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Clinical Analytics for Improving Health Outcomes, HIT-Summit SG 15-03-12


EMR Data Usage for Improving Health Outcomes




                                 Dr.Nipit Piravej
                                 Chief Corporate Officer,
                                 Bangkok Chain Hospital, Thailand

                                    Dr.Nipit Piravej, CCO-BCH; drnipit@gmail.com
Clinical Analytics for Improving Health Outcomes, HIT-Summit SG 15-03-12


OUTLINE

Clinical Analytics…Tech is Ready, Are We Ready ???
Effective Management + Meaningful Use of Clinical BIG DATA
Requires…Right System-Process-Platform…
Make It a Key Part of Healthcare Reform Agenda…
1.   Game Changing Factors
2.   Current Gaps
3.   The New Model
4.   Key Enablers…
     Informatics + Analytics
5. Driving Development

                                    Dr.Nipit Piravej, CCO-BCH; drnipit@gmail.com
Clinical Analytics for Improving Health Outcomes, HIT-Summit SG 15-03-12


GAME CHANGING FACTORS

Healthcare Sector under Enormous Pressure…
1. Rising Consumer Power…Serving Gen “ME”
   Customization, Customerization, Personalization
    Across Health-Care & Life-Workstyle Continuum…

2. Rising Policy Demand…Delivering Ultimate Health Outcomes
   Accountable, Affordable, Value-based Model
    Keep People Healthy-Happy, Reduce Acute Care & Hospitalization…

3. Rising Quality Expectation…Zero Defect Care & Servicing
   Ultra-micro Standards, High Reliability Model
    Real Time, Ubiquitous Data-Info-Knowledge-Based Care & Processing

                                    Dr.Nipit Piravej, CCO-BCH; drnipit@gmail.com
Clinical Analytics for Improving Health Outcomes, HIT-Summit SG 15-03-12


CURRENT GAPS

Healthcare Sector under Great Constraints…
Mainstream Healthcare Trapped in Traditional Model…
1. Physician Directed (Labor Intensive)
  Specialty-based Fragmented Assessment-Decision-Care-Interaction

2. Institution Centric
  Complex-Departmentalized, Limited Access, Hi-costs
3. Acute Care Focused + Case-based
  Passive-Reactive, Resource Intensive, Short-term Oriented
Prone to be Hi-costs BUT Lo-outcomes + Poor Satisfactions

                                    Dr.Nipit Piravej, CCO-BCH; drnipit@gmail.com
Clinical Analytics for Improving Health Outcomes, HIT-Summit SG 15-03-12


CURRENT GAPS

Hi-costs BUT Lo-outcomes…
Case-1 : Male 26 Yr…
Right Wrist Pain 5 Mo
Dx : De Quervain
Treatment Course
Multi-course NSAID (Cox-2 Inhibitor),
Steroid Injection, PT…Not Improved
After 15 OP Visits over 4 Mo
Final Advice…Surgery/Change Job
Non-Medical Factors…Become Key Determinants

                                    Dr.Nipit Piravej, CCO-BCH; drnipit@gmail.com
Clinical Analytics for Improving Health Outcomes, HIT-Summit SG 15-03-12


CURRENT GAPS

Hi-costs BUT Lo-outcomes…
Case-2 : Girl 3 Yr…
Cough, Dyspnea, Fever 2 D
Acute Bronchitis
Admitted for IP Treatments
Past History
Last 6 Mo, 4 OP + 3 IP Similar Dx
Progress
Next 3 Mo, 2 OP + 1 IP for Same Dx
Non-Medical Factors…Become Key Determinants

                                    Dr.Nipit Piravej, CCO-BCH; drnipit@gmail.com
Clinical Analytics for Improving Health Outcomes, HIT-Summit SG 15-03-12


CURRENT GAPS

Hi-costs BUT Lo-outcomes…
Case-3 : Health Ins Claims Experience
Insured with > 12 OP Visits/Yr
= 12 % of Insured Population,
Consumed > 45 % of Total OP Claims…
Almost All…Diagnosed as “URI”
Main Treatments…
Analgesics, Antibiotics, Anti-histamine

Case-based + Population-based Mgt…

                                    Dr.Nipit Piravej, CCO-BCH; drnipit@gmail.com
Clinical Analytics for Improving Health Outcomes, HIT-Summit SG 15-03-12


THE NEW MODEL

Coping with New Health Challenges Require Paradigm Shift...
“The 3rd Pillar”
                                          Access
                                 Good Health Affordable Cost
                                                      Bridging the Gap
                                 Primary Prevention
                 Public Health


                                  Population-based
                  Paradigm




                                                                            Acute Curative
                                                                                             Paradigm
                                                      Med-Health




