Integrated Reporting, and its focus on communicating value, lead to lasting change? How can we draw on best practice to evolve CR reporting for a new generation? Three different perspectives discuss. The International Integrated Reporting Council, Head of Programmes, Kate Jefferies Royal DSM, Communications Director, Herman Betten Ethical Corporation, Contributing Editor & Daisywheel Interactive, Founder and Managing Director, Mallen Baker SOLUTION-DRIVEN ROUNDTABLE DISCUSSIONS These highly interactive breakout sessions will discuss Best Practices in CR reporting or everything you need to know to enhance and optimise your reporting process the below topics in a small group and will be facilitated by industry experts. The working groups won't be repeated, so choose your topic wisely! ROUNDTABLE 1 ROUNDTABLE 2 ROUNDTABLE 3 Boost readership – and readability – of your report through digital media channels Optimise your CR reporting strategy: full disclosure or stakeholder-focused content? In this session, join one of the pioneers of digital CR reporting, Virgin Media, for a chance to hear about the latest proven techniques to make the most of digital media channels as part of your reporting process and external comms: • Get away from PDF: Know how to define your digital reporting strategy based on the key lessons from Virgin's years of reporting • Choose the right content and identify the right digital tools and formats to use • Manage the production process in a cost-efficient and timely way Some companies disclose anything and everything in their CR report – on the other end of the spectrum, Ikea’s reporting strategy is extremely focused and targeted to the needs of each stakeholder group – which way is best? Join this session to find out. • Is it enough to only disclose CR info to your key stakeholders? • Balancing materiality issues and stakeholder pressures: how to tell your CR story while addressing your key audiences’ needs • How to address employees, consumers, customers and NGOs in your CR report and remain relevant? • Tell us what you think works best for YOU: full disclosure or a focused approach to your CR reporting strategy? Time for some honest debate! Large scale reporting: Develop streamlined – and flowing – data processes to encompass your operations on a global level The Titan Group, a veteran of corporate sustainability reporting, are now moving to an integrated reporting model. This transition was in large part possible thanks to efficient data management processes. In this session, learn essential tips from the global cement producer on how to coordinate CR reporting data streams on a large scale. • How to ensure a cost efficient and thorough assessment of your corporate CR performance through complex data collection systems • Embedding CR reporting practices across the organisation: how to delegate authority and ensure collaboration of all parties involved in the CR reporting process • Materiality vs. external standards: How to develop global KPIs aligned with your material issues and the main international standards such as AA 1000 SES, WBCSD/CSI, UNGC and GRI G3 guidelines IKEA, Sustainability Communications Manager, Jamie Rusby Titan Group, Group CSR Manager & Chair of the Board of Directors at the Hellenic Network for CSR, Maria Alexou Virgin Media, Head of Sustainability and Reporting, Katie Buchanan Got any questions? Email elina.yumasheva@ethicalcorp.com or call +44 (0)20 7375 7573
  • 5. DAY TWO – Thursday 28 November 2013 ROUNDTABLE 4 ROUNDTABLE 5 How to create more synergy in your CR report to ensure your B2B customers’ needs are met Internal engagement techniques for robust and cost-efficient CR data management When you are a pure Business-to-Business company, how do you ensure that you comply with high CR standards from 100+ of your main stakeholders, including companies such as Unilever, Nestlé and Coca Cola Enterprises? Join this round table to learn from a private, B2B orientated company: • How to overcome the complexity of different reporting systems to make the reporting process more efficient • Driving your materiality analysis forward, beyond reporting requirements such as Sedex, CDP and GRI • Shifting approach from “compliance and risk management” to “business opportunity” In this session, you will hear lessons learnt from Alliance Boots on how to develop a cost efficient and trustworthy CR reporting system that works across 50 business units and in 25 different countries with specific focus on: • How to get buy in from your finance team or what it means when CR data is fully managed by the finance team • How to overcome a lack of robust CR data in the countries where CR practices are not developed yet and encourage change • Incorporate newly acquired business into your CR reporting process on a timely basis to ensure business flow Tetra Pak, Director, Environment Commercial Relations & Communication, Charlotta Lyon Alliance Boots Group, Director of Corporate Social Responsibility, Richard Ellis ROUNDTABLE 6 ROUNDTABLE 7 Assurance: how to maximise added value in a changing reporting landscape Data management 2.0: build a unified corporate responsibility data solution for time and cost efficiency The one and only... The changes in G4, the birth of integrated reporting, the