Euro Consulting EMEA offer Maximo Professional & Expert Asset Management Services. With over 10 years experience, we have delivered more Maximo projects than any other Maximo Business Partner in Europe. They also have extensive industry knowledge in asset-intensive businesses and organisations such as Chemicals and Petroleum, Energy and Utilities (Including Smart Metering and Smart Grids), Transportation, Life Sciences, Manufacturing and Government. Contact us today for more information & our team will get back to you with two business hours; http://www.euroconsulting-emea.eu/company-contact-us/ Euro Consulting EMEA, On Demand IT Solutions.

1. “On Demand IT Solutions”
Euro Consulting EMEA
Maximo • Solutions
United Kingdom Netherlands Malta
Euro Consulting EMEA Head Office, Euro Consulting, EMEA, Leeuwerikplein Euro Consulting EMEA, 104 Old College
23 Blair Street, Edinburgh, EH1 1QR, UK 101, 144HZ, Purmerend, Holland Street, Sliema, SLM 1377, Malta, EU

2. “ ”
Contents
1 Euro Consulting EMEA • Introduction • About Us
3 Managing Assets
4 Strategic Asset & Service Management
6 ITSM • Asset Management
7 TSRM • Tivoli Service Request Manager
8 Industry Solutions for Government
10 Industry Solutions • Oil & Gas
13 Industry Solutions • Service Providers
15 Industry Solutions • Transportation
17 Industry Solutions • Utilities
19 Spatial Asset Management
21 Maximo Space Management for Facilities
22 IBM Maximo Everyplace
23 Our Clients & Consulting Partners
24 Contact Us
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3. “ ”
Introduction
E uro Consulting EMEA focuses exclusively on
the success of companies deploying enterprise
Applications and technology.
“We pride ourself on the expert knowledge of its staff, the
quality of its deliverable’s, value-add tools, methodologies
and processes and the open, honest and trusting
Our experts deliver on Euro Consulting’s relationships established over the years with our clients and
commitment: to ensure that you benefit from a partners alike, this is vitally important for us in such a niche
trusted lifetime partnership with Euro consulting market.”
and to help you achieve your business goals not
only for now however also for the future.
We offer a unique focus on many different
application and technology initiatives by combining
leading expertise, broad coverage, global reach,
and a flexible delivery model, which is designed for
the needs of each client. At Euro Consulting EMEA,
our aim is to ensure the success of EVERY project,
We work with clients to help with the delivery of
their project, through providing Professional and
Expert Services, working with you to define simple
or complicated enterprise solution architecture,
world Class development, and being on-hand to
provide best in class support when you really need
it.
We have a strong portfolio of System Integration
offerings to provide increased added value for
clients, as well as a source of better growth and
profitability. Our enhanced distributed delivery
model has quality, scalability, predictability and
flexibility at low price point, and we have a strong
onshore and offshore presence from both our
“Advanced Oracle Service Centre” (AOSC) and IBM
Maximo Centre of Excellence based out of our
Edinburgh, Malta and Netherlands offices.
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4. “ ”
About Us
E uro Consulting EMEA is a leading IT Consulting
and business services organisation. It provides
business consulting, system integration and IT
system support. Euro Consulting works closely with
its customers to understand their IT needs, enabling “Our approach is relationship driven – we regard ourselves
change that increases their efficiency & productivity both as consultant and partner, and geared to provide you
with positive outcomes at all stages of our relationship.”
by applying our deep industry knowledge in the
relevant areas.
Globally we have built an established ECM, Oracle,
EAM and Telecom Networks capability (including
document and record management) delivered
through our European practices (including UK)
linked via an international network. Our network
of almost 15,000 specialists world-wide and our
legacy of over 100 completed projects to date,
we are recognised as a specialist for all major
enterprise applications that are available on todays
competitive market.
Our Oracle Practice is very specific to the Industry
sectors we specialise in, over the years we have
built an Oracle Competence Centre with expertise
with Siebel CRM, OBIEE, Oracle Database. SOA
Architecture, Fusion Middleware, Customer
Data Integration (CDI) and the only Competence
Centre in the UK with experienced CC&B (formally
Cordaptix) and lodestar MDM expertise. With the
level of expertise we feel we have created a ONE
Stop Shop for services, which is a unique service to
offer our clients today.