                                                                             Case-based


                                                                                              Medical
                                                      Management
                                                       Health & Care
                                                        Continuum
                                                      Case-Population
                                                      Bridging the Gap

                 Bio-Medical-Health-Behavioral-Social-Econ

                                                      Dr.Nipit Piravej, CCO-BCH; drnipit@gmail.com
Clinical Analytics for Improving Health Outcomes, HIT-Summit SG 15-03-12


THE NEW MODEL

New Model…New Player : Health “Manager” or “Integrator”
New Approach…Systematic Management…
Info-Evidence-Knowledge-Based Decisions & Actions
                         Mainstream Delivery System
  Personal Care        Primary Care Secondary Care Tertiary Care
              Multi-Modality                          Multi-Disciplinary
          Promotive Preventive                     Curative Rehabilitative
Others                                                                       Others
                          Med-Health Management
                              Case Mgr, Dz Mgr, Health Mgr
         Integrate, Manage, Engage, Coordinate, Facilitate, Interoperate

                                Patient & Population
      Healthy         Risky          ACUTE      Chronic Complicated    End-of-Life

                                        Dr.Nipit Piravej, CCO-BCH; drnipit@gmail.com
Clinical Analytics for Improving Health Outcomes, HIT-Summit SG 15-03-12


THE NEW MODEL

Medical & Health Management Value Model…
                 Comprehensive Profiling…Med-Fin-Personal-Social Factors
ASSESS
                 Multi-disciplinary PE, Lab, Imaging…
                 Retro-Concurrent-Prospective Analytics
PREDICT
                 Hindsight, Insight, Foresight…
                 Primary-Secondary-Tertiary Prevention
PREVENT          From Passive-Reactive to Proactive-Pre-emptive…
                 Info-Evidence-Knowledge-based Decisions-Actions
INTERVENE
                 Comprehensive…Med-Fin-Personal-Social Outcomes
                 Continuing Profiling; Engagement & Supports…
ENHANCE
                 Joint Actions to Improve Health & Well-being
   Target Individual (personalized care) vs. Target Population (health mgt)
                 From Acute-Chronic to Wellness Care
                                    Dr.Nipit Piravej, CCO-BCH; drnipit@gmail.com
Clinical Analytics for Improving Health Outcomes, HIT-Summit SG 15-03-12


KEY ENABLERS

1. EMR-EHR…
    Relevant Providers + Stakeholders (Payers-Employers)
    Multidisciplinary Standardized & Structured Clinical Data
    Transaction + Interaction Data (Cumulative, Medical + Non-medical)
2. PHR…
    Individual Self-reported Data Portal & Connectivity (Life-Workstyle Info)
3. Real-time Health-Med Risk Analytics…
    Info-Evidence-Knowledge-based Hindsight, Insight, Foresight
    Support Day-to-Day Preventive-Acute-Long-term Care Actions
    Strategic Service Planning of Target Individual-Group-Population
4. Health ICT Platform…
    Integrate, Communicate, Engage, Interoperate

                                    Dr.Nipit Piravej, CCO-BCH; drnipit@gmail.com
Clinical Analytics for Improving Health Outcomes, HIT-Summit SG 15-03-12


KEY ENABLERS

Analytic Techniques…
Std Reports
Ad hoc Reports
OLAP
Alerts-Reminders
Statistical Analysis
Forecast-Predict
Optimization




                                    Dr.Nipit Piravej, CCO-BCH; drnipit@gmail.com
Clinical Analytics for Improving Health Outcomes, HIT-Summit SG 15-03-12


DRIVING DEVELOPMENT

Establish System-Team-Process…
CEO


Business Op Hospitality Op                       Medical Op
                                          CNO          CMO
                                                             Med-Affairs

                                                             Med-Mgt

                                                             Med-Services



                                    Dr.Nipit Piravej, CCO-BCH; drnipit@gmail.com
Clinical Analytics for Improving Health Outcomes, HIT-Summit SG 15-03-12


CONCLUSION
1.   Healthcare Systems are Under Increasing Pressure to Improve
     Performance & be More Accountable
2.   With Rapid Adoption of EMR-EHR in Recent Years, Hospitals Start to
     Capture Increasingly Large Amount Electronic Clinical Data…
3.   Big Clinical Data Provide Both Opportunity & Liability…
4.   Effective Management & Meaningful Use of Big Clinical Data Requires a
     Proper System-Process-Platform for Knowledge Deployment,
     NOT Just Analytic Tools…
5.   Medical & Health Management Based on Info-Knowledge-Rich Value Model
     of “Assess-Predict-Prevent-Intervene-Enhance” to Improve Health Outcomes
     at Both Individual & Population Levels is an Good Framework to Unleash the
     Potential of the Coming Big Clinical Data Environment

                                    Dr.Nipit Piravej, CCO-BCH; drnipit@gmail.com
Clinical Analytics for Improving Health Outcomes, HIT-Summit SG 15-03-12