requirements of CDP as well as the attentions of the financial markets and regulators place even more pressure on companies to focus report assurance on what really matters - to both the business and to external stakeholders. Join this roundtable to gain insight from one of Europe’s leading practitioners with 18 years’ frontline practical experience in CR assurance. The session will address: • Why bother with assurance? • What do G4 and the IIRC Framework mean for the future of report assurance? • How to get the most out of the assurance process for external credibility and to drive internal performance ERM CVS, Head of Report Assurance, Jennifer Iansen-Rogers Being able to effectively manage sustainability and CSR data is a challenge and the scope of reporting is continually evolving. During this interactive session, SustainIt will show you how to optimise your data management through the latest systems, IT and software: • Understanding your data strategy. What data do you have, need and want? • Implementing your data strategy. How do you ensure that your data is useful and accurate? • The potential of your data. What is available to optimise your data in the most effective way for your company SustainIt, Senior Sustainability Consultant & Business Development Manager, Joe Jones SustainIt, Sustainability & Sales Executive, Ailsa Burns ➜ Check the website! We will be updating the conference agenda up until the day of the event. For the full event updates and latest speaker line-up go to: www.ethicalcorp.com/reporting In this opening plenary session, three sustainability reports will be critically assessed on their strengths and weaknesses by a team of expert judges. The brave participants will explain the rationale behind their reports. Once the judging panel have shared their opinion, it’s your turn to decide which report wins through live voting! Expert Judges: H Marks & Spencer, Head of Delivery – Plan A & Sustainable Business, Adam Elman H The Co-operative Group, Head of Ethical Policies & Sustainability Reporting, Barry Clavin H Royal Bank of Scotland Group, Deputy Head of Sustainability, Duncan Young H Ethical Corporation, Contributing Editor & Daisywheel Interactive Founder and Managing Director, Mallen Baker Brave Participants: H Centrica, Head of Corporate Responsibility, Jeffrey Oatham H Heineken, Corporate Social Responsibility Director, Jan Willem Vosmeer H ING Group, Marketing Sustainability Director, Remco Barbier GROUP DISCOUNTS AVAILABLE Bring your sustainability / communications colleague along Get the most out of the event and ensure a unified and holistic approach across both business functions. ➜ Buy three conference passes – get the 4th one free ➜ Buy four conferences passes – get one free conference pass + free subscription to the Ethical Corporation magazine Reserve your place at the Summit today at www.ethicalcorp.com/reporting
  • 6. Practical advice, interactive discussions and in-depth case studies – everything you need for a successful 2012! PLENARY Build an authentic dialogue with your consumers and customers How do you build clear and honest communications about the sustainability aspects of your company and its offering? Drawing from their strong reputation as ethical and trusted brands, IKEA, Orange and AlcatelLucent will share lessons learnt on how to... • Successfully communicate sustainability, including product-related messages, by demonstrating the benefits and sharing your progress • Build cost efficient and targeted campaigns through a variety of marketing channels including catalogues, stores, online media and more • Engage your consumers in sustainability and encourage behaviour change through recycling campaigns • Build a dialogue with your consumers, customers and other stakeholders throughout all your global operations for increased brand loyalty and trust Ikea, Head of Sustainability Communications, Olivia Ross Orange, Deputy Chief CSR Officer, Yves Nissim Alcatel-Lucent, Head of Brand & Corporate Sustainability, Christine Diamente PRACTICAL & FOCUSED DISCUSSION GROUPS Best Practice in Stakeholder Engagement and overall CR communications strategies These highly interactive breakout sessions will discuss the below topics in a small group and will be facilitated by industry experts. DISCUSSION GROUP 1 DISCUSSION GROUP 2 Employee engagement 2.0: Leverage your employees’ expertise and deliver cost-effective CR solutions across your business Supplier engagement as a driver for positive change in your value chain Your employees are your main asset - all CR changes should start with them. In this session you will learn from one of the veterans of CSR on how, with effective engagement and comms techniques, you can direct your employees’ knowledge and skills towards building a more sustainable business. • How to make your employees understand the sustainability agenda and embed it into their daily role • How to incentivise your employees to engage with your CR work by using financial and non-financial rewards • Ensure CR knowledge transfers across all your operations: lessons learnt from running the champions network Alliance Boots Group, Director of Corporate Social Responsibility, Richard Ellis ➜ The working groups won't be repeated, In this session you will learn how to effectively