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5. “ ”
Managing Assets
E very company has critical assets - assets
that have a direct and significant impact
on corporate performance and profitability. It
is a company’s assets that create competitive
advantage and earnings. If your company is not
getting the maximum from its asset base, you are
leaving opportunity on the table.
No one knows more about asset management
than IBM Maximo. Thirty years of experience have
built a deep understanding of the unique needs
of different asset classes and the unique needs
of the different businesses that deploy them. IBM
Maximo understands the needs of your asset
driven business and the importance of making the
most of your investment in order to guarantee the
maximum possible return.
We give you the knowledge and control you need to
get more performance and value out of every asset
throughout your enterprise.
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6. “ ”
IBM Maximo Strategic Asset & Service
Management Solutions
I BM Maximo Asset Management is an integrated
productivity tool and database that helps you
manage all your assets types on a single software
platform. Built in a service-oriented architecture
(SOA), Maximo Asset Management delivers a “This asset management software provides insight for all of
your enterprise assets, their conditions and work processes,
comprehensive view of all assets types, their for better planning and control.”
conditions and locations, and the work processes
that support them, to provide you with optimal
planning, control, audit and compliance capability.
The Maximo database provides critical information
about asset resources, including key attribute,
their configuration, and their physical and logical
relationships to other resources.
By using Maximo Asset Management user interface,
you can establish key performance indicators
(KPI’s) to monitor asset conditions and trigger
automated action based on changes. You can
create, assign, monitor, notify, and report on key
process components such as work orders, service
desk tickets, and purchase orders, including
status, from start to finish. You can also include
attachments, such as maps, pictures, and URLs to
each record or task to eFeatures.
•Manage all of your asset deployment,
specifications, monitoring, calibration, costing and
tracking from a single system.
•Manage your vendor contracts with comprehensive
contract management support for purchase, lease,
rental, warranty, rate, master, blanket and user-
defined contracts.
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7. “ ”
IBM Maximo Strategic Asset & Service
Management Solutions
Advantages Business Benefits
•Comprehensive maintenance work management While traditional CMMS systems focus on
solution for planned and unplanned activities maintenance, Maximo Asset Management is
including long- and short-term planning, preventive, an Enterprise Asset Management system that
reactive and condition-based maintenance, provides comprehensive support for your asset,
schedule management, resource optimisation and maintenance, resource and parts supply chain
key performance indicators. management needs enhance communication and
productivity further.
•Define service offerings and establish Service
Level Agreements (SLAs) to help align service levels
with business objectives.
Benefits
•Plan inventory to meet maintenance demand
precisely, making the right parts available at the
right location when needed.
•Scalable service oriented architecture with a
flexible business process configuration platform
that adapts to your changing business requirements
and easily connect with the rest of your enterprise
systems.
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8. “ ”
IBM MAXIMO IT Asset Management
(ITSM)
•Reduce IT cost, mitigate risk and optimise •Optimise IT asset utilisation and IT service levels:
service with effective IT asset management deploy not more, not less.
solutions.
•Closely align IT with business requirements
•Enables effective management of the IT asset through IT asset cost and usage information.
lifecycle, to lower cost, mitigate license compli-
ance risk, and better align IT with business goals. •Reduce time, cost and risk associated with com-
pliance audits through comprehensive software
•Optimise software licenses and reduce likelihood license management.
of over buying as well as fines due to under-licens-
ing. •Relevant vendor, contract, lease, warranty and
license data minimises procurement & mainte-
•Help control the cost of IT assets with a single nance expenses and helps negotiate contract
solution that tracks and manages your hardware, renewals.
software and related information throughout their
life cycle. Improve service desk quality & incident resolution
time with accurate IT asset information.
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9. “ ”
Tivoli Service Request Manager (TSRM)
•Automated request fulfillment system through •Takes advantage of proven workflows and for
integrated service desk and service catalog. fast time to market.
•Manages both call-based and catalog-based •Employs change and configuration management
requests in one solution with integrated service software features, such as easy drag and drop
desk software and service catalog. screen, workflow customisation and simple con-
figuration tools for on-the-fly changes.
•OCG Gold Level ITIL v3 Certification for
Incident Management, Change Management and •Combines upgradeability, easy configuration,
Request Fulfillment Management. customer-built customisations and data preserva-
tion during updates/upgrades so you never rebuild
•Enables users to obtain IT services through your service desk again.
published service offerings.