EMR Data Usage for Improving Health Outcomes




                                THANK YOU
                                 Dr.Nipit Piravej
                                 Chief Corporate Officer,
                                 Bangkok Chain Hospital, Thailand


                                    Dr.Nipit Piravej, CCO-BCH; drnipit@gmail.com

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Clinical Analytics for Improving Health Outcomes

  • 1. Clinical Analytics for Improving Health Outcomes, HIT-Summit SG 15-03-12 EMR Data Usage for Improving Health Outcomes Dr.Nipit Piravej Chief Corporate Officer, Bangkok Chain Hospital, Thailand Dr.Nipit Piravej, CCO-BCH; drnipit@gmail.com
  • 2. Clinical Analytics for Improving Health Outcomes, HIT-Summit SG 15-03-12 OUTLINE Clinical Analytics…Tech is Ready, Are We Ready ??? Effective Management + Meaningful Use of Clinical BIG DATA Requires…Right System-Process-Platform… Make It a Key Part of Healthcare Reform Agenda… 1. Game Changing Factors 2. Current Gaps 3. The New Model 4. Key Enablers… Informatics + Analytics 5. Driving Development Dr.Nipit Piravej, CCO-BCH; drnipit@gmail.com
  • 3. Clinical Analytics for Improving Health Outcomes, HIT-Summit SG 15-03-12 GAME CHANGING FACTORS Healthcare Sector under Enormous Pressure… 1. Rising Consumer Power…Serving Gen “ME” Customization, Customerization, Personalization Across Health-Care & Life-Workstyle Continuum… 2. Rising Policy Demand…Delivering Ultimate Health Outcomes Accountable, Affordable, Value-based Model Keep People Healthy-Happy, Reduce Acute Care & Hospitalization… 3. Rising Quality Expectation…Zero Defect Care & Servicing Ultra-micro Standards, High Reliability Model Real Time, Ubiquitous Data-Info-Knowledge-Based Care & Processing Dr.Nipit Piravej, CCO-BCH; drnipit@gmail.com
  • 4. Clinical Analytics for Improving Health Outcomes, HIT-Summit SG 15-03-12 CURRENT GAPS Healthcare Sector under Great Constraints… Mainstream Healthcare Trapped in Traditional Model… 1. Physician Directed (Labor Intensive) Specialty-based Fragmented Assessment-Decision-Care-Interaction 2. Institution Centric Complex-Departmentalized, Limited Access, Hi-costs 3. Acute Care Focused + Case-based Passive-Reactive, Resource Intensive, Short-term Oriented Prone to be Hi-costs BUT Lo-outcomes + Poor Satisfactions Dr.Nipit Piravej, CCO-BCH; drnipit@gmail.com
  • 5. Clinical Analytics for Improving Health Outcomes, HIT-Summit SG 15-03-12 CURRENT GAPS Hi-costs BUT Lo-outcomes… Case-1 : Male 26 Yr… Right Wrist Pain 5 Mo Dx : De Quervain Treatment Course Multi-course NSAID (Cox-2 Inhibitor), Steroid Injection, PT…Not Improved After 15 OP Visits over 4 Mo Final Advice…Surgery/Change Job Non-Medical Factors…Become Key Determinants Dr.Nipit Piravej, CCO-BCH; drnipit@gmail.com
  • 6. Clinical Analytics for Improving Health Outcomes, HIT-Summit SG 15-03-12 CURRENT GAPS Hi-costs BUT Lo-outcomes… Case-2 : Girl 3 Yr… Cough, Dyspnea, Fever 2 D Acute Bronchitis Admitted for IP Treatments Past History Last 6 Mo, 4 OP + 3 IP Similar Dx Progress Next 3 Mo, 2 OP + 1 IP for Same Dx Non-Medical Factors…Become Key Determinants Dr.Nipit Piravej, CCO-BCH; drnipit@gmail.com
  • 7. Clinical Analytics for Improving Health Outcomes, HIT-Summit SG 15-03-12 CURRENT GAPS Hi-costs BUT Lo-outcomes… Case-3 : Health Ins Claims Experience Insured with > 12 OP Visits/Yr = 12 % of Insured Population, Consumed > 45 % of Total OP Claims… Almost All…Diagnosed as “URI” Main Treatments… Analgesics, Antibiotics, Anti-histamine Case-based + Population-based Mgt… Dr.Nipit Piravej, CCO-BCH; drnipit@gmail.com
  • 8. Clinical Analytics for Improving Health Outcomes, HIT-Summit SG 15-03-12 THE NEW MODEL Coping with New Health Challenges Require Paradigm Shift... “The 3rd Pillar” Access Good Health Affordable Cost Bridging the Gap Primary Prevention Public Health Population-based Paradigm Acute Curative Paradigm Med-Health Case-based Medical Management Health & Care Continuum Case-Population Bridging the Gap Bio-Medical-Health-Behavioral-Social-Econ Dr.Nipit Piravej, CCO-BCH; drnipit@gmail.com