communicate new and sometimes complicated business ideas to your suppliers to elevate the social and environmental standards of your value chain. In this session, learn proven supplier and customer engagement techniques from Akzo Nobel and DSM: • Find out how Akzo Nobel made a successful business case to their suppliers to incentivise a transition into the use of renewables and ensure a win-win situation • Learn about DSM’s Global Supplier Sustainability Program and find out how it brings supplier compliance and solutions together to create joint value in innovation and sustainability while bringing DSM closer to its sustainability aspirations • Develop a set of metrics together with your customers and suppliers to minimise social and environmental impacts of your operations, improve production processes and meet legislative environments and sustainability trends Akzo Nobel, Director Future-proof Supply Chains, Peter J. Nieuwenhuizen Royal DSM, Communications Director, Herman Betten so choose your topic wisely! CLOSING PLENARY The future of CR disclosure and sustainability comms: driving meaningful change In this closing session, you will hear from three industries – Finance, Pulp & Paper and Food & Beverages - and from the perspectives of three functions: Sustainability, Comms and Public Affairs. Our three experts will discuss the future of sustainability communications in light of their own company strategies, and what this will mean for you. This is your opportunity to bring up your tough questions and insights, to make this exclusive round-up as useful and relevant to you as possible. Issues discussed will include: • RBS on driving trust through strong internal engagement: how to embed ethical behaviour in your workforce and generate a positive cultural shift • Nestlé on introducing ‘Creating Shared Value’ into their operations: Best comms techniques to embed nutrition, water and rural development issues into business thinking • UPM on how to turn reputational risks into opportunities through powerful long-term sustainability communications Royal Bank of Scotland Group, Deputy Head of Sustainability, Duncan Young Nestlé, Director Public Affairs, Hilary Parsons UPM, Head of Communications UK & Ireland, Will Stone Remember, group discounts are available! Get in touch for more information.
  • 7. R E G I S T E R N O W 1. CHOOSE YOUR PASS TYPE SERVICE PROVIDER/AGENCY CORPORATE ACADEMICS/NON FOR PROFIT Early Bird 1st November Standard Price 27th November Super Early Bird 4th October Early Bird 1st November Standard Price 27th November Super Early Bird 4th October Early Bird 1st November Standard Price 27th November DIAMOND PASS £2,145+VAT n Save £250 £2,295+VAT n Save £100 £2,395+VAT n £2,345+VAT n Save £250 £2,495+VAT n Save £100 £2,595+VAT n Save £100 £695+VAT n £795+VAT n £795+VAT n GOLD PASS £1,645+VAT n Save £250 £1,795+VAT n Save £100 £1,895+VAT n £1,845+VAT n Save £250 £1,995+VAT n Save £100 £2,095+VAT n £1,195+VAT n Save £250 £1,345+VAT n Save £100 £1,445+VAT n £1,345+VAT n Save £300 £1,545+VAT n Save £100 £1,645+VAT n SILVER PASS PRIORITY CODE BOX Super Early Bird 4th October Register by: SAVE £150 WHEN YOU QUOTE THIS CODE! WHAT YOU GET: Delegates who purchase a DIAMOND PASS get our newly published report: COMMUNICATIONS, CAMPAIGNS AND SOCIAL MEDIA HOW CO MP RESPOND ANIES CONSUM TO ERS AND ACTIVIST S IN A CR ISIS July 201 2 DIAMOND PASS Learn how to build your company's reputation that enhances your credibility and trust now and in the future. For more information go to: http://reports.ethicalcorp.com/reports/smcc SILVER PASS • Access to all super-panels, workshops and case studies • Evening drinks reception Communications, Campaigns and Social Media. How companies respond to consumers and activists in a crisis GOLD PASS • Access to all super-panels, workshops and case studies • Evening drinks reception • Your basic pass to access all sessions, networking drinks, pre-conference e-networking platform and post event notes. • Access to all presentation slides and session notes post conference • Access to all presentation slides and session notes post conference • Pre-conference E-networker to schedule meetings • Pre-conference E-networker to schedule meetings • Complete MP3 recordings of every plenary session at the conference + Complete MP3 recordings of every plenary • List your CR report in EthicalCorp showcase channel (worth £250) + List your CR report in EthicalCorp showcase • 1 year subscription to Ethical Corporation Magazine (worth £495) + 1 year subscription to Ethical Corporation session at the conference channel (worth £250) Magazine (worth £495) + A copy of our essential report on crisis communications and use of social media to enhance your corporate reputation (worth £695) 2. ENTER YOUR DETAILS Please photocopy this form for multiple registrations Mr / Mrs / Ms / Dr : . . . . . . . . . . . . . . . . . . . . . . .First name: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . SPEAKING, EXHIBITING, SPONSORSHIP AND NETWORKING OPPORTUNITIES Last name: . . . . . . . . . . . . . . . . . . . . . . . . . . . .Job title: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Highlight your company’s work, raise your profile and connect with senior corporate sustainability and CR professionals