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10. “ ”
IBM Maximo Industry Solutions
for Government
IBM Maximo® for Government addresses Features
requirements unique to federal government
contracting and personal property management. •Industry specific capabilities
Provides a “government-driven” view of assets and •Rational consolidation
helps address regulatory requirements unique
to federal government contracting and personal •Internet architecture
property management.
•Risk Management
•Create a holistic view of current property
ownership, stewardship, location and status,
enabling visibility into the entire asset lifecycle.
•Facilitate higher asset performance and mission
readiness.
•Better manage risk and compliance with
government, environmental and safety regulations.
•Drive accountability and governance through
increased visibility and control of assets.
•Enable system consolidation and a “government-
driven” view from a single platform Additional
bullets (optional).
•Based on leading standards-based technology:
web-architected platform built on J2EE with
advanced business process management, based
on SOA, web services and XML.
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11. “ ”
IBM Maximo Industry Solutions
for Government
Advantages Benefits
•Provides industry specific capabilities to support •Aligns with the business needs and provides a
Government requirements, such as contracts, greater fit out-of-the-box.
personal property, and Unique Identification (UID)
Compliance. •Lowers total cost of ownership for IT departments
while providing a common platform for all EAM
•Allows organisations to consolidate multiple users.
asset management solutions for fleet, facilities,
production and IT assets into a single platform and •Easy to use and easy to learn solutions that
database. integrate easily with other SOA applications.
•Provides a standards based, Java 2 Enterprise •Allows organisations to track regulatory
Edition (J2EE) certified platform that is Service compliance of assets.
Oriented Architecture (SOA) enabled.
•Supports compliance with government regulatory
requirements such as FAR part 45 and DFAR
252.211 – 7003.
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12. “ ”
IBM Maximo Industry Solutions
for Oil & Gas
I BM Maximo for Oil & Gas helps manage production Features
equipment, facilities, transportation and IT assets •Failure Codes
on one single platform. •Asset Specifications
•Location Details
IBM Maximo for Oil & Gas provides oil & gas •Prioritisation Matrix
companies with best practices to help improve the •Regulatory Compliance
productivity and efficiency of their critical assets. •Condition for Work
•Defect reporting
•Manages assets with a single approach. •Incidents reporting
•Improvements reporting
•Manages each asset’s life cycle including •Investigations
acquisition, work management, inventory control, •Solutions
purchasing, and preventive maintenance. •Benefits & Losses
•Addresses the specialised needs of the oil
& gas industry such as – failure codes, asset
specifications, location details, prioritisation matrix,
regulatory compliance, and condition for work.
•Built on J2EE component-based Internet
architecture, it easily integrates into most existing
business systems.
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13. “ ”
IBM Maximo Industry Solutions
for Oil & Gas
Advantages
•Ability to import standard failure code data •Documents actual costs and benefits of
based on ISO 14224: Petroleum and Natural Gas implementing improvements to an existing business
Industries directly into the Maximo table structure process or plant configuration.
for Failure Class and Failure List. The failure class,
problem cause and remedy for Oil & Gas assets are •Addresses an unresolved incident or defect, to
represented by this data. record lessons learned from an After Action Review,
or to record the results of Root Cause Failure
•Ability to import standard asset specification Analysis.
data based on ISO 14224 into the Maximo table
structure. •Creates and manages predefined responses to
problems and lessons learned from an After Action
•Provides insight on such asset characteristics as Review.
the true physical location, engineering reference
numbers & drawing ID’s, safety zones, permitting •Defines benefits that can be associated with
requirements, etc. Improvements and Solutions.
•A matrix based system of work or risk prioritisation.
•Provides the ability to hold details of regulations
relevant to work carried out in Maximo, and relate
these regulations to both work planned in Maximo
and actual work carried out.
•Provides guidance as to when work can be
completed on an asset, group of assets, or even an
area or location within a plant site.
•Documents an asset that deviates from perfect
operation.
•Documents a deviation from an expected standard
of operation.
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14. “ ”
IBM Maximo Industry Solutions
for Oil & Gas
Benefits
•Reduces the time to gather and load failure •Drives enhanced maintenance and operational
classes, problems, causes and remedies. performance.
•Reduces the time to create this data from scratch. •Improves process safety management.
Once loaded, the follow-on value is the ability to
classify all assets within Maximo for purposes of •Drives continuous improvement.
certification, licensing, trend analysis, equipment
standardisation, etc. •Improves process safety management and serves
as a mechanism for initiating the recording of
•Oil & Gas customers add a number of additional lessons learned by an organisation.
fields to Locations to support a variety of different
purposes, including physical location, taxonomy, •Supports organizational learning.
operating context and reliability related data.