  • 9. Clinical Analytics for Improving Health Outcomes, HIT-Summit SG 15-03-12 THE NEW MODEL New Model…New Player : Health “Manager” or “Integrator” New Approach…Systematic Management… Info-Evidence-Knowledge-Based Decisions & Actions Mainstream Delivery System Personal Care Primary Care Secondary Care Tertiary Care Multi-Modality Multi-Disciplinary Promotive Preventive Curative Rehabilitative Others Others Med-Health Management Case Mgr, Dz Mgr, Health Mgr Integrate, Manage, Engage, Coordinate, Facilitate, Interoperate Patient & Population Healthy Risky ACUTE Chronic Complicated End-of-Life Dr.Nipit Piravej, CCO-BCH; drnipit@gmail.com
  • 10. Clinical Analytics for Improving Health Outcomes, HIT-Summit SG 15-03-12 THE NEW MODEL Medical & Health Management Value Model… Comprehensive Profiling…Med-Fin-Personal-Social Factors ASSESS Multi-disciplinary PE, Lab, Imaging… Retro-Concurrent-Prospective Analytics PREDICT Hindsight, Insight, Foresight… Primary-Secondary-Tertiary Prevention PREVENT From Passive-Reactive to Proactive-Pre-emptive… Info-Evidence-Knowledge-based Decisions-Actions INTERVENE Comprehensive…Med-Fin-Personal-Social Outcomes Continuing Profiling; Engagement & Supports… ENHANCE Joint Actions to Improve Health & Well-being Target Individual (personalized care) vs. Target Population (health mgt) From Acute-Chronic to Wellness Care Dr.Nipit Piravej, CCO-BCH; drnipit@gmail.com
  • 11. Clinical Analytics for Improving Health Outcomes, HIT-Summit SG 15-03-12 KEY ENABLERS 1. EMR-EHR… Relevant Providers + Stakeholders (Payers-Employers) Multidisciplinary Standardized & Structured Clinical Data Transaction + Interaction Data (Cumulative, Medical + Non-medical) 2. PHR… Individual Self-reported Data Portal & Connectivity (Life-Workstyle Info) 3. Real-time Health-Med Risk Analytics… Info-Evidence-Knowledge-based Hindsight, Insight, Foresight Support Day-to-Day Preventive-Acute-Long-term Care Actions Strategic Service Planning of Target Individual-Group-Population 4. Health ICT Platform… Integrate, Communicate, Engage, Interoperate Dr.Nipit Piravej, CCO-BCH; drnipit@gmail.com
  • 12. Clinical Analytics for Improving Health Outcomes, HIT-Summit SG 15-03-12 KEY ENABLERS Analytic Techniques… Std Reports Ad hoc Reports OLAP Alerts-Reminders Statistical Analysis Forecast-Predict Optimization Dr.Nipit Piravej, CCO-BCH; drnipit@gmail.com
  • 13. Clinical Analytics for Improving Health Outcomes, HIT-Summit SG 15-03-12 DRIVING DEVELOPMENT Establish System-Team-Process… CEO Business Op Hospitality Op Medical Op CNO CMO Med-Affairs Med-Mgt Med-Services Dr.Nipit Piravej, CCO-BCH; drnipit@gmail.com
  • 14. Clinical Analytics for Improving Health Outcomes, HIT-Summit SG 15-03-12 CONCLUSION 1. Healthcare Systems are Under Increasing Pressure to Improve Performance & be More Accountable 2. With Rapid Adoption of EMR-EHR in Recent Years, Hospitals Start to Capture Increasingly Large Amount Electronic Clinical Data… 3. Big Clinical Data Provide Both Opportunity & Liability… 4. Effective Management & Meaningful Use of Big Clinical Data Requires a Proper System-Process-Platform for Knowledge Deployment, NOT Just Analytic Tools… 5. Medical & Health Management Based on Info-Knowledge-Rich Value Model of “Assess-Predict-Prevent-Intervene-Enhance” to Improve Health Outcomes at Both Individual & Population Levels is an Good Framework to Unleash the Potential of the Coming Big Clinical Data Environment Dr.Nipit Piravej, CCO-BCH; drnipit@gmail.com
  • 15. Clinical Analytics for Improving Health Outcomes, HIT-Summit SG 15-03-12 EMR Data Usage for Improving Health Outcomes THANK YOU Dr.Nipit Piravej Chief Corporate Officer, Bangkok Chain Hospital, Thailand Dr.Nipit Piravej, CCO-BCH; drnipit@gmail.com