Telephone: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Raise the profile of your service or product with a focused group of senior decision-makers in major corporations working in corporate responsibility, sustainability, communications, corporate affairs and strategy: Address: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . • Over 10 hours of face-to-face networking time Payment Choose one payment option • Intimate networking environment – 8 exhibition booths, all coffee breaks, buffet lunches and evening drinks reception will take place in the exhibit/networking area • • Address delegates and raise your profile with a speaking/sponsorship position – 10-15 minutes presentation time plus ample Q&A time Online pre-conference networking group – chat with delegates before the conference This event sold out last year and will do so again – contact Aaron Jackson or Oliver Bamford NOW on +44 (0)20 7375 7244 or email aaron.jackson@ ethicalcorp.com / oliver.bamford@ethicalcorp.com Company: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Email: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ............................................................................ City: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Post code: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . n Credit Card (we’ll call to pick up your details) n Invoice NB: Full payment must be received before the event 3. REGISTER CALL: Ethical Corporation +44 (0) 20 7375 7575. FAX: This form to+44 (0) 20 7375 7576. EMAIL: The registration team on register@ethicalcorp.com. MAIL: This form to Ethical Corporation, 7–9 Fashion Street, London, E1 6PX, UK. WEB: Go to www.ethicalcorp.com/supplychain and submit your details for instant confirmation of your place! Places are strictly limited, register today! Cancellation Policy: Places are transferable without any charge. Cancellations after 2 September 2013 incur an administrative charge of 25%. If you cancel your registration after 16 September 2013 we will be obliged to charge the full fee. Please note – you must notify Ethical Corporation in writing of a cancellation, or we will be obliged to charge the full fee. The organisers reserve the right to make changes to the programme without notice. For more details about prices please see terms & conditions on www.ethicalcorp.com/reporting
  • 8. The most long-running and well-respected CR communications and reporting conference in Europe Save £ 100 AL! 7TH ANNU The CR Reporting & Communications Conference Book b 1st No efore vemb 2013! er V EXPERT SPEAKERS INCLUDE: How to make CR reporting pay and boost stakeholder engagement through powerful sustainability communications 27TH-28TH NOVEMBER 2013 > LONDON REGENTS PARK MARRIOTT HOTEL www.ethicalcorp.com/reporting 3 3 3 3 3 3 Highly focused agenda: Everything you need to know to be a better reporter and communicator in 2014 Your favourite sessions, new and improved: Live voting, super panel interviews, round tables and working groups Don’t sit on the side-line, join the debate. Real time critical analysis of sustainability reports during our Reporting x factor session Robust debate, in-depth discussion and problem solving from a leading roster of CR, communications and marketing speakers from the UK and all over Europe 200+ senior execs working in and out of CR, communications, corporate affairs and reporting to meet with you over two days Unique networking opportunities and best practice sharing in our LinkedIn group exclusively for those focused on CR Reporting and Communications Have a look at all the European experts currently confirmed to contribute! Royal Bank of Scotland Group, Deputy Head of Sustainability, Duncan Young ING Group, Marketing Sustainability Director, Remco Barbier The Co-Operative Group, Head of Ethical Policies & Sustainability Reporting, Barry Clavin Nestlé, Director Public Affairs, Hilary Parsons UPM, Head of Communications UK & Ireland, Will Stone Ethical Corporation, Contributing Editor & Daisywheel Interactive, Founder and Managing Director, Mallen Baker Akzo Nobel, Director Future-proof Supply Chains, Peter J. Nieuwenhuizen Centrica, Head of Corporate Responsibility, Jeffrey Oatham IKEA, Head of Sustainability Communications, Olivia Ross Heineken, Corporate Social Responsibility Director, Jan Willem Vosmeer Alliance Boots Group, Director of Corporate Social Responsibility, Richard Ellis Marks & Spencer, Head of Delivery - Plan A & Sustainable Business, Adam Elman Titan Group, Group CSR Manager, Maria Alexou The International Integrated Reporting Council, Head of Programmes, Kate Jefferies Alcatel-Lucent, Head of Brand & Corporate Sustainability, Christine Diamente SPONSOR: Royal DSM, Communications Director, Herman Betten IKEA, Sustainability Communications Manager, Jamie Rusby Virgin Media, Head of Sustainability and Reporting, Katie Buchanan Unilever, Vice President, Global External Affairs and Media Relations, Miguel Veiga-Pestana Tetra Pak, Director, Environment Commercial Relations & Communication, Charlotta Lyon Pirelli SPA, Head of Group Sustainability & Risk Governance, Filippo Bettini Orange Group, Deputy Chief CSR Officer, Yves Nissim ORGANISER: ERM CVS, Head of Report Assurance, Jennifer Iansen-Rogers For more information, visit www.ethicalcorp.com/reporting