•Drives improvements in plant availability.
•Customers need to evaluate whether work needs
to be carried out within say 1 hour, 24 hours, 3 days,
1 week, etc. based on preset criteria. Prioritisation
matrix ensures that critical assets are given priority
maintenance; thus, removing the emotion out of
critical decisions.
•The customer is provided documented proof that
work carried out in Maximo was completed based
on the required regulation. Also provides the ability
to demonstrate compliance with many statutory
requirements covering safety, health and the
environment.
•By defining the Condition for Work (CfW), this
criterion could be used by maintenance planners to
aggregate similar work based on CfW or recognise
work that could be done given a CfW opportunity
that arises during plant operations.
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15. “ ”
IBM Maximo Industry Solutions
for Service Providers
I BM Maximo® for Service Providers helps manage Features
assets for multiple customers in a single deployed
instance. •Billing Functionality
IBM Maximo for Service Providers helps lower total •Customer Agreements
cost of ownership and increase profitability and
customer satisfaction by managing your customer’s •Response Plans
assets either through third-party outsourcing or
internally shared services model. •Multi-Customer Operation
•Provide detailed and accurate billing with a review •Interactive, Action Based Workflows
and approval cycle.
•Versatile Reporting Engine
•Reduce TCO by leveraging a single deployed
instance to manage multiple customers.
•Improve efficiency of service delivery with
automatic notification and automatic assignments.
•Manage multiple customers with many physical
locations and provide unique customer agreements
and rules to define entitlement of services and
pricing.
•Automatically bill your customers for recurring
fees, for asset management, and asset usage.
•Based on leading standards-based technology:
web-architected platform built on J2EE with
advanced business process management, based
on SOA, web services and XML.
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16. “ ”
IBM Maximo Industry Solutions
for Service Providers
Advantages Benefits
•Rich functionality allows for multiple billing •Gives a service provider visibility into all of the
methods across managed assets and services. costs of maintaining assets and providing services.
Provides transparency for the customer into their
•One repository for data such as a listing of the usage of those assets and services.
Services you will provide to your customers; the SLAs
to provide them; the prices that will be charged and •Documentation of the services that will be
the ability to monitor the process around delivering performed for the customer. Entitlement checks
these services. against these agreements allowing you to ensure
the Customer is entitled to that service under the
•Functionality includes the ability to automatically requested conditions, and, most importantly, the
assign the appropriate person or team responsible prices that will be charged for the services provided.
for handling each request, will select the appropriate
job plan or template to accomplish the requested •Provides for a smooth and consistent response
work, will notify the appropriate individuals about to any request from customers. Provides visibility
the work in process, and will determine the next for Service Provider mgmt and the customer on the
steps that are needed. progress of the response.
•Complete segregation of customer data. Provides •Reduced cost for maintenance and upkeep.
the ability to run multiple customers on one
instance. •Ensures consistency of service delivery and
process management.
•Comprehensive engine allowing you to automate
service delivery. •Provides Service Provider management with in
depth results on their business.
•Report tooling includes canned reports, Key
Performance Indicators displayed on a dashboard,
Ad Hoc Query functionality and a query wizard
allowing users to define and schedule their own
reports.
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17. “ ”
IBM Maximo Industry Solutions
for Transportation
P rovides organisations with best practices
to help improve the productivity of critical
transportation assets. Helps address stringent
Features
•Industry specific capabilities
regulatory requirements, with best practices to
extend asset life, optimise parts management, •Rational consolidation
reduce road calls, and increase planned
maintenance. •Internet architecture
•Complete solution for managing all transportation •Risk Management
asset types, including fleets of cars, trucks,
buses, locomotives and rail vehicles, aircraft and
vessels, adding capabilities over Maximo Asset
Management.
•Advanced Asset Management capabilities for
equipment status, meter change out and history,
meter import, position codes, serial number
changes and warranty recovery.
•Enhanced Work Management capabilities for
campaigns, industry codes, labor certification,
maintenance alerts, mechanic’s clip board and
outside repair orders.
•Extended Inventory Management features for
cycle counting and fuel tank management.
•Leveraging Service Oriented Architecture (SOA) on
a Java 2 Enterprise Edition (J2EE) certified internet
platform.
•Version 6.2 adds new product enhancements for
life cycle costing, motor pool, labor qualifications,
driver logs, fuel and fluid management and asset
templates.
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18. “ ”
IBM Maximo Industry Solutions
for Transportation
Advantages
•Provides industry specific capabilities to support
transportation business requirements, such
as Campaigns, Industry Codes, Fuel and Meter “We are proud to employ some of the most skilled Maximo
Integration, Labor Certifications, Maintenance developers in the world. With us you can expect efficient
Alerts, Meter History and Warranty Recovery. delivery and World-class results.”
•Allows organisations to consolidate multiple
asset management solutions for fleet, facilities,
production and IT assets into a single platform and
database.
•Provides a standards based, Java 2 Enterprise
Edition (J2EE) certified platform that is Service
Oriented Architecture (SOA) enabled.
•Supports compliance with government regulatory
requirements and helps achieve service level
agreements (SLA).
Benefits
•Aligns with the business needs and provides a
greater fit out-of-the-box.
•Lowers total cost of ownership for IT departments
while providing a common platform for all EAM
users.
•Easy to use and easy to learn solutions that
integrate easily with other SOA applications.
•Allows organisations to track regulatory
compliance of assets.
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19. “ ”
IBM Maximo Industry Solutions
for Utilities
S upports work and asset management for Features
transmission and distribution in water, gas and
electric utilities. •Industry specific capabilities for electric, gas and
water transmission and distribution.
Helps increase asset and resources effectiveness
by providing a platform to support all types of asset •Rational consolidation
classes and all types of work in water, gas and
electric utilities. •Internet architecture
•Improve productivity with Compatible Unit •Spatial Enablement
Estimating (CUE) and a multilevel compatible unit
library.
•Manage crew type and crew makeup with
enhanced crew management while tracking labor
skills and certifications.
•Support smart meter or revenue meter asset
management lifecycle.
•Integrated with fixed-asset accounting, mobile
workforce management and design tools based on
SOA.
•Includes Maximo Spatial to support map-based
user interface built on the latest ESRI ArcGIS Server
technology.
•Integrated work and asset management
functionality on a modern, J2EE standards based
platform including supply chain management,
contact management, and SLA.
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20. “ ”
IBM Maximo Industry Solutions
for Utilities
Advantages Benefits
•Built on Maximo, provides industry specific •Aligns with the specific business needs and
capabilities to support compatible unit estimating provides a greater fit out-of-the-box into the complex
(CUE), crew management, tracking of labor skills utility eco-system.
and certifications, integration with fixed asset
accounting, mobile workforce management, design •Lowers total cost of ownership for IT departments
tools and spatial (GIS) enablement. while providing a common platform for all asset
management users promoting best practice
•Allows utilities to consolidate multiple work and throughout the enterprise.
asset management solutions across business
units, including transmission, distribution, power •Open architecture that integrates easily with other
generation, water/wastewater treatment, vehicle business applications in the enterprise.
fleet, facilities, and IT assets into a single platform
and database. •Improves work planning and analysis while
reducing data duplication.
•Provides a standards based, Java 2 Enterprise
Edition (J2EE) certified platform that is Service
Oriented Architecture (SOA) enabled.
•Supports visualisation of assets, locations and
work orders, leverages investment in GIS.
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21. “ ”
IBM Maximo Spatial Asset Management
Dynamically visualise asset relationships with Features
geographic information system technology.
•Industry specific capabilities for electric, gas and
IBM Maximo® Spatial Asset Management provides water transmission and distribution.
users with the visibility to see complex GIS
information. This solution provides a geospatial •Rational consolidation
context of work, assets and relevant land-based
features, which improves reliability, longevity and •Internet architecture
efficient work execution.
•Spatial Enablement
•Seamless user experience provides access to
dynamic GIS functionality, instead of simply viewing
a static map.
•Aligns with the specific business needs and
improves work planning and analysis while
eliminating the need for data duplication.
•Leveraging GIS functionality inside Maximo®
creates efficiencies in business processes and
improves communication.
•Allows organisation to take advantage of data that
is not maintained in their GIS systems, but provides
valuable insights for decision making.
•New features enhance performance, usability
and security.
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22. “ ”
IBM Maximo Spatial Asset Management
Advantages
•Built on Maximo, provides industry specific •Open architecture that integrates easily with other
capabilities to support compatible unit estimating business applications in the enterprise.
(CUE), crew management, tracking of labor skills
and certifications, integration with fixed asset •Improves work planning and analysis while
accounting, mobile workforce management, design reducing data duplication.
tools and spatial (GIS) enablement.
IBM Maximo for Utilities offers integrated work
•Allows utilities to consolidate multiple work and and asset management for transmission and
asset management solutions across business distribution including compatible unit estimating
units, including transmission, distribution, power (CUE), crew management, meter management and
generation, water/wastewater treatment, vehicle GIS integration.
fleet, facilities, and IT assets into a single platform
and database.
•Provides a standards based, Java 2 Enterprise
Edition (J2EE) certified platform that is Service
Oriented Architecture (SOA) enabled.
•Supports visualisation of assets, locations and
work orders, leverages investment in GIS.
Benefits
•Aligns with the specific business needs and
provides a greater fit out-of-the-box into the complex
utility eco-system.
•Lowers total cost of ownership for IT departments
while providing a common platform for all asset
management users promoting best practice
throughout the enterprise.
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23. “ ”
Maximo Space Management for Facilities
I BM Maximo Space Management for Facilities
provides floorplans representing space and
physical assets.
•Manage key and lock data associated with an
electronic floor plan: Simplifies the process of
managing key, lock and door information and
IBM Maximo Space Management for Facilities improves facility safety and security.
provides visualisation capabilities of floorplans and
physical assets to perform moves/adds/changes, •Business continuity: Electronic documentation
supporting consolidation activities for better of asset, location and occupancy data allows
management of space and energy within a facility. for disaster recovery and improved uptime and
availability of business services.
•Increase space utilisation: By understanding
space utilisation, organisations can make better use •AutoCAD and Microstation compatible: Easy
of existing space, more strategic rental and lease import and export of CAD designs created in either
decisions and ultimately lower the occupancy cost AutoCAD or Bentley Systems MicroStation design
per square foot. Support consolidation activities. solutions.
•Track occupancy and employee data:
Understand available and used space within
a building visually by department, function or
individual. Use for regulatory reporting and
chargeback execution.
•Create, schedule and execute moves in graphical
user interface: Streamlines the process of
relocating people and assets; reduces the time
and cost of executing individual or group moves.
Supports additional headcount allocation and on-
boarding activities.
•Dynamically track mechanical, electrical,
plumbing, gas lines and electrical data: Quick
access to information about the building
infrastructure, such as locating shut-off valves;
locating service zones on an electronic floor plan,
and tracing telephone or LAN cabling.
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24. “ ”
IBM Maximo Everyplace
IBM Maximo Everyplace provides the ability to
use Maximo from supported mobile devices and
smartphones.
With IBM Maximo Everyplace, the Maximo “Consolidate phone, e-mail, and access to IBM Maximo in a
Application Designer offers features that make it lightweight, portable, inexpensive device.”
easier to design for small touchscreens. Design
Maximo screens for supported smartphones and
access them wherever you have connectivity.
•Leverage IBM Maximo across a range of devices
to gain real-time visibility into your operations.
•Allow your users to access any existing IBM
Maximo application on an iPhone, iPod touch,
select Blackberry devices, iPad or, Android device
without installing anything on the devices.
•Configure IBM Maximo applications for optimal
viewing on a small, mobile screen—or any device
using an IBM Maximo supported browser—by using
the IBM Maximo Application Designer.
•Use the same application on multiple devices
running IBM Maximo-supported browsers.
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25. “On Demand IT Solutions”
Our Clients & Consulting Partners
Telecom Finance
Transport Pharmaceutical
Manufacturing Oil, Gas, Energy & Utilities
Hospitality
Our Consulting Partners
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26. “ ”
Contact Us
Euro Consulting EMEA Roy Iwaniec
Oracle/EAM Practice Director - EMEA
Head Office (UK): +44 (0)131 220 2820
Malta Office: +356 2778 0717 t: +44(0) 131 220 2820
m: +44(0)7789007533
e: roy.i@euroconsulting-emea.eu
w: www.euroconsulting-emea.eu
© copyright Euro Consulting EMEA
Produced in Malta, EU, 2013
All Rights Reserved
Euro Consulting EMEA and the Euro Consulting EMEA logo are trademarks or
registered trademarks of International Business.
Other company, product and service names may be trademarks or service
marks of others.
References in this publication to Euro Consulting EMEA productsor services
do not imply that Euro Consulting EMEA intends to make them available in all
countries in which Euro Consulting EMEA operates.
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